Search LG Electronics

Looking for Answers about LG Electronics 50LA6970?

Accessories(Q:58 A:27)
Air Conditioners(Q:1295 A:1703)
Appliance Accessories(Q:595 A:749)
Blu-ray Players(Q:335 A:270)
Cooktops(Q:115 A:128)
Data Storage(Q:29 A:35)
Dehumidifiers(Q:177 A:269)
Dishwashers(Q:266 A:365)
Dryers(Q:700 A:736)
Home Audio / Video(Q:369 A:337)
LED Lights(Q:18 A:11)
Microwave Ovens(Q:692 A:934)
Monitors(Q:104 A:82)
Projectors(Q:55 A:31)
Ranges & Ovens(Q:614 A:788)
Refrigerators(Q:1635 A:2073)
TV Accessories(Q:1031 A:1347)
TVs(Q:1961 A:1765)
USB Modem(Q:25 A:19)
Vacuum Cleaners(Q:73 A:100)
Wall Ovens(Q:67 A:69)
Washer/Dryer Combos(Q:149 A:157)
Washers(Q:1353 A:1956)
Shop now at LG Electronics
or
Choose a Category
Most Recent Questions
Recent Question:
I have a WM3455HW that only gets water on Rinse & spin
Recent Question:
power?
Recent Question:
What is the minimum required and recommended mg Internet speed for effective use of the TV?
Recent Question:
What are the dimensions on the bezel?
Recent Question:
Can I use a streaming media device that connects to this tv using an HDMI cable in order to have live streaming like NetFlix?
Questions with Most Recent Answers
Question:
What kind of remote is included wit 47LB5900?
Question:
Can the legs on this television be moved/adjusted?
Question:
LG GoogleTV 55GA7900
Question:
Great product
Question:
What is the refresh rate on this TV and why is it not listed?

Customer questions and answers for
50LA6970

50" Class Cinema 3D 1080P 120Hz LED TV with Smart TV (49.5" diagonally)
Customer questions and answers:
17 Questions
 | 
19 Answers
Overall rating:
4.58 out of 5
4.6
out of
5
(50 Reviews)49

Customer questions and answers for LG Electronics 50LA6970

Question

Where is the Amazon Instant Video application on my LG LA6970 50" tv?

Purchased 23Jun13 will return if app not available. When is update expected?
Category: I own this product
Interested in: How To use
asked 1 year, 1 month ago
User Name:
Poseur
Bexley
on 50LA6970
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
They just added it in the recent update for mine.
Gender: male
answered 11 months ago
User Name:
imjustdre
Baton Rouge, LA, USA
0points
0out of 0found this answer helpful.
answer 2
app is available with new firmware download..app is avalible by pushing the smart button
Gender: male
answered 11 months ago
User Name:
les1
Warwick, RI, USA
0points
0out of 0found this answer helpful.
answer 3
We appreciate your patience in this matter. According to our latest information, the Amazon Instant Video service is currently available on all of our 2011 Smart TV products, and as of the latest updates, has been added to all of our 2012 model SmartTV television. This function will be added soon to the 2012 Smart TV BD players, and the 2013 products. We will provide updates as soon as such are available.
answered 1 year, 1 month ago
User Name:
NeilE
0points
1out of 2found this answer helpful.
Question

Ordered 50la6970, but the tv does not match the description

Wanted to know if anyone had any experience with this? The bezel is about a 1/2" thick as opposed to 1mm or whatever it's supposed to be, and the base is different than the one they advertise. The base is the one featured on the 50la6900. Did I get the wrong tv? The company i ordered from is trying to give me the run around. Any help would be appreciated. Im pretty sure I received the 50la6900 that is featured on lg.com, not the 50la6970.
Category: I own this product
asked 11 months ago
User Name:
Rathan
Dallas, TX, USA
on 50LA6970
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
The LA6900 and the LA6970 are the same set with different cases. The 6970 is sold at Costco and Sam's Club so the case was changed to the glossier black design that I actually prefer to the slimmer metallic case. The service manuals are the same for these two sets. The internal components are the same; LED Plus edge lighting, dual core processor, etc. The difference is price however is considerable. The LA6900 sells for hundreds more because Costco was able to negotiate a better price by selling a slightly different looking model. If style is everything to you then choose the one that looks the best. I choose the LA6970 both for its looks and its low price.
answered 9 months ago
User Name:
Alfmeister
Aloha, OR, USA
0points
0out of 0found this answer helpful.
answer 2
the 6970 I have the bezel is 1/2 in thick, and my base is the same on on the photo above double ck the ser, number on the tv to make sure, hope this helps
Gender: male
answered 10 months ago
User Name:
Rick67
Metro Detroit Mich, area
+1point
1out of 1found this answer helpful.
answer 3
We regret the inconvenience you have experienced with this television purchase. It is recommended to check the MODEL/SERIAL label, which is located on the back of the TV itself. This will be the only way to determine for certain what model has been received. If the model is incorrect, then it will be recommended to check the sales receipt and packing forms from the dealer. If the wrong model was received, then this would be a matter to take up with the dealer.
answered 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How do you connect an soundbar with optical cable to this TV?

I am considering an LG Model NB3532A soundbar but it has only two optical cable inputs. This model TV does not have an optical output. So how do you connect the two. Duh, the soundbar is also LG. The manufacturer seems to have missed the boat!
Category: I do not own this product
Interested in: Specifications
asked 10 months ago
User Name:
Dand
Dallas, TX, USA
on 50LA6970
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The optical audio output is just above the red rca audio output on the back of the TV.
Gender: male
answered 8 months ago
User Name:
Don13
Texas, USA
0points
0out of 0found this answer helpful.
answer 2
The 50LA6970 does come with an optical output. Plug it in and select external speakers in the setup menu.
answered 9 months ago
User Name:
Alfmeister
Aloha, OR, USA
0points
0out of 0found this answer helpful.
Question

NO picture just audio

I purchased the 50 LA6970 in September....I like the set but it is two months old.All the cables are hooked correctly.....doesnt matter which port....still have sound so it is not power....i notice many folks are having the same issue and i dont see any responses...it also makdes no sense that the voice control does not work for channels if you use hdmi cables....why would you use anything else for an hdtv....
Is there a recall on this now discontinued tv?
This is really unacceptable.......
Category: I own this product
Interested in: Troubleshooting
asked 7 months ago
User Name:
sheryl410
home
on 50LA6970
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I had the same problem. I had to get the whole screen replaced. However, the TV was under the LG warranty and their technicians came out and took the TV to the shop for about two-three days. It's working great now.
Gender: female
answered 3 months, 1 week ago
User Name:
chadigga1922
Bronx, NY, USA
0points
0out of 0found this answer helpful.
answer 2
We regret the inconvenience you have experienced with this television. If the picture has failed, and the audio still works, then there could be a problem with the display panel or one of the related components. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 7 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Can I purchase a additional remote for this TV?

I don't see it avaiable in the acc page
Category: I own this product
asked 10 months ago
User Name:
Iceman2
Cornwall, CT
on 50LA6970
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte.... The Part Number for this Remote Control is AGF76804201.
answered 9 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

I will be mounting the TV over a fireplace

The viewing angle will be slightly off to the left and at a 10 foot distance will that diminish the picture quality?
Category: I own this product
asked 9 months ago
User Name:
Nelly8459
on 50LA6970
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. The description you have given seems to be a good location, as long as the TV is a safe distance from the fireplace. The only setback would be that the viewing distance may be too close. The optimum viewing distance, for any 50” TV, is about 12 1/2 feet. The proper operating temperature for this television must remain between 32 and 104 degrees Fahrenheit. It is important not to allow this unit to operate outside of this range, as it would cause damage to the product.
answered 9 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How do you adjust or change the aspect ratio on the 50LA6970? I don't see the option in any of the menus.

Category: I own this product
asked 8 months ago
User Name:
JuddZ
CA
on 50LA6970
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. It is recommended to check the Q.MENU function to see if your RATIO or ASPECT RATIO options are available. If not, then access the PICTURE MENU and search for the Aspect Ratio settings. If you have additional questions, please contact our Customer Interactive Center at 800-243-0000.
answered 8 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

is lg50la6970 blue ray compatable

Category: I do not own this product
asked 8 months ago
User Name:
forrest
on 50LA6970
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes it is.
Gender: male
answered 6 months ago
User Name:
ljm1969
Buena Park, CA, USA
0points
0out of 0found this answer helpful.
Question

9ft or 12ft Power Cord for LG TV

My LG 50LA6970 TV came with a 6ft 3 round pin (clover) connection power cord and I would like a 9ft or 12ft length cord. Does LG or a supplier of LG offer the power cords in a longer length for purchase?
Category: I own this product
Interested in: Troubleshooting
 
Products related to my question
50LA6970
4.4 out of 5(31)
 
 
 
 
 
asked 8 months ago
User Name:
GuyV
Michigan, USA
on 50LA6970
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but no; we do not have any power cords available that are longer than the original accessory.
answered 8 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

INPUT:COMPUTER ; .MKV MKV compatibility

I am currently updating and it made me wonder if I can influence the company to have the TV able to play MKV and AVI (if not already capable)

this is what I do. I have files in my computer, I have open stream and when I place the .mkv file in a library folder for the TV to be able to read it, it doesn't. I have to connect my computer via HDMI to play the file. It would be cool if I can connect it via wireless.

peace
JJ
Category: I own this product
Interested in: Troubleshooting
asked 8 months ago
User Name:
JJTheTechIdeaGenius
Los Angeles,CA
on 50LA6970
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. According to our records, it appears that it may be possible to view certain MKV and AVI files, depending upon the CODEC being used. It is suggested to review the USER GUIDE in the SUPPORT menu on the TV. The Maximum resolution should be 1920x1080 @ 30p. AVI files should be formatted as DivX3.11, 4, 5, 6, XviD, H.264/AVC, MotionJPEG and MPEG-4 Part 2. The MKV files should be formatted as H.264,AVC.
answered 8 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What is the fix for the screen going black, i still have audio but no picture

I have had a technician here and they mentioned a recall of the power cable not making a good connection with the main board. Parts had to be ordered,that was over a week ago and I have not heard back from the repair company.
Category: I own this product
asked 8 months ago
User Name:
badtv
on 50LA6970
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television. No recall has been issued on this television model. If the problem were a lack of a power connection, then it would seem that there would also be no audio in this TV; however, since we are not technicians, we would have to defer the diagnosis back to the technician and/or our Technical Support Services with whom the technician should be consulting.
answered 8 months ago
User Name:
NeilE
-2points
0out of 2found this answer helpful.
Question

Auto Program

I am trying to auto program my tv so i can use the voice feature....but it does not find any channels. I have it hooked up via HDMI cable the tv works....the cable works but when i go to auto programming t recognizes no channels....HELP
Category: I own this product
asked 7 months ago
User Name:
sheryl410
home
on 50LA6970
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television. If you cable receiver is connected to the TV using one of the HDMI ports, then the TV TUNER, which is connected through the COAXIAL CABLE will not recognize any channels. It is for this reason the VOICE feature has no channels to find. For such a connection, this is normal operation.
answered 7 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

How Many Home Theatre Audio Channels Supported?

For the 50LA6970, how elaborate of a home theatre system can be supported? 5.1? 7.1? 9.1? Is the support different on optical or on other outputs?
Category: I own this product
Interested in: How To use
 
Products related to my question
50LA6970
4.4 out of 5(31)
 
 
 
 
 
asked 6 months ago
User Name:
Elfcat
on 50LA6970
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. According to our records, this TV is designed for compatibility with up to a 5.1 Dolby Digital Surround configuration. This connection is only available through the OPTICAL Digital Audio Output jack.
answered 6 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

will this tv record live tv with a connected hard drive? what models have 2 tv tuners?

Category: I do not own this product
asked 10 months ago
User Name:
TboneHI
on 50LA6970
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Does 50LA6970 accept a bluetooth keyboard? Thanks.

Category: I own this product
Interested in: How To use
asked 10 months ago
User Name:
newToLGWorld
on 50LA6970
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Will it support PAL signal to use it in India?

Category: I do not own this product
Interested in: Specifications
asked 9 months ago
User Name:
Jothi
on 50LA6970
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

What is the width of the stand at its widest point.

Category: I do not own this product
asked 8 months ago
User Name:
Sparky10
CA
on 50LA6970
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
1 of 1