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Customer questions and answers for
55LA6970

55" Class Cinema 3D 1080P 120Hz LED TV with Smart TV (54.6" diagonally)
Customer questions and answers:
10 Questions
 | 
9 Answers
Overall rating:
4.51 out of 5
4.5
out of
5
(51 Reviews)50

Customer questions and answers for LG Electronics 55LA6970

Question

Why was this TV and the 50 " inch version discontinued. I have a 50LA6970.

Category: I own this product
Interested in: Warranty issue
asked 6 months ago
User Name:
Sparky5533
on 55LA6970
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This model has not been discontinued, so much as replaced by different models with different feature sets. Product failures are not common, with this unit, but should something happen, we are still ready to assist with this model.
answered 6 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

the picture looks dark. How do I lighten?

I can not find a function that adjusts the darkness of the screen
Category: I own this product
asked 8 months ago
User Name:
cbrady23
Indianapolis, IN, USA
on 55LA6970
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television. According to our information, the PICTURE tab of the SETTINGS menu has an option available for BRIGHTNESS, listed under the PICTURE MODE option. You may also make these adjustments using the PICTURE WIZARD II feature.
answered 7 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Will this TV swivel on the stand or do you have to lift the tv to change the viewing angle?

Model LG 55LA6970
Category: I do not own this product
Interested in: Feature comparison
asked 9 months ago
User Name:
cmac
on 55LA6970
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The TV must be lifted, although the stand slides/turns easily on a wood surface such as I have.
Gender: male
answered 8 months ago
User Name:
MTbird
Sun River, MT, USA
0points
0out of 0found this answer helpful.
Question

How do you switch from "store" to "home" enviroment mode?

We bought a floor model from Costco. It's in "store" mode and when we change any settings they default back in 5 minutes. The manual says you can access Initial Settings (where Environment Selection appears) by accessing OPTIOn in the main menu -- but we can't find it.
Category: I own this product
Interested in: Troubleshooting
asked 9 months ago
User Name:
Stymied
California
on 55LA6970
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. When on the OPTION MENU, find the MODE SETTING option. This should allow the option between HOME and STORE. If this does not resolve the matter, then try the INITIAL SETTING option. If this does not resolve the matter for you, please contact our Customer Interactive Center at 800-243-0000.
answered 9 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

When watching tv shows, sometimes the picture has a jitter when a person moves even just there head. I tried the tru motion setting but that makes it

worse. Is there anything I can do to fix this or is it a defective tv? I am watching in HD on Verizon Vios. 55LA6970
Category: I own this product
Interested in: Troubleshooting
asked 10 months ago
User Name:
Greatgolf
California, USA
on 55LA6970
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize that you are having an issue with the LG 55LA6970. Please contact our Customer Interactive Center at for additional troubleshooting or a possible service call. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp
Gender: male
answered 10 months ago
User Name:
GlennM
0points
0out of 0found this answer helpful.
Question

Does the LG-55LA6970 Smart TV support Amazon Instant video streaming?

We have just purchased from Costco and realized there wasn't an Amazon Channel available. does one exist? We tried streaming through the web and it didn't play that way either.
Category: I own this product
asked 1 year, 4 months ago
User Name:
Anonymous
Kirkland, WA, USA
on 55LA6970
+1point
1out of 1found this question helpful.
3 answers
Answers
answer 1
Yes I can access Amazon Prime from my new 55LA6970. I just bought it on Aug 16 2013 from Costco. Please upgrade the version and check.
Gender: male
answered 11 months ago
User Name:
ARay
Houston
0points
0out of 0found this answer helpful.
answer 2
no.

you have to use other streaming device.
Gender: male
answered 1 year ago
User Name:
spark
Potomac, MD, USA
0points
0out of 0found this answer helpful.
answer 3
We appreciate your patience in this matter. According to our latest information, the Amazon Instant Video service is currently available on all of our 2011 Smart TV products, and as of the latest updates, has been added to all of our 2012 model SmartTV television. This function will be added soon to the 2012 Smart TV BD players, and the 2013 products. We will provide updates as soon as such are available.
answered 1 year, 4 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Can you change resolution from 720 to 1080?

In the top right corner of my tv it says the resolution is 720. Is there a way to change this to 1080 and keep it there?
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 4 months ago
User Name:
wam08c
on 55LA6970
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. According to our records, the 55LA6970 has a native resolution of 1080p. This means that, regardless of the information in the display, the image will show on the screen in a 1080p format. The only way to change the information in the INFO bar is by changing the configuration of the signal being received. The TV has no control over this.
answered 1 year, 4 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Confirmation of size and resellers

Your spec sheet says this TV is 50", but the website says the TV is 55". Is there an error on the spec sheet?

Also, when was this TV released? I can't seem to find anything about it on the Internet yet, however I did just notice it in Costco.

Thanks
Category: I do not own this product
asked 1 year, 4 months ago
User Name:
turchb
on 55LA6970
+1point
1out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Will LG 55LA6970 output Dolby Digital 5.1 for HDMI inputs?

Does this TV output Dolby Digital 5.1 to the optical audio output if the TV source is a dolby digital enabled HDMI input?
Category: I do not own this product
asked 1 year, 4 months ago
User Name:
turchb
on 55LA6970
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

what is the difference between a lm559600 and a 55LA6970

What is the difference between the two tv's?
Category: I do not own this product
Interested in: Feature comparison
asked 1 year, 3 months ago
User Name:
Bubba9999
on 55LA6970
+1point
1out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
1 of 1