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Most Recent Questions
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Recent Question:
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Customer questions and answers for
LG Electronics BP330

LG BP330 Blu-ray Disc™ Player with Built-In Wi-Fi®
Customer questions and answers:
127 Questions
 | 
106 Answers
Overall rating:
4.527 out of 5
4.5
out of
5

Customer questions and answers for LG Electronics BP330

Question

does this device need a wifi usb adapter?

Category: I do not own this product
asked 9 months ago
User Name:
Kimm
Florida
on BP330
0points
0out of 0found this question helpful.
Answer this question
2 answers
Answers
answer 1
No, it has Wi-Fi built into the device.
Gender: male
 
Products related to my answer
 
 
 
answered 8 months ago
User Name:
Stevo71
Ohio, USA
0points
0out of 0found this answer helpful.
answer 2
no adapter needed. WiFi is built into the unit.
Gender: male
answered 8 months ago
User Name:
Danny65
Bennington, VT, USA
+1point
1out of 1found this answer helpful.
Question

Can I Add Redbox to My Blu-Ray Player? It Has Netflix

My Player is a BP330... Can I Add Redbox to It?
Category: I own this product
Interested in: How To use
asked 3 months, 3 weeks ago
User Name:
malaine114
Concord, NC, USA
on BP330
0points
0out of 0found this question helpful.
Answer this question
2 answers
Answers
answer 1
No way that I can find, even getting software updates did not seem to add services
Gender: male
answered 3 months, 2 weeks ago
User Name:
bugeater
Lincoln, NE, USA
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in this BluRay player and its features. This device is designed to utilize the PREMIUM functions and those pre-installed in the player. The REDBOX application cannot be added to this player.
answered 3 months, 3 weeks ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How do you add channels like Amazon to the list?

Category: I own this product
Interested in: How To use
asked 1 year, 7 months ago
User Name:
Gjune
United States
on BP330
+2points
2out of 2found this question helpful.
Answer this question
1 answer
Answers
answer 1
We appreciate your interest in the features of this BluRay player. The Premium content of this player will only be those apps that are pre-installed. If the service you seek is not already listed, it will not be available for this player.
answered 1 year, 6 months ago
User Name:
NeilE
-1point
3out of 7found this answer helpful.
Question

can this blu-ray be hooked up to a home theater reciever

Category: I own this product
Interested in: How To use
asked 1 year, 6 months ago
User Name:
Lumpy
on BP330
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
We appreciate your interest in this BluRay player. This unit has not been designed to connect to a Home Theater System. It would therefore be recommended to connect the HDMI port to a television, according to its design, and then connect the television to the Home Theater System for proper operations.
answered 1 year, 6 months ago
User Name:
NeilE
0points
2out of 4found this answer helpful.
Question

Does the BP330 play 3D Blu-rays?

Your website lists 3D in the specs. However, there's no mention of it in any of the literature with the unit or anywhere on the unit, and it will not play a 3D disc.
Category: I own this product
asked 1 year, 6 months ago
User Name:
irsmart
on BP330
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
I apologize for the confusion. This BluRay player does not appear to be a 3D player. We will forward this information to our website administrators to request this information be corrected. Thank you for bringing this to our attention.
answered 1 year, 6 months ago
User Name:
NeilE
+2points
2out of 2found this answer helpful.
Question

activation code to give to Netflicks

Category: I own this product
Interested in: How To use
asked 1 year, 6 months ago
User Name:
Tester1
Pittsburgh, PA, USA
on BP330
-1point
0out of 1found this question helpful.
Answer this question
1 answer
Answers
answer 1
We appreciate your interest in this BluRay player. In the NETWORK menu, find the NETFLIX submenu. The NETFLIX ESN option will display the unique Netflix Electronic Serial Number that allows you to use the Netflix streaming feature.
answered 1 year, 6 months ago
User Name:
NeilE
-6points
0out of 6found this answer helpful.
Question

Netflix available?

Category: I do not own this product
Interested in: Feature comparison
asked 1 year, 7 months ago
User Name:
bfox
on BP330
-1point
0out of 1found this question helpful.
Answer this question
1 answer
Answers
answer 1
yes.
Gender: male
answered 1 year, 3 months ago
User Name:
jode
Phoenix, AZ, USA
0points
0out of 0found this answer helpful.
Question

my TV has no open USB slot. How do I connect?

Category: I own this product
Interested in: How To use
asked 1 year, 7 months ago
User Name:
Anonymous
on BP330
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
We appreciate your interest in this BluRay player. This unit does not require the availability of a USB slot on the television. The audio/video signal does not transmit by USB, but rather by HDMI. This unit will only be able to connect via HDMI.
answered 1 year, 6 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Can I use a hdmi to rca cord to hook my blu-ray player up to my older tv?

I was wanting to know if I purchase an hdmi to rca cord if it will work to hook up the blu-ray disc to my older tv? it says that it may not work if it won't play digital and analog conversion and output function. any help would be great don't wanna waste my money..
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 7 months ago
User Name:
naynaym2002
on BP330
+1point
1out of 1found this question helpful.
Answer this question
1 answer
Answers
answer 1
I apologize, but no; such a conversion of a digital signal to analog would interrupt certain protocols of the HDMI which would prevent the playback of the BluRay disc.
answered 1 year, 6 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

How do I get closed caption for Netflix with this product?

My in-laws bought this unit and I set up Netflix for them, however I could not figure out how to turn on the closed caption and my father-in-law is hard of hearing.
Category: I do not own this product
Interested in: Feature comparison
asked 1 year, 6 months ago
User Name:
Petet
on BP330
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
yellow button (Y), be patient
Gender: male
answered 1 year, 3 months ago
User Name:
jode
Phoenix, AZ, USA
0points
0out of 0found this answer helpful.
Question

I BOUGHT THE BMP33, WHICH ON YOUR WEBSITE IS THE BP330. IT HAS VUDU AS AN APP BUT IT WILL NOT CONNECT. WHY?

VUDU SAYS IT IS AN ISSUE WITH LG. HOW DO I FIX THIS? I PURCHASED THIS UNIT SPECIFICALLY FOR VUDU. NETFLIX WORKS FINE, AS DOES THE OTHER APPS.
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 6 months ago
User Name:
JMHAWK
GA
on BP330
-1point
0out of 1found this question helpful.
Answer this question
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this device. We have no information available concerning a BMP33, and have no means of comparing such a device to the LG BP330. If this device was purchased in the United States, we will need to confirm the correct model number. If it was purchased in a different country, then you will need to contact the LG subsidiary of that country for information about this product.
answered 1 year, 6 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

which apps preloaded on BP330

which Premium content apps are pre-installed on the BP330 blue ray player?
Category: I do not own this product
Interested in: Specifications
asked 1 year, 6 months ago
User Name:
hobnut
Philadelphia, PA, USA
on BP330
-1point
0out of 1found this question helpful.
Answer this question
1 answer
Answers
answer 1
netflix, youtube, pandora, picasa, cinemanow, vudu, huluplus, accuweather
Gender: male
answered 1 year, 3 months ago
User Name:
jode
Phoenix, AZ, USA
0points
0out of 0found this answer helpful.
Question

BP330 - does this model has Skype as one of the apps?

Category: I do not own this product
Interested in: Specifications
asked 1 year, 6 months ago
User Name:
Joeklj
NY
on BP330
-1point
0out of 1found this question helpful.
Answer this question
1 answer
Answers
answer 1
no
Gender: male
answered 1 year, 3 months ago
User Name:
jode
Phoenix, AZ, USA
0points
0out of 0found this answer helpful.
Question

Amazon Instant Video availability?

I recently bought the BP330 and the product brochure very explicitly states that Amazon Instant Video is available. However it is not on my list of premium content. How can I access Amazon Instant Video?
Category: I own this product
Interested in: How To use
asked 1 year, 5 months ago
User Name:
BobHe
on BP330
0points
1out of 2found this question helpful.
Answer this question
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this player. The software is currently in place on this player to access the Amazon Instant Video feature. We are currently awaiting the release of firmware to activate the Amazon apps.
answered 1 year, 5 months ago
User Name:
NeilE
-1point
2out of 5found this answer helpful.
Question

Does the player have a PIN # for WIFI. Difficult to connect.

Category: I own this product
asked 1 year, 5 months ago
User Name:
bobdesign
on BP330
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this BluRay player. Your router will provide any PIN needed for the WiFi connection. If you continue to have any difficulties in this matter, please contact our Customer Interactive Center to troubleshoot this matter.
answered 1 year, 5 months ago
User Name:
NeilE
-2points
0out of 2found this answer helpful.
Question

amazon prime firmware release date?

when will the firmware be released
Category: I own this product
asked 1 year, 5 months ago
User Name:
question1
on BP330
-1point
0out of 1found this question helpful.
Answer this question
1 answer
Answers
answer 1
We appreciate your patience in this matter. According to our latest information, the Amazon Instant Video service is currently available on all of our 2011 Smart TV products, and as of the latest updates, has been added to all of our 2012 model SmartTV television. This function will be added soon to the 2012 Smart TV BD players, and the 2013 products. We will provide updates as soon as such are available.
answered 1 year, 5 months ago
User Name:
NeilE
-2points
2out of 6found this answer helpful.
Question

Chapter / Title Repeat?

Does this player support Chapter and Title Repeat?
Category: I do not own this product
 
Products related to my question
 
 
 
asked 1 year, 5 months ago
User Name:
Meadows
on BP330
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Yes, you cycle through the repeat options with repeated pushes of the 'repeat' button
Gender: male
answered 1 year, 3 months ago
User Name:
jode
Phoenix, AZ, USA
0points
0out of 0found this answer helpful.
Question

Can I use the remote on the lgbp330 to change channels on my lg tv/

Category: I own this product
Interested in: How To use
asked 1 year, 5 months ago
User Name:
braveheart
on BP330
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
I am pretty sure it only works with an LG TV
Gender: male
answered 8 months ago
User Name:
rander7823
Madison, CT, USA
0points
0out of 0found this answer helpful.
Question

How do i zoom in a movie playback?

Category: I own this product
Interested in: How To use
asked 1 year, 5 months ago
User Name:
andy44
California, USA
on BP330
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
We appreciate your interest in this BluRay player. Different video sources have different zooming capabilities. To properly assist, we would need to know from where you are viewing these videos. Please contact our Customer Interactive Center at 800-243-0000 with this information.
answered 1 year, 5 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

My tv does not have hdmi, how do I connect?

Category: I own this product
Interested in: How To use
asked 1 year, 5 months ago
User Name:
patti04
home
on BP330
+1point
1out of 1found this question helpful.
Answer this question
1 answer
Answers
answer 1
The BP330 BluRay player has been designed for connection by HDMI only. The HDMI or DVI would be required in order to provide the proper HDCP-enabled signal. If the HDMI port is not available on the TV, then the TV will not be compatible with this BluRay player.
answered 1 year, 4 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
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