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Most Recent Questions
Recent Question:
Please advise on using this product with propane LPG
Recent Question:
Installation Configuration - Further clarification regarding rear wall hook-ups requested.
Recent Question:
I have propane not natural gas, will it affect performance?
Recent Question:
f 3 appears on the control panel. How can I fix this problem?
Recent Question:
Cleaning Oven Racks
Questions with Most Recent Answers
Question:
Over The Range Microwave
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Why is the range top so hard to keep clean?
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Does the LDE3035SW cooktop automatically shut off after a certain period of time?
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What are the power requirements?

Customer questions and answers for
LG Electronics LDG3036ST

6.1 cu. ft. Capacity Gas Double Oven Range with EasyClean™ and IntuiTouch™ Controls
Customer questions and answers:
81 Questions
 | 
98 Answers
Overall rating:
4.794 out of 5
4.8
out of
5

Customer questions and answers for LG Electronics LDG3036ST

Question

Do the LG gas ranges come with LP conversion kits?

Do the Kitchenaide gas ranges come with LP conversion kits? How much are the conversion kits if they do not come with the kit?
Category: I do not own this product
 
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asked 1 year, 5 months ago
User Name:
SamK
on LDG3036ST
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Some do, not all. The manual of each model has that information available. This model includes the LP nozzle conversion kit :)
answered 1 year, 5 months ago
User Name:
Nadine
+3points
3out of 3found this answer helpful.
Question

Why won't the stove top & burners stay clean?

I've used different cleaners and nothing keeps the top and burners clean. Always streaky and a greasy looking. I don't fry foods so that's not the cause. Boiling water can cause this, too. Sometimes If I use a paper towel after cleaning I can get some of the grease and streaks out. But that's rare. And the burners are a problem, too. They burn up and have marks. What is your solution to this. I'm disappointed for the money the stove cost. I clean my stove after every use, so there's no build up. Thank you
Category: I own this product
Interested in: Troubleshooting
asked 11 months ago
User Name:
VickiSp
South Plainfield, NJ, USA
on LDG3036ST
+1point
1out of 1found this question helpful.
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3 answers
Answers
answer 1
Hint for cleaning black appliances is to use degreaser dish detergent to wash black surfaces and dry. Use paper towel and spray window cleaner or dip in a little vinegar on paper towel and do a final wipedown. for a squeaky clean finish. Works like a charm. If you use fabric softener on your dishtowels, it will streak the black surface
Gender: female
answered 3 months, 1 week ago
User Name:
jerseysnowqueen
NJ
0points
0out of 0found this answer helpful.
answer 2
I have the same problem and this is reason that I did not give the stove five stars for quality. I too am disappointed that the burners stain so easily. Nothing I have tried to use to clean them works either. Hopefully someone reading this has a suggestion.
Gender: female
answered 11 months ago
User Name:
JMarleyboo
New Jersey, USA
0points
0out of 0found this answer helpful.
answer 3
We regret your displeasure with the maintenance requirements of this dual-oven range. Once the cooktop has cooled, wash any oil / grease spills and splatters with warm water and a mild soap. Rinse the surface, dry it, and then buff/polish it with a dry cloth. If a stainless polish is needed, be certain to always wipe in the direction of the metal surface finish, as wiping across the grain will leave a cloudy/streaky appearance.
answered 11 months ago
User Name:
NeilE
-3points
0out of 3found this answer helpful.
Question

The Owner's Manual says the serial number is located behind the control panel, how do I access it?

I looked at the back of the stove behind the control panel but there is nothing. I need to register my stove. Is there anywhere else the serial number would be located?
Category: I own this product
Interested in: Warranty issue
asked 11 months ago
User Name:
Cheena
Illinois, USA
on LDG3036ST
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3 answers
Answers
answer 1
I found my serial number for this model on the back left side (looking at front) down near the floor. I had to pull the whole oven out to find it.

It was closer to the floor than the control panel.
Gender: male
answered 3 months, 1 week ago
User Name:
BillRob
Austin, TX, USA
0points
0out of 0found this answer helpful.
answer 2
There is a sticker on the back left side (looking from front) of the range at approximately at the height of the cooktop surface/ control panel
Gender: female
answered 9 months ago
User Name:
Sndyc
Garden City, MI, USA
0points
0out of 0found this answer helpful.
answer 3
We regret the trouble you have experienced with this dual gas range. The Model/Serial label should be located on the back of the oven, near the top, behind the controls. The oven would likely have to slide away from the wall in order to access this label. The only other location for this label would be just inside the door frame on the lower oven, on the left hand side.
answered 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

accessories with stove

Does 3036st come with a griddle for the center burner? If not, where is one available?
Thank you
Category: I do not own this product
Interested in: Where to buy
asked 8 months ago
User Name:
JimMacc
Elyria, OH
on LDG3036ST
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2 answers
Answers
answer 1
Yes, mine came with a griddle. I have not yet used it.
Gender: female
answered 4 months, 4 weeks ago
User Name:
digidoit
Round Rock, TX, USA
+1point
1out of 1found this answer helpful.
answer 2
I just got my LG 3036st gas yesterday and yes, there is a very nice griddle.
Gender: female
answered 8 months ago
User Name:
Aunten
Endicott, NY 13760, USA
0points
0out of 0found this answer helpful.
Question

why doesn't the top half of the oven cook as well as the bottom?

I just got this stove and I am using the ovens for the first time. So baked chicken and potato's, I figure let me use the top oven because it's such a small pan it should be fine. 45 minutes into the cook time the chicken is still very raw and not very hot. Did I do something wrong? Push bake on upper oven, went to the right and punched in 350, then to bottom right and hit start. Got the little song and 45 minutes later, raw chicken. I am now going to try sticking it into the bottom oven on same temp, wish me luck or we aren't eating tonight! Please help, so I don't go through this again. Product LG3036 double oven.
Category: I own this product
Interested in: How To use
asked 1 year ago
User Name:
Tmarr
New York, NY, USA
on LDG3036ST
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Answers
answer 1
I use the top oven all the time. I made lasagna, baked clams, stuffed mushrooms, and ziti. Most of all I cook pizza and it is done in about ten minutes. It sounds like either you're not doing something right or there is something wrong with your top oven. Does the oven shows that it is preheated to the temperature you have it set on?
Gender: female
answered 11 months ago
User Name:
JMarleyboo
New Jersey, USA
0points
0out of 0found this answer helpful.
answer 2
We regret the trouble you have experienced with this double oven. Such early failures are not common with these units, although it seems all has been done properly. Please contact our Customer Interactive Center at 800-243-0000 that we might troubleshoot this matter with you.
answered 1 year ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Igniter Burners

I recently bought the LDG3036ST and noticed that whenever I operated the igniter on one of the burners the middle burner (griddle) was also firing. I had never seen this behavior on another range with electronic ignition. At first I thought my range was defective. After researching this in the manual I found that it was normal for other igniters to fire when operating one. So my question is what's the purpose of this feature and the rationale behind this design? Does this happen with all LG ranges or is this now some sort of a safety requirement for all new gas ranges?
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 3 months ago
User Name:
JoeJohn
New Jersey, USA
on LDG3036ST
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Answers
answer 1
Not only the middle burner was firing, they all were firing.
The purpose of this feature is simplicity. There is one common igniter circuit for all of the burners. There is one high voltage unit to supply all igniters. Any other design would require either a separate high voltage unit for each burner (5 total) or some means of switching the high voltage to just the burner being turned on. Separate igniter circuits for each burner would mean more parts and more points of potential failure for no good purpose.
Gender: male
answered 1 week ago
User Name:
range
Ontario, CA, USA
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answer 2
Yes, it is normal for all of the surface burner igniters to fire when any of the knobs are turned to the LITE position. This can ensure that none of the other burners are releasing gas or fumes unobstructed. All of our gas cooktops are designed in such a manner.
answered 1 year, 3 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

oven timer

can the oven timer be set to turn the oven off after a programmed cooking time?
Category: I own this product
Interested in: How To use
asked 1 year, 2 months ago
User Name:
mhunt
on LDG3036ST
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2 answers
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answer 1
Yes. See the owner's manual for details.
Gender: male
answered 1 week ago
User Name:
range
Ontario, CA, USA
0points
0out of 0found this answer helpful.
answer 2
I apologize, but no; The UPPER or LOWER TIMER ON/OFF services as an extra timer in the kitchen that will sound when the set time has ended. It does not start or stop cooking. However, the UPPER and LOWER TIMED COOK option feature allows you to set the oven to cook for a specific length of time. The oven will continue to cook for the set amount of time and then turn off automatically when the cooking time has elapsed.
answered 1 year, 2 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Does the range work during a power outage?

Can the gas burners be ignited with a match during a power outage?
LDG3036ST
Category: I do not own this product
Interested in: Specifications
asked 1 year, 2 months ago
User Name:
kitchenremodel
on LDG3036ST
+1point
1out of 1found this question helpful.
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answer 1
No.
Gender: male
answered 1 week ago
User Name:
range
Ontario, CA, USA
0points
0out of 0found this answer helpful.
answer 2
Yes, in case of a power failure, you can light the gas surface burners on your range with a match. Surface burners in use when an electrical power failure occurs will continue to operate normally.

In case of power failure, do not use the oven.
The oven and broiler can not be used during a power outage. If the oven is in use when a power failure occurs, the oven burner shuts off and cannot be re-lit until power is restored. Once power is restored, you will need to reset the oven (or broil function).
answered 1 year, 2 months ago
User Name:
Nadine
+1point
1out of 1found this answer helpful.
Question

can this oven be used with liquid propane?

I don't see any information regarding an LP conversion kit or specifications about whether this stove can be used with LP gas. Where can I find this information?
Category: I do not own this product
asked 1 year, 1 month ago
User Name:
goatgirl2464
on LDG3036ST
+1point
1out of 1found this question helpful.
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2 answers
Answers
answer 1
Yes, a conversion kit ships with the range. It is in a bag fastened to the back panel of the range. Be sure that this kit consisting of the nozzles for both the cooktop burners and the ovens is installed before using this range on LP gas. LP gas has more heat per cubic foot of gas and operating a range equipped for natural gas on LP gas is unsafe. There are instructions for changing the nozzles in the installation manual. Factory warranty service may do this change over.
Gender: male
answered 1 week ago
User Name:
range
Ontario, CA, USA
0points
0out of 0found this answer helpful.
answer 2
Yes, the manual says that this mode includes an LP nozzle conversion kit.
answered 1 year, 1 month ago
User Name:
Nadine
+4points
4out of 4found this answer helpful.
Question

Does the back of the range have indentation to accept the gas pipe and hookup?

I read one review that stated the range did not slide back to wall because of the gas hose hookup. There was no indentation in the back of the range to accept the hose. As a result, the stove was not flush with the counter.
Category: I do not own this product
asked 10 months ago
User Name:
twofeet
St. Louis, MO, USA
on LDG3036ST
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Answers
answer 1
More accurately, the range will not fit against the wall if the gas line is in the wrong place! There is a rectangular opening in the back of the range. It is not large. It is very low to the floor and toward the left side of the range as you are facing it. It is just to the right side of the left wall of the range as you face it. I don't know the dimensions, but if your gas line is in the right place, the range will fit against the wall. My gas line was in the right place left to right, but was too high on the wall. I had to add a 90 degree fitting then a 12" gas pipe then another "street 90" to the gas valve. There is an additional rectangular opening low to the floor to accommodate a "U" run of gas tubing to come back to the gas inlet fitting. My range fits flush with the wall.
The review you read is just a tale of poor planning. If you see the range in a store, bring a tape measure and your cell phone camera. Photograph and measure the openings and make sure the gas line is in the right place relative to the range location.
Gender: male
answered 1 week ago
User Name:
range
Ontario, CA, USA
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0out of 0found this answer helpful.
answer 2
It kind of does...but not enough to push it up against the wall. We did not know this when we purchased stove.

(this is probably the only downside to this stove)j

We are having a contractor move the gas line for us so we can push it against the wall.
Gender: female
answered 10 months ago
User Name:
javamom44
Rochester, NY, USA
0points
0out of 0found this answer helpful.
Question

Installation guide

Hello, I have ordered this stove and am awaiting shipment. In the meantime i am having a gas line installed. We have a few questions that im sure are answered in the installation guide that ive seen referred to here, but cant find it anywhere. Is it possible to get a copy or download link?
Category: I own this product
Interested in: How To use
asked 10 months ago
User Name:
fretburn
on LDG3036ST
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2 answers
Answers
answer 1
I don't think the answers are in the installation guide. As you can imagine, space is at a premium with two ovens. The area for the gas connection is low to the floor on the left side as you face the range. Your best bet is to take a look at a display in Best Buy or elsewhere of this range and take pictures. I had to lower my existing gas line by 12" to get it low enough to fit into the recess in the back of the range and then add an additional 90 degree fitting to point toward the center of the range. The flex gas line makes "U" to come back to the fitting on the range. There is a fairly small rectangular opening low on the left side of the back (while facing the range) and a longer narrow rectangular opening big enough for the flex gas line to fit so that range will fit against the wall. Your gas line is going to have to be low and just inside of the left side wall of the range. You will have to get this right or your range is not going to fit where you intend.
Gender: male
answered 1 week ago
User Name:
range
Ontario, CA, USA
0points
0out of 0found this answer helpful.
answer 2
We are more than happy to assist in this matter. Please see the attached image showing the placement of the gas line for a range installation.
User submitted photo
answered 10 months ago
User Name:
NeilE
-4points
0out of 4found this answer helpful.
Question

Is the center stove-top griddle cast iron?

It looks like not. It's relatively light and looks more like a coated aluminium of sorts - not cast iron.
Category: I own this product
Interested in: How To use
asked 10 months ago
User Name:
ScottVernonHills
on LDG3036ST
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answer 1
It's aluminum with teflon coating.
Gender: male
answered 1 week ago
User Name:
range
Ontario, CA, USA
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in the design of this double-oven range. The griddle on this unit is fashioned from cast iron. It has also been designed with a silvery, non-stick layer.
answered 10 months ago
User Name:
NeilE
-2points
0out of 2found this answer helpful.
Question

Im trying to set up the clock on the range but still cannot do it cuz came back with the same time as i plug it to the power

Ldg 3036st is the model....
Thanks a lot
Category: I own this product
Interested in: How To use
asked 10 months ago
User Name:
Mono
on LDG3036ST
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Answers
answer 1
Check the owner's manual.
Gender: male
answered 1 week ago
User Name:
range
Ontario, CA, USA
0points
0out of 0found this answer helpful.
answer 2
Press and hold the CLOCK key for 3 seconds. Press the #1 key 2 times to ensure the unit is set to a 12 hour clock. Press the START key to store the setting. Press the CLOCK key again, one time, without holding it down, this time. Press the number keys for the time desired. Press the START key to store your setting again. This should allow the clock to be set manually.
answered 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Does stove model LDG 3036 come with a griddle

Category: I own this product
asked 8 months ago
User Name:
Aunten
Endicott, NY 13760, USA
on LDG3036ST
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answer 1
LG LDG3036ST comes with a griddle. It is aluminum and is teflon coated. As manufactured the center burner will produce 8,000 btu/hr. This is enough to heat the griddle to only about 285 f. Ideal temperature for pancakes is 375 f. Be prepared to replace the nozzle in the center burner with a nozzle rated at 12,000 btu/hr if the griddle is important to you. See other answers and review of this range for detail.
Gender: male
answered 1 week ago
User Name:
range
Ontario, CA, USA
0points
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answer 2
Yes it does.
Gender: male
answered 8 months ago
User Name:
cedric
Prescott Valley, AZ, USA
0points
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Question

We are looking to purchase the LDG3036ST gas range and wanted to find out if the knobs are solid metal or plastic?

The LDG3036ST specs say knobs are nickel plated -- but are they solid or is that some kind of stainless-look tape covering plastic? We're hoping design flaws of past plastic knobs that melted or broke have been fixed in newer model ranges before making our purchase decision. Thanks!
Category: I do not own this product
Interested in: Specifications
asked 8 months ago
User Name:
WendyM
on LDG3036ST
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answer 1
I have had this range for about a month. I have had no concerns about the knobs. Since the burners are set down in the top pan and the knobs are on the front panel I don't think they would get hot. The knob surface is definitely solid in appearance.
Look for this range in the store and make your own judgment. If there is a Best Buy in your area, it should be on display.
Gender: male
answered 1 week ago
User Name:
range
Ontario, CA, USA
0points
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answer 2
metal, very high quality
Gender: female
answered 8 months ago
User Name:
Sandy17340
The Villages, FL, USA
0points
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Question

Can the black cooktop on the LG 3036ST be replaced? It has become discolored apparently from salted water spilling over.

We have tried everything to remove the stains but it seems that the color has permanently faded. The stove is less than two years old and is under extended warranty.
Category: I own this product
Interested in: Warranty issue
asked 7 months ago
User Name:
Aggie
Norwalk, CT
on LDG3036ST
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answer 1
Check Sears online parts catalog for this part. It can be replaced. Whether it is under warranty I don't know.
Gender: male
answered 1 week ago
User Name:
range
Ontario, CA, USA
0points
0out of 0found this answer helpful.
answer 2
We regret the inconvenience you have experienced with this gas range. Yes, it is possible to replace the cook top, when necessary. However, keep in mind that most extended warranty companies will not cover the replacement of such a component under warranty for a matter relating to the appearance of the product.
answered 7 months ago
User Name:
NeilE
0points
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Question

Is a cast iron griddle available for this range?

The nonstick coating is coming off my griddle, so I need a replacement. I would prefer a cast iron griddle instead of the coated aluminum that I have. I just bought the range in Nov or Dec of 2013, so is the griddle under warranty?
Category: I own this product
Interested in: Warranty issue
asked 7 months ago
User Name:
Sueteatime
on LDG3036ST
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answer 1
Don't know about the warranty. Read your warranty document. I have seen the griddle in the parts list for this range. I can't remember how much it costs.
This griddle has a special shape on the bottom to mate with the grill on top of the burner. I don't think you can find a cast iron.
The power burner on the right front will handle whatever cast iron pan you can find. Find the biggest cast iron pan you can and it will work out fine. I have a 12" pan and I think an even larger one would work fine.
Gender: male
answered 1 week ago
User Name:
range
Ontario, CA, USA
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answer 2
I apologize, but no; the manufacturer’s warranty is available for the range itself. It does not extend to the accessories. The only griddle available for this model is part number AEB72914203. Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte....
answered 7 months ago
User Name:
NeilE
0points
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Question

Is the instruction manual to convert to LP gas included with the orifices model LDG3036ST

Category: I own this product
Interested in: How To use
asked 6 months ago
User Name:
DavidG
Deerfield NH
on LDG3036ST
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answer 1
I think so. I saw a package of LP orifices on the back of the range. If you replace the factory orifices, be sure to keep the part numbers straight. They all look similar. The orifices are 10 mm hex. You should be able to replace them without lifting the top pan. Be sure you don't drop any orifice in the process of replacing them. I would get a piece of plastic tubing that just fits over the orifice to help remove it after loosening it and getting the threads started on the new ones. The factory uses teflon tape on the orifice. They are small and you might be better off with a teflon paste for the threads.
Gender: male
answered 1 week ago
User Name:
range
Ontario, CA, USA
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answer 2
This range leaves the factory set for use with natural gas. The conversion instructions and LP orifices can be found attached to the back of the range. The conversion to LP gas must be performed by a qualified LP gas installer.
answered 6 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Can the oval burner flame be adjusted?

I've tried making pancakes on the griddle and the oval burner in the center of the stove just does not get hot enough. No matter how long I allow it to preheat, it takes too long to cook the pancakes and they end up like rubber. The flame is just not high enough to produce the necessary heat. I love everything else about this stove, but the griddle usage is disappointing to me.
Category: I own this product
Interested in: Troubleshooting
asked 6 months ago
User Name:
Consumer11
on LDG3036ST
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answer 1
Check out the parts list and part diagram at Sears website for this range. You will find a parts diagram for all of the burners with numbers that correspond to the parts list. You will find that the nozzle (sometimes called orifice) for the center burner is rated at 8,000 btu/hr. This nozzle is too small for this application. You need a nozzle rated at 12,000 btu/hr. This nozzle is used on the left front burner of the range. Sears will sell you another 12,000 btu/hr nozzle for about $6 and about $8 shipping. Ideal griddle temperature for pancakes is 375 f. The 8,000 btu/hr nozzle will deliver about 285 f. even after 5 minutes. The 12,000 btu/hr will deliver about 400 f after 3 minutes. You will have to reduce the heat to about "5" on the dial to get ideal pancake temperature.
The nozzle is 10 mm hex. You can replace it without removing the upper burner pan. You will need a 10 mm. socket.. Loosen the existing nozzle and then remove it carefully with plastic tubing that just fits over the nozzle. Don't drop it. Use a very little teflon paste on the threads of the 12,000 btu/hr nozzle. Get it started with the plastic tubing and then tighten it with the 10 mm. socket.
Even with the bigger nozzle the center burner is quite safe. The service tech. that replaced mine (I bought the nozzle, he put it in) saw no problem with warranty or otherwise. The flame in the center burner is in fact shorter than the flame of the left front burner (both the same 12,000 btu/hr). The left front burner is smaller and is round not oval. The flame does not extend beyond the griddle. If you want to call for service, LG's service department treated me very well. You will need to get a 12,000 btu/hr. nozzle yourself.
Be careful with the parts diagram and part numbers. You want the nozzle that comes installed in the left front burner. I tried the left rear nozzle (9,100 btu/hr) but that one was too small and did not get much hotter than the original 8,000 btu/hr one. The appliance store that took care of the warranty service sent the tech. out with just another 8,000 btu/hr nozzle, but that did not do anything. It needs 12,000 btu/hr. to heat properly.
Gender: male
answered 1 week ago
User Name:
range
Ontario, CA, USA
0points
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answer 2
We regret your dissatisfaction with the operations of this gas range. The flame level should certainly be adjustable, however this may require the assistance of a qualified technician. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 6 months ago
User Name:
NeilE
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Question

Please verify the amp requirements.

I am converting from an electric stove with 220V. I see in the specification sheet that the amp requirements are 13.75 to go with the 120V. Please confirm this gas stove needs a dedicated power source with at least 13.75A. Thanks!
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Interested in: How To use
asked 4 months ago
User Name:
83dowling
Columbus, IN
on LDG3036ST
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2 answers
Answers
answer 1
You are going to have to convert the outlet from 220v. to 110 v. Unless you really know what you are doing, get expert help.
I was surprised to see the power rating as high as it is at 13.75 A. The ovens use glow coil igniters. I suspect the 13.75 A. rating is for both ovens being ignited at the same time. 13.75 A. is not unusual. Your electric toaster probably uses more than that.
Standard 110 outlets are on 20 amp. circuit. Your 220v. outlet is probably protected at 30 amp. or more so the circuit breaker needs to be replaced at the panel. You will need hot, neutral and ground for your 110 v. outlet. The 220 outlet may have two hot, one neutral and no ground. See an electrician.
Gender: male
answered 1 week ago
User Name:
range
Ontario, CA, USA
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answer 2
The electronics need a standard plug in. We plugged ours in a regular outlet net to the range.
Gender: female
answered 3 months, 4 weeks ago
User Name:
deb57
Colorado, USA
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