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Customer questions and answers for
55LS4500

55" CLASS FULL HD 1080p LED LCD TV (54.6" DIAGONAL)
Customer questions and answers:
61 Questions
 | 
64 Answers
Overall rating:
4.519 out of 5
4.5
out of
5
(688 Reviews)678

Customer questions and answers for LG Electronics 55LS4500

Question

No picture or sound

I was in the middle of watching a program and the tv went black. The power button turns off and on but I have no picture or sound. Any idea what happened or how to fix it?
Category: I own this product
Interested in: Troubleshooting
asked 5 months, 1 week ago
User Name:
Jennies3
on 55LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television. The description given suggests a possible failure in the Power Supply or a related component. A more exact determination will not be possible without an inspection by a qualified technician. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 4 months, 4 weeks ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

when firmware update to use usb for movie files g55ls4500

Category: I own this product
asked 5 months, 2 weeks ago
User Name:
andyugh
on 55LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. If this model was released without the ability to view video files from the USB port, then there still no plans to add such a function to this TV.
answered 5 months, 2 weeks ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What part is refurbished most on this tv. Is the tcon a problem that's seen often on this tv

I see a lot of these refurbished from manufacturer. Wondering if that's a normal refurb. Model number 55ls4500
Category: I own this product
Interested in: Troubleshooting
asked 6 months ago
User Name:
Da8shot
Raleigh
on 55LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. A listing of frequent problems is not available for this product. Any such listing is only available for our factory technicians, of which we have none in this facility.
answered 6 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What soundbar(s) will work with my LG 55LS4500 tv?

Category: I own this product
asked 8 months ago
User Name:
wyndmere
North Dakota, USA
on 55LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this LG television and its accessories. All of the LG Sound Bars should be fully compatible with this TV.
answered 7 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

IS there some programming updates for sytem to download?

Category: I own this product
Interested in: Troubleshooting
asked 8 months ago
User Name:
cdd1963
on 55LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. The last update for this TV was released in January 2013. This update can be downloaded from our website at http://www.lg.com/us/support-produc....
answered 8 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

can blue tooth be connected

Category: I own this product
Interested in: How To use
asked 10 months ago
User Name:
noneofyourbussiness
on 55LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but no; this television has not been designed for use with Bluetooth devices.
answered 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Can you help me calibrate the TV to a Universal remote.

This TV was a floor model and the remote to has been lost so we bought a Universal remoter. Looking for the code by following direction and it seem to find the code because it turns itself off. Now the TV will not turn back on.
Category: I own this product
asked 10 months ago
User Name:
Irene
Idaho Falls, Idaho
on 55LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. All codes to be used for programming the Universal remote control will be located in the setup instructions for the Controller. If you have experienced trouble in locating codes for LG, you may also try using Zenith or Goldstar codes, as some of these coincide with LG frequencies. Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte.... The part number for this Remote Control is AGF76578722.
answered 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

IS THIS TV WIFI OR 3D(55LS4500)

Category: I own this product
asked 11 months ago
User Name:
CNOTE
on 55LS4500
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
No, it has neither.
Gender: male
answered 10 months ago
User Name:
123456
New York, NY
0points
0out of 0found this answer helpful.
answer 2
no
Gender: male
answered 11 months ago
User Name:
bruc
Indiana
0points
0out of 0found this answer helpful.
Question

Does this TV 55LS4500 use an IPS panel?

Is this an IPS panel or a VA. If you use both for this how do I go about ensuring I get an IPS?
Category: I do not own this product
Interested in: Specifications
asked 1 year, 9 months ago
User Name:
Matteo
on 55LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, IPS.
Gender: male
answered 10 months ago
User Name:
123456
New York, NY
0points
0out of 0found this answer helpful.
Question

Does this TV have wireless capabilities?

I'd like to mount the TV to the wall, but don't want all the cables everywhere. Is there a way to make this TV wireless?
Category: I do not own this product
Interested in: Specifications
asked 1 year ago
User Name:
Ally1122
Virginia, USA
on 55LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
don't believe so.
Gender: male
answered 11 months ago
User Name:
bruc
Indiana
0points
0out of 0found this answer helpful.
Question

Can you tell me the part number for the power cord on a model 55LS4500

Category: I own this product
asked 11 months ago
User Name:
nothing
on 55LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte.... The part number for the Power Cord is EAD61909201.
answered 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

HOW DO I CONNECT A PHILIPS SOUND BAR TO MY LG TV (55LS4500)

Category: I own this product
asked 1 year ago
User Name:
LARIMER
Evans, CO, USA
on 55LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this LG television. This model is designed for connection with external audio systems by way of the OPTICAL Digital Audio Output port. We have no information about the capabilities of your Sound Bar, and cannot advise whether or not it will be compatible.
answered 1 year ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

No power.

I have no lights and tv will not power on, plugged in, tried different outlets, not even a standby light, help
Category: I own this product
Interested in: Troubleshooting
 
Products related to my question
55LS4500
4.8 out of 5(130)
 
 
 
 
 
asked 1 year, 1 month ago
User Name:
mazman22
on 55LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the trouble you have experienced with this television. It seems that this TV may be having a problem with its power supply, or some related component. The unit will likely require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 1 year, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Can you just order a new remote control from LG

My TV was stolen, but return without it's remote,
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 1 month ago
User Name:
Giants
Charlotte, NC
on 55LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte.... The part number for the Remote Control is AGF76578722.
answered 1 year, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What VESA hole patterns does this TV have?

Category: I own this product
Interested in: How To use
asked 1 year, 3 months ago
User Name:
JKBOP2
Oklahoma, USA
on 55LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. According to page 31 of the owner’s manual, the VESA bolt spacing on this 55LS4500 TV is 400mm x 400mm.
answered 1 year, 2 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Which full motion wall mount works with this tv?

Category: I own this product
asked 1 year, 3 months ago
User Name:
vvvv
on 55LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. According to our information, the mounting bracket recommended for use with this television is the model LSW400BX or the LSW420BX.
answered 1 year, 3 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

does this tv have built in wifi?

Category: I own this product
Interested in: How To use
asked 1 year, 4 months ago
User Name:
Cheryla
Sheridan, WY 82801, USA
on 55LS4500
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
NO IT DOESN'T
Gender: male
answered 1 year, 3 months ago
User Name:
STEVESTV
Florida, USA
0points
0out of 0found this answer helpful.
answer 2
I apologize, but no; the LS4500 TV series is not designed for Smart TV functionality. In order to obtain all the online features that are available on our Smart TVs, but without having to obtain an entirely new TV or player, it is recommended to obtain the Smart TV Upgrader, model SP520 which will allow the Smart TV features which are available through the LG Apps Store. Information about this device can be viewed on our website at http://www.lg.com/us/blu-ray-player....
answered 1 year, 4 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

TV shuts off on its own every morning.

We use the TV in our high school lobby. The TV is mounted on the wall and is attached to a PC computer. We show a slide show and display messages on it. I have the TV scheduled to shut off everyday at 10PM and turn back on at 6:30am. This feature works fine but the TV then shuts off everyday some time around 8:15am. I have looked at every setting and can not seem to find a reason why it does. The sleep timer is not set. I have to physically turn it back on and then it remains on all day until 10pm. Any suggestions on where to look?
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 4 months ago
User Name:
Jaw1921
on 55LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television. The AUTO ON function is designed in such a way that, when no buttons have been pressed, the TV will turn itself off after 2 hours. This is normal operation.
answered 1 year, 3 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Can I play an MP3 video using the USB port

The TV is a LG 55LS4500
Category: I own this product
Interested in: How To use
asked 1 year, 4 months ago
User Name:
VideoUSB
on 55LS4500
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. The USB port on this model should only be compatible with PHOTO and MUSIC files. These will likely only be .JPG for photos and .MP3 for music. Video files will not be compatible.
answered 1 year, 4 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Does this TV have bluetooth?

Category: I own this product
Interested in: How To use
asked 1 year, 4 months ago
User Name:
jawbone
on 55LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but no; this television does not have any Bluetooth functionality.
answered 1 year, 4 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
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