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Customer questions and answers for
LG Electronics 55LM4700

55" Class CINEMA 3D 1080P 120HZ LED LCD TV (54.6" diagonal) & Sound Bar
Customer questions and answers:
34 Questions
 | 
33 Answers
Overall rating:
4.548 out of 5
4.5
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Customer questions and answers for LG Electronics 55LM4700

Question

What is the remote control code for the soundbar

The forum gives the generic answer of use one of the LG codes. I want the actual number that I am supposed to type in to my universal remote. None of the codes are working on my universal remote and it is driving my wfe nuts to the point of wanting to take the TV back. The only codes that work are to control the TV, but none will control the sound bar.
Category: I own this product
Interested in: Troubleshooting
 
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asked 1 year, 4 months ago
User Name:
FloridaTwinsDad
Texas, USA
on 55LM4700
+1point
1out of 1found this question helpful.
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2 answers
Answers
answer 1
The sound bar isn't able to connect to a cable TV remote as I suppose your trying to do. I called the Cable company & LG & they said it doesn't link up, you'll have to use the soundbar remote separetly. It is a pain & we dont even use it that much anymore, it was driving my wife crazy too, she like to mute the commercials & the TV would mute & the sound bar wouldn't until you use that remote.
Gender: male
answered 1 year, 1 month ago
User Name:
sprev
Willow Grove, PA, USA
+1point
1out of 1found this answer helpful.
answer 2
We regret the inconvenience you have experienced with this Universal Remote Control. LG does not generate the code numbers that are used by Universal Remote Controls. As such, unfortunately, it will not be possible for us to provide a programming code that is manufactured by another company.
answered 1 year, 4 months ago
User Name:
NeilE
-2points
1out of 4found this answer helpful.
Question

What is the USB port used for on the 47/55 LM4700 TVs?

Please list recognized formats if it's to play music, videos and photos.
Category: I do not own this product
asked 1 year, 5 months ago
User Name:
Knownothing
New York
on 55LM4700
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1 answer
Answers
answer 1
You can plug an external USB hard drive or a "Thumb Drive" in to the USB port and play media from the USB drive on the TV.
Gender: male
answered 1 year, 5 months ago
User Name:
Sinvex
Phoenix, AZ, USA
0points
1out of 2found this answer helpful.
Question

3D Video file, or hardware problems?

Sometimes while I am watching a 3D movie via USB from my external hard drive that I store movies on and connect to my tv the sound will make a load pop noise periodically throughout the movie, sometimes after a pop noise the sound will go out all together. Is this a problem with the video file I am watching or is it a problem with the TV/ Sound Bar?
Category: I own this product
Interested in: Troubleshooting
 
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asked 1 year ago
User Name:
Treyo
Albuquerque, NM, USA
on 55LM4700
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1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this situation. It is difficult to tell exactly what might cause such problems. Does this pop and audio drop occur with any other device or when watching regular television? If so, then the problem could be the TV. If not, it could be the audio files themselves or the cables. Please contact our Customer Interactive Center at 800-243-0000 to further troubleshoot this matter.
answered 1 year ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Does the 55LM4700's optical audio out maintain multi-channel surround input through HDMI connections?

I have a 55LM4700 and want to know whether the optical audio output from the TV maintains multichannel audio signals input to the TV through HDMI connections or down converts the surround input to 2-channel stereo? I would like to connect the optical output directly to my surround sound system and want to know if it will still be a surround signal.
Category: I own this product
Interested in: How To use
 
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asked 4 months, 2 weeks ago
User Name:
Aligator
on 55LM4700
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Answers
answer 1
We appreciate your interest in this television. In the SOUND menu, scroll down to find the SOUND SETTING options. Press ENTER on your remote control. On the DIGITAL SOUND OUT, the TV can be set to either PCM or AUTO. When using the AUTO option, the OPTICAL port should provide whatever audio format is presented by the source signal. If you have additional questions about this design, please contact our Customer Interactive Center at 800-243-0000.
answered 4 months, 2 weeks ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Is this TV ARC compliant

Category: I own this product
asked 2 months, 1 week ago
User Name:
Zzane
on 55LM4700
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1 answer
Answers
answer 1
I apologize, but no; in reviewing our service materials, it does not appear that this television is designed for ARC compatibility.
answered 2 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

i have the LG 55lm4700 3d tv and i have tried watching movie on youtube that are 3d test videos and non of them work while in 3d and in everysetting

Category: I own this product
Interested in: How To use
asked 1 year, 1 month ago
User Name:
NorthFlorida
Jacksonville, FL, USA
on 55LM4700
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2 answers
Answers
answer 1
Maybe it is a problem with the YouTube video.

I have used this model to watch "Rise of the Guardians" in 3d with the included LG 3d glasses.

Make sure you choose the right 3d setting and sit the appropriate distance away from the TV.
answered 9 months ago
User Name:
Timm1
0points
0out of 0found this answer helpful.
answer 2
We regret the inconvenience you have experienced with this television. Has the 3D functionality of the TV been activated? How is the TV connected to the video source? Please contact our Customer Interactive Center at 800-243-0000 to further troubleshoot this matter.
answered 1 year, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How do I access Trumotion on my 55LM4700?

The box states this should have Trumotion. I have updated the firmware and there is still no Trumotion option.
Category: I own this product
Interested in: Troubleshooting
 
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asked 1 year, 5 months ago
User Name:
bokehbot
on 55LM4700
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
We appreciate your interest in this television and its features. Many product models will have the TruMotion feature automatically active, with no menu options for further adjustment. The LM4700 series is likely one of these models that does not have the option to modify the settings. This is normal operation.
answered 1 year, 4 months ago
User Name:
NeilE
-12points
0out of 12found this answer helpful.
Question

Does this TV supports DLNA when connected through Ethernet port?

Category: I own this product
Interested in: How To use
asked 1 year, 4 months ago
User Name:
anonymous123
on 55LM4700
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1 answer
Answers
answer 1
We appreciate your interest in this television. Yes, this TV is DLNA-certified, and should certainly be able to access such files through your local network.
answered 1 year, 4 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

55LM4700 Availability

Your 55LM4700 seems to be exactly what I am looking for, but I am unable to find any reviews or customer feedback on it. Is it actually available?

Thank you,
Lee
Category: I do not own this product
Interested in: Feature comparison
asked 1 year, 5 months ago
User Name:
popeyes
Saratoga Springs, NY, USA
on 55LM4700
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1 answer
Answers
answer 1
Not sure when this question was asked but it is now as I have one hanging on my wall.
Gender: male
answered 1 year, 5 months ago
User Name:
Sinvex
Phoenix, AZ, USA
0points
0out of 0found this answer helpful.
Question

Does this TV have a Digital Optical output?

Category: I do not own this product
asked 1 year, 5 months ago
User Name:
Brian5
on 55LM4700
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1 answer
Answers
answer 1
It has an optical output for audio yes. (All optical outputs are digital)
Gender: male
answered 1 year, 5 months ago
User Name:
Sinvex
0points
0out of 0found this answer helpful.
Question

What sound bar comes with the 55LM4700?

What is the exact sound bar contained with this package?
There is nothing that I can find that says which sound bar comes with it.
Thank you!
Category: I do not own this product
asked 1 year, 4 months ago
User Name:
cmjack
on 55LM4700
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1 answer
Answers
answer 1
It comes with a NB2022A.
Gender: male
answered 1 year, 3 months ago
User Name:
lewshis
Toledo, OH, USA
0points
0out of 0found this answer helpful.
Question

Does TV support NTSC and PAL. or Does it work in India

Category: I own this product
Interested in: Troubleshooting
asked 1 year, 4 months ago
User Name:
Viny
on 55LM4700
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1 answer
Answers
answer 1
We appreciate your interest in this television. Our products that are designed for release in the United States are not equipped for compatibility with PAL video formatting. This unit is not designed for use in India.
answered 1 year, 4 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Does this TV have dual play capability?

Trying to see if I can use the dual play feature on black ops2 with this TV.
Category: I own this product
Interested in: How To use
asked 1 year, 2 months ago
User Name:
Yo410
MD
on 55LM4700
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
I apologize, but no; this television does not have a Dual Play feature available.
answered 1 year, 2 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Where is the trumotion in this model

the box and your guys says that is 120 hz tru motion but i cant find it in the picture setting to turn it on or off where is it please help that why i bought it if u guys can help im just going to return it....???? please help
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 4 months ago
User Name:
chico0087
San Bernardino, CA, USA
on 55LM4700
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
We regret your dissatisfaction with the operations of this television. According to our information, the TruMotion feature is activated at the factory, and is set to its LOW setting by default. No options are made available to adjust this feature.
answered 1 year, 4 months ago
User Name:
NeilE
-3points
0out of 3found this answer helpful.
Question

How to switch from 720p to 1080p?

I put the tv on an HD channel. When I click the "info" button on the remote, the status bar tells me it is in 720p mode. I have a 55LM4700. Is there a way to change the settings somehow to 1080p mode?
Category: I own this product
Interested in: Troubleshooting
 
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asked 1 year, 3 months ago
User Name:
lewshis
Toledo, OH, USA
on 55LM4700
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1 answer
Answers
answer 1
Yes, this television has been designed with a 1080p / 120Hz screen. If the display is stating 60Hz and 720p, this is simply stating the format and resolution being received from the signal source. The screen will still be processing the image at 120Hz and 1080p.
answered 1 year, 3 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

I HAVE THE 55LM4700 MODEL HAVING TROUBLE DOWNLOADING SMARTSHARE PC TO CONNECT MY TV TO THE INTERNET

Category: I own this product
Interested in: How To use
asked 1 year, 3 months ago
User Name:
TDOG70
Tampa, FL, USA
on 55LM4700
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television and software. It is recommended to check your computer to see if it might already be compatible with DLNA File Sharing. If you continue to have difficulty, please contact our Customer Interactive Center at 800-243-0000.
answered 1 year, 3 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What is the point of the Ethernet Port on back of tv

Why have an Ethernet Port if u can't access Netflix or anything like that? It's available on the LG 3D Blu-Ray Player I have but not on the tv so why have an Ethernet Port on the tv?
Category: I own this product
Interested in: How To use
asked 1 year ago
User Name:
Dejavuhero
Decatur, IL, USA
on 55LM4700
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1 answer
Answers
answer 1
The Ethernet Port on this television has been designed for use with DLNA File Servers, for PHOTO, MUSIC and VIDEO files, as well as for firmware updates from our online system.
answered 1 year ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

is the LG 55LM4700 a smart tv

Category: I own this product
asked 1 year ago
User Name:
karebear
on 55LM4700
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1 answer
Answers
answer 1
I apologize, but no; the LM4700 TV series is not designed for Smart TV functionality. In order to obtain all the online features that are available on our Smart TVs, but without having to obtain an entirely new TV or player, it is recommended to obtain the Smart TV Upgrader, model SP520 which will allow the Smart TV features which are available through the LG Apps Store. Information about this device can be viewed on our website at http://www.lg.com/us/blu-ray-player....
answered 1 year ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Is there a manual for care and maintenance for the 55" LG LED TV model # 55LM4700

Category: I own this product
Interested in: How To use
asked 11 months ago
User Name:
Squirrely
Colfax, WA, USA
on 55LM4700
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answer 1
No, there is not a separate manual for care and maintenance for this TV. Proper care instructions are provided in the regular owner’s manual provided with the television.
answered 11 months ago
User Name:
NeilE
0points
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Question

Connecting a PC to the 55LM4700 via RGB port

Hello- I am having an issue Connecting a PC to the 55LM4700 via RGB port, it is not visible in the input option when both systems are on. running windows 7 pro, the computer is a recent build and is up to date with a Radeon graphics card. Please help, do I need to pre-set a resolution, nothing is showing up on screen as RGB option is de-highlighted. Thank you.
Category: I own this product
Interested in: How To use
asked 11 months ago
User Name:
Imagetek
Cocoa, FL, USA
on 55LM4700
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1 answer
Answers
answer 1
We regret the inconvenience you have experienced in this matter. Check the resolution settings on your computer, that they are set as compatible with the TV. If this is not the case, then additional troubleshooting may be required. Please contact our Customer Interactive Center at 800-243-0000 for assistance.
answered 11 months ago
User Name:
NeilE
0points
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