Hi, I asked the same question ("Has this item been discontinued"#.
The response I got was that it is not discontinued and suggested I buy it from LGTVMALL. I did that a week ago and it seems LGTVMALL is some 3rd party online payment processing company that cannot tell me anything. They said they don't even have a contact in LG to ask.
It does look like LG are screwing around and not coming clean that they are either discontinuing the product or that they have some major manufacturing delays.
I spoke to Adorama #the only retailer they LG lists here for this product# and they said they cannot get any answer from LG either.
And yes, it is crazy that this wont work with any standard usb webcam...
We regret the inconvenience you have experienced with this television and camera. The 32LW5700 is not from our 2012 product line. The LW5700 series is a 2011 model, and as such, would be compatible with the AN-VC300 model camera. It is recommended to confirm the model number of the television and camera in your possession.
Just got my VC400 and connected it to my 60LM7200. Video quality is great and there are lots of controls for it in Skype. Unfortunately, the audio quality is very bad. People on the other end say it sounds like I'm in an empty room with lots of echo. Is there any way to adjust or tweek the audio quality?
The microphone issue seems to be caused by Skype turning the TV's internal speakers back on even though the TV is connected to an external audio system. As a result, there is a slight time difference between the output of the two and Skype's feedback cancellation doesn't work. If I turn the external stereo off, then I don't get the echoing. Just have to remember to reconfigure the whole audio setup every time!
I apologize, but no; there are no settings available to adjust the audio output experienced on the other end of the connection. The only available option would be the camera speaker test to allow you the chance to hear what is being received and processed.
I have been trying to buy this camera for a 47LM7600 TV, but for several months it has been out of stock at all authorized LG stores. The two stores I spoke to said they have no idea if there will ever be any more back in stock and they said they have not received an answer from the manufacturer (LG). BestBuy is now showing this as Discontinued. Is it going to be available again?
We appreciate your interest in this video camera accessory. We have received no information concerning discontinuation of this camera model. Check the LG TV MALL app on your television to obtain this video camera.
When will the AN-VC400 stock be replinished? Will LG make other devices compatible with Smart TVs?
I have 60PM6700-UB Plasma TV and I want to use it to Skype. Apparently, the only device that will allow me to do this is the AN-VC400 webcam. This item seems to be on backorder everywhere, to the point where some websites list it as discontinued. When will more of this product be available?
With the lack stock, would LG please work with Logitech to make their webcams compatible with their SmartTVs. A simple firmware update should give owners this option. If LG won't, why, especially in light of the scarcity of their sole compatible webcam.
We regret the difficulty you have experienced in locating this LG Video Camera. Check the LG TV MALL app on your television to obtain this video camera. It may also be available through your local electronics store. Your suggestion concerning the firmware update has been forwarded to our product design team for consideration.
We appreciate your interest in the operations of this video camera. The Zoom / Gestures / Volume controls all are performed with the television’s Magic Motion Remote Control device. This notation simply suggests that these features of the controller can work with this device as well.
We appreciate your interest in this television and its compatible accessories. Yes, the 55LM6400 is Skype ready. A Skype subscription is required, and the TV must be connected with the AN-VC400 Video Camera. Check the LG TV MALL app on your television to obtain this video camera. It may also be available through your local electronics store.
We appreciate your interest in this television. The LM7600 television series was released in 2012. According to our information, the AN-VC400 is designed for compatibility with the 2012 model Smart TVs.
Our offices, in the United States, do not have any product information for India. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/in/support/contac....
Is this camera compatible with the 55G2, 55LM8600, and 55LM9600?
The specs for this camera say that its compatible with "All 2012 LG Smart TV". However, when comparing the TV models listed above with 55LM7600 on your website, only the 55LM7600 says that it is "Skype Ready". Does this mean that the 55G2, 55LM8600, and 55LM9600 are not 2012 model and will not work with this camera?
As a suggestion it would be helpful to list what model year each TV if from. Otherwise how am I suppose to know if this camera will allow me to enable skype on the the TVs I am interested in.
We appreciate your interest in this television and its accessories. A Skype subscription is required, and the TV must be connected with the AN-VC400 Video Camera. Check the LG TV MALL app on your television to obtain this video camera. It may also be available through your local electronics store.
Our offices, in the United States, do not have product information for Bosnia and Herzegovina. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/hr/podrska/kontak....
We appreciate your interest in this television and its accessories. Regrettably, it appears that this particular television, the 42LM3400, will not be compatible with Skype or any of the Skype cameras. The TV must have Smart TV capabilities in order for the Skype function to be available. The 42LM3400 does not have a Networking jack available, and as such, cannot connect to a network to access such applications.