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Customer questions and answers for
LG Electronics 47LS4500

47" CLASS FULL HD 1080p LED LCD TV (46.9" DIAGONAL)
Customer questions and answers:
89 Questions
 | 
86 Answers
Overall rating:
4.566 out of 5
4.6
out of
5

Customer questions and answers for LG Electronics 47LS4500

Question

Firmware upgrade

How do I checkwhat version my firmware is? And how do I upgrade it? Itried downloading the fileto USB and inserting it into my TV but nothing happened
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 2 months ago
User Name:
Jowen
on 47LS4500
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Press the HOME button on the remote control. Select the SETTINGS tab. Next, select the SUPPORT tab or icon. Finally, select the PRODUCT/SERVICE INFO option. This option should provide you with the SOFTWARE VERSION and other such information. If you continue to have questions, please contact our Customer Interactive Center at 800-243-0000.
answered 1 year, 1 month ago
User Name:
NeilE
-2points
0out of 2found this answer helpful.
Question

does 47LS 4500 have PIP? how to turn off?

the PIP is causing our DISH tv service to occupy 2 of the 3 receivers.
Category: I own this product
asked 1 year, 2 months ago
User Name:
cerj
Leland, NC, USA
on 47LS4500
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
I apologize, but no; this television was not designed with a Picture in Picture feature available.
answered 1 year, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Can the TV remote control LG sound bar?

Can the 47LS4500 remote control control the NB3520 sound bar? The sound bar didn't come with a remote because I bought the unit as a store return.
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 2 months ago
User Name:
dressedMean
Southern, IL, USA
on 47LS4500
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
I apologize, but no; these two devices do not connect in such a manner in which the television remote might control it. The SimpLink feature, that might allow such control, only operates through the HDMI port. The Sound Bar will only connect via OPTICAL Digital Audio connection.
answered 1 year, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

does this tv have a sleep timer? is this tv firmware upgradeable

Category: I do not own this product
asked 1 year, 4 months ago
User Name:
riley
on 47LS4500
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Yes, the LS4500 television series does have a SLEEP TIMER. This can be set through the TIME MENU.
answered 1 year, 4 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

You say that TruMotion is always on...

But it looks just like my 60hz tv? If I'm paying for 120hz, it should look like a 120hz tv. There is a clear difference between the two when viewed on other LG sets and other TV manufacturers. You can tell when a set is 60hz, 120hz, 240hz....not on this set. Is this TV really 120hz and, like all the other comments/complaints, why is there no adjustment?

The TV picture looks great for a 60hz panel.
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 4 months ago
User Name:
forcedtouseanickname
on 47LS4500
+8points
8out of 8found this question helpful.
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1 answer
Answers
answer 1
I agree, from my experience this set is laggy and blurry and feels exactly like my 60hz LCD from 5 years ago. That was the reason to upgrade was for the crisp clear picture for gaming and sports, unfortunately there is no option or settings for TruMotion even though they say "it is always on" when clearly (or unclearly) it looks like it is not compared to other TruMotion TVs.
Gender: male
answered 1 year, 4 months ago
User Name:
Blurryed120
California, USA
+5points
5out of 5found this answer helpful.
Question

47ls4500 lg tv goes black

when you turn the tv on it works then the screen goes black and the show you can hear still then the screen comes back to watch and it is consistent doing this and suggestions ?janell
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 4 months ago
User Name:
janell
Longmont, CO, USA
on 47LS4500
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television. If the screen is going black, then it will likely require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 1 year, 4 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

what is difference between 47LS4600 and 47LS4500

Category: I do not own this product
Interested in: Where to buy
asked 1 year, 4 months ago
User Name:
Ginnyhot
on 47LS4500
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
We suggest taking a look at all of the specific differences between both models in order to decide which one meets your specific needs. Just go to LG.com, check off which models you want to compare and click 'Compare'.
answered 1 year, 3 months ago
User Name:
LGJoel
-1point
0out of 1found this answer helpful.
Question

Firmware update for TruMotion

Since this TV does not allow changing TruMotion settings, will there be a firmware update coming soon to enable iit? If not can I use the firmware from a different model TV to enable it (such as 47LM6700 )? Thanks.
Category: I own this product
Interested in: How To use
asked 1 year, 4 months ago
User Name:
TvUser4500
on 47LS4500
+3points
3out of 3found this question helpful.
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1 answer
Answers
answer 1
I apologize, but no; at this time, we have no indication that firmware updates will add access to this feature. Installing software that is not intended for this particular model can potentially harm the unit or disrupt the operations of the product. The correction of such improper software installations will not be covered by the manufacturer’s warranty.
answered 1 year, 4 months ago
User Name:
NeilE
-4points
0out of 4found this answer helpful.
Question

How do I get my cable box remote to work with my TV?

My cable box remote works with my other TV's, but not with my new LG. I have Time Warner cable digital service.
Category: I own this product
Interested in: How To use
asked 1 year, 4 months ago
User Name:
DanW
on 47LS4500
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
All codes to be used will be located in the setup instructions for the Universal Remote Control. If you have experienced trouble in locating codes for LG, you may also try using Zenith or Goldstar codes, as some of these coincide with LG frequencies.
answered 1 year, 3 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

does the 4500 lg have the compatibility to hook up to receiver to control all other devices? the hdmi control function?

lg ls 4500 to denon 1912 receiver
Category: I own this product
asked 1 year, 3 months ago
User Name:
dk12345
Alabama, USA
on 47LS4500
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
I'm running this same Tv and have it set up through hdmi. I"ve connected my components to a Sony STR DH 800 receiver and ran an hdmi out to the Tv. With this set up I can turn off everything but the Tv with my cable remote but each has to be turned on individually.
Gender: male
answered 1 year, 3 months ago
User Name:
Scitch
Pittsfield, MA, USA
0points
0out of 0found this answer helpful.
Question

can i connect these tv to a 220volt outlet

Category: I own this product
asked 1 year, 3 months ago
User Name:
enny
Atlanta, GA, USA
on 47LS4500
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
I apologize, but no; this television has not been designed for compatibility with a 220V electrical current. This high of an electrical signal will likely cause damage to the TV.
answered 1 year, 3 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Will this tv play AVI files on an external hard drive from the usb port?

Category: I own this product
Interested in: How To use
asked 1 year, 3 months ago
User Name:
arubanan
on 47LS4500
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
no it will not.
answered 1 year, 3 months ago
User Name:
Didadaa
Big Apple
0points
0out of 0found this answer helpful.
Question

How do i hook my cable box, blu-ray player and wii-u to this tv without having to switch HDMI cables every time?

Category: I own this product
Interested in: Troubleshooting
asked 1 year, 3 months ago
User Name:
bjhays22
on 47LS4500
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
i read somewhere that it is doable on what you looking for. I'm sorry i don't remember what the product name .. but I can tell you it's doable. Google and you will find the answer I assure you. good luck!
answered 1 year, 3 months ago
User Name:
Didadaa
Big Apple
0points
0out of 0found this answer helpful.
Question

Can model 47LS4500 play movies through USB?

Category: I own this product
Interested in: How To use
asked 1 year, 3 months ago
User Name:
Nassin2o9
on 47LS4500
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
no this tv does not have the function which you can load movie files from usb port for watching. the usb port is more for firmware updates.
answered 1 year, 3 months ago
User Name:
Didadaa
Big Apple
-1point
0out of 1found this answer helpful.
Question

47LS4500 can't get surround to pass through from HDMI

When I connect an HDMI source (BluRay, DVD, etc.) to the TV the optical output is only sending stereo signals instead of passing the surround signal through. My experience with other TV's has been they pass the surround signal through to the optical output. Note that surround sound from cable TV works fine through the optical output.
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 3 months ago
User Name:
smf723
on 47LS4500
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television. Check the SOUND MENU settings. On the SOUND MENU, scroll down to locate the SOUND SETTINGS. This should provide another window which should contain an option for DIGITAL SOUND OUT. The PCM setting will provide STEREO sound through the OPTICAL port. Use the AC3 setting for Surround Sound. If you have additional questions about this, please contact our Customer Interactive Center at 800-243-0000.
answered 1 year, 3 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Does the LS4500 LED TV have wireless connection?

Category: I own this product
Interested in: Troubleshooting
asked 1 year, 3 months ago
User Name:
tb2idano
on 47LS4500
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
no it does not
answered 1 year, 3 months ago
User Name:
Didadaa
Big Apple
0points
0out of 0found this answer helpful.
Question

Can I Export both Audio/Video through the mini-dvi port to this tv?

I have a White MacBook 4,1 (Non-Pro). It has a Mini-DVI port. Currently I am using a VGA adaptor with 3.5mm audio cable to run Video/Audio to my TV.
Category: I do not own this product
Interested in: Specifications
asked 1 year, 1 month ago
User Name:
Nuggets
New York, NY, USA
on 47LS4500
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
I apologize, but no; a DVI port, even a Mini-DVI, is a Digital Video Interface. It does not transmit an Audio signal at all.
answered 1 year, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

There is no sound when I turn on the TV. I have to switch to the other HDMI input and then back to the original input to get sound. How do I fix?

I have checked to make sure the HDMI input cable is attached to both the set and the cable box. Also checked to make sure mute was off, the volume was loud enough to hear and the speakers were set to on.
Category: I own this product
Interested in: Troubleshooting
asked 1 year ago
User Name:
Ownernew
Florida, USA
on 47LS4500
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television. This TV should not be providing difficulty, requiring the changing of the input settings. The unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 1 year ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How can I program a Dish decoder device with my remote control?

Category: I own this product
Interested in: How To use
asked 1 year, 3 months ago
User Name:
Caspertan
Mexico
on 47LS4500
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
We appreciate your interest in this television. The remote control provided with this TV is not designed as a Universal Remote Control. This remote will not be capable of controlling your Dish Network Satellite Receiver.
answered 1 year, 2 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Get Colors just right

I cannot seem to get colors perfect, is there a general setting I should use? Should I turn the energy saver off?
Category: I own this product
asked 1 year, 2 months ago
User Name:
Rich13
Warren, NJ, USA
on 47LS4500
+1point
1out of 1found this question helpful.
Answer this question
1 answer
Answers
answer 1
Turn energy saver off, and use the Cinema setting. This will give the most accurate preset option.
answered 1 year, 2 months ago
User Name:
titanium
-3points
0out of 3found this answer helpful.
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