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Customer questions and answers for
47LS4500

47" CLASS FULL HD 1080p LED LCD TV (46.9" DIAGONAL)
Customer questions and answers:
92 Questions
 | 
88 Answers
Overall rating:
4.699 out of 5
4.7
out of
5
(153 Reviews)150

Customer questions and answers for LG Electronics 47LS4500

Question

HOW DO YOU TURN THE 120HZ TRUMOTION ON/OFF. WHAT IS THE EYE MOTION CARE FEATURE?

THIS IS ON A MODEL 47LS4500.
Category: I own this product
Interested in: How To use
asked 2 years, 1 month ago
User Name:
OTAKUSAN
Pensacola, FL, USA
on 47LS4500
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
If the TruMotion feature is not available in the PICTURE menu, then it will not be possible to deactivate it. This feature will be active by default. Unfortunately, we can find no information regarding the EYE MOTION CARE feature. We would be happy to further research this, if we might be provided with the location of where this option was found.
answered 2 years, 1 month ago
User Name:
NeilE
-5points
0out of 5found this answer helpful.
Question

how to download a manual ?

Category: I own this product
asked 1 year, 11 months ago
User Name:
livi
Lees Summit, mo
on 47LS4500
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
It comes with a DVD that you can use to get your instructions online.
answered 1 year, 3 months ago
User Name:
skinnyginny
Houston
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in the operations of this television. A copy of the owner’s manual can be downloaded from our website at http://www.lg.com/us/support-produc....
answered 1 year, 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How can i turn the tv on without a remote control?

Category: I own this product
Interested in: Troubleshooting
asked 1 year, 10 months ago
User Name:
montclairgeo
Montclair, CA, USA
on 47LS4500
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The tv has touch sensitive symbols on the bottom right front of the picture frame.
Gender: male
answered 1 year, 10 months ago
User Name:
tlsmith1138
Indianapolis, IN
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in this television. This model is designed with TOUCH BUTTONS located on the lower right hand corner of the TV frame. From left to right, you should find \/ /\ -- + OK SETTINGS INPUT and POWER. All of the buttons are touch sensitive and can be operated through simple touch with your finger.
answered 1 year, 10 months ago
User Name:
NeilE
+2points
2out of 2found this answer helpful.
Question

Highly disappointed regarding trumotion..

I, like so many other people here, am very disappointed in LG for misleading us about the specifications of the TruMotion technology. Why would the setting be factory-enabled to "Low" and not allow the consumer to change the setting? That was a mistake, and I believe with the numerous comments here regarding this feature someone from LG should be able to assist all of us who purchased this TV under the guise of having a 120HZ television. I would like a response from an LG staff member who can tell us what the possible solutions are to this problem. (Firmware update??)
It seems like we may have just purchased a fairly expensive 60Hz television rather than a reasonably priced 120Hz television.. Which is highly disconcerting. Please fix this LG.
Category: I own this product
Interested in: Troubleshooting
 
Products related to my question
47LS4500
4.7 out of 5(151)
 
 
 
 
 
asked 2 years ago
User Name:
Magicfan1423
Miami, FL, USA
on 47LS4500
+6points
6out of 6found this question helpful.
2 answers
Answers
answer 1
Like you and many others who purchased this television, I am very disappointed by the 120hz claim. As the old adage succinctly says: "People lie." I suppose it also applies to multinational conglomerate corporation. However, instead of admitting it, they elect to double down with more lies--insisting that the tv is "factory enable to low" and cannot be changed. My conclusion is that the 120hz is set so low, it's gone down to 60hz.
answered 1 year, 11 months ago
User Name:
mmason1978
+1point
1out of 1found this answer helpful.
answer 2
We regret your displeasure in the design of this television. The TruMotion feature has nothing at all to do with the refresh rate of the display panel. Whether the unit has TruMotion set to High, Low, Medium or Off, the panel will still provide a 120 Hz refresh rate. The TruMotion feature is simply in place to allow processing to the signal to smooth frame transitions. We have no indication that any updates will be developed to add adjustment options to this feature.
answered 2 years ago
User Name:
NeilE
-10points
0out of 10found this answer helpful.
Question

is the 47LS4500 1080p/24 or 1080p/60

Category: I own this product
asked 2 years ago
User Name:
SKIs
on 47LS4500
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
1080p/60
Gender: female
answered 1 year, 9 months ago
User Name:
GoldenGal
Columbus, OH, USA
0points
0out of 0found this answer helpful.
answer 2
Neither one ...it is 1080p/120hz
Gender: female
answered 1 year, 11 months ago
User Name:
grampat538
Wakarusa, KS, USA
0points
0out of 0found this answer helpful.
Question

Does the RF tuner support NTSC, ATSC, and QAM?

Category: I do not own this product
Interested in: Specifications
asked 1 year, 11 months ago
User Name:
Chip
on 47LS4500
-1point
0out of 1found this question helpful.
2 answers
Answers
answer 1
According to the owner's manual this TV supports NTSC-M, ATSC, 64 & 256 QAM (owners manual MFL67468111 1208-REV08 ... see the specs at the end of the manual).
answered 1 year, 10 months ago
User Name:
Chip
+1point
1out of 1found this answer helpful.
answer 2
no
Gender: male
answered 1 year, 11 months ago
User Name:
Tester1
West Lafayette, IN, USA
0points
0out of 0found this answer helpful.
Question

does this model have WI FI

Category: I own this product
asked 2 years, 1 month ago
User Name:
dmrpil
Fort Wayne, IN, USA
on 47LS4500
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
This Tv is not Wi Fi ready ! I decided to not buy a smart Tv but to save the money and pair it up with a Wi Fi Blue ray player for streaming video. There are other streaming devices on the market you can use with this TV as well.
Gender: male
answered 2 years, 1 month ago
User Name:
Scitch
Pittsfield, MA, USA
+4points
4out of 4found this answer helpful.
answer 2
no
Gender: male
answered 2 years, 1 month ago
User Name:
paul66
Cathedral City, CA, USA
0points
0out of 0found this answer helpful.
Question

Does it have PAL system or Just the NTSC?

Category: I do not own this product
Interested in: Specifications
asked 2 years, 2 months ago
User Name:
shaan
on 47LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This TV is not compatible with PAL.
answered 2 years, 1 month ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

Trumotion not in options

I dont have the trumotion option in my menu. I have looked everywhere especially in the picture menu and its not there. The tv was manufactured in sept. 2012. Should there be an option and if so how can i get it put on there. An update maybe?
Category: I own this product
asked 2 years, 2 months ago
User Name:
Slick2
on 47LS4500
+4points
4out of 4found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television and its features. Many product models will have the TruMotion feature automatically active, with no menu options for further adjustment. The LS4500 series is likely one of these models that does not have the option to modify the settings. This is normal operation.
answered 2 years, 1 month ago
User Name:
NeilE
-2points
0out of 2found this answer helpful.
Question

What is the VESA Hole Pattern for this TV?

Model LG 47LS4500
Category: I own this product
Interested in: How To use
asked 2 years, 1 month ago
User Name:
Dbisco1
on 47LS4500
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this LG television. According to page 31 of the owner’s manual, the 47LS4500 television has a 400mm x 400mm VESA-compliant bolt spacing for a mounting bracket.
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Tru Motion

I dont seam to find where the tru motion feature is located. I have updated the tv and its running the current software. How do I get it to run on the 120HZ instead of 60? I have a 47LS4500=UD
Category: I own this product
Interested in: How To use
asked 2 years, 1 month ago
User Name:
MrCisneros
on 47LS4500
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television. According to our records, the TruMotion feature is ACTIVE by default on this television and cannot be adjusted.
answered 2 years, 1 month ago
User Name:
NeilE
-3points
0out of 3found this answer helpful.
Question

does this tv have a sleep timer? is this tv firmware upgradeable

Category: I do not own this product
asked 2 years, 1 month ago
User Name:
riley
on 47LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, the LS4500 television series does have a SLEEP TIMER. This can be set through the TIME MENU.
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

You say that TruMotion is always on...

But it looks just like my 60hz tv? If I'm paying for 120hz, it should look like a 120hz tv. There is a clear difference between the two when viewed on other LG sets and other TV manufacturers. You can tell when a set is 60hz, 120hz, 240hz....not on this set. Is this TV really 120hz and, like all the other comments/complaints, why is there no adjustment?

The TV picture looks great for a 60hz panel.
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 1 month ago
User Name:
forcedtouseanickname
on 47LS4500
+9points
9out of 9found this question helpful.
1 answer
Answers
answer 1
I agree, from my experience this set is laggy and blurry and feels exactly like my 60hz LCD from 5 years ago. That was the reason to upgrade was for the crisp clear picture for gaming and sports, unfortunately there is no option or settings for TruMotion even though they say "it is always on" when clearly (or unclearly) it looks like it is not compared to other TruMotion TVs.
Gender: male
answered 2 years, 1 month ago
User Name:
Blurryed120
California, USA
+6points
6out of 6found this answer helpful.
Question

47ls4500 lg tv goes black

when you turn the tv on it works then the screen goes black and the show you can hear still then the screen comes back to watch and it is consistent doing this and suggestions ?janell
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 1 month ago
User Name:
janell
Longmont, CO, USA
on 47LS4500
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television. If the screen is going black, then it will likely require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

what is difference between 47LS4600 and 47LS4500

Category: I do not own this product
Interested in: Where to buy
asked 2 years, 1 month ago
User Name:
Ginnyhot
on 47LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We suggest taking a look at all of the specific differences between both models in order to decide which one meets your specific needs. Just go to LG.com, check off which models you want to compare and click 'Compare'.
answered 2 years, 1 month ago
User Name:
LGJoel
-1point
0out of 1found this answer helpful.
Question

Firmware update for TruMotion

Since this TV does not allow changing TruMotion settings, will there be a firmware update coming soon to enable iit? If not can I use the firmware from a different model TV to enable it (such as 47LM6700 )? Thanks.
Category: I own this product
Interested in: How To use
asked 2 years, 1 month ago
User Name:
TvUser4500
on 47LS4500
+3points
3out of 3found this question helpful.
1 answer
Answers
answer 1
I apologize, but no; at this time, we have no indication that firmware updates will add access to this feature. Installing software that is not intended for this particular model can potentially harm the unit or disrupt the operations of the product. The correction of such improper software installations will not be covered by the manufacturer’s warranty.
answered 2 years, 1 month ago
User Name:
NeilE
-4points
0out of 4found this answer helpful.
Question

How do I get my cable box remote to work with my TV?

My cable box remote works with my other TV's, but not with my new LG. I have Time Warner cable digital service.
Category: I own this product
Interested in: How To use
asked 2 years, 1 month ago
User Name:
DanW
on 47LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
All codes to be used will be located in the setup instructions for the Universal Remote Control. If you have experienced trouble in locating codes for LG, you may also try using Zenith or Goldstar codes, as some of these coincide with LG frequencies.
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

does the 4500 lg have the compatibility to hook up to receiver to control all other devices? the hdmi control function?

lg ls 4500 to denon 1912 receiver
Category: I own this product
asked 2 years, 1 month ago
User Name:
dk12345
Alabama, USA
on 47LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm running this same Tv and have it set up through hdmi. I"ve connected my components to a Sony STR DH 800 receiver and ran an hdmi out to the Tv. With this set up I can turn off everything but the Tv with my cable remote but each has to be turned on individually.
Gender: male
answered 2 years, 1 month ago
User Name:
Scitch
Pittsfield, MA, USA
0points
0out of 0found this answer helpful.
Question

can i connect these tv to a 220volt outlet

Category: I own this product
asked 2 years, 1 month ago
User Name:
enny
Atlanta, GA, USA
on 47LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but no; this television has not been designed for compatibility with a 220V electrical current. This high of an electrical signal will likely cause damage to the TV.
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Will this tv play AVI files on an external hard drive from the usb port?

Category: I own this product
Interested in: How To use
asked 2 years, 1 month ago
User Name:
arubanan
on 47LS4500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
no it will not.
answered 2 years ago
User Name:
Didadaa
Big Apple
0points
0out of 0found this answer helpful.
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