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Most Recent Questions
Recent Question:
What does FF code mean on control panel?
Recent Question:
does the back of the frezzor come apart I have a duct connector that was not reinstalled after it was serviced and now it leaks into the frezzor
Recent Question:
Dimentions
Recent Question:
What does the freezer look like on this model?
Recent Question:
does the ice machine have a filtering system also
Questions with Most Recent Answers
Question:
Is there a water dispenser?
Question:
Where can I purchase the freezer ice bin for this model?
Question:
Why does water line at rear need to be disconnected to remove left door?
Question:
is this refrigerator quiet?
Question:
FRIDGE MODEL LTC20380SW

Customer questions and answers for
LG Electronics LTC24380SB

Large Capacity Top Freezer Refrigerator with Ice Maker (Fits a 33" Opening)
Customer questions and answers:
14 Questions
 | 
18 Answers
Overall rating:
4.75 out of 5
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Customer questions and answers for LG Electronics LTC24380SB

Question

Dimensions of the freezer

What are the interior dimensions of the freezer. Front to back, top to bottom and side to side? Also, what is the dimensions of the ice maker?
Category: I do not own this product
asked 1 year, 2 months ago
User Name:
DennisK50
Blue Springs, MO, USA
on LTC24380SB
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answer 1
22D X 18H X 28W freezer interior
14D X9W X 8H space taken by ice maker tray
Gender: female
answered 9 months ago
User Name:
rosie1545
Central City, NE 68826, USA
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Question

Are the doors reversible?

I have seen all kinds of rave reviews about this unit... 1 would like to buy if the doors can be reversed.. 2 who has one in stock to be able to view first hand? I am just outside Kansas City, Missouri.
Category: I do not own this product
asked 1 year, 2 months ago
User Name:
DennisK50
Blue Springs, MO, USA
on LTC24380SB
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3 answers
Answers
answer 1
Yes, the doors are fully reversible and can open either to the right or the left. You should inform your supplier of your preference so the delivery crew can properly set-up the unit on delivery. The doors can be switched at any time and should take no more than the fifteen minutes to perform this task. This should be done before leveling the unit so that the doors normally will swing shut on their own.
Gender: male
answered 5 months, 3 weeks ago
User Name:
oldqcguy
Columbus, OH, USA
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answer 2
yes, doors are reversible...the refrigerator and freezer handles run the full length of the doors. I am especially fond of refrigerators without protruding handles. This is my second one without protruding handles...sold last one with house.
Gender: female
answered 9 months ago
User Name:
rosie1545
Central City, NE 68826, USA
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answer 3
Yes, you can reverse the doors, the manual explains step by step how it's done.
Unfortunately we do not have stock information of our retail partners. Please use the "Where to Buy" button on the product-site. It helps searching retailers in your area.
answered 1 year, 2 months ago
User Name:
Nadine
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Question

How can I order a replacement shelf -refrigerator model# LTC24380

Category: I own this product
Interested in: Warranty issue
asked 1 year, 4 months ago
User Name:
russT
St. Louis, MO, USA
on LTC24380SB
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2 answers
Answers
answer 1
suggest you go online to www.lg.com or call Customer Assistance at 888-542-2623 (24 hours a day and 365 days a year)
Gender: female
answered 9 months ago
User Name:
rosie1545
Central City, NE 68826, USA
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answer 2
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte.... According to our records, there appear to be 3 different shelf part numbers. The number needed depends on which of these 3 shelves is needed.
answered 1 year, 3 months ago
User Name:
NeilE
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Question

Does the ice maker come with water filter?

Category: I do not own this product
Interested in: Specifications
asked 1 year, 3 months ago
User Name:
monsterkittie
San Antonio, TX, USA
on LTC24380SB
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2 answers
Answers
answer 1
No the ice maker does not have a filter, but simple to add one in the water line behind the refrigerator.
Gender: female
answered 9 months ago
User Name:
rosie1545
Central City, NE 68826, USA
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answer 2
As it turns out, water filters are featured in models with in-door dispensers, this one doesn't come with a built in filter.
answered 1 year, 3 months ago
User Name:
Nadine
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Question

what is the best cleaner to use on the front of this fridge daily to keep shiny and minimize finger prints? Can you use Windex on this?

Category: I own this product
Interested in: How To use
asked 1 year, 1 month ago
User Name:
jean77k
Toledo, OH
on LTC24380SB
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2 answers
Answers
answer 1
Windex works, but mostly I use a wet cloth and dry with a terrycloth dishtowel...takes away prints and smudges.
Gender: female
answered 9 months ago
User Name:
rosie1545
Central City, NE 68826, USA
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answer 2
We appreciate your interest in this refrigerator and its proper maintenance. According to the owner’s manual, wax the outside of the refrigerator to create better protection. Make sure to use a product specifically designed to be used for electro-domestic products. Car wax is also acceptable. Use a clean, soft rag, and perform this task twice a year for best results. Otherwise, use hot water and a mild detergent. Do not use concentrated or abrasive products. Avoid the use of chemical products containing phosphates or bleach.
answered 1 year, 1 month ago
User Name:
NeilE
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Question

How do you connect the ice maker

Category: I own this product
 
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asked 6 months ago
User Name:
Bouvier
Gordonsville, VA
on LTC24380SB
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2 answers
Answers
answer 1
The water service should be an direct feed from the cold water line of your house. The feed valve installation may require the services of a competent plumber to install. Once the cold water line is tapped lead a PVC tube to the lower back of the refrigerator. There you will find a fitting connection for the water tubing line. A compression fitting will connect directly to the fitting; after removing the protective black plastic cap. Connect the water source and turn on the valve feeding the line while observing for any leaks. Consult the owner's manual for how to turn on the ice maker and allow from twelve to twenty-four hours for the ice maker to begin to fully function. Do not use the first full tray of ice. Dispose of the ice and clean the tray with mild soapy water and dry thoroughly before replacing in the freezer.
Gender: male
answered 5 months, 3 weeks ago
User Name:
oldqcguy
Columbus, OH, USA
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answer 2
Bouvier, thanks for your interest in the LTC24380SB, the large capacity top freezer refrigerator. The ice maker is factory installed and is only included with some models so you will need to check the products' specifications. It takes between 12 to 24 hours before the ice maker produces ice from when it is first turned on. IFV
Gender: male
answered 6 months ago
User Name:
LGJoel
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Question

What is the minimum clearance on the sides for airflow?

In the spec's it says 1/8" but the manual seems to suggest 2" - which is a pretty big difference. Will I be okay with 7/8" on each side? The total opening is 34.5".
Category: I do not own this product
Interested in: Specifications
 
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asked 1 year, 8 months ago
User Name:
Anonymous
on LTC24380SB
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Answers
answer 1
As it turns out the recommended Installation Clearances is:
Sides 1/8", Top 1", Back 2"

Thank you! We appreciate your feedback, please give us a “thumbs up” if this answer is helpful to you; and please let us know if we can assist you with anything else.

Have a lovely week!
answered 1 year, 8 months ago
User Name:
Nadine
+1point
1out of 1found this answer helpful.
Question

Can we get this refrigerator without an ICE MAKER?

Category: I do not own this product
asked 1 year, 6 months ago
User Name:
todd1
Glenolden, PA, USA
on LTC24380SB
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1 answer
Answers
answer 1
As it turns out, all models only come as specified.
Some ice makes may be able to be removed by a certified technician, please visit the LG LiveChat Team at www.lg.com/us/support/message-customer-support for assistance.
answered 1 year, 6 months ago
User Name:
Nadine
-1point
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Question

does this product qualify for a tax credit

could you provide a link to the form needed for the tax credit for my qualified energy star product?
Category: I own this product
asked 1 year, 1 month ago
User Name:
drumsbaby
Massachusetts, USA
on LTC24380SB
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1 answer
Answers
answer 1
We appreciate your interest in this LG product and its benefits. We have no information about tax credits, or if they are federal, state or from your local electrical company. Regrettably, it will not be possible to provide any such links or forms.
answered 1 year, 1 month ago
User Name:
NeilE
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Question

Dimensions LTC24380ST top freezer

They list the height as 68.5 inches. What is the box height at its lowest and adjustable dimension, I assume the legs have a slight adjustablity? What is the dimension to the top of the door hinge?
Category: I own this product
asked 9 months ago
User Name:
stanman
Naperville, IL, USA
on LTC24380SB
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1 answer
Answers
answer 1
Refrigerator boxes do not have adjustable dimensions. The height of the cabinet is 68 1/2" high. The information refers to the low point on the cabinet. The only difference would be with the hinge on the front door. The hinge should add another inch to the height.
answered 9 months ago
User Name:
NeilE
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Question

Is it all stainless or just the front

Category: I do not own this product
asked 8 months ago
User Name:
pjwall
Mequon, WI
on LTC24380SB
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Answers
answer 1
This model's color is Smooth Black.
The Stainless Steel version of this model is LTC24380ST.
Its sides are matching coated metal.
answered 8 months ago
User Name:
Nadine
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Question

How long does it take for the ice bin to fill up completely?

We set the freezer at a low setting, but it seems like it takes a few days for the ice bin to completely fill up. Is that normal?
Category: I own this product
Interested in: Troubleshooting
asked 3 months, 2 weeks ago
User Name:
HaleyFisher
Kearney, NE, USA
on LTC24380SB
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1 answer
Answers
answer 1
We appreciate your interest in this refrigerator. The ice maker produces 8 cubes per cycle, for between 60 and 95 cubes in a 24 hour period, depending upon the temperature of the freezer, the times in which the door opens, and other operating conditions.
answered 3 months, 2 weeks ago
User Name:
NeilE
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Question

What year did the model LTC24380SB come out?

Category: I do not own this product
 
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asked 1 year, 11 months ago
User Name:
kellymengmjiojbvgidof
on LTC24380SB
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Question

what is the estimated electrical usage of this refrigerator, in kWh/year

Category: I do not own this product
Interested in: Specifications
asked 1 year, 5 months ago
User Name:
smarbawa
on LTC24380SB
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