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Customer questions and answers for
LG Electronics LTC24380SB

Large Capacity Top Freezer Refrigerator with Ice Maker (Fits a 33" Opening)
Customer questions and answers:
13 Questions
 | 
15 Answers
Overall rating:
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Customer questions and answers for LG Electronics LTC24380SB

Question

Dimensions of the freezer

What are the interior dimensions of the freezer. Front to back, top to bottom and side to side? Also, what is the dimensions of the ice maker?
Category: I do not own this product
asked 8 months ago
User Name:
DennisK50
Blue Springs, MO, USA
on LTC24380SB
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answer 1
22D X 18H X 28W freezer interior
14D X9W X 8H space taken by ice maker tray
Gender: female
answered 3 months, 2 weeks ago
User Name:
rosie1545
Central City, NE 68826, USA
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Question

How can I order a replacement shelf -refrigerator model# LTC24380

Category: I own this product
Interested in: Warranty issue
asked 10 months ago
User Name:
russT
St. Louis, MO, USA
on LTC24380SB
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2 answers
Answers
answer 1
suggest you go online to www.lg.com or call Customer Assistance at 888-542-2623 (24 hours a day and 365 days a year)
Gender: female
answered 3 months, 2 weeks ago
User Name:
rosie1545
Central City, NE 68826, USA
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answer 2
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte.... According to our records, there appear to be 3 different shelf part numbers. The number needed depends on which of these 3 shelves is needed.
answered 9 months ago
User Name:
NeilE
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Question

Does the ice maker come with water filter?

Category: I do not own this product
Interested in: Specifications
asked 9 months ago
User Name:
monsterkittie
San Antonio, TX, USA
on LTC24380SB
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Answers
answer 1
No the ice maker does not have a filter, but simple to add one in the water line behind the refrigerator.
Gender: female
answered 3 months, 2 weeks ago
User Name:
rosie1545
Central City, NE 68826, USA
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answer 2
As it turns out, water filters are featured in models with in-door dispensers, this one doesn't come with a built in filter.
answered 9 months ago
User Name:
Nadine
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Question

Are the doors reversible?

I have seen all kinds of rave reviews about this unit... 1 would like to buy if the doors can be reversed.. 2 who has one in stock to be able to view first hand? I am just outside Kansas City, Missouri.
Category: I do not own this product
asked 8 months ago
User Name:
DennisK50
Blue Springs, MO, USA
on LTC24380SB
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answer 1
yes, doors are reversible...the refrigerator and freezer handles run the full length of the doors. I am especially fond of refrigerators without protruding handles. This is my second one without protruding handles...sold last one with house.
Gender: female
answered 3 months, 2 weeks ago
User Name:
rosie1545
Central City, NE 68826, USA
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answer 2
Yes, you can reverse the doors, the manual explains step by step how it's done.
Unfortunately we do not have stock information of our retail partners. Please use the "Where to Buy" button on the product-site. It helps searching retailers in your area.
answered 8 months ago
User Name:
Nadine
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Question

what is the best cleaner to use on the front of this fridge daily to keep shiny and minimize finger prints? Can you use Windex on this?

Category: I own this product
Interested in: How To use
asked 7 months ago
User Name:
jean77k
Toledo, OH
on LTC24380SB
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2 answers
Answers
answer 1
Windex works, but mostly I use a wet cloth and dry with a terrycloth dishtowel...takes away prints and smudges.
Gender: female
answered 3 months, 2 weeks ago
User Name:
rosie1545
Central City, NE 68826, USA
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answer 2
We appreciate your interest in this refrigerator and its proper maintenance. According to the owner’s manual, wax the outside of the refrigerator to create better protection. Make sure to use a product specifically designed to be used for electro-domestic products. Car wax is also acceptable. Use a clean, soft rag, and perform this task twice a year for best results. Otherwise, use hot water and a mild detergent. Do not use concentrated or abrasive products. Avoid the use of chemical products containing phosphates or bleach.
answered 7 months ago
User Name:
NeilE
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Question

What is the minimum clearance on the sides for airflow?

In the spec's it says 1/8" but the manual seems to suggest 2" - which is a pretty big difference. Will I be okay with 7/8" on each side? The total opening is 34.5".
Category: I do not own this product
Interested in: Specifications
 
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asked 1 year, 2 months ago
User Name:
Anonymous
on LTC24380SB
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answer 1
As it turns out the recommended Installation Clearances is:
Sides 1/8", Top 1", Back 2"

Thank you! We appreciate your feedback, please give us a “thumbs up” if this answer is helpful to you; and please let us know if we can assist you with anything else.

Have a lovely week!
answered 1 year, 2 months ago
User Name:
Nadine
+1point
1out of 1found this answer helpful.
Question

does this product qualify for a tax credit

could you provide a link to the form needed for the tax credit for my qualified energy star product?
Category: I own this product
asked 7 months ago
User Name:
drumsbaby
Massachusetts, USA
on LTC24380SB
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answer 1
We appreciate your interest in this LG product and its benefits. We have no information about tax credits, or if they are federal, state or from your local electrical company. Regrettably, it will not be possible to provide any such links or forms.
answered 7 months ago
User Name:
NeilE
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Question

Dimensions LTC24380ST top freezer

They list the height as 68.5 inches. What is the box height at its lowest and adjustable dimension, I assume the legs have a slight adjustablity? What is the dimension to the top of the door hinge?
Category: I own this product
asked 3 months, 1 week ago
User Name:
stanman
Naperville, IL, USA
on LTC24380SB
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answer 1
Refrigerator boxes do not have adjustable dimensions. The height of the cabinet is 68 1/2" high. The information refers to the low point on the cabinet. The only difference would be with the hinge on the front door. The hinge should add another inch to the height.
answered 3 months, 1 week ago
User Name:
NeilE
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Question

Is it all stainless or just the front

Category: I do not own this product
asked 2 months, 3 weeks ago
User Name:
pjwall
Mequon, WI
on LTC24380SB
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answer 1
This model's color is Smooth Black.
The Stainless Steel version of this model is LTC24380ST.
Its sides are matching coated metal.
answered 2 months, 2 weeks ago
User Name:
Nadine
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Question

How do you connect the ice maker

Category: I own this product
 
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asked 1 week ago
User Name:
Bouvier
Gordonsville, VA
on LTC24380SB
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answer 1
Bouvier, thanks for your interest in the LTC24380SB, the large capacity top freezer refrigerator. The ice maker is factory installed and is only included with some models so you will need to check the products' specifications. It takes between 12 to 24 hours before the ice maker produces ice from when it is first turned on. IFV
Gender: male
answered 6 days ago
User Name:
LGJoel
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Question

Can we get this refrigerator without an ICE MAKER?

Category: I do not own this product
asked 1 year ago
User Name:
todd1
Glenolden, PA, USA
on LTC24380SB
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answer 1
As it turns out, all models only come as specified.
Some ice makes may be able to be removed by a certified technician, please visit the LG LiveChat Team at www.lg.com/us/support/message-customer-support for assistance.
answered 1 year ago
User Name:
Nadine
-1point
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Question

What year did the model LTC24380SB come out?

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asked 1 year, 5 months ago
User Name:
kellymengmjiojbvgidof
on LTC24380SB
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Question

what is the estimated electrical usage of this refrigerator, in kWh/year

Category: I do not own this product
Interested in: Specifications
asked 11 months ago
User Name:
smarbawa
on LTC24380SB
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