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Customer questions and answers for
47LM6400

47" Class Cinema 3D 1080p 120Hz LED TV with SmartTV (46.9" diagonal)
Customer questions and answers:
56 Questions
 | 
63 Answers
Overall rating:
4.74 out of 5
4.7
out of
5
(119 Reviews)114

Customer questions and answers for LG Electronics 47LM6400

Question

how to change picture size

Category: I own this product
Interested in: How To use
asked 1 year, 3 months ago
User Name:
a4re
on 47LM6400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. How, exactly, are you hoping to change the picture size? What is the source of these pictures? What size are they originally? Please contact our Customer Interactive Center at 800-243-0000 that we might obtain additional information that might assist in this situation.
answered 1 year, 3 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What can I do about an "out of memory"error

When using the browser, especially when watching embedded video, the browser quits and displays an "out of memory" error message. Is there anything that can be done about this?
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 3 months ago
User Name:
dgrc
on 47LM6400
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Restart the tv
Gender: male
answered 2 years ago
User Name:
Jetlagger2
Hartford, CT, USA
0points
0out of 0found this answer helpful.
answer 2
The browser on this television is not designed to support video files. The use of such video files can only be used through one of the associated Apps, such as Netflix, Hulu, or YouTube.
answered 2 years, 3 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

I am not able find / connect the component table to my LG47lm6400 TV

I have a componet cable. I am tryin gto connect PS3 , but the I could not find component ports in rear of the tV
Category: I own this product
Interested in: How To use
asked 2 years, 1 month ago
User Name:
Prashanth
on 47LM6400
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
This tv comes with 2 adapters that look like headphone jacks. The red/green/blue RCA jacks is where you plug in your component cable. Match this to the green input just to the left of the antenna/cable input. The other adapter has yellow/red/white RCA jacks. This is where you plug in the white and red audio cables from your equipment with the component out.
Plug this into the jack to the left of the component cable adapter above, on the back of the set.
Gender: male
answered 1 year, 11 months ago
User Name:
DBTennessee
Tennessee, USA
+1point
1out of 1found this answer helpful.
answer 2
This television came with two adaptor cables: one with a green plug, and one with a yellow plug. There will be two corresponding plugs on the back of the TV. The green will be your component video plugs. Your red/white audio will connect to that with the yellow plug. For additional assistance, please note page 24 of your owner’s manual.
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Desk mounting cables?

When setting up the TV, the directions say to attach desk mount cables and screws to prevent TV from tipping forward. These are not in this box. It also says "some models." Is this model supposed to come with the cables and screws?
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 1 month ago
User Name:
Jeen
Indiana, USA
on 47LM6400
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
It does not have or need them.
Gender: male
answered 2 years ago
User Name:
Jetlagger2
Hartford, CT, USA
0points
0out of 0found this answer helpful.
answer 2
I apologize, but no; these cables and screws are available with the commercial model televisions. They are not available with this unit. It is recommended to secure the TV in some fashion or another, to prevent the unit from being too top-heavy and tipping forward.
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Can you connect a wireless mouse and keyboard to the TVs?

I am looking to see if it is possible to connect a wireless mouse and keyboard to the TVs to make browsing the web easier. If this is possible, what brand/model of keyboards/mice work?
Category: I do not own this product
Interested in: Feature comparison
 
Products related to my question
47LM6400
4.7 out of 5(63)
 
 
 
 
 
asked 2 years, 2 months ago
User Name:
mharden
Peoria, IL, USA
on 47LM6400
+2points
2out of 2found this question helpful.
2 answers
Answers
answer 1
yes
Gender: male
answered 2 years ago
User Name:
Jetlagger2
Hartford, CT, USA
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in this television. According to our records, our 2012 model televisions are compatible with a USB Keyboard through the web browser. Some apps will have limited support. We cannot guarantee the operation of a wireless keyboard.
answered 2 years, 2 months ago
User Name:
LGJoel
+2points
3out of 4found this answer helpful.
Question

Connect 47LM6400 to PC

I have 47LM6400 TV. I want to connect my PC to the TV by using Displayport to HDMI. In my PC, there are only displayport. So, I bought converter of Displayport to HDMI. But, it doesn't work. When I connect my pc to another monitor by the converter, it was good. How can I connect my PC to TV by using converter?
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 1 month ago
User Name:
Backsky11
on 47LM6400
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Well here is a super easy way. I would strongly recommend you to buy a wireless router. And then connect your router to the PC to make it a sharing center with pictures, documents, and movies. After that you can connect your router to the TV wireless and use LG's SmartShare to watch or view the files from your PC wirelessly through the router.
Gender: male
answered 2 years ago
User Name:
tsengu12
Indianapolis, IN, USA
-1point
0out of 1found this answer helpful.
answer 2
I apologize, but we cannot offer any assistance in the use of such a converter. It is recommended to connect the PC video cable to the RGB/VGA port on the television. With such, no converter should be necessary.
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Does the 47lm6400 model have a swivel base/stand?

Category: I do not own this product
asked 2 years, 1 month ago
User Name:
MikeG66
on 47LM6400
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I wouldn't consider it a swivel base. It allows you to turn it to make small adjustments but not to turn it 90 or 180 degrees.
answered 2 years ago
User Name:
Frank99
New York, NY, USA
0points
0out of 0found this answer helpful.
answer 2
yes-but I don't have to use it.
Gender: male
answered 2 years, 1 month ago
User Name:
HumptyD
Merritt Island FL
0points
0out of 0found this answer helpful.
Question

Background noise like a Static,movie played through DVD player seems like it is slighly fast forward..

I bought LG LM 6400 Smart TV model Yesterday.
I am facing three problems:
1) When I play a movie or even if i don't play anything, just turn on the TV , there is a background noise like a static..
2) When were trying to watch a movie using DVD player, movie seem like it slightly fast forwarded. I mean like the characters movement is slightly more than the normal as if I am doing 2X fast forward. But THIS DIDNOT HAPPEN WHEN WE SAW A PROGRAM ON NETFLIX..
3) I am trying to link my PC to my TV using smart share. I can see the TV in my PC but the TV doesnot show any files from PC... It shows " No files available"
I don't understand.. Are we missing some thing here, probably some settings.. Please help. Thank you
Category: I own this product
Interested in: Troubleshooting
asked 2 years ago
User Name:
Deerag
Shrewsbury, MA, USA
on 47LM6400
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
1. That seems to be a really weird thing. I would recommend it to reset to factory setting your TV. If that doesn't help then I would return the TV.
2. Well some movies do really seem to be fast forwarded because they are formatted to fit in the TV screen. With higher ghz TVs the difference is quite big. I was kind of starting to see it but the more you watch it, the lesser you will start noticing it.
3. I would install LG own program on your PC. By that way you can easily configure which folder or file you would like to share with your TV. There is a quick guide on how and where to download the software on your TV.
Gender: male
answered 2 years ago
User Name:
tsengu12
Indianapolis, IN, USA
0points
0out of 0found this answer helpful.
answer 2
We regret the inconvenience you have experienced with this television. We would be more than happy to assist with this matter. It would help to have additional information regarding the settings on the player, the cable service, and your computer. Please contact our Customer Interactive Center at 800-243-0000 for troubleshooting of this situation.
answered 2 years ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Kid's size RealD glasses

Hello-
I am new to the whole 3D television technology. I purchased the LG 47" 3D smart tv (model 47LM6400). It came with 6 pairs of LG Cinema 3D glasses. I have a 3 and 6 year old. The adult glasses are way to big to fit them. I am shopping for kids' size 3D glasses. I've only found kids' "RealD" glasses. Will "RealD" glasses work just the same with this television? Thank you in advance for your time and advice.
Category: I own this product
 
Products related to my question
47LM6400
4.7 out of 5(63)
 
 
 
 
 
asked 2 years ago
User Name:
chavez
on 47LM6400
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Real D is a bit different from 3D tvs. It would only work in cinemas 3D movies. Maybe you can just buy empty frame with no glasses for your kids and then buy clip on 3D glasses from LG's website.
Gender: male
answered 2 years ago
User Name:
tsengu12
Indianapolis, IN, USA
+1point
1out of 1found this answer helpful.
answer 2
We appreciate your interest in the operations of your television. According to page 8 of your owner’s manual, usage or viewing of 3D content by children under the age of 5 is prohibited. Also, children under the age of 10 may overreact and become overly excited because their vision is still in development. Special monitoring and extra attention is required for children between 5-10. Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte.... The part number for the Child-Size LG glasses is EBX60717901.
answered 2 years ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

How do I turn off Tru Motion feature

Does this model have Tru Motion? I cannot find it in the menu's Picture options. I just watched my first DVD on this TV using the Intelligent Sensor setting, and it was definitely an example of what is called the Soap Opera Effect. My understanding is that the only way to get rid of that is turn Tru Motion off.
Category: I own this product
Interested in: How To use
asked 1 year, 9 months ago
User Name:
Tickie
Arizona
on 47LM6400
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I just bought this TV, and I found the trumotion setting under picture settings and I don't remember the subheading (maybe picture options). You can turn it off. Which I did. The soap opera effect is gone once you turn it off. You will have to do this for all inputs.
Gender: male
answered 1 year, 7 months ago
User Name:
gogreen
Traverse City, MI, USA
0points
0out of 0found this answer helpful.
answer 2
We regret your dissatisfaction with the operations of this television. The Intelligent Sensor setting has nothing to do with the “Soap Opera” effect, as it only adjusts the brightness of the screen based on the ambient lighting in the room. This television does have the TruMotion feature, and it is set to the LOW setting by default. There are no settings in the menu screen available for adjusting this feature.
answered 1 year, 9 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

LG 47LM6400

Can this TV be wall mounted? Thanks!
Category: I do not own this product
asked 2 years ago
User Name:
LaRana1
on 47LM6400
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Mine is wall mounted but I had my electrician do that for me so I can't advise on the how to's.
Gender: female
answered 2 years ago
User Name:
KiKi
Banner Elk, NC 28604, USA
0points
0out of 0found this answer helpful.
answer 2
yes
Gender: male
answered 2 years ago
User Name:
Jetlagger2
Hartford, CT, USA
0points
0out of 0found this answer helpful.
Question

Matte finish

Are any of the telivisions for the 2012 line available with a matte finish like the LG INFINIA 47LW5600?
Category: I do not own this product
asked 2 years, 5 months ago
User Name:
1234
on 47LM6400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please contact our Customer Interactive Center at 800-243-0000 for additional information.
answered 2 years, 4 months ago
User Name:
LGJoel
-2points
0out of 2found this answer helpful.
Question

Media share

Where do I find media sharing program PLEX for windows
Category: I own this product
Interested in: How To use
asked 2 years, 4 months ago
User Name:
jonb62
on 47LM6400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television and its capabilities. This unit can utilize PLEX media sharing through the MEDIA LINK in the TV menu system.
answered 2 years, 4 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Which, if any, of your models has Smart Tv, 3D, and picture-in-pictuere?

Category: I do not own this product
Interested in: Specifications
asked 2 years, 4 months ago
User Name:
crimclov
Glendale, WI
on 47LM6400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please contact LG's Customer Service team at
www.lgusa.com/support for assistance.
answered 2 years, 4 months ago
User Name:
LGJoel
-2points
0out of 2found this answer helpful.
Question

what"s the total weight?? including the box??

lg 47lm6400. 47'
this because I want to ship it to another country.
thanks
Category: I own this product
asked 2 years, 3 months ago
User Name:
huguros
on 47LM6400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in the specifications of this television. The SHIPPING WEIGHT of the 47” television and its packaging is 47.4 pounds. We do not recommend shipping a product internationally, as the warranty for the unit purchased in the United States will only be valid IN the United States. The warranty will be void outside the United States.
answered 2 years, 3 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Will 220V AC, 50Hz power supply will work with this TV?

I am looking for a TV that is capable of 120V AC (60Hz) as well as 220 V AC (50Hz), because we want to take a LG TV to Europe.
Will there also be a setting from NTCS standard to PAL standard as used in Europe? Your answer is really appreciated.
If this TV does not work with 220 V, is there any LG TV that is capable of 220 V AC Voltage input?
Category: I do not own this product
Interested in: Feature comparison
asked 2 years, 3 months ago
User Name:
Tobias
Mountain View, CA, USA
on 47LM6400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please contact LG's Customer Service team at www.LGusa.com/support for assistance.
answered 2 years, 3 months ago
User Name:
LGJoel
-1point
0out of 1found this answer helpful.
Question

42" LED 3D TV with Bluetooth

Hi, does LG have a TV 42"-47" with bluetooth built in so i can connect my bluetooth headphones..if so please tell me the model number so i can purchase

Thanks
Andy
Category: I do not own this product
Interested in: Specifications
asked 2 years, 4 months ago
User Name:
dublinandy1
phoenix AZ
on 47LM6400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There are no currently no TVs at that size with that capability.
answered 2 years, 4 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

Is LG going to add Amazon VOD to the 47LM6400?

LG has added Amazon VOD on several Smart TVs, but not this one. Will that come in the future?
Category: I own this product
asked 2 years, 4 months ago
User Name:
4760
on 47LM6400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Amazon Video On Demand has not been added to any of our 2012 Smart TV model lines. This was a decision made by Amazon. At this time, we have no information available as to whether this feature will be added.
answered 2 years, 4 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What are the demisions on 47" LG T.V. ? Will it fit in a 43" cabinet?

Category: I own this product
asked 2 years, 2 months ago
User Name:
HTWJR
on 47LM6400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
According to the specifications of this unit, the 47LM6400 has the following dimensions, when the stand is connected: 41.9" wide x 27.6" high x 10.4" deep.
answered 2 years, 2 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Skype Camera - 47LM6400

There are no clear indication on what model camera is compatible with the 47LM6400 model. Can you help?
Category: I own this product
asked 2 years, 1 month ago
User Name:
JPeezel
Lawrence, KS, USA
on 47LM6400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television and its accessories. The AN-VC400 is currently available for purchase. You may obtain it online, or through the browser on your television. This device can be found at http://www.lgtvmall.com/store/lgeus.... Hopefully this will help you in your search.
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
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