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Home Theater Systems Q & A
Customer questions and answers for
LG Electronics BH6820SW
3D-Capable Blu-ray Disc™ Home Theater System with Smart TV and Wireless Speakers
Customer questions and answers for LG Electronics BH6820SW
Question
netflecks
how to get to run netflicks and access code on wifi 0n LG BH6820SW
Category: I own this product
asked 3 weeks, 1 day ago on BH6820SW
User Name:
dobroguy
+3points
3out of 3found this question helpful.
2 answers
Answers
answer 1
Please be advised to log on your own Netflix account from your home WIFI network. Look for your account setting of pairing a mobile device with your account. You'll be asked to enter info like a serial code of your system on your Netflix account, then there will be a verification code popping up on your HDTV screen. After you confirm the code on your Netflix account, you will be asked to sign on your Netflix account through the system. Follow the steps, check on the save password option, then Netflix will automatically sign you in whenever you turn on your home theater system.
Gender: male
answered 1 week, 2 days ago
User Name:
Alex2013LG
New York, NY, USA
+3points
3out of 3found this answer helpful.
answer 2
We appreciate your interest in the operations of this Home Theater System. The Netflix app should be located in the PREMIUM APPS content. Be certain that the player is recognizing your home network. You will want to have the Netflix ESN information from the NETWORK menu. You must also have a subscription to Netflix already. Please contact our Customer Interactive Center at 800-243-0000 should you have additional questions regarding this matter.
answered 3 weeks, 1 day ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question
Are there plans to make this compatible with Amazon instant Video?
Especially the streaming capability of Amazon Prime
Category: I own this product
Interested in: How To use
asked 8 months ago on BH6820SW
User Name:
RunnerSeat
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
Amazon Instant Video and Amazon Prime have not been added to any of our 2012 Smart TV model lines. This was a decision made by Amazon. At this time, we have no information available as to whether this feature will be added.
answered 8 months ago
User Name:
NeilE
+2points
2out of 2found this answer helpful.
Question
Wireless range?
On the wireless rear speakers, what is the max range of distance they can go? Also, can I take them to another room?
Thank you!
Thank you!
Category: I do not own this product
asked 5 months, 2 weeks ago on BH6820SW
User Name:
Teefman
+1point
2out of 3found this question helpful.
1 answer
Answers
answer 1
The strength of the TX wireless audio signal is totally based on the building construction and the individual setting of your own house/apartment. I live in a small two-bedroom apartment in NYC, where I can place my two WIFI rear speakers to the far end, which can still be playing awesome sound. However, for the best HD 5.1 surround sound playing quality, it doesn't make any sense to place the rear speakers to another room, simply because it will definitely lose the surround sound quality.
Gender: male
answered 1 week, 2 days ago
User Name:
Alex2013LG
New York, NY, USA
+1point
1out of 1found this answer helpful.
Question
Why does system power off?
While either streaming netflix or pandora, system powers off on it's own. I have checked auto power off and it is off. It seems to do it at no certain time.
Category: I own this product
asked 1 week, 6 days ago on BH6820SW
User Name:
deputydan
Missouri
0points
2out of 4found this question helpful.
2 answers
Answers
answer 1
It has to do with your home network's internet connection and your HDTV's setting. Either an unstable internet signal or Smart HDTV's energy saving mode may affect the performance of this system. First of all, this home theater system is Smart that comes with energy saver coordinating with connected Smart HDTV for any inactivity detected. If your HDTV is set to an energy saving mode (minimum, medium, or maximum), once your internet signal drops then comes back on after a few seconds without having your attention, your HDTV may automatically power off or set to sleep, which causes this system to shut down immediately. I suggest you to upgrade your internet download/upload speed for smooth streaming with this system.
Gender: male
answered 1 week, 2 days ago
User Name:
Alex2013LG
New York, NY, USA
+4points
4out of 4found this answer helpful.
answer 2
We regret the inconvenience you have experienced with this Home Theater System. It does seem that this unit may not be operating as designed. Please contact our Customer Interactive Center at 800-243-0000 to make proper service arrangements.
answered 1 week, 3 days ago
User Name:
NeilE
0points
1out of 2found this answer helpful.
Question
Can I purchase additional wireless speakers for this system?
If I can - where can I purchase them at??
Category: I own this product
asked 7 months ago on BH6820SW
User Name:
JACKIEMAC
RP
+1point
1out of 1found this question helpful.
1 answer
Answers
Question
BLUE RAY APPLICATION LIST...
DOES THIS BLUE RAY PLAYER FEATURE THE MLB.TV APP FOR EASY TELEVISION VIEWING?
Category: I do not own this product
asked 3 weeks, 3 days ago on BH6820SW
User Name:
DJSADIE
Denver, CO, USA
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Please go to LG's official website to register with a free user id, which will enable you to sign-in on this beautifully designed home theater system and browse on all of the latest LG apps, including many apps for HD TV & (3D/2D) Movies.
Gender: male
answered 1 week, 3 days ago
User Name:
Alex2013LG
New York, NY, USA
0points
0out of 0found this answer helpful.
Question
Will This System Function On A PC?
I'm a big fan of your audio equipment and am in the process of setting up a surround sound set up for the computer room. So would this system be able to connect and work with a computer that has ports to support up to 7.1 surround sound? Thanks!
Category: I do not own this product
Interested in: Feature comparison
asked 6 months ago on BH6820SW
User Name:
Anonymous
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
This system is for 5.1 dts-HD master audio & 5.1 TrueHD Dolby surround sound, which will also output HD 2.1 sound, with five individually preferred levels of stimulated sound effects. However, it doesn't support 7.1 speakers system. There is a HDMI optical audio slot on the back panel of the Blu-ray player for streaming HD input sound from your computer. There is another HDMI video slot on the back of the player for streaming the latest 3D Blu-ray standard quality to HDTV and any capable computer monitor.
Gender: male
answered 1 week, 2 days ago
User Name:
Alex2013LG
New York, NY, USA
+1point
1out of 1found this answer helpful.
Question
Iphone/Ipod Connectivity
Does this system connect to Iphone through bluetooth? Or is it be cord only?
Category: I do not own this product
Interested in: Specifications
asked 6 months ago on BH6820SW
User Name:
jayjones
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
This system doesn't have connectivity through bluetooth. However, it has an awesome feature called "dlna certified," which will enable your WIFI home network to steam any input music/sound to this system from all of your local server's connected devices. In addition, having a 3.5 mm male to male audio/stereo cable, you can connect your iphone or any of your playable devices to front panel of its Blu-ray player for music playback with True HD Dolby surround sound, along with its 5 levels adjustable sound effects for dts-HD 5.1 & 2.1 quality.
Gender: male
answered 1 week, 2 days ago
User Name:
Alex2013LG
New York, NY, USA
+1point
1out of 1found this answer helpful.
Question
Input / Output HDMI- Gaming System
Does it have HDMI input and output for my satelite dish?
Can i hook up my gaming system (Wii)?
Can i hook up my gaming system (Wii)?
Category: I do not own this product
asked 5 months, 1 week ago on BH6820SW
User Name:
Edloc
Pa
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Yes & yes. The condition is that your TV must be a HDTV and should have HDMI input slot(s) on it, which is for you to watch Satellite Dish on your TV. This home theater system has HDMI input/output for your wii gaming system. It also has HDMI optical audio input and HDMI output for your HDTV.
Gender: male
answered 1 week, 2 days ago
User Name:
Alex2013LG
New York, NY, USA
+1point
1out of 1found this answer helpful.
Question
does the BH6820SW have a headphone jack and if so, does it silent the speakers when used?
Category: I do not own this product
asked 4 months ago on BH6820SW
User Name:
Bobbert
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
This system was built for dts-HD 5.1 Master Audio & True HD Dolby Surround. It wasn't designed for our ears with a headphone. Having a headphone jack means that the system may be diminished to mono sound quality, which will no longer stream HD surround sound to your ears. However, all new HDTV should have a slot either on the side or on the back for connecting your headphone. Once your headphone is connected to your HDTV, the output sound will be automatically chosen and streaming directly to your ears. Yes, at this point, it does silent the rest of the speakers you may have connected to your system. Then, the output sound quality is mainly based on your HDTV's audio setting and the quality of your headphone.
Gender: male
answered 1 week, 2 days ago
User Name:
Alex2013LG
New York, NY, USA
+1point
1out of 1found this answer helpful.
Question
how do i install this system with a cable box?
BH6820DSW
Category: I own this product
asked 8 months ago on BH6820SW
User Name:
grinch
+1point
1out of 1found this question helpful.
1 answer
Answers
Question
Can my TV use the home theatre speakers?
Is it possible to have normal TV broadcasts use the home theater speakers?
asked 1 year, 1 month ago on BH6820SW
User Name:
Freddy
0points
1out of 2found this question helpful.
1 answer
Answers
answer 1
When a home theater system as been properly connected to a television, all audio signals will be transmitted to the speakers. The audio signal must be a surround sound format in order to fill all the speakers. Any additional information would require the model number of the TV in question. Please contact our Customer Interactive Center at 800-243-0000.
answered 1 year, 1 month ago
User Name:
NeilE
-6points
0out of 6found this answer helpful.
Question
can you make subwoofer wireless only on lg bh6820sw
Category: I do not own this product
Interested in: Specifications
asked 9 months ago on BH6820SW
User Name:
lugar
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
No, only the rear speakers
Gender: male
answered 7 months ago
User Name:
JasonA
Collegeville, PA 19426, USA
0points
0out of 0found this answer helpful.
answer 2
Please contact LG's Customer Service team at www.LGusa.com/support for assistance.
answered 9 months ago
User Name:
LGJoel
-1point
0out of 1found this answer helpful.
Question
Just for comformation, I can play both blue ray DVDs and regular DVDS on my 3D system???
Category: I own this product
Interested in: How To use
asked 11 months ago on BH6820SW
User Name:
Blackknight
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
yes i believe
Gender: female
answered 11 months ago
User Name:
Pmur
Los Angeles, CA, USA
-1point
0out of 1found this answer helpful.
answer 2
Yes, this Home Theater System is capable of the playback of both BluRay and DVD Video discs. This information can be viewed on the PLAYABLE DISCS chart on page 8 of your owner’s manual.
answered 11 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question
LG BH6820SW iPod / iPad / iPhone Compatability
Will the iPod / iPad / iPhone input play both sound and video? Or is it like the LHB 336 which only plays sound - no video?
asked 1 year, 2 months ago on BH6820SW
User Name:
smash250
Washington, DC, USA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It may not be possible for this soundbar to utilize an iPod. Such a device typically requires additional software for compatibility, which cannot be added to this unit. It can only use an MP3 player that does not require compatibility software.
answered 10 months ago
User Name:
LGJoel
-4points
0out of 4found this answer helpful.
Question
Is the LG Magic Remote compatible with this system?
Just curious if I can use the same magic remote I got with my smart tv to control this system as well
asked 1 year, 1 month ago on BH6820SW
User Name:
strange4life9
Fargo, ND, USA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The Magic Remote is currently only compatible with certain 2012 LG TVs.
answered 1 year ago
User Name:
LGJoel
+1point
1out of 1found this answer helpful.
Question
Do you need a amp (receiverer) to connect BH6820SW?
I have not seen any where that a receiver is necessary to connect the home theather to, in order for it to deliver sound.
asked 1 year ago on BH6820SW
User Name:
aries
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You do not need anything extra to make this home theater system work. It will work as is.
answered 11 months ago
User Name:
LGJoel
-1point
0out of 1found this answer helpful.
Question
How to set speakers for best surround sound
need some suggestions on setting up rear speakers for best effect
Category: I own this product
asked 11 months ago on BH6820SW
User Name:
Pmur
Los Angeles, CA, USA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Set the distance between the main unit and the wireless receiver within 32 feet of each other. Optimum performance can be implemented only when the unit and the wireless receiver are within a distance of between 6 feet and 32 feet. Any longer distance can cause communication failure. If you require any information more specific than this, please contact our Customer Interactive Center at 800-243-0000.
answered 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question
why can't i edit the country setting to usa
Category: I own this product
asked 10 months ago on BH6820SW
User Name:
zeal
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There are several “settings” having to do with the location where the product is located. There is the REGION CODE, AREA CODE, and LANGUAGE CODE. The AREA CODE has to do with the parental restrictions relating to the video ratings system. The LANGUAGE CODE is to modify the language of the DISC AUDIO, DISC SUBTITLE and DISC MENU initial settings. The REGION CODE regulates the discs that can be used in a certain country, and cannot be changed.
answered 10 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question
Will the BH6820SW Home Theater System work with a QWERTY remote?
Even youtube requires your to type in search items. I want to make sure this item has technology that goes beyond the 2 taps for B, 3 taps for C, etc. that started in the last century.
Category: I do not own this product
asked 9 months ago on BH6820SW
User Name:
Samgirl
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please contact our Customer Interactive Center at 800-243-0000 for additional information.
answered 9 months ago
User Name:
LGJoel
-1point
0out of 1found this answer helpful.