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Customer questions and answers for
37CS560

37" Class 1080P LCD TV (37.0" diagonal)
Customer questions and answers:
53 Questions
 | 
57 Answers
Overall rating:
4.659 out of 5
4.7
out of
5
(378 Reviews)366

Customer questions and answers for LG Electronics 37CS560

Question

Will this TV support 5.1 surround sound?

Category: I own this product
Interested in: Troubleshooting
asked 2 years, 3 months ago
User Name:
kaop820
on 37CS560
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
I apologize, but no; while the 37CS560 can receive and process such a signal, through the HDMI connections, this unit does not have any form of DIGITAL AUDIO OUTPUT connection necessary to send a full surround sound signal to a Home Theater System.
answered 2 years, 2 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

How do I hook up my Sony surround sound system to this TV?

Category: I own this product
asked 2 years, 2 months ago
User Name:
Lew54
on 37CS560
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize for the inconvenience, but this television has not been designed with any available AUDIO OUTPUT connection for use with your Surround Sound system. Regrettably, these devices will not be compatible.
answered 2 years, 2 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Do you sell a wall mount or will any mount for this size do? 37CS560

Category: I do not own this product
Interested in: Where to buy
asked 2 years, 1 month ago
User Name:
Bedstefar
Putnam Valley, NY 10579, USA
on 37CS560
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
LG tv's use VESA certified wall mounts.

VESA: 200 x 200
Standard screw: M6
Number of screws: 4
Wall mount bracket: (optional) LSW200BX
answered 2 years, 1 month ago
User Name:
LGJoel
+1point
1out of 1found this answer helpful.
Question

Does this TV support video playback from USB?

We are looking to replace our existing equipment and use a TV that can play a video file from the USB port. Does this TV (or any of your models) support that feature?
Category: I do not own this product
asked 2 years, 1 month ago
User Name:
ad5012
on 37CS560
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, this model can play video files from the USB port.
answered 2 years, 1 month ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

What is the protection cover for?

I have just purchased a CS560 TV and have a protection cover, but do not know what it is for or where to install it. Instructions do not indicate.
asked 2 years, 2 months ago
User Name:
lucy
on 37CS560
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television and its accessories. The PROTECTION COVER is designed for use when the TV has been separated from its base stand, in order to be mounted to the wall. The PROTECTION COVER is intended to be inserted into the TV, in order to cover the opening left where the stand was removed.
answered 2 years ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Can anyone tell me what the contrast ratio is on this TV?

asked 2 years, 2 months ago
User Name:
jesch8206
Orlando, FL, USA
on 37CS560
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The contrast ratio of this TV is 100000:1.
answered 1 year, 10 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

what sized screws are used in the mount holes?

I want to ensure that my mount will connect to the 37 in TV. The 200mm x 200mm pattern is fine but what sized screws are used? M4, M6, M8 or other. Are these screws supplied?
Thank you
asked 2 years, 2 months ago
User Name:
tbrown
California, USA
on 37CS560
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television and its accessories. The mounting points on this unit are designed for compatibility with four M6 machine screws. They are not supplied with the television.
answered 2 years ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Does this TV have a jack for headphones?

Category: I do not own this product
asked 2 years ago
User Name:
mema
on 37CS560
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This TV does not offer a headphone jack.
answered 1 year, 10 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

How do I hook up this TV with regular Direct TV box?

I swithched out an old tv for the LG 37" LCD. Hooking up the cables as they had been in the past resulted in no signal. I've tried various hook-ups with the existing cable from the old set - with only three connections. Any suggestions?
Category: I own this product
Interested in: Troubleshooting
asked 2 years ago
User Name:
deee
on 37CS560
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television. We would be more than happy to assist you in this matter. We would need to know, specifically, what type of wires you are attempting to use in order to advise how to do so. Please contact our Customer Interactive Center at 800-243-0000.
answered 2 years ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Original settings...Help

hey i just bought this tv last night and i messed up the format on the image options
i would like to know , the exactly numbers of every setting on Image menu ,
i changed those numbers of (color, tint,contrast, back light , etc) by mistake and i don't like it anymore .and i really want to have them like the first time..... Pls Help
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 11 months ago
User Name:
RalphB
Columbia, MO, USA
on 37CS560
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Use Settings - Picture- scroll to bottom and click the "Reset" option. that should take you back to the delivered settings.
answered 1 year, 11 months ago
User Name:
GamountiansChuck
Suches, GA 30572, USA
0points
0out of 0found this answer helpful.
Question

Is this TV internet-ready?

Category: I do not own this product
asked 1 year, 11 months ago
User Name:
UConnJack
on 37CS560
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This is not a Smart TV.
answered 1 year, 10 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

what is the dynamic contrast ratio on 37CS560

Category: I own this product
asked 1 year, 11 months ago
User Name:
wags
on 37CS560
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The contrast ratio for this TV is 100000:1.
answered 1 year, 10 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

what format of movie is need to play back using the USB Port

I have Model 37CS560 TV
Category: I own this product
asked 1 year, 11 months ago
User Name:
Cubase
Gurnee, IL, USA
on 37CS560
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. The USB port of this model is compatible with JPG and MP3 files only. No movie files will be compatible with this TV.
answered 1 year, 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

factory settings

I recently installed the firmware update version 03.20.12 hoping it would fix some of the jitter/judder with videos game but it didn't. But now it seems that it's worse. Is there anyway to reset the tv back to the factory settings or just downgrade the firmware?
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 11 months ago
User Name:
Matt23
Tennessee, USA
on 37CS560
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television. This unit does not have a method available for reverting to an older firmware version. Such is not a feature of the TV. If the set continues to give trouble, please contact our Customer Interactive Center at 800-243-0000.
answered 1 year, 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

what is the triple XD engine and what does it do or used for?

Category: I do not own this product
Interested in: Feature comparison
asked 1 year, 10 months ago
User Name:
kenzin
on 37CS560
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Tripple XD engine is LG's own 3 core CPU Video proccesing system, it is used by the HDTV too produce the image you see when you watch the TV in your home, it was in older models a 2 CPU system, LG chose too add another CPU core too the system, this lightens the load, and increases response time ten fold, allowing the LG too display raw color, and motion from video games, and movies as they are intended too be seen, without the need for more advanced video software that can slow down other TVs.......
answered 1 year, 9 months ago
User Name:
Gunwing
0points
0out of 0found this answer helpful.
Question

How to do full screen without cutting off some of the on screen menu keys?

I just got my LG LCD 37 inch TV and it looks great. The only thing I can't get to work is the full screen. I played around with the aspect ration and there are different settings. The Zoom setting makes it full screen but when I exit what I'm watching the screen has cut off part of the bottom and top screen to where I can't see the on screen buttons. Is this normal?
Category: I own this product
Interested in: How To use
asked 1 year, 10 months ago
User Name:
SCREEN
on 37CS560
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It is normal for the ZOOM feature to increase the dimensions of the image to the point that, when keeping everything in the proper ratios, increasing the image to fill left and right, the vertical image would also be increased to the point of exceeding the screen size, and would therefore be cut off. These ratio settings will have to be adjusted each time, if the image format is to change.
answered 1 year, 9 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How wide is the bezel on the 37CS560?

Category: I do not own this product
Interested in: Specifications
asked 1 year, 9 months ago
User Name:
smalls
Davenport, IA
on 37CS560
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
4cm (left, right, top)
Gender: male
answered 1 year, 4 months ago
User Name:
Jerry10
Los Angeles, CA, USA
-1point
0out of 1found this answer helpful.
Question

Surround sound compatible

I bought this 37" TV and an LG surround sound system model #BH6720S. I can't get the sound on the TV to work with the speakers while watching TV. Are they compatible?
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 10 months ago
User Name:
lilqtchris
Rohnert Park, CA, USA
on 37CS560
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but no; this television does not have any connections available for use with a Home Theater System. While this audio system can play its own audio, the TV cannot send out another audio signal to the system.
answered 1 year, 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Is there a way to make the 37CS560 television show upcoming program info, not just the current program info?

Category: I own this product
Interested in: How To use
asked 1 year, 10 months ago
User Name:
Hokie
on 37CS560
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but no; this television does not have any sort of GUIDE feature.
answered 1 year, 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

I'm moving, how do I remove the stand so I can get the tv back in the box?

Category: I own this product
Interested in: How To use
asked 1 year, 4 months ago
User Name:
LDoug
on 37CS560
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. To remove the stand, extract the four screws from the back of the TV and slide the stand out of its slot. Once removed, install the Protection Cover into the opening to keep the TV clear of dust. This information can be located on page 19 of the owner’s manual.
answered 1 year, 4 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
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