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Most Recent Questions
Recent Question:
Will this model lb5600 work in India
Recent Question:
What is the official refresh rate?
Recent Question:
How do I set-up the HD picture?
Recent Question:
Does this TV come with the Dish Anywhere app? What model year is it?
Recent Question:
Does this TV support wireless headphones?`
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Customer questions and answers for
42LM6200

42" Class Cinema 3D 1080p LED TV with Smart TV (42.0" diagonal)
Customer questions and answers:
101 Questions
 | 
112 Answers
Overall rating:
4.704 out of 5
4.7
out of
5
(399 Reviews)394

Customer questions and answers for LG Electronics 42LM6200

Question

network connection

i purchased lm6200 42" i can connect to the network through wifi router i entered my password of my router and entered ok
however if i turn off the tv and turn it back on i have to reentered the password again on my network

is there any way to save my password on the network?

i would hate it if i have to reenter the password every time
Category: I own this product
 
Products related to my question
42LM6200
4.8 out of 5(68)
 
 
 
 
 
asked 1 year, 11 months ago
User Name:
tombo
Howell, NJ, USA
on 42LM6200
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I had issues in general with wifi and ended up just hardwiring my lm6200 to the router.
Gender: male
answered 1 year, 10 months ago
User Name:
Pluket
Tucson, AZ, USA
+2points
2out of 2found this answer helpful.
answer 2
We regret the inconvenience you have experienced in this matter. The deactivation of a network connection, when the television is deactivated, is in place as a security measure. That which has been experienced is normal operation.
answered 1 year, 11 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

120 refresh rate??

I watched shows on my Time Warner cable box at 480, 720 and 1080, all in hi def, but the refresh rate is always at 60hz. Should I not be viewing at 120hz?

Also, is LG's True Motion technology ACTUALLY 120hz? Or are you taking 60hz and making it LOOK like 120hz? Is this why I only see 60hz on any channel description?
asked 2 years, 4 months ago
User Name:
kad77777
Schenectady, NY, USA
on 42LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I recently spoke with an LG rep and the answer is below.

5:10 PM Joe: Hello Guest. Welcome to LG Electronics U.S.A. Support only. How may I provide you with excellent service today?
5:11 PM Guest: hi
5:11 PM Joe: Hello James
5:12 PM Guest: I've watched shows (through my Time Warner HD cable box) in 480, 720 and 1080 and the refresh rate is always at 60hz. How do I get the 120hz true motion to kick in?
5:13 PM Joe: Let me see what I can do to assist you with this.
5:13 PM Guest: thanx
5:13 PM Joe: welcome :)
5:14 PM Joe: according to the TVs specification, all the video is upscaled to 120Hz by default
5:14 PM Joe: it shows 60Hz because it's showing the frequency of the input
5:15 PM Guest: so it's refreshing at 120 all the time?
5:16 PM Joe: Yes, it is, James
5:17 PM Guest: forgive my ignorance, but does this mean the frquency output is getting kicked up to look like 120?
5:17 PM Joe: Yes, James
5:18 PM Guest: so it's not really 120 refresh rate because the cable box is only putting out 60, however, the TV's technology kicks up to look like 120, correct?
5:18 PM Joe: Correct :)
5:19 PM Guest: what would happen if Time Warner were to go with a box that puts out the 120?
5:19 PM Joe: the TV will display the original signal
5:19 PM Guest: of 120?
5:20 PM Joe: yes
5:20 PM Guest: thanx. Is it ok if I post this conversation to the same question I asked in the "Ask and Answer" section of the TV page?
5:21 PM Joe: Or course, James
answered 2 years, 4 months ago
User Name:
kad77777
Schenectady, NY, USA
+1point
2out of 3found this answer helpful.
Question

2D to 3D conversion

I am going to purchase the 42LM6200. I know it converts from 2D to 3D. Does it only do that for television or will it also convert Netflix and hulu to 3D.
asked 2 years, 4 months ago
User Name:
Wolverine
on 42LM6200
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
I bought the 42LM6400 (I believe the 6200 is discontinued). After several days getting familiar with this HDTV, I find that the 2D to 3D conversion works pretty much in all modes. The caveat, though, is that standard programming, not produced in 3D, doesn't have as dramatic a presentation as True 3D content. But the 2D to 3D is nice, and it works.
Gender: male
answered 1 year, 3 months ago
User Name:
Arkman
Sugar Land, TX
0points
0out of 0found this answer helpful.
answer 2
Will convert 2D/3D for all.
Gender: male
answered 2 years, 1 month ago
User Name:
satisfieduser27
Tucson, AZ
0points
0out of 0found this answer helpful.
answer 3
The 2D to 3D conversion in our 2012 line of TVs also works for the Smart TV streaming apps.
answered 2 years, 4 months ago
User Name:
LGJoel
+1point
1out of 1found this answer helpful.
Question

How many remotes with this tv?

Hello,

Do we just get the magic remote with this TV or does it also come with a normal remote control device?

Thanks.
Category: I do not own this product
asked 1 year, 11 months ago
User Name:
uhhuduga
Texas
on 42LM6200
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Comes only with the magic remote.
Gender: male
answered 1 year, 10 months ago
User Name:
Pluket
Tucson, AZ, USA
0points
0out of 0found this answer helpful.
answer 2
With this model TV only the magic remote comes with it.
answered 1 year, 11 months ago
User Name:
LGJoel
+1point
1out of 1found this answer helpful.
Question

i bought the lg 42/6200 and i wonder if i can play pandora on my TV

i want to know if i can play Pandora on the TV ?
Category: I own this product
asked 2 years, 2 months ago
User Name:
lebanese56
Glendale, CA, USA
on 42LM6200
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes if you hook TV up to your computer.
Gender: male
answered 2 years, 1 month ago
User Name:
satisfieduser27
Tucson, AZ
+1point
1out of 1found this answer helpful.
answer 2
I apologize, but no; the Pandora app will not be available through the Smart TV features on this television. It will, however, be found on our Home Theater Systems.
answered 2 years, 2 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Are 3D glasses required for all viewing on the 42LM620?

Category: I do not own this product
Interested in: Specifications
asked 2 years, 2 months ago
User Name:
BigTay
ENC
on 42LM6200
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
No, only need 3D glasses for 3D viewing.
Gender: male
answered 2 years, 1 month ago
User Name:
satisfieduser27
Tucson, AZ
0points
0out of 0found this answer helpful.
answer 2
No, you can turn 3D on and off whenever you like.
answered 2 years, 2 months ago
User Name:
LGJoel
+1point
1out of 1found this answer helpful.
Question

I am interested in buying the 42M6200 model from Best Buy, but it is not available yet. When will it be available at Best Buy?

asked 2 years, 5 months ago
User Name:
Sooner
on 42LM6200
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
You can use the WHERE TO BUY function on LG.com to find the nearest retailer to you where this model is available for purchase.
answered 2 years, 5 months ago
User Name:
LGJoel
0points
1out of 2found this answer helpful.
Question

What video formats can this TV read?

If I was to connect a portable hard-drive to this TV via USB, what different video file formats is the TV able to read/play?

Thank you
Category: I own this product
Interested in: How To use
asked 2 years, 3 months ago
User Name:
Nick777
on 42LM6200
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television and its operations. We recommend MKV files produced with the H.264 video codec, and an AAC audio format. There are other compatible formats, but this is the most widely compatible format.
answered 2 years, 3 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Hi, I would like to find out if the LG 42LM6200 can be brought to Singapore for use? Thanks.

For example, is the TV designed for international use, i.e. compatible with 110~240V, 50/60 Hz? Is it PAL compatible too?
Category: I do not own this product
Interested in: Specifications
asked 2 years, 1 month ago
User Name:
Samo
on 42LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Televisions that have been released in the United States are not designed for operation in any other country. They are designed to use a 120v, 60Hz US Standard Electrical Current. The additional voltage range is simply to help prevent an electrical overload, in the event of a power surge. Also, the manufacturer’s warranty is only valid in the country from which the unit was purchased. Service technicians in India will not have access to parts that would be used in the United States.
answered 2 years, 1 month ago
User Name:
LGJoel
+1point
1out of 1found this answer helpful.
Question

How do I add amazon instant video to the list of available apps?

Category: I own this product
Interested in: How To use
asked 2 years, 1 month ago
User Name:
vnatoli
on 42LM6200
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Amazon VOD has not been added to any of our 2012 Smart TV model lines. This was a decision made by Amazon. At this time, we have no information available as to whether this feature will be added.
answered 2 years, 1 month ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Internet Memory

I absolutely love my 42LM6200 with one exception. After viewing the internet for (approximately) 30 minutes I receive a message stating the system is out of memory and I'm forced to "reboot". Is there a fix to this?
Category: I own this product
Interested in: Troubleshooting
asked 2 years ago
User Name:
jhnesunshine
Clearwater, FL, USA
on 42LM6200
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television. The cause of this MEMORY error will depend upon the type of usage for the online service. If you are attempting to view online video content, this browser is not configured for this type of usage. Videos can only be viewed through certain MYAPPS and PREMIUM APPS. If the necessary app is not available, then the video will not be compatible with this television.
answered 2 years ago
User Name:
NeilE
0points
1out of 2found this answer helpful.
Question

Is this tv Vudu compatible?

Category: I own this product
asked 1 year, 9 months ago
User Name:
uncarich
Fl
on 42LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. Yes, this unit will be compatible with the Vudu app.
answered 1 year, 9 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Why won't audio come through tv when connected via HDMI to laptop?

HP Pavilion dv7 laptop connected to LG 42LM6200 tv via Belkin high speed 3d/hd capable HDMI cable (tried HDMI inputs 1 & 4). Video looks spectacular but no sound.
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 8 months ago
User Name:
KPdiver
Kentucky, USA
on 42LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Most computers and laptops transmit only a video signal through the HDMI port. This is due to the fact that these devices have separate video and audio cards. While the video will transmit from the video card, there is typically no connection between the audio card and the video card to allow the audio signal to pass through the HDMI port. It is for this reason that a separate audio cable will be required, and will connect to the RGB/DVI Audio In jack, using a 1/8” Stereo Mini plug.
answered 1 year, 7 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

wireless keyboard

just got the tv,it's great.is there a wireless keyboard available or do you have to access yahoo,etc. with yhe magic remote only? thanks,Dan
Category: I own this product
asked 2 years, 3 months ago
User Name:
hank48
usa
on 42LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. According to our records, our 2012 model televisions are compatible with a USB Keyboard through the web browser. Some apps will have limited support. We cannot guarantee the operation of a wireless keyboard.
answered 2 years, 3 months ago
User Name:
NeilE
-1point
1out of 3found this answer helpful.
Question

trumotion model number 42LM6200

In response to my previous question, the model number I have is 42LM6200, and I am trying to find out how to adjust/turn off the trumotion feature.

Is this possible on model number 42LM6200?
asked 2 years, 5 months ago
User Name:
Grid
on 42LM6200
-1point
0out of 1found this question helpful.
3 answers
Answers
answer 1
Please see the answer to my question: "120 REFRESH RATE??" I think it may answer your question.
answered 2 years, 3 months ago
User Name:
kad77777
Schenectady, NY, USA
-1point
0out of 1found this answer helpful.
answer 2
Is it set permanetly on 120HZ?
Gender: male
answered 2 years, 4 months ago
User Name:
Sooner
cypress, Texas
-1point
0out of 1found this answer helpful.
answer 3
We appreciate your interest in this television. At this time, there are no settings available to adjust the TruMotion feature of this television. We are currently working with our factory to determine if there will be a method for adjusting such a setting.
answered 2 years, 5 months ago
User Name:
NeilE
-2points
0out of 2found this answer helpful.
Question

We only have antenna for our viewing, this still works with that?

Category: I do not own this product
Interested in: Where to buy
asked 2 years, 2 months ago
User Name:
Jules2661
on 42LM6200
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I do have 42lm6200 and it works with any Analog antenna as Analog and Digital channels working is fine.
Gender: male
answered 1 year, 9 months ago
User Name:
Deafrocks
California
0points
0out of 0found this answer helpful.
answer 2
We recommend using an HD signal to get the most out of your TV.
answered 2 years, 2 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

glasses to use 2 play screen

i'll like to know the model number for the glasses requiered in order to use the 2 secreen play. also i'll like to know what is the recomended price for those glasses
Category: I own this product
Interested in: How To use
asked 2 years, 2 months ago
User Name:
onikust
on 42LM6200
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
To buy Dual Play Glasses model is AG-F310DP but most store are out of stocks But try buy at Adorama , Amazon , ebay or Google Search. I already just order through Adorama website It Trusted by McAfee Secure and so it is back ordered and waiting to see if I will get one asap. . I called Adorama and they said they will get it for sure. Fry's Electronics store possible have it Anyway I will request to LG to re-stocking this model that people would like to buy Dual Play Glasses and it would be cool features.
Gender: male
answered 1 year, 9 months ago
User Name:
Deafrocks
California
0points
0out of 0found this answer helpful.
answer 2
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. The part number for the Passive Dual Play glasses is EBX61648801.
answered 2 years, 2 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

PLEASE HELP - horizontal lines

I just noticed I have lighter horizontal lines on the top and the bottom of my new TV.

I'm freak'n out.
Category: I own this product
Interested in: Warranty issue
asked 2 years, 1 month ago
User Name:
kad77777
Schenectady, NY, USA
on 42LM6200
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
It seems the lines have disappeared. I did not unplug the TV. Just shut it off for a few hours.

What may cause this?

Phew! Love my TV. I'll still keep an eye on it though.
Gender: male
answered 2 years, 1 month ago
User Name:
kad77777
Schenectady, NY, USA
0points
0out of 0found this answer helpful.
answer 2
We regret the trouble you have experienced with this television. Lines on the screen, such as these, can sometimes be corrected by resetting the unit. Other times, it is something that would require a repair, involving either one or more processor boards, or the plasma panel itself. Unplug the unit for about 45 seconds, before reapplying power. Test the unit to see if the problem continues. If it does, then you may need to contact a technician. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

42LM6200 Windows Media Center

I am using my TV for viewing video that MCE has recorded. My problem is that I can not fast forward or pause from the TV. Any help is welcome
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 1 month ago
User Name:
BobE
on 42LM6200
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
You would need to get a remote for the PC running windows media center.
Gender: male
answered 1 year, 10 months ago
User Name:
Pluket
Tucson, AZ, USA
0points
0out of 0found this answer helpful.
answer 2
We regret the inconvenience you have experienced with this television. This unit is not designed to support MCE files. A DLNA server may be able to send the file so the TV can play it, but most will not.
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

3D is split into to screens how to get rid of it?

my 3d is split to 2 sides i only want one whole image how do i correct this?
Category: I own this product
Interested in: How To use
asked 2 years ago
User Name:
hopper
Bella Vista, AR, USA
on 42LM6200
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Push the 3D button on the remote to turn the 3D mode off and on.
Gender: male
answered 1 year, 10 months ago
User Name:
Pluket
Tucson, AZ, USA
0points
0out of 0found this answer helpful.
answer 2
It seems that the 3D feature has not been fully activated. It must be active on both the TV and on the BluRay player from which the video is playing. If you have questions on how this is done, please contact our Customer Interactive Center at 800-243-0000.
answered 2 years ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
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