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Customer questions and answers for
47LM6200

47" Class Cinema 3D 1080p 120Hz LED TV with SmartTV (46.9" diagonal)
Customer questions and answers:
71 Questions
 | 
80 Answers
Overall rating:
4.71 out of 5
4.7
out of
5
(393 Reviews)388

Customer questions and answers for LG Electronics 47LM6200

Question

Does this TV have a gaming option, because i will probably also use this as a computer monitor.

Category: I do not own this product
asked 2 years, 4 months ago
User Name:
Profoundsoup
on 47LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, this TV has a game mode.
answered 2 years, 4 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

What file formats does your built-in Media Player Support?

If i attach an external Hard Drive to the USB port, would it be able to read different video file formats? If so, which does it support? Please confirm audio file formats as well.
Category: I do not own this product
asked 2 years, 4 months ago
User Name:
Surfer
Canada
on 47LM6200
+3points
3out of 3found this question helpful.
1 answer
Answers
answer 1
Please contact our Customer Interactive Center at
800-243-0000 for assistance.
answered 2 years, 3 months ago
User Name:
LGJoel
-6points
0out of 6found this answer helpful.
Question

How do you unpair a magic motion remote?

I work for P.C. Richard and Son in NY and while testing a tv for a customer, the magic motion remote accidentily paired with a different tv that was on display in the store. How can I unpair this remote with the TV it's paired to so i can match it with the correct tv?
Category: I do not own this product
Interested in: Specifications
asked 2 years, 4 months ago
User Name:
fbosco12
Hauppauge, NY
on 47LM6200
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Press and hold the BACK and HOME buttons together for 5 seconds to reset the remote. Then register it to the correct TV by pressing the center wheel.
answered 2 years, 3 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

Amazon Prime

How do I access Amazon Prime in the premium apps.
Category: I own this product
Interested in: How To use
asked 2 years, 4 months ago
User Name:
td5787
on 47LM6200
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. At this time, Amazon is not an available feature on this device. While it is possible that this might be available at a later date, we have no indication of when that might be added.
answered 2 years, 4 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Is there analog audio for the 47LM6200 TV?

This is to be my first HD TV. I would like to port the audio to my analog stereo system. Is it possible? If so, what cables/connectors do I need?
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 4 months ago
User Name:
jaofbb
Blacksburg, VA
on 47LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but no; this television does not have a connection available to output an analog audio signal to an external audio system. The only option for audio output would be the OPTICAL Digital Audio Output jack.
answered 2 years, 4 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

ERROR WITH NETFLIX AND FLASH PLAYER UPDATE

A couple days ago Netflix stop working correctly, I can connect and open my account but when i select a movie an error saying that the video cannot be display now appears. The wireless is working fine, I can navigate, open facebook and watch videos on youtube. Can you tell me what is happening please?

Another question how can update Flash Player? for example ESPN3 cannot be seen over the internet because of that.

Thank you
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 4 months ago
User Name:
Carluis001
on 47LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Netflix problem solve. Call the LG Support and I just had to deactivate and activate the App, when I log in again it was working.

It would be nice if LG put an update for the Flash Player so several pages can be watch like ESPN3
Gender: male
answered 2 years, 4 months ago
User Name:
Carluis001
+1point
1out of 1found this answer helpful.
Question

Picture is very jerky when playing dvds or streaming Netflix. Anytime there is camera movement in the shot or quick movement of heads, arms, and hand

Is this a setting problem, or is our set defective?
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 4 months ago
User Name:
roberbra
Las Vegas, NV, USA
on 47LM6200
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
We regret the trouble you have experienced with this television. An update has just been released for this model that should assist with this. It allows for adjustments to be made to the TruMotion options.
answered 2 years, 3 months ago
User Name:
NeilE
-2points
0out of 2found this answer helpful.
Question

how to connect i phone 4 s

Category: I own this product
Interested in: How To use
asked 2 years, 3 months ago
User Name:
cuong
las vegas
on 47LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The USB port is capable of operating with many types of MP3 players. However, if the player requires specialized software, such as Apple devices (iPod, etc.) then it will likely not be possible to use the specific device. This unit has not been designed for compatibility with the iPhone 4S. We cannot guarantee any operation with this phone. We regret any inconvenience you may experience in this matter.
answered 2 years, 3 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

PICTURE JERKY WITH LATEST UPDATE

Since the last update, about a week ago, the picture has been jerky with fast movement around heads, arms, legs, etc... I also do not see any adjustments with trumotion. I cannot get the TV to use 120Hz, always says 60Hz. What can I do to adjust the settings for the jerkiness? Can I take the update off and go back to the older firmware? I have the LG 47LM6200. This TV is only 3 months old. Thank you.
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 3 months ago
User Name:
rykohn
on 47LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. The 120Hz aspect of the TV cannot be changed. It is part of the design of the LCD panel itself, and is therefore 100% active. The 60Hz reading is simply indicative of the signal that is received by the TV. The TruMotion feature is supposed to be located in the PICTURE menu, and set by default to the LOW operation setting. Available settings should be OFF, LOW, HIGH, and USER SPECIFIED.
answered 2 years, 3 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

2 player gaming on 1 tv- what model are the glasses and how much are they?

Category: I do not own this product
asked 2 years, 3 months ago
User Name:
boots51
Nashville, TN, USA
on 47LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The model number of those 3D glasses is AG-F310DP.
answered 2 years, 3 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

Input List Display

Is there a way to remove items from the Input List? For example, I do not use the TV input and my son has a media center on the network that I have no interest in connecting to. I would like to either remove them from the input list altogether or at least move these to the end of the list so I don't have to scroll to the second screen to see the items I want to select.
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 2 months ago
User Name:
DBB1
Kansas City
on 47LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but no; this television does not have a method available for removing the Input Settings from the list of available connections.
answered 2 years, 2 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Deblur?

Is deblur coming to this model in a firmware update? Can we expect that option for some "real" TruMotion? Any ETA?
Category: I do not own this product
Interested in: Specifications
asked 2 years, 2 months ago
User Name:
andysk8
Dallas, TX, USA
on 47LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please contact LG's Customer Service team at www.LGusa.com/support for assistance.
answered 2 years, 2 months ago
User Name:
LGJoel
-2points
0out of 2found this answer helpful.
Question

Motion Blur

Recently bought the LG 47lm6200 and for some reason there is a mean motion blur when objects move that are close. Anybody know a fix to this?
Category: I own this product
asked 2 years, 2 months ago
User Name:
bradybal
on 47LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television. If the video does not appear as you expect, then it would be recommended to review the settings in the PICTURE menu. You may attempt adjustments with the TruMotion feature to see if there is something that might improve your viewing experience. The best appearance of the picture is that which meets your expectations, which others cannot provide. The appropriate setting is determined by the individual viewer.
answered 2 years, 2 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Can you use a keyboard on lg 47lm6200?

Does this tv have bluetooth that would enable you to connect devices such as a Bluetooth keyboard? Again, the tv is the lg 47lm6200
Category: I own this product
Interested in: How To use
asked 2 years, 2 months ago
User Name:
Seul
Bronx, NY, USA
on 47LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but no; this television has not been designed for compatibility with a Bluetooth keyboard. It is, however, compatible with a USB keyboard, when using the browser applications.
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Screw size for wall mount bracket

According to the manual it says to use M6 screws to attach the wall mount brackets to the back of the TV but it doesnt say what length the screws need to be. So what is the correct size screw needed to mount a wall mount bracket to the TV?
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 1 month ago
User Name:
romad36
on 47LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
That is correct; the M6 screw size refers to the shape and thread pitch for the screws. We do not specify a screw length because the thickness of one mounting bracket can differ from another. It is recommended to inspect the mounting bracket in order to determine that which will best fit your installation.
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Is this compatible with LSW200BG

If not, what is the best wall mount to get for this TV?
Category: I own this product
Interested in: Troubleshooting
 
Products related to my question
47LM6200
4.8 out of 5(65)
 
 
 
LSW200BG
 
 
 
 
 
asked 2 years, 1 month ago
User Name:
gtg850r
Augusta, GA, USA
on 47LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but no; the LSW200BG mounting bracket is designed for compatibility with televisions that have a 200mm x 200mm mounting plate. The 47LM6200 is designed with a 400mm x 400mm VESA compliant bracket. We recommend the use of the LSW400BX or the LSW400BXG mounting bracket.
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Can a firmware be updated across contries?

Can a firmware update of LG-US be applied to LG-India and so on?

I can see a bit higher version of update on LG-US website, than LG-India website, so can I use LG-US website's firmware update on my LG-India TV?
Category: I own this product
Interested in: Troubleshooting
asked 2 years ago
User Name:
linuxeasy
Mumbai
on 47LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Our offices, in the United States, do not have any product information for India. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/in/support/contac....
answered 2 years ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How can I update Flash Player

I have a model 47LM6200 TV. I want to connect to Comcast via the internet to watch programming. The TV said that I needed to update the Flash Player but when I was asked to download the file the TV said "Downloads are not allowed". How can I get the current version of Flash?
Category: I own this product
Interested in: How To use
asked 2 years, 1 month ago
User Name:
Anonymous
on 47LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with the features of this television. This unit is designed to be compatible with Flash Player version 11. Typically, the version of the software is not the restricting issue, but rather the additional scripting on the webpage that limits the availability of the image. The website may have a mobile version of the video that should be compatible. Many times, however, the scripting on the page will restrict videos to computers rather than tablets or TVs. A software update was released recently, and may help with this matter.
answered 2 years, 1 month ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Can the 47LM6200 be mounted on a wall?

asked 2 years, 1 month ago
User Name:
RitaRita
on 47LM6200
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television and its accessories. The 47LM6200 model television is designed to be compatible with any VESA Compliant wall mount with a 400mm x 400mm bolt spacing. The manufacturer recommends using either the LSW400BX or the LSW420BX bracket.
answered 1 year, 11 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Is this TV compatible with the ANC-VC300 camera

I have the Skype app but it needs a camera. Some sites say that the ANC-VC300 camera is not compatible with 2012 3d models. Please confirm which camera works with the 47-LM-6200
asked 2 years, 1 month ago
User Name:
Peter
on 47LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television and its accessories. The 2012 model Smart TVs with the Skype feature are designed for compatibility with the AN-VC400 Video Camera. The AN-VC300 will not be compatible.
answered 1 year, 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
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