I work for P.C. Richard and Son in NY and while testing a tv for a customer, the magic motion remote accidentily paired with a different tv that was on display in the store. How can I unpair this remote with the TV it's paired to so i can match it with the correct tv?
We appreciate your interest in this television. At this time, Amazon is not an available feature on this device. While it is possible that this might be available at a later date, we have no indication of when that might be added.
I apologize, but no; this television does not have a connection available to output an analog audio signal to an external audio system. The only option for audio output would be the OPTICAL Digital Audio Output jack.
A couple days ago Netflix stop working correctly, I can connect and open my account but when i select a movie an error saying that the video cannot be display now appears. The wireless is working fine, I can navigate, open facebook and watch videos on youtube. Can you tell me what is happening please?
Another question how can update Flash Player? for example ESPN3 cannot be seen over the internet because of that.
We regret the trouble you have experienced with this television. An update has just been released for this model that should assist with this. It allows for adjustments to be made to the TruMotion options.
The USB port is capable of operating with many types of MP3 players. However, if the player requires specialized software, such as Apple devices (iPod, etc.) then it will likely not be possible to use the specific device. This unit has not been designed for compatibility with the iPhone 4S. We cannot guarantee any operation with this phone. We regret any inconvenience you may experience in this matter.
Since the last update, about a week ago, the picture has been jerky with fast movement around heads, arms, legs, etc... I also do not see any adjustments with trumotion. I cannot get the TV to use 120Hz, always says 60Hz. What can I do to adjust the settings for the jerkiness? Can I take the update off and go back to the older firmware? I have the LG 47LM6200. This TV is only 3 months old. Thank you.
We appreciate your interest in this television. The 120Hz aspect of the TV cannot be changed. It is part of the design of the LCD panel itself, and is therefore 100% active. The 60Hz reading is simply indicative of the signal that is received by the TV. The TruMotion feature is supposed to be located in the PICTURE menu, and set by default to the LOW operation setting. Available settings should be OFF, LOW, HIGH, and USER SPECIFIED.
Our offices, in the United States, do not have any product information for India. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/in/support/contac....
Is there a way to remove items from the Input List? For example, I do not use the TV input and my son has a media center on the network that I have no interest in connecting to. I would like to either remove them from the input list altogether or at least move these to the end of the list so I don't have to scroll to the second screen to see the items I want to select.
We regret the inconvenience you have experienced with this television. If the video does not appear as you expect, then it would be recommended to review the settings in the PICTURE menu. You may attempt adjustments with the TruMotion feature to see if there is something that might improve your viewing experience. The best appearance of the picture is that which meets your expectations, which others cannot provide. The appropriate setting is determined by the individual viewer.
According to the manual it says to use M6 screws to attach the wall mount brackets to the back of the TV but it doesnt say what length the screws need to be. So what is the correct size screw needed to mount a wall mount bracket to the TV?
That is correct; the M6 screw size refers to the shape and thread pitch for the screws. We do not specify a screw length because the thickness of one mounting bracket can differ from another. It is recommended to inspect the mounting bracket in order to determine that which will best fit your installation.
I apologize, but no; the LSW200BG mounting bracket is designed for compatibility with televisions that have a 200mm x 200mm mounting plate. The 47LM6200 is designed with a 400mm x 400mm VESA compliant bracket. We recommend the use of the LSW400BX or the LSW400BXG mounting bracket.
We appreciate your interest in this television and its accessories. The 47LM6200 model television is designed to be compatible with any VESA Compliant wall mount with a 400mm x 400mm bolt spacing. The manufacturer recommends using either the LSW400BX or the LSW420BX bracket.
We appreciate your interest in this television and its accessories. The 2012 model Smart TVs with the Skype feature are designed for compatibility with the AN-VC400 Video Camera. The AN-VC300 will not be compatible.
We regret the inconvenience you have experienced with this television. Some additional information will be needed in order to determine the cause of this loss of audio; such as what apps are being used, and what connections are being incorporated. Please contact our Customer Interactive Center at 800-243-0000 to troubleshoot this matter.