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Most Recent Questions
Recent Question:
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60GA6400 Settings Crash- TruMotion
Recent Question:
Does this model supports PAL and NTSC standards?
Recent Question:
Would I be able to get a replacement remote?
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Customer questions and answers for
55LM6200

55" Class Cinema 3D 1080p 120Hz LED TV with SmartTV (54.6" diagonal)
Customer questions and answers:
95 Questions
 | 
97 Answers
Overall rating:
4.688 out of 5
4.7
out of
5
(301 Reviews)296

Customer questions and answers for LG Electronics 55LM6200

Question

120HZ not working?

Watched a movie in 1080P and in a scene where people were clapping, the TV became very blury. At 120HZ this should not be happening. Is this a software issue? The TV always shows 60HZ??????
Category: I own this product
Interested in: Troubleshooting
 
Products related to my question
55LM6200
4.6 out of 5(60)
 
 
 
 
 
asked 2 years, 3 months ago
User Name:
cease
Elk Grove, CA
on 55LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television. The 120Hz setting is designed into the LCD panel of this television. All broadcasts, regardless of the notation on the screen, will automatically be processed to fit the 120Hz refresh rate of the screen. The 60Hz designation simply refers to the signal frequency as it is received. If it appears on the TV screen, it is showing as 120Hz. If the image is blurry, then it would be recommended to make adjustments to the features in the PICTURE menu. You might try the SHARPNESS, the PICTURE OPTION, or the ADVANCED CONTROL settings.
answered 2 years, 3 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Amazon Instant Video

When is Amazon App coming to this TV? I bought it thinking i would be able to do AMAZON Streaming video in addition to Netflix. Come on LG get with the program. Your competitors are all doing it.
asked 2 years, 2 months ago
User Name:
sneezerdoc
on 55LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Amazon Instant Video and Amazon Prime have not been added to any of our 2012 Smart TV model lines. This was a decision made by Amazon. At this time, we have no information available as to whether this feature will be added.
answered 2 years ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What do I need to hook up wireless headphones to the optical out?

I have sennheiser R120 Headphones. Trying to hook into a LG smart T.V.
asked 2 years, 2 months ago
User Name:
Smiley
on 55LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television and its compatibilities. The OPTICAL Digital Audio Output jack is designed for use with Home Theater Systems with a corresponding INPUT jack. We can offer no assistance in modifying the TV with other accessories in order to allow it to use devices for which it was not designed.
answered 2 years ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

google play music

google play music will not recognize my files on usb anymore. The first attempt was successful. After some glitch it showed no music. I had to uninstall and reinstall.
I posted this concern earlier but it didn't appear on the site. Yet, i see questions like does this tv come with a power cord. Trust me, i Google before posting.
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 1 month ago
User Name:
hmmha
on 55LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television. The LM6200 series has not been designed for operation with Google Play Music. This unit has its own MUSIC player located in the MY APPS menu. Also, this unit should only be compatible with MP3 formatted audio files. If you have additional questions about this matter, please contact our Customer Interactive Center at 800-243-0000.
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How to use DVR function on 55LM6200 ?

cant find it on settings.
Category: I own this product
Interested in: How To use
asked 2 years, 1 month ago
User Name:
Jagmont
on 55LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Use the button on the lower right hand side of the remote and then navigate to the areas on the lower portion of the screen and use the larger round select button to chose the area you wish to enter. Then continue the same process until you find exactly where you wish to go. If you have a specific area you cannot locate, please write the function you are seeking and I'd be glad to help you and if that area is available, I should know as I have been through all the available locations.
Gender: male
answered 2 years, 1 month ago
User Name:
wsbn
Young Harris, GA
0points
0out of 0found this answer helpful.
Question

Can I update from Adobe Flash 9 to Flash 10?

All of the websites are now going to the newer versions of flash. Will LG send an update to allow us to update as well?
Category: I own this product
Interested in: How To use
asked 2 years ago
User Name:
Dubs
Charlotte, NC, USA
on 55LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. Our 2012 model televisions are designed for compatibility with Flash 11 and earlier. Typically, the version of the software is not the restricting issue, but rather the additional scripting on the webpage that limits the availability of the image. The website may have a mobile version of the video that should be compatible. Many times, however, the scripting on the page will restrict videos to computers rather than tablets or TVs. This unit is not configured to receive random software installation, such as a different Flash version or Java.
answered 2 years ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Control Volume on NB3520A

How can I control the volume on the NB3520A with the TV remote?
Category: I own this product
asked 1 year, 11 months ago
User Name:
Paul2012
MO
on 55LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but it will not be possible to control the Sound Bar audio with the television remote control. The TV remote is not a universal remote control and is not designed to control any other devices, except through the SIMPLINK feature, which requires a HDMI connection, which is not available on your Sound Bar.
answered 1 year, 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What Browser is this?

What type of browser is this TV using? It's obviously not Chrome, IE, or Firefox.
Category: I own this product
Interested in: How To use
asked 1 year, 11 months ago
User Name:
Silke
Washington, USA
on 55LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television and its features. The web browser, on this television, is a proprietary component of the television, developed for use with our LG televisions.
answered 1 year, 11 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Picture Calibration

Hello, I have been watching a Plasma TV for many years and now have purchased a LG LED LCD 55LM6200 and I HATE IT. I am sure I need to just figure out picture settings. Please help!!
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 10 months ago
User Name:
Lorie
Alberta, Canada
on 55LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Our offices, in the United States, do not have product information for Canada. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/ca_en/index.jsp. You may also contact our Canada offices at 1-888-542-2623.
answered 1 year, 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

LM 6200 55" Preloaded Premium Apps

I have just purchased (Dec 2012) an LM 6200 55" from Amazon in the USA and shipped it to the Caribbean. Netflix and many more of the preloaded premium apps are not showing. Why???
Category: I own this product
Interested in: How To use
asked 1 year, 10 months ago
User Name:
KCaribbean
Caribbean
on 55LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I think you need internet !!
Gender: male
answered 1 year, 10 months ago
User Name:
Johan2781
New Jersey
0points
0out of 0found this answer helpful.
Question

can you record tv shows to a usb thumb drive?

If so, how do I do it?
Category: I own this product
Interested in: How To use
asked 1 year, 9 months ago
User Name:
Fastback
on 55LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but no; this television does not have any sort of recording feature available.
answered 1 year, 9 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Does this TV support PAL format

I am planning to take this TV to India. Does this TV work with PAL format or do I need PAL-NTSC converter?
Category: I own this product
Interested in: How To use
asked 1 year, 8 months ago
User Name:
Alex27
on 55LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but no; this television is not designed for compatibility with any PAL formats. LG televisions that have been released in the United States are only designed for use in the US. This unit is not intended for use outside the US, and along with this, its warranty will not be valid in any other country.
answered 1 year, 8 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

what is bezel size on model 55lm6200?

Category: I do not own this product
asked 1 year, 6 months ago
User Name:
johnrx
on 55LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Top and sides are 7/8" and the bottom of the bezel is
1 1/4", hope this is what you are asking for.
Gender: male
answered 1 year, 5 months ago
User Name:
bugeater
Lincoln, NE, USA
0points
0out of 0found this answer helpful.
Question

Why does it say 60hz in top corner when it is a 120hz tv?

I cant get my tv to look as clear as it did on display. Any ideas or recommendations?
Category: I own this product
asked 1 year, 11 months ago
User Name:
Cory
on 55LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The TV is letting you know what the Signal is. If your hooked to cable or satelite...the input signal is 60hz. Your TV can upconvert that to 120hz...but the actual signal in is 60hz and that's what it will display in the info bar.

I recently had to reset my TV...and all the sudden the picture didn't look nearly as good as it had before. After playing with the settings for 2 days though, I was able to get it back to the way it looked before. Try increasing Dejudder (Tru-Motion), playing with the settings in VIVId, etc.
Gender: male
answered 1 year, 11 months ago
User Name:
MattH
Phoenix, AZ, USA
0points
0out of 0found this answer helpful.
Question

Is it possible to mount the 55LM6200?

The saleman said that the screws would not be strong enough to hold tv to the mount. I want to make sure this is accurate. Also is there a specific wall mount I should use ie brand?
Category: I own this product
Interested in: How To use
asked 1 year, 11 months ago
User Name:
Cjaye
on 55LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This TV is compatible with any VESA standard 400mm x 400mm wall mount.
answered 1 year, 10 months ago
User Name:
LGJoel
+1point
1out of 1found this answer helpful.
Question

How to play movie from my NAS (D-Link DNS323)

Hi: I have connected the 55LM6200 to my home network through RJ45 (wired netowrk connection). I can browse through my PC, however I cannot see the NAS which connected to the same home network. How can I fix it?
Thanks
Category: I own this product
Interested in: How To use
asked 1 year, 11 months ago
User Name:
HerbTea
Richmond Hill, ON, Canada
on 55LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Our offices, in the United States, do not have product information for Canada. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/ca_en/index.jsp. You may also contact our Canada offices at 1-888-542-2623.
answered 1 year, 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Why is my TV restarting when I watch Netflix through the smart app

I will be watching a show and then netflix will stutter and the screen goes black, after a few moments the LG logo will appear and the TV will restart and go back to the HDMI input. I can play from the smart apps for about 15-30 mins and this has happened about 5 times tonight. According to the TV I am up to date on Software. Is my TV defective, I have only had it for about 1 week.
Category: I own this product
Interested in: Troubleshooting
 
Products related to my question
55LM6200
4.6 out of 5(60)
 
 
 
 
 
asked 1 year, 11 months ago
User Name:
jhammill81
Clinton, MA, USA
on 55LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television. We may be able to determine the cause of this trouble with some information about the network settings and connections. Please contact our Customer Interactive Center at 800-243-0000 to troubleshoot this matter.
answered 1 year, 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What size mounting screws do I need for 55 inch 3d tv?

Category: I own this product
Interested in: Troubleshooting
asked 1 year, 11 months ago
User Name:
Smitty66
South Fayette, PA, USA
on 55LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. According to the information listed on page 18 of the owner’s manual, this TV will use four M6 machine screws.
answered 1 year, 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How do you cannect to the internet and connecting a wii?

Category: I own this product
Interested in: How To use
asked 1 year, 10 months ago
User Name:
richyy9955
on 55LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There are several ways to connect these devices. To use the Smart TV features, the TV needs to connect to your local network router access point with a standard LAN cable. The Wii system can connect to the TV using the RED/WHITE/YELLOW to SINGLE YELLOW patch cable that is provided with the TV, such as is depicted on page 24 of your owner’s manual. If you have additional questions about this connection, please contact our Customer Interactive Center at 800-243-0000.
answered 1 year, 10 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Why can't I connect to my wireless network?

I've tried the set up and the Expert set up. Still nothing. I have a netgear router, all the other devices in my home works. Very disappointed with this purchase if this doesn't work.
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 10 months ago
User Name:
TSantos
Mililani, HI, USA
on 55LM6200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television. This unit should operate fine with a wireless connection. We will need additional information concerning your network, configurations, and the number of devices on the system. Please contact our Customer Interactive Center at 800-243-0000 for assistance with troubleshooting this matter.
answered 1 year, 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
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