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Most Recent Questions
Recent Question:
What is the decibel rating for this (or comparable) model?
Recent Question:
What exactly does hidden door hinges on the LFC28768ST model mean? We need to know if the doors will open without hitting the wall.
Recent Question:
Where can I purchase the freezer ice bin for this model?
Recent Question:
Why does water line at rear need to be disconnected to remove left door?
Recent Question:
NEED MORE PHOTO'S OF THE DOOR IN DOOR OPENING
Questions with Most Recent Answers
Question:
Hi, can the doors be taken off and what is the depth without doors? Thank you.
Question:
Depth of freezer when open
Question:
Icemaker LFC22770st
Question:
Will the french doors open enough in a closed in 32inch opening ?we are wanting to purchase this model but have concerns over the door openings
Question:
Water dispensing at water dispenser but not into icemaker.

Customer questions and answers for
LG Electronics LFX28968ST

Ultra-Large Capacity 3 Door French Door Refrigerator with Smart Cooling
Customer questions and answers:
55 Questions
 | 
67 Answers
Overall rating:
4.707 out of 5
4.7
out of
5

Customer questions and answers for LG Electronics LFX28968ST

Question

WHAT IS THE DIFFERENCE BETWEEN LFX28978 AND LFX28968

THE REFRIGERATOR SEEM THE SAME . DID THEY DO AWAY WITH THE LIFT HANDLE?

/
asked 2 years, 5 months ago
User Name:
Tester1
on LFX28968ST
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
The LFX28978 AND LFX28968 have small differences in features. But the models look very similar.
answered 2 years, 1 month ago
User Name:
LGJoel
-8points
0out of 8found this answer helpful.
Question

Is the front of refrigerator LFX28968ST magnetized?

Category: I do not own this product
Interested in: Specifications
asked 4 months, 2 weeks ago
User Name:
MKay
on LFX28968ST
0points
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3 answers
Answers
answer 1
If the refrigerator is stainless steel than the answer is no magnets won't work. If you have an ice maker installed on the left door, the metal it has on it will allow some strong magnets to be applied.
Gender: male
answered 2 months ago
User Name:
C00LMAN
Illinois
0points
0out of 0found this answer helpful.
answer 2
No Your magnetics have to go on the side
Gender: male
answered 4 months ago
User Name:
Earl201
Ontario, CA
0points
0out of 0found this answer helpful.
answer 3
Yes, but magnets may scratch the surface. I'd be careful with using heavy magnets on the front. The sides are also magnetic and will not scratch easily.
Gender: female
answered 4 months ago
User Name:
Augie
Baltimore, MD, USA
0points
0out of 0found this answer helpful.
Question

Fan Noise

High I just bought this fridge I love it, but there is noise that is on constantly I dunno if it is the compressor or just a fan , which actually stops when you open the door, I understand that's a good feature for energy saving to stop it when the door is open, but my question is , does this fan/compressor run 24/7? because I'm sure the fridge is pretty cold right now, it's way past 24 hrs, I live alone so no kids and door is closed most of the time, thanks.
Category: I own this product
Interested in: Troubleshooting
asked 4 months ago
User Name:
Xguy
on LFX28968ST
0points
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3 answers
Answers
answer 1
I have had this refrigerator for 1 month and the constant humming is making me crazy. My kitchen is open to the living room and I have to keep the TV volume louder just to cover the hum from that darn thing. I am still within the return policy period at Home Depot and am researching what model to exchange it for. Certainly with regret because I do love everything else about this refrigerator. And sadly all the other French door style refrigerators sold by Home Depot seem to have some negative reviews about the noise, so I don't know yet what to do. I may be forced to give up the French door style to find a guaranteed quieter model. I am frustrated to find myself in this situation after making what I thought was a well researched decision, believing what I read prior to my purchase about how quiet the LG brand was.
Gender: female
answered 2 weeks, 1 day ago
User Name:
ritaatwork
Richardson, TX, USA
0points
0out of 0found this answer helpful.
answer 2
Mine seems to make the noise just like yours, definitely louder than any fridge I've had before, had mine 4 months now.
Gender: male
answered 1 month, 3 weeks ago
User Name:
david10364
Bonaire, GA 31005, USA
0points
0out of 0found this answer helpful.
answer 3
We appreciate your interest in this refrigerator. The compressor does NOT stay on constantly. It is normal for a fan to be circulating the cold air, and then to stop operating when the door is open. If the unit is having trouble with its operations, then please contact our Customer Interactive Center at 800-243-0000 that we might assist with resolving the matter.
answered 3 months, 4 weeks ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

how the the freezer door open?

Category: I own this product
Interested in: How To use
 
Products related to my question
 
LFC20770SW
4.8 out of 5(18)
 
 
 
 
 
asked 2 years, 1 month ago
User Name:
Dunc
on LFX28968ST
-1point
0out of 1found this question helpful.
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2 answers
Answers
answer 1
opens like a drawer and has another drawer inside
on top that also slides out.
Gender: female
 
Products related to my answer
LFX28991ST
4.8 out of 5(27)
 
 
 
 
 
answered 2 years ago
User Name:
Debe
Gloucester,Va
0points
0out of 0found this answer helpful.
answer 2
The freezer door on this refrigerator is a drawer that slides outward.
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Normal Operation of Fridge

I just purchased a LG french door fridge model LFX28968ST. This my first french door fridge and I had a question regarding the normal operation. It has almost been 24 hours since the fridge was installed. Does everyone else experience a fan than turns off when the fridge doors are open and turns back on when the doors are closed. Is this normal? Does this stop after some time or is this normally how the fridge runs?
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 4 months ago
User Name:
Alohn
on LFX28968ST
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2 answers
Answers
answer 1
I have had this fridge since February and I have the same thing happening. The fans shuts off when you open the fridge. I think it is an energy saver type feature so you aren't running the fridge if the doors are open.
Gender: female
answered 1 year, 3 months ago
User Name:
hjj106
Zion, PA, USA
+1point
1out of 1found this answer helpful.
answer 2
Yes; it is normal operation for the fan to deactivate when the doors are open.
answered 1 year, 4 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

The ice maker freezes up and I have to manually break the ice up as it is in chunks. Freezer temp 0

Category: I own this product
Interested in: Warranty issue
asked 7 months ago
User Name:
Iceman2014
on LFX28968ST
0points
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2 answers
Answers
answer 1
If you don't use the ice very often then all ice makers do that!
Gender: female
answered 5 months, 3 weeks ago
User Name:
Gagnevada
0points
0out of 0found this answer helpful.
answer 2
We regret the trouble you have experienced with this refrigerator. It is recommended to check for any air leaks around the freezer door or around the dispenser. It is also recommended to check to see if the clumping might be from water over-spray in the ice maker. The unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 6 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Just bought lfx28968st. Can I set the display to show the actual temp of inside refridge? Thanks

Category: I own this product
asked 11 months ago
User Name:
mel99
CA
on LFX28968ST
0points
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2 answers
Answers
answer 1
On ours, each time you open the fridge, the displa comes on showing the temperature of the refrigerator and freezer.
Gender: male
answered 11 months ago
User Name:
tonynicole
San Jose, CA, USA
0points
0out of 0found this answer helpful.
answer 2
I apologize, but no; the display on the refrigerator is designed to show the TARGET temperature. It does not have the option to adjust to the actual temperature.
answered 11 months ago
User Name:
NeilE
+3points
3out of 3found this answer helpful.
Question

Love my LG LFX28968ST, but it seems to run louder than it should.

Vibration noises when running...any suggestions? I have checked to make sure the door in front of the ice maker is closed properly.
Category: I own this product
Interested in: Troubleshooting
asked 4 months, 3 weeks ago
User Name:
OmaB
Pueblo West, Colorado
on LFX28968ST
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
Check to make sure it's level and the feet are adjusted properly.
Gender: female
answered 4 months ago
User Name:
Augie
Baltimore, MD, USA
0points
0out of 0found this answer helpful.
answer 2
We regret the trouble you have experienced with this refrigerator. It is difficult to determine where a vibration noise might originate without a more detailed description of when it occurs. Are shelves loose? Are the stabilizing feet extended? Please contact our Customer Interactive Center at 800-243-0000 to further troubleshoot this matter.
answered 4 months, 1 week ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Compressor sticker on door

What is the trick to removing the 10 year warranty sticker for the compressor? I'm afraid of scratching the door...
Category: I own this product
Interested in: Troubleshooting
asked 11 months ago
User Name:
Krisy
St. Petersburg, FL
on LFX28968ST
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
Goo Gone, non abrasive!
Gender: male
answered 10 months ago
User Name:
Russ40
Fort Worth, TX, USA
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in this refrigerator. The label can typically be removed using hot water and a soft cloth, or sometime by use of a hair dryer. If you continue to experience difficulties, please contact our Customer Interactive Center at 800-243-0000.
answered 11 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Does this fridge dispense chilled water from a reservoir or is the water just run through the filter before being dispensed.

Category: I own this product
asked 1 year, 1 month ago
User Name:
Fiji
on LFX28968ST
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2 answers
Answers
answer 1
There is chilled water stored.
Gender: female
answered 1 year ago
User Name:
Teresa11
Las Vegas, NV, USA
0points
1out of 2found this answer helpful.
answer 2
We appreciate your interest in this refrigerator. The LFX28968ST refrigerator does have a water tank available for the cooling of water before being dispensed.
answered 1 year, 1 month ago
User Name:
NeilE
+3points
3out of 3found this answer helpful.
Question

DO I NEED TO TURN THE REFRIGERATOR TEMPERATURE LOWER TO GET COLDER WATER FROM THE DISPENSER

MODEL LFX28968ST
Category: I own this product
Interested in: How To use
asked 11 months ago
User Name:
VON1
76065
on LFX28968ST
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
I wondered why the water wasn't very cold coming out of the dispenser too. They say there is a holding tank for water that cools it before dispensing. It must be about 8 oz.'s big because more than that, the water is luke warm. I couldn't find any spec's on the size of the holding tank.

To compensate, we use a few cubes of ice when getting water from the dispenser. Not perfect but it's a work around we quickly got used to.
Gender: female
answered 2 weeks, 1 day ago
User Name:
ritaatwork
Richardson, TX, USA
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in this this refrigerator and its features. Yes; adjusting the refrigerator temperature can lower the temperature of the water dispenser. The water tank is located in the refrigerator door near the dispenser and ice maker.
answered 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Does the height include the hinges?

Category: I own this product
Interested in: Troubleshooting
asked 3 weeks, 6 days ago
User Name:
John04
on LFX28968ST
0points
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2 answers
Answers
answer 1
On the spec sheet that came with mine it says 68 3/8" to top of case, 69 3/4" to top of hinge.
Gender: female
answered 2 weeks, 1 day ago
User Name:
ritaatwork
Richardson, TX, USA
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in this refrigerator. The dimension for the height of this unit is 69 3/4". This is to the top of the door hinge, according to the information on our website. Specifications are subject to change at any time without advance notification.
answered 2 weeks, 2 days ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Need part number of fresh air filter for lfx31925st

asked 2 years, 5 months ago
User Name:
lapetino
on LFX28968ST
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. The part number for the air filter is ADQ73214402.
answered 2 years, 4 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What does the error message IF on the Water and Ice despenser mean?

We have an error message on the water and ice despenser and the fridge is no longer making ice.

What does the code IF error message mean?

Hoe can we get this fixed?

we have the French 3 door LG
asked 2 years, 4 months ago
User Name:
LGfridge
Highlands Ranch, CO, USA
on LFX28968ST
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1 answer
Answers
answer 1
We regret the trouble you have experienced with this refrigerator. The IF error code suggests a problem with the Icemaker Fan. This will likely require service to resolve the matter. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 2 years, 4 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How much power does this consume?

Need to figure out the load for Senior Design; for the electrical system of a building.

Can't find any thing on the spec sheet.

Thanks!
asked 2 years, 4 months ago
User Name:
Mrow
on LFX28968ST
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Recomend a 20 Amp for any fridge / freezer.
answered 2 years, 1 month ago
User Name:
throck98
Indian Land SC
-2points
0out of 2found this answer helpful.
Question

3 Door cabinet depth only

Category: I do not own this product
Interested in: Specifications
asked 2 years, 2 months ago
User Name:
Anonymous
on LFX28968ST
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Answers
answer 1
Allow at least 24 inches (61 cm) in front of
the refrigerator to open the doors, and at
least 2 inches (5 cm) between the back of the
refrigerator and the wall.
answered 2 years, 1 month ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

difference between 2 refrigerators

What is defference between Model # LFX28968ST and Model # LFX31925ST besides the cubic feet
Category: I do not own this product
asked 2 years, 1 month ago
User Name:
House2
on LFX28968ST
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Answers
answer 1
The LFX31925ST unit is larger in size as well. Also has Premium LED lighting in the freezer and 3 draws. Next the Refrigerator Lighting is Ceiling and Side LED lighting. Lastly the Energy rating is Energy Star/CEE Tier 1.
answered 2 years, 1 month ago
User Name:
LGJoel
+1point
1out of 1found this answer helpful.
Question

FF error

On the refrigerator temperature display, it has FF. What is that? Thanks. By the way, the frig and freezer doesn't get colder at all - just room temp.
Category: I own this product
asked 1 year, 10 months ago
User Name:
Stank
Montclair, CA, USA
on LFX28968ST
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Answers
answer 1
The error message ER FF is a Freezer Fan Error message. This can be caused by the fan motor failing, or it could be a frost/ice build up around the fan blades preventing it from running properly. This error can be resolved by unplugging the refrigerator for about 4 hours, allowing it to thaw. Once the moisture is dried up, reconnect the unit and allow it to fully cool before returning the contents. If the error message returns, then the unit will likely require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 1 year, 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

No Closed Door Shelf

I noticed the LFX28968ST does not include a closed shelf on the door for storing butter and such. Any reason it was not included with this model?
Category: I own this product
Interested in: How To use
asked 1 year, 9 months ago
User Name:
Howie411
on LFX28968ST
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1 answer
Answers
answer 1
We appreciate your interest in this refrigerator and its features. No indication has been provided by our factory as to why such a bin was not included in this particular model.
answered 1 year, 9 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Can you buy additional door/internal refrigerator shelves?

Category: I own this product
asked 1 year, 9 months ago
User Name:
KarenG
West Chester, PA, USA
on LFX28968ST
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1 answer
Answers
answer 1
Sears and Lowes online parts or 1-800 numbers have the door bins, and I would assume shelves.
answered 1 year, 3 months ago
User Name:
Foodie1
Wisconsin
+1point
1out of 1found this answer helpful.
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