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Customer questions and answers for
WM3470HVA

4.0 cu. ft. Ultra Large Capacity TurboWash™ Washer with Steam™ Technology
Customer questions and answers:
105 Questions
 | 
150 Answers
Overall rating:
4.807 out of 5
4.8
out of
5
(435 Reviews)422

Customer questions and answers for LG Electronics WM3470HVA

Question

Does your WM3470 model washer include the Water Plus feature?

The Water Plus feature seems to be very important to me. Which front load model washers include this feature?
Category: I do not own this product
asked 2 years, 3 months ago
User Name:
Mattf
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
no
Gender: male
answered 2 years, 1 month ago
User Name:
consumer654756
Orange, CA, USA
0points
0out of 0found this answer helpful.
answer 2
I believe it does!
Gender: female
answered 2 years, 2 months ago
User Name:
Keesha
Loch Lloyd, MO, USA
-1point
0out of 1found this answer helpful.
Question

Laundry soap for washer/dryer combo unit

Can I use HE laundry soap in my marine washer/dryer combo unit?
Category: I own this product
Interested in: How To use
asked 2 years, 3 months ago
User Name:
Cinde
Bremerton, WA, USA
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I believe all new machines need HE detergent
Gender: female
answered 2 years, 2 months ago
User Name:
Keesha
Loch Lloyd, MO, USA
-1point
0out of 1found this answer helpful.
answer 2
Recommended detergent:
Make sure to use HE (High-Efficiency) detergent for frontloading washing machines. HE detergents dissolve more
efficiently and produce fewer suds to ensure efficient
washing and rinsing. Use the correct amount of detergent as
indicated on the label of the detergent packaging.
Gender: male
answered 2 years, 3 months ago
User Name:
GlennM
0points
1out of 2found this answer helpful.
Question

Are the hoses that come with the Washer high rated

Are the gray hoses that come with the washer braided? What is the burst pressure? (I want to know if I should buy the stainless steel hoses or is this not necessary if the hoses that come with the washer are of high quality)
Category: I do not own this product
Interested in: Specifications
asked 2 years, 3 months ago
User Name:
njguyjt
on WM3470HVA
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
good enough for a couple of years but you cant beat braided for longevity
Gender: male
answered 2 years, 1 month ago
User Name:
consumer654756
Orange, CA, USA
0points
0out of 0found this answer helpful.
answer 2
Yes, they are very high quality
Gender: female
answered 2 years, 2 months ago
User Name:
Keesha
Loch Lloyd, MO, USA
-1point
0out of 1found this answer helpful.
Question

Depth of 347 front load washer

I am replacing old machines. They sit on wooden cabinets/drawers that are from wall to front 28 inches. There is plenty of room in front to swing out the door. Will this model or any lg model fit this space
Category: I do not own this product
asked 2 years, 3 months ago
User Name:
bea58
Milwaukee, WI, USA
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
leveling legs are about 24 inches from front to rear. Those should fit on your box. Total size from back of machine to front of front door is approx. 30 inches. The matching dryer is what you might have problems with since you need to leave room in the back for a 4 inch vent hose. The additional riser stands will probably not fit on you boxes
Gender: male
answered 2 years, 1 month ago
User Name:
consumer654756
Orange, CA, USA
0points
0out of 0found this answer helpful.
answer 2
You need 29 3/4 inches front to back
Gender: female
answered 2 years, 2 months ago
User Name:
Keesha
Loch Lloyd, MO, USA
+1point
1out of 1found this answer helpful.
Question

i have an area that is 59 1/2" wide and 42" high. Will I be able to fit 4.0 cf washer and matching dryer in this space?

The depth is adequate but there will be cabinets on either side.
Category: I do not own this product
asked 2 years, 2 months ago
User Name:
jmvsnyder
on WM3470HVA
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
you need 58 inches for the washer and dryer, so that will work. The height is 39 inches, so if you don't want the drawer under it will work.
Gender: female
answered 2 years, 2 months ago
User Name:
Keesha
Loch Lloyd, MO, USA
+2points
2out of 2found this answer helpful.
answer 2
Yes, you have enough space to fit them side by side :)
Thank you for your question.
answered 2 years, 2 months ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
Question

Does the WM3470HVA Washer have an internal drum light?

There is no light on inside the washer when we open the door. Is there supposed to be a light on the inside of this washer? If so, how do we turn it on? Can you turn it on while the washer is running?
asked 2 years, 4 months ago
User Name:
woohoo
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
No, there is no light inside the washer.
Gender: female
answered 2 years, 1 month ago
User Name:
SarahW
TX
0points
0out of 0found this answer helpful.
answer 2
I apologize, but no; according to our information, it does not appear that a drum light is an available option in this washing machine.
answered 2 years, 2 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Do your front load washers have separate water connections for hot and cold water?

We are interested in this washer, but I cannot see from the specs if they accommodate separate connections/water lines for hot vs cold water. This is an important feature for us.
asked 2 years, 4 months ago
User Name:
cynodessafl
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
yes
Gender: male
answered 2 years, 1 month ago
User Name:
consumer654756
Orange, CA, USA
0points
0out of 0found this answer helpful.
answer 2
I have an LG washer (WM3470HVA) and it does have separate hot/cold hose connections.
answered 2 years, 4 months ago
User Name:
Greg
Saint James, NY
0points
0out of 0found this answer helpful.
Question

Can I use oxiclean with this machine?

Does Oxiclean go in the "prewash" spot or directly in the machine? Or not at all?
asked 2 years, 4 months ago
User Name:
LuvMyLG
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes you can use it as long as it is HE rated. You can put it in either the pre-wash or the regular wash side. If using the pre-wash, remember to only use 1/4 (i believe) of what you would usually use for a regular wash. And if using the regular wash side, make sure you take out the plastic insert that you use to pour your detergent into. DO NOT put Oxiclean directly in the machine. All your detergents/softners/bleach/cleaners should always go in the detergent tray.
Gender: male
answered 2 years, 2 months ago
User Name:
JoeW1
West Lafayette, IN
+2points
2out of 2found this answer helpful.
answer 2
We appreciate your interest in this washing machine. It is not recommended to use a liquid detergent and a powdered additive. In order to use OxyClean, which is a powder, one must also use a powder detergent.
answered 2 years, 2 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

WM3470H and DLGX3471V displays

what is load sensing in WM3470H? and what is the cooling in the dryer? The cooling sing is always on, is it correct?
asked 2 years, 4 months ago
User Name:
Yelena
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Load Sensing is the little rotations the washer goes through before it fills with water. It "senses" how much water will be needed for the wash before it begins.

As for the "cooling" cycle; I believe it does apply to every setting on the dryer.
Gender: female
answered 2 years, 1 month ago
User Name:
SarahW
TX
0points
0out of 0found this answer helpful.
answer 2
The portion of the cycle listed as LOAD SENSING is simply when the washer is testing the weight of the clothing and making sure it is properly balanced. The COOLING message on the dryer is the cool down at the end of the cycle.
answered 2 years, 2 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Does this washer allow you to soak overnight?

asked 2 years, 4 months ago
User Name:
CindyS
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Very little water is used in this machine but cleaning is very efficient. Water is sprayed on the clothes. No water ever sits flooded in the machine. Sounds like you need a top loader rather than a front loader
Gender: male
answered 2 years, 1 month ago
User Name:
consumer654756
Orange, CA, USA
+1point
1out of 1found this answer helpful.
answer 2
As it turns out, unfortunately soaking over night is not an option.
answered 2 years, 2 months ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
Question

are these units designed to be stackable??

asked 2 years, 4 months ago
User Name:
dave737
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
No these units are large capacity and will not stack
Gender: female
answered 2 years, 2 months ago
User Name:
Keesha
Loch Lloyd, MO, USA
-2points
0out of 2found this answer helpful.
answer 2
Absolutely!
User submitted photo
answered 2 years, 4 months ago
User Name:
reubenr
Cornwall, NY
+1point
1out of 1found this answer helpful.
Question

Does this model have a drum light?

Category: I own this product
asked 2 years, 2 months ago
User Name:
oilman
Pauls Valley Oklahoma
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
no
Gender: male
answered 2 years, 1 month ago
User Name:
consumer654756
Orange, CA, USA
0points
0out of 0found this answer helpful.
answer 2
yes
Gender: male
answered 2 years, 2 months ago
User Name:
surtran
Texas, USA
0points
0out of 0found this answer helpful.
Question

Can you use the wash balls that can be bought with small granules inside the ball there

The ball has small granules that clean the clothes but very little sudsing occurs
Category: I own this product
asked 2 years, 1 month ago
User Name:
socer9
Roanoke, VA, USA
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I'm not sure what the "wash balls" are; is that a type of detergent? I know that the Tide "Pods" are not recommended, but I don't know why that is. Seems like the pods would be a great easy method for adding detergent.
Gender: female
answered 2 years, 1 month ago
User Name:
SarahW
TX
0points
0out of 0found this answer helpful.
answer 2
It is not recommended to use a wash ball. Such a device can potentially cause damage to the wash drum. The manufacturer recommends only using a labeled High Efficiency (HE) detergent.
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How much clothes can I put in the 3470 washer?

For the front loader 4.0 cu ft capacity washer, how much of the drum can I fill with clothes? Can I completely fill it? Is there a weight limit?
Category: I own this product
Interested in: How To use
 
Products related to my question
WM3470HWA
4.7 out of 5(212)
 
 
 
 
 
asked 2 years, 1 month ago
User Name:
Anonymous
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Per the operations manual, up to 8 pounds. When washing comforters of any size, it is limited to one item.
Gender: male
answered 2 years ago
User Name:
GidgetKaleaLexiMomo
Las Vegas, NV, USA
0points
0out of 0found this answer helpful.
answer 2
From the User Manual:

The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer should close easily.
Gender: female
answered 2 years, 1 month ago
User Name:
SarahW
TX
0points
0out of 0found this answer helpful.
Question

Can you use the Tide Pods in the front loading wahing machines?

Category: I do not own this product
Interested in: Specifications
asked 1 year, 10 months ago
User Name:
Word
West Point, NE
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes, they work well.
Gender: female
answered 1 year, 9 months ago
User Name:
MonyaW54
Doniphan, MO 63935, USA
0points
0out of 0found this answer helpful.
answer 2
You should stick to HE detergent which doesn't suds near as much as regular. I believe the pods are for regular machines and are pre-measured, therefore would suds too much.

I use Tide HE, but Wisk and All also make excellent he detergent products and cost half as much per load as Tide.
Gender: female
answered 1 year, 9 months ago
User Name:
Berd
New London, WI 54961
0points
0out of 0found this answer helpful.
Question

New washing machine. WM3470HVA

I have noticed that the pipes knock loudly when the water fills in machine. Why is this? How can this be resolved? I'm afraid my pipes will burst. The washer is in the basement and I hear it very loudly in the kitchen. Also I do not have the installation manual which I would like. In addition I do not have the packing brackets which I read should be used when moving. I guess the installers may have gotten rid of them. How do I get them? When I turn machine on the indicator marked "check filter" is lit. I have checked the owners manual and do not see anything about it. What filter? What needs to be done?
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 10 months ago
User Name:
Lbronx
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
This is normal. The sound you hear are your water pipes swinging as the washer "pulses" the water to check for load size. Be careful not to secure your pipes too firmly because then they could fail. The pipes need to "flex", and the highest pressure exists when there is no water being used. In other words, your pipes should not break because of the washer.

You will need to ask lg about shipping bolts for your washer.

There is a filter on the bottom left of the washer. Download the manua from lg. It explains how to rinse off this component.
Gender: male
answered 1 year, 6 months ago
User Name:
Anonymous
SC
0points
0out of 0found this answer helpful.
answer 2
The sound you have described is something known as a Water Hammer. If you are experiencing a water hammer effect in your pipes, there is a way to resolve that. Try the following steps to attempt resolution to the situation. Shut off the main water valve to the home. Turn on all the faucets, opening the lowest one last (this is usually the faucet on the outside, for a garden hose). Once the lines are empty, turn off all the faucets. Turn on the main water valve. Turn on the faucets again, one at a time, from the lowest to the highest. A copy of the owner’s manual can be downloaded from our website at http://www.lg.com/us/support-produc.... Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte.... The Shipping Bolts for this washing machine model are 4011FR3159E, 4011FR3159D, and 4011FR3159J. Each will be needed.
answered 1 year, 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

diameter of drain line required for this machine

Category: I do not own this product
Interested in: Specifications
 
Products related to my question
 
 
asked 1 year, 10 months ago
User Name:
platapus
New York, NY, USA
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
A standard inch and one-half PVC-DWV line should be sufficient it it is properly vented.
Gender: male
answered 1 year, 9 months ago
User Name:
xbuilder
TX
0points
0out of 0found this answer helpful.
answer 2
The drain line comes with the unit, that's why the manual does not have the diameter information. If you still need the details about the drain line please visit the LG LiveChat Team at www.lg.com/us/support/message-customer-support for assistance. Thank you, have a lovely day!
answered 1 year, 10 months ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
Question

Can I steam AND Pre-wash in the same load?

My gym clothes are polyester. I wash about an 8-lb load each week. I like to pre-wash, wash, rinse, spin, steam, spin. Does this machine have a similar cycle to maxiumize freshness in my gym clothes while retaining their new appearance?
Category: I own this product
Interested in: How To use
 
Products related to my question
WM3470HVA
4.9 out of 5(221)
 
 
 
 
 
asked 1 year, 10 months ago
User Name:
PhilA
Westlake Village, CA, USA
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes, just select the Steam option when setting up the wash task.
Gender: male
answered 1 year, 6 months ago
User Name:
Anonymous
SC
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in this washing machine and its features. The COTTON/NORMAL cycle appears to have all additional options available for use during a load. See the Cycle Guide on page 23 of your owner’s manual.
answered 1 year, 10 months ago
User Name:
NeilE
0points
1out of 2found this answer helpful.
Question

how many minutes on the quick wash

Category: I do not own this product
Interested in: Specifications
asked 1 year, 10 months ago
User Name:
ronwashere
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I believe its 25 min
Gender: male
answered 1 year, 9 months ago
User Name:
MEDMAN91
Camarillo, CA, USA
0points
0out of 0found this answer helpful.
answer 2
TurboWash - is an option that saves you about 20 minutes of the regular cycle time :)
...so the total amount really depends on whatever cycle you choose to use with TurboWash.

Speed Wash - is a cycle for lightly soiled clothing and small loads which only takes a total of 15 minutes.
answered 1 year, 10 months ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
Question

What is the front of the door made out of? Can something be used to buff out light scratches?

The children have made smudge-like scratches that won't wipe off (possibly by rubbing a toy or object against the door). They are not deep (you cannot feel any indentation)
Category: I own this product
asked 1 year, 9 months ago
User Name:
Jmg110683
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Baking Soda and a little water rub with soft cloth and buff.
Gender: female
answered 1 year, 9 months ago
User Name:
MonyaW54
Doniphan, MO 63935, USA
0points
0out of 0found this answer helpful.
answer 2
We regret the inconvenience you have experienced with this washing machine. The door is designed with a chrome finish with a tempered glass door. Never use any harsh chemicals, abrasive cleaners or solvents to clean the washer, as they can damage the finish. We generally recommend the use of a mild, liquid detergent and warm water for cleaning purposes.
answered 1 year, 9 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
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