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Most Recent Questions
Recent Question:
Why is my washer using so much water?
Recent Question:
pause feature
Recent Question:
Is it safe to use vinegar and essential oils in the fabric softener or bleach compartments in this machine?
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Water Heater Heats Cold or Hot Water Only?
Recent Question:
Where can I find the serial number on a washing machine?
Questions with Most Recent Answers
Question:
stacking kit?
Question:
is LG model WM3570hwa id 2014 Energy Star Certicated?
Question:
I just purchased washer WM3050CW and dryer DLE3050W and I still have the pedestals from my old set WDP3W will they fit? If not is there an adaptor kit
Question:
Is the Est Time Remaining in hours & minutes? Is it by cycle or total time. It seems to not be a count down and I can't figure it out.
Question:
Using WT4970CW washer for the very first time. During set-up I noticed that the "hot" water in the washer tub was only lukewarm at best. Why?

Customer questions and answers for
WM3470HVA

4.0 cu. ft. Ultra Large Capacity TurboWash™ Washer with Steam™ Technology
Customer questions and answers:
105 Questions
 | 
150 Answers
Overall rating:
4.807 out of 5
4.8
out of
5
(435 Reviews)422

Customer questions and answers for LG Electronics WM3470HVA

Question

i have an area that is 59 1/2" wide and 42" high. Will I be able to fit 4.0 cf washer and matching dryer in this space?

The depth is adequate but there will be cabinets on either side.
Category: I do not own this product
asked 2 years, 1 month ago
User Name:
jmvsnyder
on WM3470HVA
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
you need 58 inches for the washer and dryer, so that will work. The height is 39 inches, so if you don't want the drawer under it will work.
Gender: female
answered 2 years, 1 month ago
User Name:
Keesha
Loch Lloyd, MO, USA
+2points
2out of 2found this answer helpful.
answer 2
Yes, you have enough space to fit them side by side :)
Thank you for your question.
answered 2 years, 1 month ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
Question

pulsing the water pipes when filling with water

When the washer machine is filling with water, it does not just fill up in one cycle, it turns the water on in pulses, which is causing the water pipes in the basement to pulse as well. It is causing back pressure in the hot water line and causing water to spit out the pressure relief valve.

Is this pulsing of the water normal?
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 4 months ago
User Name:
dlittig
on WM3470HVA
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
This is normal. Don't worry, your pipes are not going to burst. That is the machine doing its job and pulsing the right amount of water needed to wash your load. Woo-sahhh, your pipes are okay.
Gender: male
answered 2 years, 3 months ago
User Name:
Sharpness
Los Angeles, CA, USA
-1point
0out of 1found this answer helpful.
answer 2
The washing machine is designed to measure the weight and content of the washer tub and adjust the water levels accordingly. The addition of water is not uncommon. If you are experiencing a water hammer effect in your pipes, there is a way to resolve that. Try the following steps to attempt resolution to the situation. Shut off the main water valve to the home. Turn on all the faucets, opening the lowest one last (this is usually the faucet on the outside, for a garden hose). Once the lines are empty, turn off all the faucets. Turn on the main water valve. Turn on the faucets again, one at a time, from the lowest to the highest.
answered 2 years, 4 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Dry Clean Only Garments

Is there a setting on this washer that will clean "dry clean only" garments? I have a football jersey that is dry clean only.
Category: I own this product
Interested in: How To use
asked 2 years, 2 months ago
User Name:
Toastedhal
Dallas
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Hand wash - wool, but no dry clean cycle
Gender: female
answered 2 years, 1 month ago
User Name:
Keesha
Loch Lloyd, MO, USA
-1point
0out of 1found this answer helpful.
answer 2
We appreciate your interest in this washing machine. It has not been designed to be used on DRY CLEAN clothing. It is recommended to follow the care instructions that are on the clothing items.
answered 2 years, 2 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Can you wash a king size down comforter in a 4.0 cubic LG front loader?

Category: I own this product
Interested in: How To use
asked 2 years, 2 months ago
User Name:
browntrout
Salt Lake City
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
My user book says YES, i have not had it long enough to try. I have had many towels or 4 king size sheets. I will try it sometime.
Gender: female
answered 2 years, 1 month ago
User Name:
Keesha
Loch Lloyd, MO, USA
-1point
0out of 1found this answer helpful.
answer 2
Large items, such as sheets, blankets, pillows, etc.,do not distribute evenly across the surface of the drum.Because of this, they will not spin out water as effectively as loads of the same size,but smaller items. Evenly distribute the item as best if possible,adding a couple of items to help distribute weight, if necessary.
Gender: male
answered 2 years, 2 months ago
User Name:
GlennM
0points
1out of 2found this answer helpful.
Question

Why do clothes always come out hot? Does it always steam?

No matter what the cycle we choose, the clothes always come out warm. For example, I will select Cotton/Normal. I ensure that the steam option is not selected, I change the temperature to cold. After the wash I remove my clothes and they are warm to the touch. It also steams on the delicate cycle even after I ensure that I have not selected the steam option. Is it normal for the washer to do this, I can't find any answers on this anywhere!
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 2 months ago
User Name:
agm2010
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
No it does not always steam, you have to push the steam button. I have not had this problem
Gender: female
answered 2 years, 1 month ago
User Name:
Keesha
Loch Lloyd, MO, USA
0points
0out of 0found this answer helpful.
answer 2
If your "Hot" and "Cold" connections have been checked on the back of the unit and are correct. Regrettably, your unit may require service. Please contact our Customer Interactive Center at 800-243-0000 for troubleshooting tips and service information.
Gender: male
answered 2 years, 2 months ago
User Name:
GlennM
0points
0out of 0found this answer helpful.
Question

Does the WM3470HVA Washer have an internal drum light?

There is no light on inside the washer when we open the door. Is there supposed to be a light on the inside of this washer? If so, how do we turn it on? Can you turn it on while the washer is running?
asked 2 years, 3 months ago
User Name:
woohoo
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
No, there is no light inside the washer.
Gender: female
answered 2 years ago
User Name:
SarahW
TX
0points
0out of 0found this answer helpful.
answer 2
I apologize, but no; according to our information, it does not appear that a drum light is an available option in this washing machine.
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Do your front load washers have separate water connections for hot and cold water?

We are interested in this washer, but I cannot see from the specs if they accommodate separate connections/water lines for hot vs cold water. This is an important feature for us.
asked 2 years, 3 months ago
User Name:
cynodessafl
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
yes
Gender: male
answered 2 years ago
User Name:
consumer654756
Orange, CA, USA
0points
0out of 0found this answer helpful.
answer 2
I have an LG washer (WM3470HVA) and it does have separate hot/cold hose connections.
answered 2 years, 3 months ago
User Name:
Greg
Saint James, NY
0points
0out of 0found this answer helpful.
Question

Can I use oxiclean with this machine?

Does Oxiclean go in the "prewash" spot or directly in the machine? Or not at all?
asked 2 years, 3 months ago
User Name:
LuvMyLG
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes you can use it as long as it is HE rated. You can put it in either the pre-wash or the regular wash side. If using the pre-wash, remember to only use 1/4 (i believe) of what you would usually use for a regular wash. And if using the regular wash side, make sure you take out the plastic insert that you use to pour your detergent into. DO NOT put Oxiclean directly in the machine. All your detergents/softners/bleach/cleaners should always go in the detergent tray.
Gender: male
answered 2 years, 1 month ago
User Name:
JoeW1
West Lafayette, IN
+2points
2out of 2found this answer helpful.
answer 2
We appreciate your interest in this washing machine. It is not recommended to use a liquid detergent and a powdered additive. In order to use OxyClean, which is a powder, one must also use a powder detergent.
answered 2 years, 1 month ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

WM3470H and DLGX3471V displays

what is load sensing in WM3470H? and what is the cooling in the dryer? The cooling sing is always on, is it correct?
asked 2 years, 3 months ago
User Name:
Yelena
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Load Sensing is the little rotations the washer goes through before it fills with water. It "senses" how much water will be needed for the wash before it begins.

As for the "cooling" cycle; I believe it does apply to every setting on the dryer.
Gender: female
answered 2 years ago
User Name:
SarahW
TX
0points
0out of 0found this answer helpful.
answer 2
The portion of the cycle listed as LOAD SENSING is simply when the washer is testing the weight of the clothing and making sure it is properly balanced. The COOLING message on the dryer is the cool down at the end of the cycle.
answered 2 years, 1 month ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Does this washer allow you to soak overnight?

asked 2 years, 3 months ago
User Name:
CindyS
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Very little water is used in this machine but cleaning is very efficient. Water is sprayed on the clothes. No water ever sits flooded in the machine. Sounds like you need a top loader rather than a front loader
Gender: male
answered 2 years ago
User Name:
consumer654756
Orange, CA, USA
+1point
1out of 1found this answer helpful.
answer 2
As it turns out, unfortunately soaking over night is not an option.
answered 2 years, 1 month ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
Question

are these units designed to be stackable??

asked 2 years, 3 months ago
User Name:
dave737
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
No these units are large capacity and will not stack
Gender: female
answered 2 years, 1 month ago
User Name:
Keesha
Loch Lloyd, MO, USA
-2points
0out of 2found this answer helpful.
answer 2
Absolutely!
User submitted photo
answered 2 years, 3 months ago
User Name:
reubenr
Cornwall, NY
+1point
1out of 1found this answer helpful.
Question

Detergent amount with soft water

We have a water softner system. How much less HE soap should be used as compared to the soap manufacturer's suggestion? Also, is there a way to force a rinse cycle without clothes in the washer?
Category: I own this product
Interested in: How To use
asked 1 year, 11 months ago
User Name:
JC401
Illinois, USA
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I use about 1/4 cup of general laundry soap and it works well.
Gender: female
answered 1 year, 10 months ago
User Name:
Gretchen
Minneapolis, MN, USA
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in this washing machine. We normally recommend using only about 2 Tablespoons of HE detergent for a load of wash. If you are using a water softener, we would recommend less than this. Your washer also has a RINSE & SPIN cycle that can be used. However, if the rinse you mean is to clear suds from the washer, you likely are looking to use the TUB CLEAN cycle, which is intended to be used without clothes in the tub.
answered 1 year, 10 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Drain & Spin vs. Rinse + Spin

The LG-WM3470 has a button for a Rinse + Spin cycle. This button is shown on p. 9 of the user manual and is described on both p. 10 and p. 26 as being useful for rinsing detergent from load.

The LG-WM3470 also has a button for selecting Spin Speed, and according to p. 25 of this same user manual:

"The Spin Speed button also activates the Drain & Spin cycle to drain the tub and spin clothes; for example, if you want to remove clothes before the cycle has ended."

Thus is seems that there are two different cycles that operate differently: (1) Rinse + Spin and (2) Drain & Spin.

According to other sources, the Drain & Spin cycle spins to remove water WITHOUT adding any rinse water while the Rinse + Spin cycle adds rinse water in addition to spinning to remove water.

Is this correct?
Category: I do not own this product
asked 1 year, 9 months ago
User Name:
Cate
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes. If you didn't have any detergent on the load, for example, there would be no need to rinse the wet clothes. Just spin them and drain the water out.
Gender: male
answered 1 year, 5 months ago
User Name:
Anonymous
SC
0points
0out of 0found this answer helpful.
answer 2
Yes, this is correct. The Rinse&Spin feature is designed so that if you simply wish to rinse the clothing and then spin out the water, then this can be done. However, there are times when there is standing water, or if not enough of the water (in your opinion) was spun out and needs to be spun further. There are also maintenance steps, such as the Winterizing instructions of your manual, that just needs to contents to be spun without adding any water. In these instances, you will want to use the DRAIN&SPIN option. While they seem similar, there is the significant difference of whether or not water is used.
answered 1 year, 9 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

The model Wm3470HVA has a wool wash setting, does the corresponding dryer #DLEX3470V have a wool drying setting?

Category: I do not own this product
asked 1 year, 9 months ago
User Name:
tlj5001
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
No actual setting but it has air dry features to allow for drying of delicate items and the special rack provided with the dryer allows for this, it does a great job. I have used it to dry shoes.
Gender: male
answered 1 year, 7 months ago
User Name:
MEDMAN91
Camarillo, CA, USA
0points
0out of 0found this answer helpful.
answer 2
The dryer has many different options but no "wool" dry setting - those items are usually not recommended to be put into a dryer:

Programs (SensorDry):
Cotton/Normal, Perm. Press, Towels,Delicates, Small Load, HeavyDuty,Bulky/Large, SteamFresh™, SteamSanitary™, Anti-Bacterial

Programs (ManualDry):
SpeedDry, AirDry

Options:
More Time, Less Time, Custom Program, DampDry Signal, Wrinkle Care, Child Lock, ReduceStatic™, EasyIron™, RackDry, End of Cycle Signal

Temperature Settings:
High, Medium High, Medium, Low,Ultra Low

Drying Levels:
VeryDry, MoreDry, NormalDry, LessDry, DampDry

Manual Dry Times: 60 min., 50 min., 40 min., 30 min., 20 min., More Time/Less Time
answered 1 year, 8 months ago
User Name:
Nadine
-1point
0out of 1found this answer helpful.
Question

what does "tcl" mean on the display of my front load washer?

Category: I own this product
Interested in: Troubleshooting
asked 1 year, 7 months ago
User Name:
lopez
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
TUb Clean...it's time to clean the washer tub by selecting the Tub Clean option.
Gender: male
answered 1 year, 5 months ago
User Name:
Anonymous
SC
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in the operations of this washing machine. According to page 30 of your owner’s manual, the tcL message appears in the display to indicate the activation of the TUB CLEAN cycle.
answered 1 year, 7 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Is the back of this unit (wm3470) flat?

The depth is a major concern. Space(depth) is limited
Category: I do not own this product
 
Products related to my question
WM3470HVA
4.9 out of 5(221)
 
 
 
 
 
asked 1 year, 7 months ago
User Name:
OP15
Wellington, FL, USA
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
yes
answered 1 year, 3 months ago
User Name:
hugo
Rowlett, TX, USA
0points
0out of 0found this answer helpful.
answer 2
Depth should not be a problem with the 3470.
Gender: male
answered 1 year, 5 months ago
User Name:
Anonymous
SC
0points
0out of 0found this answer helpful.
Question

Does this model have a drum light?

Category: I own this product
asked 2 years, 1 month ago
User Name:
oilman
Pauls Valley Oklahoma
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
no
Gender: male
answered 2 years ago
User Name:
consumer654756
Orange, CA, USA
0points
0out of 0found this answer helpful.
answer 2
yes
Gender: male
answered 2 years ago
User Name:
surtran
Texas, USA
0points
0out of 0found this answer helpful.
Question

Can you use the wash balls that can be bought with small granules inside the ball there

The ball has small granules that clean the clothes but very little sudsing occurs
Category: I own this product
asked 2 years ago
User Name:
socer9
Roanoke, VA, USA
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I'm not sure what the "wash balls" are; is that a type of detergent? I know that the Tide "Pods" are not recommended, but I don't know why that is. Seems like the pods would be a great easy method for adding detergent.
Gender: female
answered 2 years ago
User Name:
SarahW
TX
0points
0out of 0found this answer helpful.
answer 2
It is not recommended to use a wash ball. Such a device can potentially cause damage to the wash drum. The manufacturer recommends only using a labeled High Efficiency (HE) detergent.
answered 2 years ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

how much distance between appliance and wall?

Need to know how much distance to leave as we are custom making cabinets in laundry room. How much room for plumbing?
We have pedestals for both dryer and washer.
We also bought the LG DLGX3471 dryer and wondering the same questions. How much room for vent and plumbing?

Thanks
Category: I own this product
asked 1 year, 6 months ago
User Name:
Danami
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
There is about 5 inches between washer and wall.
Gender: female
answered 1 year, 5 months ago
User Name:
trusis1
Jamestown, CA, USA
0points
0out of 0found this answer helpful.
answer 2
I have my set about seven inches from the wall
Gender: male
answered 1 year, 6 months ago
User Name:
mopardr
Antioch, IL, USA
0points
0out of 0found this answer helpful.
Question

How much clothes can I put in the 3470 washer?

For the front loader 4.0 cu ft capacity washer, how much of the drum can I fill with clothes? Can I completely fill it? Is there a weight limit?
Category: I own this product
Interested in: How To use
 
Products related to my question
WM3470HWA
4.7 out of 5(212)
 
 
 
 
 
asked 2 years ago
User Name:
Anonymous
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Per the operations manual, up to 8 pounds. When washing comforters of any size, it is limited to one item.
Gender: male
answered 1 year, 11 months ago
User Name:
GidgetKaleaLexiMomo
Las Vegas, NV, USA
0points
0out of 0found this answer helpful.
answer 2
From the User Manual:

The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer should close easily.
Gender: female
answered 2 years ago
User Name:
SarahW
TX
0points
0out of 0found this answer helpful.
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