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Most Recent Questions
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LG True Balance Washer
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Demo Modes
Recent Question:
For a full load, how much water does this machine generally use?
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My washer seems to have a problem with small loads (4-5 pieces).
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Why are my clothes so wrinkled?
Questions with Most Recent Answers
Question:
I am laying out a new laundry room and I am wondering if you could tell me how much room is typically needed behind the washer and dryer for venting
Question:
How can this machine be called high efficient?
Question:
How much water will the machine use during the WASH CYCLE when I use the Bulky Items setting? How much will it use in the WASH CYCLE for Normal?
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the magnetic piece on the door of my wm3875hwca washing machine is broken and need a replacement. do you have a part number?
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Are there production or delivery problems?

Customer questions and answers for
LG Electronics WM3470HVA

4.0 cu. ft. Ultra Large Capacity TurboWash™ Washer with Steam™ Technology
Customer questions and answers:
99 Questions
 | 
144 Answers
Overall rating:
4.794 out of 5
4.8
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Customer questions and answers for LG Electronics WM3470HVA

Question

Does the front load washer have a light inside?

I just purchased the 4.0 cu.ft. Ultra Large Capacity TurboWash™ Washer with Steam™ and I was wondering if there is a light inside similar to the dryer?

Thanks,
Category: I own this product
asked 1 year, 6 months ago
User Name:
Deneen
on WM3470HVA
+1point
1out of 1found this question helpful.
Answer this question
3 answers
Answers
answer 1
No, not this model
Gender: female
answered 1 year, 3 months ago
User Name:
Katherine
Inverness, FL
0points
0out of 0found this answer helpful.
answer 2
No. There is no light.
answered 1 year, 5 months ago
User Name:
judes1212
Minnesota, USA
0points
0out of 0found this answer helpful.
answer 3
I apologize, but no; this washing machine should not have a drum light, such as other devices would.
answered 1 year, 6 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Pause Feature?

Is it possible to pause the cycle after it has started in case you need to add something? For example, if you realize you dropped a sock on the floor AFTER you already started the cycle. Can you pause it, open the door, add the sock, and then resume the cycle?
Category: I do not own this product
Interested in: Feature comparison
 
Products related to my question
 
 
asked 1 year, 2 months ago
User Name:
Bell
TN
on WM3470HVA
+1point
1out of 1found this question helpful.
Answer this question
3 answers
Answers
answer 1
yes, i have done that but i had to stop it....hitting pause did not work. and be sure to wait until the door unlocks!
Gender: female
answered 1 year ago
User Name:
shansmow
Ewa, Ewa Beach, HI, USA
0points
0out of 0found this answer helpful.
answer 2
Yes, you can pause the cycle by pushing the start button. You'll have a few minutes to open the unit (once the red light stops blinking), close it and then push the start button again.
Gender: female
answered 1 year, 2 months ago
User Name:
Seader01
Seattle
0points
0out of 0found this answer helpful.
answer 3
Absolutely! You just push the same button to start the cycle, to stop it. You will hear the door unlock, open the door, add your garment and push the start button again to resume. Water does not go everywhere either.
Gender: female
answered 1 year, 2 months ago
User Name:
dimpoos
Antioch, CA, USA
+4points
4out of 4found this answer helpful.
Question

Does the LG WM3470HVA Washer come with left hand swing door?

I plan to stack the washer and dry and want both doors to swing the same which is left hand.
Category: I own this product
asked 1 year, 9 months ago
User Name:
Cashtrader
Iowa, USA
on WM3470HVA
+1point
1out of 1found this question helpful.
Answer this question
3 answers
Answers
answer 1
As far as we have been able to tell, the washing machine door can not be switched to the other side. The dryer door can be switched to the other side, though.
Gender: female
answered 1 year, 8 months ago
User Name:
Carter226
Los Angeles, CA
0points
1out of 2found this answer helpful.
answer 2
the doors can be adjusted to open any way you would like
answered 1 year, 8 months ago
User Name:
jared
-11points
0out of 11found this answer helpful.
answer 3
We appreciate your interest in this washing machine. The washer door hinges on the left-hand side of the door. The washer door cannot change the direction in which it opens. The dryer, however, can have its door switched if necessary.
answered 1 year, 8 months ago
User Name:
NeilE
+13points
13out of 13found this answer helpful.
Question

Washer Dryer door flip

Can the washer or dryer doors be flipped on a front load equipment
asked 2 years, 1 month ago
User Name:
JKrauss
on WM3470HVA
+1point
1out of 1found this question helpful.
Answer this question
2 answers
Answers
answer 1
The dryer doors can be flipped, but the washer doors cannot.
answered 1 year, 3 months ago
User Name:
bradholli
Kansas
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in the capabilities of these products. It is possible to reverse the door on LG dryers. However, the same is not true for the washing machines. The washing machine doors cannot be reversed.
answered 2 years, 1 month ago
User Name:
NeilE
0points
1out of 2found this answer helpful.
Question

how do I change the LG washer song

New washer and dryer pair xx3470x - need a different song.
Category: I own this product
Interested in: How To use
asked 1 year, 10 months ago
User Name:
washerdog
Dallas, TX, USA
on WM3470HVA
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
You can change the volume of the song or turn it off, but you cannot change it to another song/beep.
Gender: female
answered 1 year, 2 months ago
User Name:
Crys
Concord, NC, USA
0points
0out of 0found this answer helpful.
answer 2
I apologize, but this washer and dryer cannot change the alarm sound. It will only have an option available to adjust the volume setting, at most.
answered 1 year, 9 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

How do I change the signal melody on my washer and dryer?

The manual says you can, but it doesn't really tell you how, other than to change the volume of the signal. hmm....
Category: I own this product
asked 1 year, 11 months ago
User Name:
vsidart
long beach, CA
on WM3470HVA
-1point
0out of 1found this question helpful.
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2 answers
Answers
answer 1
Only the volume can be changed, not the song.
Gender: male
answered 9 months ago
User Name:
Anonymous
SC
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in this washing machine. On most washers with a beeper control, the only options available are related to the volume. Additional or more specific information will be available with the provision of the related model number. Please contact our Customer Interactive Center at 800-243-0000.
answered 1 year, 11 months ago
User Name:
NeilE
-5points
0out of 5found this answer helpful.
Question

Is it normal for thumping sound to occur?

Just got the washer and dryer combo.

The problem occurs only when there are clothes and only when it's spinning up and spinning down. Once it reaches a certain speed, it's almost quiet but at a certain RPM (on the low side), the thumping occurs and sounds as if something is hitting the side of the machine.
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 9 months ago
User Name:
clementp
on WM3470HVA
0points
0out of 0found this question helpful.
Answer this question
2 answers
Answers
answer 1
I found the problem! The shipping bolts are actually meant to be removed completely (the screw, the black plastic and the entire white plastic cylinder). The installer left the plastic parts in there and that's what's causing the thumping.

I think LG should probably add a large diagram there showing what should be removed from it rather than just highlighting the part to remove.
answered 1 year, 9 months ago
User Name:
clementp
+1point
1out of 1found this answer helpful.
answer 2
We regret the inconvenience you have experienced with this washing machine. It sounds as if there may be an obstruction or the tub could possibly be “out of round”. It will be difficult to determine without a visual inspection of the product. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 1 year, 9 months ago
User Name:
NeilE
0points
1out of 2found this answer helpful.
Question

Does this model have an internal water heater?

I have heard that front loaders that do not have this feature do not work well with tankless water heaters as the water temperature will not get hot enough with short bursts of hot water from a tankless heater.
Category: I do not own this product
asked 1 year, 7 months ago
User Name:
dunnomuch
on WM3470HVA
-1point
0out of 1found this question helpful.
Answer this question
2 answers
Answers
answer 1
I'm going to assume that it does have a water heater, as it has a "steam" function. The washer could not produce steam with hot tap water only.
Gender: female
answered 1 year, 4 months ago
User Name:
SarahW
TX
+2points
2out of 2found this answer helpful.
answer 2
Please contact LG's Customer Service team at www.LGusa.com/support for assistance.
answered 1 year, 7 months ago
User Name:
LGJoel
-5points
0out of 5found this answer helpful.
Question

Does your WM3470 model washer include the Water Plus feature?

The Water Plus feature seems to be very important to me. Which front load model washers include this feature?
Category: I do not own this product
asked 1 year, 6 months ago
User Name:
Mattf
on WM3470HVA
0points
0out of 0found this question helpful.
Answer this question
2 answers
Answers
answer 1
no
Gender: male
answered 1 year, 4 months ago
User Name:
consumer654756
Orange, CA, USA
0points
0out of 0found this answer helpful.
answer 2
I believe it does!
Gender: female
answered 1 year, 5 months ago
User Name:
Keesha
Loch Lloyd, MO, USA
-1point
0out of 1found this answer helpful.
Question

Laundry soap for washer/dryer combo unit

Can I use HE laundry soap in my marine washer/dryer combo unit?
Category: I own this product
Interested in: How To use
asked 1 year, 6 months ago
User Name:
Cinde
Bremerton, WA, USA
on WM3470HVA
0points
0out of 0found this question helpful.
Answer this question
2 answers
Answers
answer 1
I believe all new machines need HE detergent
Gender: female
answered 1 year, 5 months ago
User Name:
Keesha
Loch Lloyd, MO, USA
-1point
0out of 1found this answer helpful.
answer 2
Recommended detergent:
Make sure to use HE (High-Efficiency) detergent for frontloading washing machines. HE detergents dissolve more
efficiently and produce fewer suds to ensure efficient
washing and rinsing. Use the correct amount of detergent as
indicated on the label of the detergent packaging.
Gender: male
answered 1 year, 6 months ago
User Name:
GlennM
0points
1out of 2found this answer helpful.
Question

Are the hoses that come with the Washer high rated

Are the gray hoses that come with the washer braided? What is the burst pressure? (I want to know if I should buy the stainless steel hoses or is this not necessary if the hoses that come with the washer are of high quality)
Category: I do not own this product
Interested in: Specifications
asked 1 year, 6 months ago
User Name:
njguyjt
on WM3470HVA
+1point
1out of 1found this question helpful.
Answer this question
2 answers
Answers
answer 1
good enough for a couple of years but you cant beat braided for longevity
Gender: male
answered 1 year, 4 months ago
User Name:
consumer654756
Orange, CA, USA
0points
0out of 0found this answer helpful.
answer 2
Yes, they are very high quality
Gender: female
answered 1 year, 5 months ago
User Name:
Keesha
Loch Lloyd, MO, USA
-1point
0out of 1found this answer helpful.
Question

Depth of 347 front load washer

I am replacing old machines. They sit on wooden cabinets/drawers that are from wall to front 28 inches. There is plenty of room in front to swing out the door. Will this model or any lg model fit this space
Category: I do not own this product
asked 1 year, 5 months ago
User Name:
bea58
Milwaukee, WI, USA
on WM3470HVA
0points
0out of 0found this question helpful.
Answer this question
2 answers
Answers
answer 1
leveling legs are about 24 inches from front to rear. Those should fit on your box. Total size from back of machine to front of front door is approx. 30 inches. The matching dryer is what you might have problems with since you need to leave room in the back for a 4 inch vent hose. The additional riser stands will probably not fit on you boxes
Gender: male
answered 1 year, 4 months ago
User Name:
consumer654756
Orange, CA, USA
0points
0out of 0found this answer helpful.
answer 2
You need 29 3/4 inches front to back
Gender: female
answered 1 year, 5 months ago
User Name:
Keesha
Loch Lloyd, MO, USA
+1point
1out of 1found this answer helpful.
Question

Dry Clean Only Garments

Is there a setting on this washer that will clean "dry clean only" garments? I have a football jersey that is dry clean only.
Category: I own this product
Interested in: How To use
asked 1 year, 6 months ago
User Name:
Toastedhal
Dallas
on WM3470HVA
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
Hand wash - wool, but no dry clean cycle
Gender: female
answered 1 year, 5 months ago
User Name:
Keesha
Loch Lloyd, MO, USA
-1point
0out of 1found this answer helpful.
answer 2
We appreciate your interest in this washing machine. It has not been designed to be used on DRY CLEAN clothing. It is recommended to follow the care instructions that are on the clothing items.
answered 1 year, 6 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Can you wash a king size down comforter in a 4.0 cubic LG front loader?

Category: I own this product
Interested in: How To use
asked 1 year, 6 months ago
User Name:
browntrout
Salt Lake City
on WM3470HVA
0points
0out of 0found this question helpful.
Answer this question
2 answers
Answers
answer 1
My user book says YES, i have not had it long enough to try. I have had many towels or 4 king size sheets. I will try it sometime.
Gender: female
answered 1 year, 5 months ago
User Name:
Keesha
Loch Lloyd, MO, USA
-1point
0out of 1found this answer helpful.
answer 2
Large items, such as sheets, blankets, pillows, etc.,do not distribute evenly across the surface of the drum.Because of this, they will not spin out water as effectively as loads of the same size,but smaller items. Evenly distribute the item as best if possible,adding a couple of items to help distribute weight, if necessary.
Gender: male
answered 1 year, 6 months ago
User Name:
GlennM
0points
1out of 2found this answer helpful.
Question

Why do clothes always come out hot? Does it always steam?

No matter what the cycle we choose, the clothes always come out warm. For example, I will select Cotton/Normal. I ensure that the steam option is not selected, I change the temperature to cold. After the wash I remove my clothes and they are warm to the touch. It also steams on the delicate cycle even after I ensure that I have not selected the steam option. Is it normal for the washer to do this, I can't find any answers on this anywhere!
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 6 months ago
User Name:
agm2010
on WM3470HVA
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
No it does not always steam, you have to push the steam button. I have not had this problem
Gender: female
answered 1 year, 5 months ago
User Name:
Keesha
Loch Lloyd, MO, USA
0points
0out of 0found this answer helpful.
answer 2
If your "Hot" and "Cold" connections have been checked on the back of the unit and are correct. Regrettably, your unit may require service. Please contact our Customer Interactive Center at 800-243-0000 for troubleshooting tips and service information.
Gender: male
answered 1 year, 6 months ago
User Name:
GlennM
0points
0out of 0found this answer helpful.
Question

Does the WM3470HVA Washer have an internal drum light?

There is no light on inside the washer when we open the door. Is there supposed to be a light on the inside of this washer? If so, how do we turn it on? Can you turn it on while the washer is running?
asked 1 year, 7 months ago
User Name:
woohoo
on WM3470HVA
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
No, there is no light inside the washer.
Gender: female
answered 1 year, 4 months ago
User Name:
SarahW
TX
0points
0out of 0found this answer helpful.
answer 2
I apologize, but no; according to our information, it does not appear that a drum light is an available option in this washing machine.
answered 1 year, 5 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Do your front load washers have separate water connections for hot and cold water?

We are interested in this washer, but I cannot see from the specs if they accommodate separate connections/water lines for hot vs cold water. This is an important feature for us.
asked 1 year, 7 months ago
User Name:
cynodessafl
on WM3470HVA
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
yes
Gender: male
answered 1 year, 4 months ago
User Name:
consumer654756
Orange, CA, USA
0points
0out of 0found this answer helpful.
answer 2
I have an LG washer (WM3470HVA) and it does have separate hot/cold hose connections.
answered 1 year, 7 months ago
User Name:
Greg
Saint James, NY
0points
0out of 0found this answer helpful.
Question

Can I use oxiclean with this machine?

Does Oxiclean go in the "prewash" spot or directly in the machine? Or not at all?
asked 1 year, 7 months ago
User Name:
LuvMyLG
on WM3470HVA
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
Yes you can use it as long as it is HE rated. You can put it in either the pre-wash or the regular wash side. If using the pre-wash, remember to only use 1/4 (i believe) of what you would usually use for a regular wash. And if using the regular wash side, make sure you take out the plastic insert that you use to pour your detergent into. DO NOT put Oxiclean directly in the machine. All your detergents/softners/bleach/cleaners should always go in the detergent tray.
Gender: male
answered 1 year, 5 months ago
User Name:
JoeW1
West Lafayette, IN
+2points
2out of 2found this answer helpful.
answer 2
We appreciate your interest in this washing machine. It is not recommended to use a liquid detergent and a powdered additive. In order to use OxyClean, which is a powder, one must also use a powder detergent.
answered 1 year, 5 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

WM3470H and DLGX3471V displays

what is load sensing in WM3470H? and what is the cooling in the dryer? The cooling sing is always on, is it correct?
asked 1 year, 7 months ago
User Name:
Yelena
on WM3470HVA
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0out of 0found this question helpful.
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2 answers
Answers
answer 1
Load Sensing is the little rotations the washer goes through before it fills with water. It "senses" how much water will be needed for the wash before it begins.

As for the "cooling" cycle; I believe it does apply to every setting on the dryer.
Gender: female
answered 1 year, 4 months ago
User Name:
SarahW
TX
0points
0out of 0found this answer helpful.
answer 2
The portion of the cycle listed as LOAD SENSING is simply when the washer is testing the weight of the clothing and making sure it is properly balanced. The COOLING message on the dryer is the cool down at the end of the cycle.
answered 1 year, 5 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Does this washer allow you to soak overnight?

asked 1 year, 7 months ago
User Name:
CindyS
on WM3470HVA
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
Very little water is used in this machine but cleaning is very efficient. Water is sprayed on the clothes. No water ever sits flooded in the machine. Sounds like you need a top loader rather than a front loader
Gender: male
answered 1 year, 4 months ago
User Name:
consumer654756
Orange, CA, USA
+1point
1out of 1found this answer helpful.
answer 2
As it turns out, unfortunately soaking over night is not an option.
answered 1 year, 5 months ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
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