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Customer questions and answers for
WM3470HVA

4.0 cu. ft. Ultra Large Capacity TurboWash™ Washer with Steam™ Technology
Customer questions and answers:
105 Questions
 | 
149 Answers
Overall rating:
4.774 out of 5
4.8
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(623 Reviews)610

Customer questions and answers for LG Electronics WM3470HVA

Question

Does the LG WM3470HVA Washer come with left hand swing door?

I plan to stack the washer and dry and want both doors to swing the same which is left hand.
Category: I own this product
asked 2 years, 2 months ago
User Name:
Cashtrader
Iowa, USA
on WM3470HVA
+1point
1out of 1found this question helpful.
3 answers
Answers
answer 1
As far as we have been able to tell, the washing machine door can not be switched to the other side. The dryer door can be switched to the other side, though.
Gender: female
answered 2 years, 2 months ago
User Name:
Carter226
Los Angeles, CA
+1point
2out of 3found this answer helpful.
answer 2
the doors can be adjusted to open any way you would like
answered 2 years, 2 months ago
User Name:
jared
-12points
0out of 12found this answer helpful.
answer 3
We appreciate your interest in this washing machine. The washer door hinges on the left-hand side of the door. The washer door cannot change the direction in which it opens. The dryer, however, can have its door switched if necessary.
answered 2 years, 2 months ago
User Name:
NeilE
+13points
13out of 13found this answer helpful.
Question

Pause Feature?

Is it possible to pause the cycle after it has started in case you need to add something? For example, if you realize you dropped a sock on the floor AFTER you already started the cycle. Can you pause it, open the door, add the sock, and then resume the cycle?
Category: I do not own this product
Interested in: Feature comparison
 
Products related to my question
WM3470HVA
4.9 out of 5(220)
 
 
 
 
 
asked 1 year, 7 months ago
User Name:
Bell
TN
on WM3470HVA
+1point
1out of 1found this question helpful.
3 answers
Answers
answer 1
yes, i have done that but i had to stop it....hitting pause did not work. and be sure to wait until the door unlocks!
Gender: female
answered 1 year, 6 months ago
User Name:
shansmow
Ewa, Ewa Beach, HI, USA
0points
0out of 0found this answer helpful.
answer 2
Yes, you can pause the cycle by pushing the start button. You'll have a few minutes to open the unit (once the red light stops blinking), close it and then push the start button again.
Gender: female
answered 1 year, 7 months ago
User Name:
Seader01
Seattle
0points
0out of 0found this answer helpful.
answer 3
Absolutely! You just push the same button to start the cycle, to stop it. You will hear the door unlock, open the door, add your garment and push the start button again to resume. Water does not go everywhere either.
Gender: female
answered 1 year, 7 months ago
User Name:
dimpoos
Antioch, CA, USA
+4points
4out of 4found this answer helpful.
Question

Does the front load washer have a light inside?

I just purchased the 4.0 cu.ft. Ultra Large Capacity TurboWash™ Washer with Steam™ and I was wondering if there is a light inside similar to the dryer?

Thanks,
Category: I own this product
asked 1 year, 11 months ago
User Name:
Deneen
on WM3470HVA
+1point
1out of 1found this question helpful.
3 answers
Answers
answer 1
No, not this model
Gender: female
answered 1 year, 9 months ago
User Name:
Katherine
Inverness, FL
0points
0out of 0found this answer helpful.
answer 2
No. There is no light.
answered 1 year, 11 months ago
User Name:
judes1212
Minnesota, USA
0points
0out of 0found this answer helpful.
answer 3
I apologize, but no; this washing machine should not have a drum light, such as other devices would.
answered 1 year, 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Washer Dryer door flip

Can the washer or dryer doors be flipped on a front load equipment
asked 2 years, 7 months ago
User Name:
JKrauss
on WM3470HVA
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
The dryer doors can be flipped, but the washer doors cannot.
answered 1 year, 8 months ago
User Name:
bradholli
Kansas
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in the capabilities of these products. It is possible to reverse the door on LG dryers. However, the same is not true for the washing machines. The washing machine doors cannot be reversed.
answered 2 years, 7 months ago
User Name:
NeilE
0points
1out of 2found this answer helpful.
Question

HOW LONG IS THE LOAD TIME USUALLY?

asked 2 years, 6 months ago
User Name:
nneuggim
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
40 minutes
answered 1 year ago
User Name:
hugo
Rowlett, TX, USA
+1point
1out of 1found this answer helpful.
answer 2
Please contact our Customer Interactive Center at
800-243-0000 for assistance.
answered 2 years, 2 months ago
User Name:
LGJoel
-5points
0out of 5found this answer helpful.
Question

How do I change the signal melody on my washer and dryer?

The manual says you can, but it doesn't really tell you how, other than to change the volume of the signal. hmm....
Category: I own this product
asked 2 years, 4 months ago
User Name:
vsidart
long beach, CA
on WM3470HVA
-1point
0out of 1found this question helpful.
2 answers
Answers
answer 1
Only the volume can be changed, not the song.
Gender: male
answered 1 year, 2 months ago
User Name:
Anonymous
SC
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in this washing machine. On most washers with a beeper control, the only options available are related to the volume. Additional or more specific information will be available with the provision of the related model number. Please contact our Customer Interactive Center at 800-243-0000.
answered 2 years, 4 months ago
User Name:
NeilE
-5points
0out of 5found this answer helpful.
Question

how do I change the LG washer song

New washer and dryer pair xx3470x - need a different song.
Category: I own this product
Interested in: How To use
asked 2 years, 3 months ago
User Name:
washerdog
Dallas, TX, USA
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
You can change the volume of the song or turn it off, but you cannot change it to another song/beep.
Gender: female
answered 1 year, 8 months ago
User Name:
Crys
Concord, NC, USA
0points
0out of 0found this answer helpful.
answer 2
I apologize, but this washer and dryer cannot change the alarm sound. It will only have an option available to adjust the volume setting, at most.
answered 2 years, 3 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Is it normal for thumping sound to occur?

Just got the washer and dryer combo.

The problem occurs only when there are clothes and only when it's spinning up and spinning down. Once it reaches a certain speed, it's almost quiet but at a certain RPM (on the low side), the thumping occurs and sounds as if something is hitting the side of the machine.
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 2 months ago
User Name:
clementp
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I found the problem! The shipping bolts are actually meant to be removed completely (the screw, the black plastic and the entire white plastic cylinder). The installer left the plastic parts in there and that's what's causing the thumping.

I think LG should probably add a large diagram there showing what should be removed from it rather than just highlighting the part to remove.
answered 2 years, 2 months ago
User Name:
clementp
+1point
1out of 1found this answer helpful.
answer 2
We regret the inconvenience you have experienced with this washing machine. It sounds as if there may be an obstruction or the tub could possibly be “out of round”. It will be difficult to determine without a visual inspection of the product. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 2 years, 2 months ago
User Name:
NeilE
0points
1out of 2found this answer helpful.
Question

How well does model 3470 spin water out of clothes?

With a normal load of towels is there a lot of water left in the clothes?
Category: I own this product
Interested in: Troubleshooting
 
Products related to my question
WM3470HVA
4.9 out of 5(220)
 
 
 
 
 
asked 2 years, 2 months ago
User Name:
livy
dover de
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I have found that it spins water out of laundry, including towels, very well. There is not much water left at all.
Gender: female
answered 2 years, 2 months ago
User Name:
Carter226
Los Angeles, CA
+1point
1out of 1found this answer helpful.
answer 2
We appreciate your interest in this washing machine. With a maximum spin speed of 1,200 RPM, this unit should be able to extract much of the water from each load.
answered 2 years, 2 months ago
User Name:
NeilE
+2points
2out of 2found this answer helpful.
Question

pulsing the water pipes when filling with water

When the washer machine is filling with water, it does not just fill up in one cycle, it turns the water on in pulses, which is causing the water pipes in the basement to pulse as well. It is causing back pressure in the hot water line and causing water to spit out the pressure relief valve.

Is this pulsing of the water normal?
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 1 month ago
User Name:
dlittig
on WM3470HVA
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
This is normal. Don't worry, your pipes are not going to burst. That is the machine doing its job and pulsing the right amount of water needed to wash your load. Woo-sahhh, your pipes are okay.
Gender: male
answered 2 years, 1 month ago
User Name:
Sharpness
Los Angeles, CA, USA
-1point
0out of 1found this answer helpful.
answer 2
The washing machine is designed to measure the weight and content of the washer tub and adjust the water levels accordingly. The addition of water is not uncommon. If you are experiencing a water hammer effect in your pipes, there is a way to resolve that. Try the following steps to attempt resolution to the situation. Shut off the main water valve to the home. Turn on all the faucets, opening the lowest one last (this is usually the faucet on the outside, for a garden hose). Once the lines are empty, turn off all the faucets. Turn on the main water valve. Turn on the faucets again, one at a time, from the lowest to the highest.
answered 2 years, 1 month ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

what are the dimentions wm3470hva/dlex3470 stacked and power locations ?

Category: I own this product
Interested in: How To use
asked 2 years, 1 month ago
User Name:
Beck
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Approx. 30 inches depth by 53 inches tall. Leave yourself 6 extra inches depth for hoses and venting. When looking at the front of the machine: Washer cord is on the far right side about 4 inches from the top. Dryer cord is a few inches to the left from machine center and about 4 inches from the top.
Gender: male
answered 1 year, 9 months ago
User Name:
consumer654756
Orange, CA, USA
+1point
1out of 1found this answer helpful.
answer 2
We appreciate your interest in these two products. The washer and dryer both have the same dimensions, and the power supply locations are both located at the top of the device. Both units are 27” wide; both units are 29 3/4" deep; and both units are 38 11/16” high. The stacking kit does not change the height of either unit, as it rests on top of the washer and simply hold the dryer in place.
answered 2 years, 1 month ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Can I specify the water temperature for the pre-wash, main wash and rinse cycles in the custom program?

Can I select a cold pre-wash with a warm main cycle in the custom program?
Category: I do not own this product
Interested in: Specifications
asked 2 years, 1 month ago
User Name:
Momof4inNJ
Teaneck, NJ, USA
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
YES to all of those
Gender: female
answered 1 year, 10 months ago
User Name:
Keesha
Loch Lloyd, MO, USA
0points
0out of 0found this answer helpful.
answer 2
Yes you can. However, I would suggest reading the manual because it has a table that shows you the breakdown of the pre-selected water temperature for each cycle that you set. It is a smart machine that does it all for you. Of course, you have the freedom to make changes and program your favorite cycle.
Gender: male
answered 2 years, 1 month ago
User Name:
Sharpness
Los Angeles, CA, USA
+2points
2out of 2found this answer helpful.
Question

How many rinses are there in a standard cycle?

How many times is the laundry rinsed with fresh water and spun during a standard cycle?
Category: I do not own this product
Interested in: Specifications
asked 2 years, 1 month ago
User Name:
Momof4inNJ
Teaneck, NJ, USA
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Only one. You can opt for a second rinse if you select the 2nd rinse button.
Gender: male
answered 1 year, 8 months ago
User Name:
GidgetKaleaLexiMomo
Las Vegas, NV, USA
0points
0out of 0found this answer helpful.
answer 2
About 2-3 times. In terms of being spun, there is a total of about 3-4 spins.
Gender: male
answered 2 years, 1 month ago
User Name:
Sharpness
Los Angeles, CA, USA
0points
0out of 0found this answer helpful.
Question

Does your WM3470 model washer include the Water Plus feature?

The Water Plus feature seems to be very important to me. Which front load model washers include this feature?
Category: I do not own this product
asked 2 years ago
User Name:
Mattf
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
no
Gender: male
answered 1 year, 9 months ago
User Name:
consumer654756
Orange, CA, USA
0points
0out of 0found this answer helpful.
answer 2
I believe it does!
Gender: female
answered 1 year, 10 months ago
User Name:
Keesha
Loch Lloyd, MO, USA
-1point
0out of 1found this answer helpful.
Question

Dry Clean Only Garments

Is there a setting on this washer that will clean "dry clean only" garments? I have a football jersey that is dry clean only.
Category: I own this product
Interested in: How To use
asked 1 year, 11 months ago
User Name:
Toastedhal
Dallas
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Hand wash - wool, but no dry clean cycle
Gender: female
answered 1 year, 10 months ago
User Name:
Keesha
Loch Lloyd, MO, USA
-1point
0out of 1found this answer helpful.
answer 2
We appreciate your interest in this washing machine. It has not been designed to be used on DRY CLEAN clothing. It is recommended to follow the care instructions that are on the clothing items.
answered 1 year, 11 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Laundry soap for washer/dryer combo unit

Can I use HE laundry soap in my marine washer/dryer combo unit?
Category: I own this product
Interested in: How To use
asked 1 year, 11 months ago
User Name:
Cinde
Bremerton, WA, USA
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I believe all new machines need HE detergent
Gender: female
answered 1 year, 10 months ago
User Name:
Keesha
Loch Lloyd, MO, USA
-1point
0out of 1found this answer helpful.
answer 2
Recommended detergent:
Make sure to use HE (High-Efficiency) detergent for frontloading washing machines. HE detergents dissolve more
efficiently and produce fewer suds to ensure efficient
washing and rinsing. Use the correct amount of detergent as
indicated on the label of the detergent packaging.
Gender: male
answered 1 year, 11 months ago
User Name:
GlennM
0points
1out of 2found this answer helpful.
Question

Can you wash a king size down comforter in a 4.0 cubic LG front loader?

Category: I own this product
Interested in: How To use
asked 1 year, 11 months ago
User Name:
browntrout
Salt Lake City
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
My user book says YES, i have not had it long enough to try. I have had many towels or 4 king size sheets. I will try it sometime.
Gender: female
answered 1 year, 10 months ago
User Name:
Keesha
Loch Lloyd, MO, USA
-1point
0out of 1found this answer helpful.
answer 2
Large items, such as sheets, blankets, pillows, etc.,do not distribute evenly across the surface of the drum.Because of this, they will not spin out water as effectively as loads of the same size,but smaller items. Evenly distribute the item as best if possible,adding a couple of items to help distribute weight, if necessary.
Gender: male
answered 1 year, 11 months ago
User Name:
GlennM
0points
1out of 2found this answer helpful.
Question

Why do clothes always come out hot? Does it always steam?

No matter what the cycle we choose, the clothes always come out warm. For example, I will select Cotton/Normal. I ensure that the steam option is not selected, I change the temperature to cold. After the wash I remove my clothes and they are warm to the touch. It also steams on the delicate cycle even after I ensure that I have not selected the steam option. Is it normal for the washer to do this, I can't find any answers on this anywhere!
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 11 months ago
User Name:
agm2010
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
No it does not always steam, you have to push the steam button. I have not had this problem
Gender: female
answered 1 year, 10 months ago
User Name:
Keesha
Loch Lloyd, MO, USA
0points
0out of 0found this answer helpful.
answer 2
If your "Hot" and "Cold" connections have been checked on the back of the unit and are correct. Regrettably, your unit may require service. Please contact our Customer Interactive Center at 800-243-0000 for troubleshooting tips and service information.
Gender: male
answered 1 year, 11 months ago
User Name:
GlennM
0points
0out of 0found this answer helpful.
Question

Are the hoses that come with the Washer high rated

Are the gray hoses that come with the washer braided? What is the burst pressure? (I want to know if I should buy the stainless steel hoses or is this not necessary if the hoses that come with the washer are of high quality)
Category: I do not own this product
Interested in: Specifications
asked 1 year, 11 months ago
User Name:
njguyjt
on WM3470HVA
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
good enough for a couple of years but you cant beat braided for longevity
Gender: male
answered 1 year, 9 months ago
User Name:
consumer654756
Orange, CA, USA
0points
0out of 0found this answer helpful.
answer 2
Yes, they are very high quality
Gender: female
answered 1 year, 10 months ago
User Name:
Keesha
Loch Lloyd, MO, USA
-1point
0out of 1found this answer helpful.
Question

Depth of 347 front load washer

I am replacing old machines. They sit on wooden cabinets/drawers that are from wall to front 28 inches. There is plenty of room in front to swing out the door. Will this model or any lg model fit this space
Category: I do not own this product
asked 1 year, 11 months ago
User Name:
bea58
Milwaukee, WI, USA
on WM3470HVA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
leveling legs are about 24 inches from front to rear. Those should fit on your box. Total size from back of machine to front of front door is approx. 30 inches. The matching dryer is what you might have problems with since you need to leave room in the back for a 4 inch vent hose. The additional riser stands will probably not fit on you boxes
Gender: male
answered 1 year, 9 months ago
User Name:
consumer654756
Orange, CA, USA
0points
0out of 0found this answer helpful.
answer 2
You need 29 3/4 inches front to back
Gender: female
answered 1 year, 10 months ago
User Name:
Keesha
Loch Lloyd, MO, USA
+1point
1out of 1found this answer helpful.
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