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Most Recent Questions
Recent Question:
Can soundbar be controlled by tv?
Recent Question:
I can't control the volume of my nb2540 sound bar with the tv remote of my LG 55ln5400. How do you get these two units talking to each other?
Recent Question:
how do i select other options once the sound bar and tv are connected
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What video speed does the HD video run?
Recent Question:
Additional speakers
Questions with Most Recent Answers
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Does this connect to a laptop for a better sound experience?
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Customer questions and answers for
NB3520A

Sound Bar Audio System with Wireless Subwoofer and Bluetooth Streaming
Customer questions and answers:
211 Questions
 | 
222 Answers
Overall rating:
4.521 out of 5
4.5
out of
5
(238 Reviews)237

Customer questions and answers for LG Electronics NB3520A

Question

What is the difference between a NB3520A and a NB3510A?

asked 2 years, 5 months ago
User Name:
sailfish
on NB3520A
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please contact our Customer Interactive Center at 800-243-0000 for additional information.
answered 2 years, 3 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

What comes in the box ?

Are there any optical cables or audio cables that come with this system ?
Category: I own this product
Interested in: Troubleshooting
 
Products related to my question
NB3520A
4.6 out of 5(66)
 
 
 
 
 
asked 2 years, 3 months ago
User Name:
Anonymous
Israel
on NB3520A
+1point
1out of 1found this question helpful.
3 answers
Answers
answer 1
remote with AAA batteries, mount bracket for soundbar, optical cable, manual, subwoofer, and soundbar
Gender: male
answered 2 years, 2 months ago
User Name:
anthony40
AL
+5points
5out of 5found this answer helpful.
answer 2
optical cable
Gender: male
answered 2 years, 2 months ago
User Name:
improv33
Sacramento, CA, USA
0points
0out of 0found this answer helpful.
answer 3
Our offices, in the United States, do not have product information for Israel. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/il/support/contac....
answered 2 years, 3 months ago
User Name:
NeilE
-2points
0out of 2found this answer helpful.
Question

Buetooth Distance?

Hello,

Any guesstimates how far your smartphone or tablet can go from the system that enables Bluetooth to connect? I am interested in the Sound Bar, but want to make sure if I wind up across my large living room area that it will still work without cutting off.

Thanks much!
Category: I do not own this product
Interested in: Specifications
 
Products related to my question
NB3520A
4.6 out of 5(66)
 
 
 
 
 
asked 2 years, 2 months ago
User Name:
Anonymous
on NB3520A
0points
1out of 2found this question helpful.
3 answers
Answers
answer 1
The answer is 30 feet, I notice a drop at about 20-25 if it is in your pocket or not a clean line of sight, but great sound from bluetooth, very surprised by it.
Gender: male
answered 2 years ago
User Name:
vfjdesign
VA
0points
0out of 0found this answer helpful.
answer 2
30 feet is stated to be the max, I found at about 20-25 it starts cutting out unless it has a clear "view" to sound bar.
It is an awesome full sound, I highly recommend it.
Gender: male
answered 2 years ago
User Name:
vfjdesign
VA
0points
0out of 0found this answer helpful.
answer 3
About 10 meters between the Bluetooth device and the NB3520A sound bar.
answered 2 years, 2 months ago
User Name:
LGJoel
+2points
2out of 2found this answer helpful.
Question

USB, Bluetooth & Optical levels do not match

Just recently purchased the SoundBar. The audio quality on USB MP3 is excellent and I have lots of level to play with. Get good levels at around 21 and can boost up to max to get very loud levels.

However my levels from Optical connection and Blue tooth are much much lower. I have to run the level at close to maximum to get reasonable levels. The Optical is coming from my digital cable box and the Bluetooth form my cell phone. I do not believe I can change the levels coming from either of these devices.

So why are the Optical and Bluetooth input levels so much lower than the USB input. Is there someway to boost these levels.
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 10 months ago
User Name:
wpaugh
Canada
on NB3520A
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
I noticed exactly the same problem. When I hooked up the soundbar, the audio wasn't any louder than my tv which was pretty weak. I then googled and saw your post here so I tried the usb/mp3 route. I was amazed how loud and good it sounded, sounded like a completely different sound bar. I then messed with my verizon FIOS motorola box and changed the compression setting from none to heavy (totally unintuitive setting) and the loudness increased. Bluray still isn't all that loud but it is ok. LG really need better input level management. Bluetooth audio wasn't all that loud either. The USB/mp3 is still the best.

For all of you who think the soundbar is plenty loud, copy some mp3s onto a usb stick and plug it in. Switch the input to usb and use the directory keys on the remote to switch to the mp3. You will be amazed by the sound.
Gender: male
answered 1 year, 9 months ago
User Name:
joepaiii
Allen, TX, USA
0points
0out of 0found this answer helpful.
answer 2
I have this unit with a LG TV mod 47LM6700. I have run BlueRay, Cable box, etc. to the TV. Then I connected the TV to the sound bar via an optical cable (i.e.: all sound signal come only from the TV output) I have great sound levels regardless what source I use for video.
Gender: male
answered 1 year, 10 months ago
User Name:
Garygolfer
Pinehurst, NC, USA
0points
1out of 2found this answer helpful.
answer 3
Our offices, in the United States, do not have product information for Canada. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/ca_en/index.jsp. You may also contact our Canada offices at 1-888-542-2623.
answered 1 year, 10 months ago
User Name:
NeilE
-4points
0out of 4found this answer helpful.
Question

Will this mount on your led tv (55LM7600) with the stand on it?

Category: I do not own this product
Interested in: Specifications
asked 2 years, 3 months ago
User Name:
Schmitty
Compatibility
on NB3520A
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Sound bar will fit in front of Television just the right heighth, has optical cable packaged to use.
Does have a wall mount in packaging.
Gender: male
answered 2 years, 2 months ago
User Name:
improv33
Sacramento, CA, USA
-1point
0out of 1found this answer helpful.
answer 2
You cannot mount the sound bar to a TV.
answered 2 years, 3 months ago
User Name:
LGJoel
-2points
0out of 2found this answer helpful.
Question

How to setup simply?

I have the tv setup with the fios remote. I am gathering the the sound bar remote and magic remote work on different frequencies. Is there a way to set it up so that it powers on the tv yet still controls the volume on the sound bar.
Category: I do not own this product
asked 2 years, 3 months ago
User Name:
Funkizm
on NB3520A
-1point
1out of 3found this question helpful.
2 answers
Answers
answer 1
Set TV to external device on sound. And on NB3520a remote hit the auto power button.
Gender: male
answered 2 years, 2 months ago
User Name:
improv33
Sacramento, CA, USA
-1point
2out of 5found this answer helpful.
answer 2
Please contact our Customer Interactive Center at 800-243-0000 for additional information for setting everything up.
answered 2 years, 3 months ago
User Name:
LGJoel
-2points
1out of 4found this answer helpful.
Question

Is there a separate volume control for the subwoofer??

Curious, if sub can be turned up/down separate to main vol control.

Thx.
Category: I do not own this product
asked 2 years, 2 months ago
User Name:
jjco
Toronto
on NB3520A
-1point
0out of 1found this question helpful.
2 answers
Answers
answer 1
Yes there is. First there is a bass setting in the 8 different sound effect modes. Then there is also a woofer level that can be adjusted.
Gender: male
answered 2 years, 2 months ago
User Name:
firehawk350
PA
-1point
1out of 3found this answer helpful.
answer 2
Please contact LG's Customer Service team at www.LGusa.com/support for assistance.
answered 2 years, 2 months ago
User Name:
LGJoel
-1point
0out of 1found this answer helpful.
Question

My NB3520A sound bar wont stay turned off. How do I fix this?

The first one I bought did this and I returned it. My new one worked for about a month and then the same problem cropped up. When I power it down it just recycles to the ON mode.
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 1 month ago
User Name:
Bradjh
Olympia, WA, USA
on NB3520A
0points
1out of 2found this question helpful.
2 answers
Answers
answer 1
Check the settings for auto on.... I don't have it in front of me right now, but it comes from the factory set to turn on whenever the TV comes on. It is a simple 2-3 button push to change to off. Then you can turn it on and off when you want.
Gender: male
answered 2 years ago
User Name:
vfjdesign
VA
-1point
0out of 1found this answer helpful.
answer 2
We regret the inconvenience you have experienced with this system. Such operations are not normal for this device. Please contact our Customer Interactive Center at 800-243-0000 to make proper service arrangements for this unit.
answered 2 years, 1 month ago
User Name:
NeilE
-2points
0out of 2found this answer helpful.
Question

No optical on my tv

I just bought one of your sound bars its a NB3510A is there an adapter cable to connect this to my tv that has no optical
Category: I own this product
asked 2 years ago
User Name:
Markc1259
on NB3520A
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
Yes, there is an adapter, but you need to plug the adapter in to an outlet and you will also need to know if you are going from Digital coax to optical or rca to optical. Google it and you will find it.
Gender: male
answered 2 years ago
User Name:
vfjdesign
VA
+3points
3out of 3found this answer helpful.
answer 2
We regret the inconvenience you have experienced with this Sound Bar. We have no information available concerning any adaptors for OPTICAL cables. If you have a cable box or other similar device, that may be able to connect to this Sound Bar properly.
answered 2 years ago
User Name:
NeilE
-2points
0out of 2found this answer helpful.
Question

Turn off the LED display

Is there a way to turn off the LED display? It gets a bit annoying when watching TV.
Category: I own this product
Interested in: How To use
asked 1 year, 9 months ago
User Name:
ryyeung
on NB3520A
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
You can dim it by pressing the sleep button on the remote once. I'm still trying to figure out how to turn off.
answered 1 year, 8 months ago
User Name:
Crys41
0points
0out of 0found this answer helpful.
answer 2
I apologize, but no; there does not appear to be a setting adjustment that would allow the deactivation of the display window.
answered 1 year, 9 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Can I use one remote for the tv and sound bar?

I have the 47LV4400 and I'm planning to get NB3520A sound bar.
Will I be able to use the TV remote for volume control once I connect the sound bar?
Category: I own this product
Interested in: How To use
asked 1 year, 8 months ago
User Name:
NuADDITION
Miami, FL, USA
on NB3520A
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I was unable to get full function due to the sound bar having optical connections and not HDMI. Note, it is paired up with a LG smart TV and will power up and off, but will not work with magic remote or directv remote.
Gender: male
answered 1 year, 7 months ago
User Name:
HWBfresh
Hollywood, FL, USA
0points
0out of 0found this answer helpful.
answer 2
I don't think so. You should go to a menu on your TV and shut the sound off. This will let the true quality of sound shine but you will have to control the sound with the soundbar remote. The slight inconvenience is a small price to pay for the amazing sounds that are delivered by this when you are watching movies!
Gender: male
answered 1 year, 8 months ago
User Name:
DaOldMan
Central IN.
0points
0out of 0found this answer helpful.
Question

using the sound bar thru cable box

i have connected the sound bar to the cable box because my lcd tv does not have the optical connection. My question is will the sound bar wok with the dvd player? 2. How do I turn the sound off on the tv, use the cable remote for the sound bar/
Category: I own this product
asked 9 months ago
User Name:
carybeard
glendale az
on NB3520A
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes, the Sound Bar will work with the DVD Player if you connect it via HDMI to Optical 2, if you have your TV connected to Optical 1. However, you may not be able to use the cable remote for the Sound Bar, due to a very, very limited availability of compatible LG Remote Codes.
Gender: male
answered 9 months ago
User Name:
TAG1
Houston, TX, USA
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in this Sound Bar. The ability to get the DVD audio to the Sound Bar will depend upon being able to connect the player to the audio system directly. As for the other questions, this will depend upon those devices, (the TV and the Cable controller) and then connections available to be used.
answered 9 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Speakers

I currently have the bluetooth sound bar with subwoofer, and I would like to add some wireless rear speakers, I know I'll probably have to get a receiver but that's okay. Is this possible? And what are my options?

Thanks
asked 2 years, 8 months ago
User Name:
Hops82
San Diego, CA, USA
on NB3520A
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
I apologize, but no; this LSB316 Sound Bar is not compatible with any form of wireless speakers. It is only compatible with its own Bluetooth subwoofer. It also has no connections available for a signal output, to which one might connect speakers.
answered 2 years, 8 months ago
User Name:
NeilE
+1point
3out of 5found this answer helpful.
Question

Sound bar control

I recently purchased an LG 47' led 3D set and an LG sound bar w/sw. They have not been delivered yet. My question is:
Will the TV remote also control the sound bar volume?
asked 2 years, 8 months ago
User Name:
silvereagle
on NB3520A
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television and sound system. It will be most readily available to control the television’s basic functions using the Sound Bar remote control. If you have additional questions about these devices, please contact our Customer Interactive Center at 800-243-0000.
answered 2 years, 8 months ago
User Name:
NeilE
-12points
1out of 14found this answer helpful.
Question

When is the NB3520A being released?

I would like to purchase a LG sound bar. When is this one coming out and what is the price?
asked 2 years, 8 months ago
User Name:
Niki
on NB3520A
+2points
3out of 4found this question helpful.
1 answer
Answers
answer 1
This sound bar is now available.
answered 2 years, 7 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

attaching a sound bar to flat panel

will this nb3520a fit directly to the 65LW6500 model?
asked 2 years, 7 months ago
User Name:
albert
on NB3520A
-2points
0out of 2found this question helpful.
1 answer
Answers
answer 1
Yes, you can connect that sound bar to the 65LW6500. You will have to use a digital audio(optical) cable.
answered 2 years, 7 months ago
User Name:
LGJoel
-6points
0out of 6found this answer helpful.
Question

Bluetooth function

Can I pair a bluetooth enabled tablet via the sound bar to use my tablet's keyboard to enter info on my TV, i.e. Netflix search info?
asked 2 years, 7 months ago
User Name:
camhall
on NB3520A
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
I apologize, but no; the BlueTooth feature, on the Sound Bar, is designed as a signal output to the Subwoofer only. It cannot receive a signal from your tablet. Your television is not compatible with any form of keyboard.
answered 2 years, 7 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How does the NB3520A compare to the LSB316?

Just wondering what the differences are between the NB3520A and the LSB316, apart from the small difference in output power?
 
Products related to my question
LSB316
4.1 out of 5(16)
 
 
 
 
 
asked 2 years, 7 months ago
User Name:
Kalus
Nashville, TN, USA
on NB3520A
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
We suggest taking a look at all of the specific differences between both models in order to decide which one meets your specific needs. Just go to LG.com, check off which models you want to compare and click 'Compare'.
answered 2 years, 7 months ago
User Name:
LGJoel
-7points
0out of 7found this answer helpful.
Question

attaching to plasma tv

Will this product attach to a 60pz950h725?
asked 2 years, 7 months ago
User Name:
Rino99
on NB3520A
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this LG television. Unfortunately, what was not mentioned is what “product” it was that you wish to attach to the TV. Please contact our Customer Interactive Center at 800-243-0000 for additional information.
answered 2 years, 7 months ago
User Name:
NeilE
-2points
1out of 4found this answer helpful.
Question

Does the LG NB3502A system offer 3D compatibility ?

asked 2 years, 7 months ago
User Name:
DudleyDooright
US
on NB3520A
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but no; the NB3520A system is a Sound Bar with a wireless Subwoofer. It does not have a BluRay drive. As such, it does not have the hardware necessary to play a 3D disc, nor any other disc. It is any audio system only.
answered 2 years, 7 months ago
User Name:
NeilE
-2points
0out of 2found this answer helpful.
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