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Most Recent Questions
Recent Question:
Is the LSM-100 mouse scanner TWAIN compatible (USA)?
Recent Question:
HAVING TROUBLE SCANNING DARK PAGES
Recent Question:
My Mac will not open the Smart Scan software CD. Why? (using 10.6.8)
Recent Question:
Can I use the LG mouse/scanner with Windows 8.1?
Recent Question:
Does software come with this?
Questions with Most Recent Answers
Question:
Can a scanned form be typed on and printed?
Question:
In a bound book, how close to the binding can you scan?
Question:
Is the LSM-100 mouse scanner TWAIN compatible (USA)?
Question:
HAVING TROUBLE SCANNING DARK PAGES
Question:
My Mac will not open the Smart Scan software CD. Why? (using 10.6.8)

Customer questions and answers for
LG Electronics LSM-100

Mouse Scanner
Customer questions and answers:
55 Questions
 | 
60 Answers
Overall rating:
4.714 out of 5
4.7
out of
5

Customer questions and answers for LG Electronics LSM-100

Question

I am trying to find software download for my smart scan mouse. I have an ultrabook and it does not have an optical drive.

I am trying to find software download for my smart scan mouse. I have an ultrabook and it does not have an optical drive.
asked 2 years, 10 months ago
User Name:
Jdhdmdmd
Birmingham
on LSM-100
+3points
7out of 11found this question helpful.
Answer this question
4 answers
Answers
answer 1
where is program download?
answered 1 year, 8 months ago
User Name:
adam213321
0points
0out of 0found this answer helpful.
answer 2
I could not install the software on my desktop, called LG, this is what they told me and it works!

Go to: www.lg.com/uk

In the search bar on the right type - LSM

You will see 2 items, click on the second on: Support, LSM 100 Mouse

Click on software update

In Operating systems, add your version

Scroll down to - LSM-100 S/W V1.2, click on setup.msi (the release date is 30/09/2011, size 375.212K)

This should work for you.
answered 1 year, 10 months ago
User Name:
Froghair
NC
+11points
11out of 11found this answer helpful.
answer 3
Hi there
Most LG websites do not offer a download. However, I found one on the German LG site. You should be able to find the right file and then you can select English during the installation process.

http://www.lg.com/de/support/product/support-product-profile.jsp?customerModelCode=MCL1ULOGE&initialTab=drivers&targetPage=support-product-profile&searchEngineModelCode=MCL1ULOGE

hope it works!

Regards, Dacuda
answered 2 years, 6 months ago
User Name:
dacuda
+5points
9out of 13found this answer helpful.
answer 4
We appreciate your interest in this accessory. Unfortunately, the software required for this device is not available for download. As such, an optical drive will be necessary in order to install the software.
answered 2 years, 10 months ago
User Name:
NeilE
-22points
1out of 24found this answer helpful.
Question

Will it beome cordless at anytime?

I don't want to purchase this item and then find out that in a few months it comes out cordless and I have to purchase it again. In this day and age, everyone is going cordless.
Thank you
Category: I do not own this product
asked 2 years, 4 months ago
User Name:
cmrrn
United States
on LSM-100
0points
0out of 0found this question helpful.
Answer this question
2 answers
Answers
answer 1
I would not expect a scanning product to become wireless for a while. I suspect this is due to transmission bandwidth limitations. For instance, I have an all-in-one printer on my network. It does everything but make coffee running wireless. The one thing it needs a usb cable for is the scanning function. I was disappointed but we work with what we have.
Gender: male
answered 1 year, 8 months ago
User Name:
OkeyDokey
Show Low, AZ, USA
0points
0out of 0found this answer helpful.
answer 2
LG Electronics is a company that thrives on innovation. Our products and technologies enhance lives and introduce our customers to a whole new world of creative designs.
We are committed to finding new ways to make your life better and easier-through simple user interfaces, stylish designs and intelligent, state-of-the-art technology. Each unit has special design features and specifications. You may visit our website at www.lg.com to review all information on all of our newest models
answered 2 years, 4 months ago
User Name:
LGJoel
-5points
0out of 5found this answer helpful.
Question

Does software come with this?

I just bought a new LG LSM-100 Smart Scan Mouse. It was supposed to have a software disk that came with It so I could install it in my computer, but it never came with one. Can anyone please tell me where I can get the software for it? Thank You for any help
Category: I own this product
asked 9 months ago
User Name:
SpacecaseRon
Vancouver, WA, USA
on LSM-100
0points
0out of 0found this question helpful.
Answer this question
2 answers
Answers
answer 1
The web site they provided only give MAC updates. Hopefully you have a MAC. I have a PC Windows 7 and the web site was useless.
Gender: male
answered 5 months ago
User Name:
Ptrick
United States
0points
0out of 0found this answer helpful.
answer 2
We regret the inconvenience you have experienced with this scanner mouse. The manual and software can be downloaded from one of our Global subsidiary websites: http://www.lg.com/uk/support-produc.... The deletion of files will be according to the software on the computer.
answered 8 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Is the Lg Mouse Scanner compatible with Windows 8?

Category: I own this product
asked 1 year, 6 months ago
User Name:
Donfanzo
USA
on LSM-100
-1point
0out of 1found this question helpful.
Answer this question
2 answers
Answers
answer 1
Yes, no problem!
Gender: male
answered 7 months ago
User Name:
IkaMac
Dover, DE, USA
-1point
1out of 3found this answer helpful.
answer 2
We appreciate your interest in this device. According to our records, this scanner mouse is designed for compatibility with Mac OS X 10.6 or 10.7 and Windows XP, Windows Vista, and Windows 7. We have no information relating to compatibility with Windows 8.
answered 1 year, 6 months ago
User Name:
NeilE
-3points
0out of 3found this answer helpful.
Question

do I need to diconnect my current mouse prior to using the mouse scanner

asked 2 years, 9 months ago
User Name:
Anonymous
on LSM-100
+1point
1out of 1found this question helpful.
Answer this question
1 answer
Answers
answer 1
We appreciate your interest in this Mouse Scanner. If both mouse devices were to be connected to the computer, then you will likely experience software/hardware conflicts. It is highly recommended to disconnect the other mouse first.
answered 2 years, 8 months ago
User Name:
NeilE
+2points
2out of 2found this answer helpful.
Question

Where can I find troubleshooting information for this mouse?

I installed the LSM-100 on a computer with Windows 7 Ultimate x64 and updated the software when prompted. However, when I press the scan button nothing happens. I have the smart scan application open and the rest of the mouse buttons work, it's only the scan button that does nothing. How can I troubleshoot this issue?
asked 2 years, 8 months ago
User Name:
Anonymous
on LSM-100
+1point
1out of 1found this question helpful.
Answer this question
1 answer
Answers
answer 1
We regret the difficulty you have experienced with this Scanner Mouse. Did this failure of the scanner feature begin after the latest software update, or did it ever work before? It is recommended to try uninstalling the software and then reboot the system. Once the system is on, reconnect the device and reinstall the software. Reboot the system again. If this does not resolve the matter, then it would be recommended to contact our Customer Interactive Center at 800-243-0000 for additional assistance.
answered 2 years, 8 months ago
User Name:
NeilE
0points
2out of 4found this answer helpful.
Question

have arabic charecter????

this mouse , can do scanfor arabic charecter???
asked 2 years, 8 months ago
User Name:
franches
on LSM-100
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
The mouse will scan whatever it is you are trying to scan. It is up to whatever program your computer is running to recognize characters etc.
answered 2 years, 6 months ago
User Name:
LGJoel
0points
1out of 2found this answer helpful.
Question

Installation of Smart Scan Program

When I try to install the program it says I do not meet minimum requirements for video memory. It says need either 128M of Dedicated or 384M of shared video memory. My computer has 1g of dedicated so what's the problem.
asked 2 years, 7 months ago
User Name:
Smartscan
Home
on LSM-100
-1point
0out of 1found this question helpful.
Answer this question
1 answer
Answers
answer 1
Please contact LG's Customer Service team at www.lgusa.com/support for assistance.
answered 2 years, 7 months ago
User Name:
LGJoel
-1point
1out of 3found this answer helpful.
Question

I try to install LSM scanner mouse ( windows 7 )

didnt work, I dont see the software in my computer
I try to install two times.
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 7 months ago
User Name:
Alvaro
Miami, FL, USA
on LSM-100
+1point
1out of 1found this question helpful.
Answer this question
1 answer
Answers
answer 1
We regret the trouble you have experienced with this scanner mouse. Windows 7 should be fully compatible with this product. Also, the minimum system requirements are an Intel Core Duo 1.2 GHz or AMD Athalon 64x2, 1.7 GHz processing speed, 1GB of free RAM, 128 MB of onboard memory with a NVIDIA GeForce 8400 GS or 128 MB ATI Radeon X1300 or 384 MB (shared) Intel GMA X3000 or better. Finally, the computer will need at least 1GB of free hard drive storage space. If you have additional questions about the operation of this device, or its setup, please contact our Customer Interactive Center at 800-243-0000.
answered 2 years, 6 months ago
User Name:
NeilE
0points
1out of 2found this answer helpful.
Question

Scan shows on screen but then disappears

I installed and updated the software for my LSM-100 mouse scanner on my Windows 7 64-bit system. All works as it should and the Start Scan button produces an image on the screen as I scan. However, when I click Stop Scan the box that appears on the screen is totally white.

Note: the pink Scan Memory bar at the top of the screen seems to be full, and a yellow bar above it is flashing. Have I run out of memory? Is there a way to erase the memory and start over? I should not have memory problems: my c drive has 40GB free and I do not have other programs running.
asked 2 years, 7 months ago
User Name:
Anonymous
Oneonta, NY 13820, USA
on LSM-100
+1point
1out of 1found this question helpful.
Answer this question
1 answer
Answers
answer 1
Please contact LG's Customer Service team at www.lgusa.com/support for assistance with your mouse scanner.
answered 2 years, 7 months ago
User Name:
LGJoel
-3points
0out of 3found this answer helpful.
Question

Can I scan individual numbers from a PDF doc?

I want to be able to speed up my data entry process. I would ideally like to scan individual numbers from the client's PDF docs and then have that one number populate a particular Excel cell.
Category: I do not own this product
asked 2 years, 5 months ago
User Name:
glennnnnnnn
on LSM-100
+1point
1out of 1found this question helpful.
Answer this question
1 answer
Answers
answer 1
Please contact LG's Customer Service team at
www.lgusa.com/support for assistance.
answered 2 years, 5 months ago
User Name:
LGJoel
-4points
0out of 4found this answer helpful.
Question

Is this wireless or cable-less?

The video shows the Mouse/Scanner as being wireless or bluetoothed -- but the web site appears to show a wired Mouse/Scanner. Which is correct?

I believe I would be interested if it is not "wired".
Category: I do not own this product
Interested in: Where to buy
asked 2 years, 4 months ago
User Name:
flog
SW Florida
on LSM-100
+2points
2out of 2found this question helpful.
Answer this question
1 answer
Answers
answer 1
This mouse is wired.
answered 2 years, 4 months ago
User Name:
LGJoel
+1point
1out of 1found this answer helpful.
Question

LSM 100 mouse scanner on screen TIFF files

I work with both paper docs and docs that have been scanned into TIFF files. Will this scanner work with on-screen documents in the scanner mode?
Usually, I take my mouse and go thru several steps to select, create a box (horizontal and vertical) copy and paste.
It would be much easier if I could just scan over the text I want to copy and paste.

Thanks in advance.
Category: I do not own this product
Interested in: Specifications
asked 2 years, 4 months ago
User Name:
mdecipher
VT
on LSM-100
-1point
0out of 1found this question helpful.
Answer this question
1 answer
Answers
answer 1
Please contact LG's Customer Service team at www.LGusa.com/support for assistance.
answered 2 years, 4 months ago
User Name:
LGJoel
-3points
0out of 3found this answer helpful.
Question

When I unplug usb connection I have to reload program. How can I exit-unplug without having to reload program disk?

Smart Scan LG LSM-100
Category: I own this product
asked 2 years, 3 months ago
User Name:
Pape
Big Canoe, Jasper, GA, USA
on LSM-100
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this Mouse/Scanner device. To assist with this matter, we would need to have additional information about your system configuration, and the drivers being used. Please contact our Customer Interactive Center at 800-243-0000.
answered 2 years, 3 months ago
User Name:
NeilE
-2points
0out of 2found this answer helpful.
Question

LSM100 scanner mouse

Can I use the mouse to scan and edit any document right out of the box ? Or do I need additional software like abbyy finereader or nuance paper port 14

Respectfully, Tim
Category: I do not own this product
asked 2 years, 3 months ago
User Name:
Timmy
Simi Valley, CA, USA
on LSM-100
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Any drivers or software needed to scan and edit documents will come with the LSM100 scanner mouse.
answered 2 years, 2 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

Is the LSM-100 mouse scanner TWAIN compatible?

Category: I own this product
Interested in: Troubleshooting
asked 2 years, 2 months ago
User Name:
Ravi
Ireland
on LSM-100
-3points
0out of 3found this question helpful.
Answer this question
1 answer
Answers
answer 1
I apologize, but we do not have any information about the operation of models in Ireland. For assistance with these products, please review this alternate website: http://www.lg.com/ie/support/contac....
answered 2 years, 2 months ago
User Name:
NeilE
-4points
0out of 4found this answer helpful.
Question

Does it scan in color and..

Does it scan in color and and when mentioning A3 size how does it match up in inches
asked 2 years, 3 months ago
User Name:
foxylady
Billings, MT
on LSM-100
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
My scans, both color and black and white, are indistinguishable from the original as far as I can tell. The problems of A3 and other sizes are not a question of feet and inches, the scanner and software don't appear to know the difference, it is a question of what your printer can produce. I have scanned extremely large legal documents and drawings but while I can blow it up and look at it in minute detail onscreen, I cannot print a copy of the original.
Gender: male
answered 1 year, 8 months ago
User Name:
OkeyDokey
Show Low, AZ, USA
0points
0out of 0found this answer helpful.
Question

Hello, my LG LSM-100 Won't open files. Is this normal?

Thank you for accepting my question,
My LG Smart Scan software will not open scanned and saved files for further editing. It will only edit my files immediately after a scan.

I own no editing software; therefore, I bought a scanner that touts it's own editing components. (LG LSM-100 Scanner Mouse)

Optimistically, I hope this is a glitch. There was no stipulation on the time I would be allowed to edit my scans.
If this problem can be fixed in the near future I will be very pleased and thankful.

Respectfully,
Woodrow Gaertner
asked 2 years, 3 months ago
User Name:
Woodrow
California, USA
on LSM-100
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this Scanner Mouse. To assist in troubleshooting this device, please contact our Customer Interactive Center at 800-243-0000.
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Using skype alongside the LSM-100

I cannot operate the mouse while Skype is open. I believe it is Skypes fault as it appears to reserve access to webcams, and the LSM-100 operates as a webcam in Windows.

Is there a way to take a scan, while an instance of Skype is open?
asked 2 years, 3 months ago
User Name:
AJai
on LSM-100
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
I apologize, but no; if these two devices are conflicting with each other, then we have no way to isolate them from each other to allow simultaneous usage. If you have further questions about this matter, then please contact our Customer Interactive Center at 800-243-0000.
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Where can i find a driver for MAC / LSM-100

Category: I own this product
Interested in: How To use
asked 2 years, 1 month ago
User Name:
Hakan53
on LSM-100
-1point
0out of 1found this question helpful.
Answer this question
1 answer
Answers
answer 1
Our offices, in the United States, do not have specific product information units released in Sweden. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/se/support/contac....
answered 2 years, 1 month ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
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