We appreciate your interest in our LG products. In order to provide the information you have requested, we would need to know the model of the device in question. Please contact our Customer Interactive Center at 800-243-0000.
We regret the difficulty you have experienced with this drive. The majority of our drives are designed as Plug and Play devices. As such, once the drive has been installed in the computer, allow your Operating System to provide the drivers required to run the unit. If you have additional questions about this matter, please contact our Customer Interactive Center at 800-243-0000.
The info provided is not clear on if the drive (and similar models) have the capability of writing to the M-Disc. Does M-Disc support mean it only READS M-Disc? The confusion lies in the fact the M-Disc should be compatible with all DVD readers, no? I am looking for drives to compare that would allow me to 'burn' a M-Disc of data. re BP40NS20
We appreciate your interest in our LG products. We would be more than happy to assist with information regarding the specifications and compatibilities of this unit. In order to be of assistance, we would need to know the model of the product in question. Please contact our Customer Interactive Center at 800-243-0000.
The disc that comes with the drive contains the CyberLink Blu-ray Disc Suite which includes PowerProducer, Power2Go, PowerBackup, LabelPrint, MediaShow, MediaEspresso and PowerDVD. For blu-ray playback it is PowerDVD 10, which included 3D playback.
We regret the trouble you have experienced with the installation of this software. Check your computer system specifications. This drive requires a Pentium D 3.2 GHz or Higher, with a USB 2.0 port. It requires 1 GB of RAM or more. It requires 60 GB or more of hard drive storage space. The only other requirements of the drive are related to the Operating System and Graphics Card. If the software still will not install, then there may be a problem with the installation software. For additional assistance, please contact our Customer Interactive Center at 800-243-0000.
Hi, I had to buy new LG portable re-write Blu-ray, but when I install software intio my Ultrabook the systerm can't install ( my Ultrabook grand new I just buy a one week my systerm windows 7 x64 bit 6GB memory hard drive 500 GB ) please help me how to install software into my Ultrabook ( by the way my note book don't have DVD Drive , they only had USB ) thank you for your help , I wait you aswers to me bye
We regret the inconvenience you have experienced with this drive. The software disc will only install from the LG drive. The operating system will provide the driver required for the computer to communicate with the drive. If you have additional questions about the operation of this drive, please contact our Customer Interactive Center at 800-243-0000.
We regret the trouble you have experienced with this drive. Unfortunately, there are no software updates available on our website for this unit. If you continue to have difficulties with this unit, and the drivers on your operating system cannot be updated, then it would be recommended to contact our Customer Interactive Center at 800-243-0000 for assistance with this unit.
Our offices, in the United States, do not have product information for Argentina. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/ar/support/contac....
I am looking for purchase an external Blue-Ray device that I may also use to install Windows 7 via Boot Camp. I understand you do not have mac Specific drivers to run under the Mac OS, but can I utilize this for Boot Camp?