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Most Recent Questions
Recent Question:
need mea # or csa # for nyc building
Recent Question:
how can I buy a natural gas conversion kit?
Recent Question:
Is it safe to use Bar Keepers Friend on the stove top and inside of this model?
Recent Question:
During Speed Broil in the Upper Oven only the left element lights up? Is this normal?
Recent Question:
usage cost compared to other models
Questions with Most Recent Answers
Question:
Does top of range fit over the countertop
Question:
I am purchasing your LDE3035SW. I read a review that stated NOT to use aluminum foil in ovens. Is this true and why?
Question:
Is the bottom zone a warming zone or can it be used for storage
Question:
where do I find the serial number?
Question:
Are the grates cast iron only, or are they porcelain coated?

Customer questions and answers for
LDE3011ST

6.7 cu. ft. Capacity Electric Double Oven Range with a Tall Upper Oven and IntuiTouch™ Controls
Customer questions and answers:
25 Questions
 | 
29 Answers
Overall rating:
4.583 out of 5
4.6
out of
5
(60 Reviews)60

Customer questions and answers for LG Electronics LDE3011ST

Question

my old stove is wired direct to out let. new stove as a plug. how to i remove plug and hock direct to my wire coming from my wall.

My stove is wire direct to my wall. new stove has a plug. how do i remove plug and wire direct to wall wire. stove is a lg
asked 2 years, 8 months ago
User Name:
stove
Staten Island, NY, USA
on LDE3011ST
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but it is not recommended to hardwire the power supply of this range into your electrical lines. As such, we cannot provide any suggestions on how this is to be accomplished. We can only recommend the assistance of an electrician to correct the kitchen wiring, to where a proper electrical outlet is available and ready for your oven.
answered 2 years, 8 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

is it normal a constant clicking noise when the burners are on ?

LG Electronics 30 in. Self-Cleaning Freestanding Double Oven Electric Range in Stainless Steel Model # LDE3011ST

There is a constant/annoying clicking noise (every 30 seconds) when the burners are on... is this normal ?

But the ovens do not have that clicking
asked 2 years, 10 months ago
User Name:
bouldertorr
colorado
on LDE3011ST
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
That is your burners going off & on every time which is about 30 seconds or so.So that is normal for the burners to do that.
Gender: female
answered 2 years, 4 months ago
User Name:
dogup3991
Rogers, OH, USA
-1point
0out of 1found this answer helpful.
answer 2
A clicking sound is normal on this electric range cooktop surface. The click is simply some relays on the printed circuit board. There is no cause for concern with this.
answered 2 years, 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Where are the Model number and Serial Number?

For an LDG3011ST
asked 2 years, 9 months ago
User Name:
Anonymous
on LDE3011ST
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
On the back of the range.
Gender: female
answered 2 years, 5 months ago
User Name:
grupael
Rockford, MI, USA
0points
0out of 0found this answer helpful.
answer 2
The serial number label for this range will likely be found on the back of the unit. If you are looking at the back, then it should appear on a label on the right hand side of the back of the unit. This will be the left, when looking at the front of the range.
answered 2 years, 9 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What is your suggestion for keeping the control panel clean?

I couldn't find the answer in the owner's manual. I want to know the recommended way for cleaning every part of the range before I use it for the first time. There are instructions for every surface (the glass cook top, the stainless steel, etc.), but there are no instructions for cleaning the control panel (pad). Thanks.
asked 2 years, 7 months ago
User Name:
Patricia
Elizabethtown, KY, USA
on LDE3011ST
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Hi Patricia,

I used standard household cleaner (not the kind for greasy stuff) and my panel has stayed nice and clean. I'd suggest to be careful not to use something too harsh or a chemical or cloth that may scratch the surface. I'm currently using a microfiber cloth and the "Method" household cleaner in lavendar to clean the control panel and all seems well.

Good luck!
Gender: female
answered 2 years, 5 months ago
User Name:
EileenE
California, USA
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in this range. We recommend cleaning any splatters, on the control panel, as quickly as possible, in order to prevent staining. When cleaning the whole unit, we recommend using a soft, slightly damp cloth to clean the control panel. The cloth should not be “wet” as water can run and get into the control board.
answered 2 years, 7 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What kind of power cord does this stove/oven require. Ours did not come with one. Is it the standard 120 or does it require a 220 outlet?

Category: I own this product
Interested in: Troubleshooting
asked 2 years, 1 month ago
User Name:
9kids
on LDE3011ST
+2points
2out of 2found this question helpful.
2 answers
Answers
answer 1
You have to buy a power cord or use the one from your existing range
Gender: female
User submitted photo
answered 2 years, 1 month ago
User Name:
sissy77
Axton, VA 24054, USA
0points
0out of 0found this answer helpful.
answer 2
Electric ovens require a 208V or 240V electrical outlet. According to your installation guide, a power cord is listed as “PARTS NOT PROVIDED” which is standard for electrical ovens. This unit will require a UL Approved 40 or 50 AMP power cord. Page 6 of your installation guide will provide specifics for choosing the best cord.
answered 2 years, 1 month ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

how to clean burned on stains on glass top burner

asked 3 years ago
User Name:
angel
florida
on LDE3011ST
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Clean the cooktop with caution. Do not use sponges or a cloth to wipe spills on a hot cooking area. Do not use steel wool pads, scrub pads, or abrasive cleaners. These can scratch the oven surface. Do not use chlorine bleach, ammonia, or other cleansers not specifically recommended for use on glass-ceramic surfaces. Use a proper metal scraper and a ceramic cooktop cleaner
answered 3 years ago
User Name:
NeilE
+1point
3out of 5found this answer helpful.
Question

Can you use cast iron skillets on the glass cooktop?

I have understood in the past that cast iron skillets will scratch the surface.
Category: I do not own this product
asked 2 years, 11 months ago
User Name:
Billy
Georgia
on LDE3011ST
-3points
0out of 3found this question helpful.
1 answer
Answers
answer 1
Hello Bill,
my apologies about the delay. As it turns out, it is not necessarily recommended to use cast iron on glass cooktops.
Have a lovely week!
answered 2 years, 9 months ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
Question

does the range fit flush against the back wall with baseboard high outlet?

Category: I do not own this product
asked 2 years, 10 months ago
User Name:
Anonymous
on LDE3011ST
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
It's likely that there will be a small clearance between wall and back of the stove.
answered 2 years, 10 months ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
Question

Where can I find info on how my LG convention stove works? Just moved in to this house. Where can I find a model number?

asked 2 years, 10 months ago
User Name:
Esther
colorado
on LDE3011ST
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The model number and serial number are generally located on the left-hand door frame of the drawer. Full copies of the owner’s manuals can typically be found on our website, at http://www.lg.com/us/appliances/ran....
answered 2 years, 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Is the LED Display on the LDE3011 supposed to be green? All other stoves and appliances are blue.

We are very disappointed as we bought a "set" of LG appliances from Home Depot...all displays are blue except the stove. Looks like a mismatch.
asked 2 years, 10 months ago
User Name:
Anonymous
on LDE3011ST
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret your dissatisfaction with the display on this range. Some models have the “green” display, while others have the “blue” display.
answered 2 years, 10 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Looking for ribbon burners, 3 together for large pots.

Also looking for the quick boil feature on one large radiant burner, and would like to know the size of the four radiants.
Category: I do not own this product
Interested in: Feature comparison
asked 2 years, 10 months ago
User Name:
lolagirl
Texas
on LDE3011ST
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello.

COOKTOP SPECIFICATIONS for the LG LDE3011ST Range:
Burner Type: Radiant
Element Size and Wattage (Left Front): 9” / 2500W
Element Size and Wattage (Left Rear): 6"/1200W
Element Size and Wattage (Right Front): 9” / 2500W
Element Size and Wattage (Right Rear): 6"/1200W

COOKTOP SPECIFICATIONS for the LG LDE3019ST Range:
Burner Type: Radiant
No. of Radiant Element: 5
Warming Zone: Yes
Element Size and Wattage (Left Front): 9", 6" / 3000W, 1400W
Element Size and Wattage (Left Rear): 6" / 1200W
Element Size and Wattage (Center Rear - Warming Zone): 7" / 100W
Element Size and Wattage (Right Front): 12", 9" / 2700W, 1700W
Element Size and Wattage (Right Rear): 6"/1200W
Hot Surface Indicator Lights: Yes

Please use our Range Index site to find the LG Range that suits you best:
http://www.lg.com/us/appliances/ranges/index.jsp

Thank you! Have a lovely week!
answered 2 years, 9 months ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
Question

i spilled between the glass in the viewing window, how do you clean it?

asked 2 years, 9 months ago
User Name:
Anonymous
on LDE3011ST
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but it is not possible to remove the door glass to clean between the panes. The glass panes can be replaced, or taken apart, by a service technician, but this type of cosmetic matter is not something that would be covered by the manufacturer’s warranty.
answered 2 years, 9 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

How much energy does the small upper oven use?

I would like to know how the energy consumption compares to that of a toaster oven.
asked 2 years, 9 months ago
User Name:
Anonymous
on LDE3011ST
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The BAKE element in the upper compartment takes 2100W, while the BROIL element takes 3200W. We cannot determine how this would compare with a random toaster oven.
answered 2 years, 9 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Why would u make a product that can get that dirty and not being able to clean it

I spilled something in the top oven and it ran in between the glass on the bottom door and u can't get it out
asked 2 years, 5 months ago
User Name:
Kihillis
on LDE3011ST
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this oven. The glass layers of the doors are not designed for removal, other than by a licensed service technician. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 2 years, 5 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How do you/Can you change the chime/music once the oven heats up?

I absolutely hate the music that comes on once the oven preheats. I was wondering if it can be changed to just a beep or completely shut it off
Category: I own this product
asked 2 years, 5 months ago
User Name:
Croat
on LDE3011ST
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The beeper volume feature allows you to adjust the volumes to a more acceptable volume. There are 4 possible volume levels: Loud, Normal, Low, and Mute. There is no option to change the signal itself. Touch the SETTING pad 4 times and “BEEP” will appear in the display. By touching the #1 one or more times, you can cycle through the available volume settings for the Beeper. This information is located on page 21 of your owner’s manual.
answered 2 years, 5 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Is this stove available in white?

Category: I do not own this product
Interested in: Where to buy
asked 2 years, 4 months ago
User Name:
crna30
Florida
on LDE3011ST
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This range is not available in white.
answered 2 years, 3 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

what is the nema configuration for the LG 30 inch electric stove sku 1170871

I bought the LG stove but when I went to put it in found the old stove had been hard wired. I had an electrician come out and he will be fixing the plug in problem however he did ask what the nema configuration was for the stove? He said something like L15 or L30.I have been reading all the documentation I have on the stove but cannot find this listed anywhere. Can you help?
Category: I own this product
Interested in: How To use
 
Products related to my question
LDE3011ST
4.7 out of 5(26)
 
 
 
 
 
asked 2 years ago
User Name:
tryingtogetanswertoquesti
Tucson, AZ, USA
on LDE3011ST
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this electric oven. It appears that this inquiry may be related to whether or not this unit will require a 15 Amp fuse (L15) or a 30 Amp fuse (L30). This particular oven will require a 50 Amp fuse, since it has the capability of a self cleaner, which this unit has in both ovens. The 15 Amp would only be for a gas oven. Whether or not the outlet should be a 3-prong outlet or a 4-prong will depend upon which electrical cable is purchased, as none come with the unit. If you wish, it may be possible to “hard wire” this unit directly as the old unit was done. If you have any questions about this unit, please contact our Customer Interactive Center at 800-243-0000.
answered 2 years ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

how do I relocated the power and or can it be relocated as it is on the floor.. therefore keeping stove out too far from wall!??.

have the lde3011st.. but after delivery sticks out too far from power supply on floor in middle back. is there room to move ove way or another or do we have to totally recess and relocate to left side????????.. PLEASE HELP,!
Category: I own this product
Interested in: Troubleshooting
asked 2 years ago
User Name:
jwh1059
Surfside Beach, SC, USA
on LDE3011ST
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with the installation of this oven. The oven does not have the capability of relocating the electrical outlet. The installation configuration should match that listed in the oven installation guide. If the directions are not followed, then the unit will not fit near the wall as it was designed. If you have additional questions, please contact our Customer Interactive Center at 800-243-0000.
answered 2 years ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

spec sheet for back clearance and proper outlet location for flush installation

where are these pictures and dime motions on back of stove for outlet location? ( I was not present at install and none left! ) product is lde3011st range
Category: I own this product
Interested in: Troubleshooting
asked 2 years ago
User Name:
jwh1059
Surfside Beach, SC, USA
on LDE3011ST
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this double oven. The dimensions you have mentioned are all listed in the Installation Guide which is provided with the product.
answered 2 years ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

7) just purchased a LDE3011ST and need to know where power cord is physically located

I am setting the outlet in the kitchen (open studs - no drywall right now) and the existing outlet in just off the floor, My concern is that the LG might need the outlet locatred further up the wall. The previous range (frigidaire) had a hollow in the range full width by bottom 10 inches of the range to accomodate the plug. is this the configuration of LDE3011ST?
can you provided the drawing data of the unit casement ?
asked 2 years, 1 month ago
User Name:
HBSteve
California, USA
on LDE3011ST
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The location of this wall outlet should be sufficient to accommodate the configuration of this range.
answered 1 year, 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
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