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Customer questions and answers for
47LV4400

47" Class (46.9" measured diagonally) 1080p 120Hz LED LCD TV
Customer questions and answers:
133 Questions
 | 
140 Answers
Overall rating:
3.546 out of 5
3.5
out of
5
(99 Reviews)92

Customer questions and answers for LG Electronics 47LV4400

Question

The volume on my LG 47LV4400 turns low every few minutes. Is there a fix?

Every few minutes the sound on my LG 47LV4400 turns low. I turn the volume back up and again, after a few minutes the tv will turn down again. I have tried adjusting the settings in the sound menu, but could not find a fix, Is there a setting or a fix to this problem?
asked 2 years, 11 months ago
User Name:
Bartonrj25
Jacksonville, FL, USA
on 47LV4400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the trouble you have experienced with this unit. It is recommended to try the INITIAL SETUP selection from the OPTIONS menu. Check to make sure that the TV is set to HOME instead of IN STORE. This feature will allow you to make changes, and then after a few minutes, will return the TV to its preset configuration. Having it set on the HOME feature will deactivate the mode that makes these returns to the show room settings. If this does not resolve the matter, then the TV may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 2 years, 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Is the screen surface for this TV matte or shiny?

Category: I do not own this product
Interested in: Specifications
asked 3 years, 4 months ago
User Name:
Anonymous
on 47LV4400
+4points
4out of 4found this question helpful.
2 answers
Answers
answer 1
Screen is matte finish.
Gender: male
answered 3 years, 3 months ago
User Name:
HWD510
0points
0out of 0found this answer helpful.
answer 2
According to our records, all of our televisions currently utilize a matte screen to minimize any glare while viewing.
answered 3 years, 3 months ago
User Name:
LGJoel
+6points
6out of 6found this answer helpful.
Question

Why does the volume turn down automatically?

I just bought this T.V. from Costco yesterday. I can't figure out why it turns down automatically every ten minutes. It's really annoying having to turn it up all the time. I hope its an easy fix. Thank you for helping me.
asked 3 years, 4 months ago
User Name:
Nate
Bellingham, Wa
on 47LV4400
+2points
2out of 2found this question helpful.
2 answers
Answers
answer 1
The TV is still in store mode. You need to switch it to home mode. Press the home button on your remote. Go to mode setting and switch to home. When people are in the store they adjust the settings on the display models, so the tv has a store mode that resets itself to default settings after a few minutes. I had the same problem with my tv and I was very frustrated. After switching the TV to home mode, I have not had a problem with the volume turning down on it's own.
Gender: male
answered 2 years, 11 months ago
User Name:
Bartonrj25
Jacksonville, FL, USA
+1point
1out of 1found this answer helpful.
answer 2
This television does not have any sort of feature that would automatically lower the volume after a set amount of time. It seems that this television may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 3 years, 3 months ago
User Name:
NeilE
+2points
3out of 4found this answer helpful.
Question

What size screws go into back of TV to wall mount?

TV LG 47LV4400
asked 3 years, 3 months ago
User Name:
Anonymous
on 47LV4400
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The correct screw size is M6 machine screws. I went to my local hardware store and confirmed the size myself with them.
Gender: male
answered 3 years, 3 months ago
User Name:
HWD510
0points
3out of 6found this answer helpful.
answer 2
The only screw specifications that we have listed are M4 machine screws. The length of the screws will depend upon the bracket being used. The wall brackets will often come with the required installation hardware.
answered 3 years, 3 months ago
User Name:
NeilE
-4points
1out of 6found this answer helpful.
Question

connect my laptop to TV

How can I connect my laptop to mt 47LV4400-UA tv
asked 2 years, 10 months ago
User Name:
rgh59b4
on 47LV4400
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
If your laptop has HDMI use that if not use you monitor out to your monitor in on the TV. Use your headphone or speaker out for sound.
Gender: male
answered 2 years, 8 months ago
User Name:
Danster
San Antonio, TX, USA
0points
0out of 0found this answer helpful.
answer 2
Our offices, in the United States, do not have product information for Canada. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/ca_en/index.jsp. You may also contact our Canada offices at 1-888-542-2623.
answered 2 years, 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

TV not working. Unable to turn on tv with remote or manually by using the on bottom on the side of tv. new battaries in remote. red light on the

botton left of tv is on. unpluged tv for awhile and still not working.
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 8 months ago
User Name:
rdelamar
Guam, USA
on 47LV4400
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Call LG to set up a service man to repair TV.
Gender: male
answered 2 years, 8 months ago
User Name:
Danster
San Antonio, TX, USA
-1point
0out of 1found this answer helpful.
answer 2
We regret the trouble you have experienced with this television. If neither the remote control, nor the buttons on the set will activate it, try resetting the unit by unplugging it for about 45 seconds, and then reconnect. If it still does not operate, then the unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 2 years, 8 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Does this TV come with any HDMI cables to attach a cable box?

asked 2 years, 11 months ago
User Name:
Shelly
on 47LV4400
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Nope ... no HDMI cable(s) supplied
answered 2 years, 11 months ago
User Name:
DonR
Drummondville, QC, Canada
0points
0out of 0found this answer helpful.
answer 2
HDMI cables are sold separately.
answered 2 years, 11 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

How do I reset the picture on my TV?

I picked the large picture when setting up my TV and now cannot read news or sports items on the bottom of the screen.
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 7 months ago
User Name:
fisherman
Bozeman, MT
on 47LV4400
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
on your remote there is a button that says pic.size or format change that and you can see whats at the bottom of the screen
Gender: female
answered 2 years ago
User Name:
taylor44
Carey, ID 83320, USA
0points
0out of 0found this answer helpful.
answer 2
We regret the trouble you have experienced with this television. Access the PICTURE MODE option on the PICTURE menu. From here, you should be able to locate the RESET option. This will return the picture to its factory default specifications. If you continue to have trouble, please contact our Customer Interactive Center at 800-243-0000.
answered 2 years, 7 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Where are the power buttons

Where are the power buttons? Do you have to use the remote?
Category: I do not own this product
asked 3 years, 3 months ago
User Name:
Gen
Savannah
on 47LV4400
0points
1out of 2found this question helpful.
1 answer
Answers
answer 1
The power button for this TV is on the left-hand side of the set. You can use the remote if you'd like.
answered 3 years, 3 months ago
User Name:
LGJoel
-1point
0out of 1found this answer helpful.
Question

what year was this tv made?

i would like to know if its new and when it was made and then released
Category: I do not own this product
Interested in: Specifications
asked 3 years, 3 months ago
User Name:
LGTIME
MBORO Tn
on 47LV4400
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Mine says is was manufactured august of 2011
Gender: male
answered 3 years, 3 months ago
User Name:
mrsubbotin
0points
0out of 0found this answer helpful.
Question

Can you turn off the trumotion technology if desired?

I would sometimes prefer to watch certain movies at a lower refresh rate.
Category: I do not own this product
Interested in: Feature comparison
asked 3 years, 3 months ago
User Name:
Cam
Orlando
on 47LV4400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, you can adjust TruMotion to your own liking.
answered 3 years, 3 months ago
User Name:
LGJoel
-3points
2out of 7found this answer helpful.
Question

how to calibrate 47lv4400

No matter what I do the skin color comes in like a shiny bronze. Factory settings not good and am thinking of sending back. My carrier is direct tv
asked 3 years, 3 months ago
User Name:
Anonymous
on 47LV4400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret your displeasure in the appearance of the images on the screen. The ability to calibrate the video settings is performed on the PICTURE MENU of the TV. The PICTURE MODE settings allow you to manually adjust the image appearance. If this does not sufficiently resolve the matter, then the unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 3 years, 3 months ago
User Name:
NeilE
0points
1out of 2found this answer helpful.
Question

What to do when you plug you DVD in and the picture shows up in black and white do i need to take it back to the store and get a different one?

asked 3 years, 3 months ago
User Name:
Kenny
Wellington
on 47LV4400
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
This symptom is one that, most frequently, is related to incorrect wiring between the player and the TV, or the player being from a different country than the TV. If you have attempted to connect a red / white / yellow cable to the component jacks of the TV, this will be the result. If this is the connection that has been used, then you will need to use the INPUT button to locate the AV input setting, instead of the COMPONENT input setting. This should resolve the matter.
answered 3 years, 3 months ago
User Name:
NeilE
-2points
1out of 4found this answer helpful.
Question

Does the the LV4400 have the XD Engine?

Category: I do not own this product
Interested in: Specifications
asked 3 years, 3 months ago
User Name:
Anonymous
on 47LV4400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The LV4400 line does not have the XD Engine.
answered 3 years, 2 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

WHY DOES IT SAY 480P AND NOT 1080P

asked 3 years, 3 months ago
User Name:
Anonymous
on 47LV4400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Typically, this message shows the resolution of the INCOMING signal. All signals are processed by the television to allow it to fit the native 1080p resolution of the screen. The best picture, however, will be that which does not require processing to fit.
answered 3 years, 3 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How do I turn off/on TruMotion?

asked 3 years, 3 months ago
User Name:
Anonymous
on 47LV4400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. There does not appear to be a method, by which the TruMotion feature can be deactivated. According to page 34 of the owner’s manual, this menu entry for TruMotion is only available for the 55LV4400.
answered 3 years, 3 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

In Regards to Over-The-Air channels

Why won't this TV pick up certain channels. I have an antenna connected to two TVs. This LG LED/LCD and a digital convertor box to an old TV. The tuner in the LG will not pick up two or three channels that the other tv does with the convertor box. Even if I take the other TV and box OUT of the equation, this new LG will not pickup a few channels that it should. I have done multiple rescans.
asked 3 years, 3 months ago
User Name:
Richard
tennessee
on 47LV4400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the trouble you have experienced in obtaining all your desired channels. If the TV cannot pick up all the channels, then the signals may be too weak to be located by the television tuner. The unit may require a signal booster in order to obtain these other channels.
answered 3 years, 2 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

i am hooking up a play station 2 to my lv4400 and the picture is real grainy.i hooked it up using the rca jacks , is there something im missing?

asked 3 years, 3 months ago
User Name:
lsp1
newark,ny
on 47LV4400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television. What is the output resolution of your game system? Which type of wires are being used between these two devices? This television has a full 1080p native resolution, which means that ALL signals will be processed to fit this resolution. A lower resolution will have to be processed more in order to fit properly. While the processing will enhance the picture, it will also enhance any distortions in the signal. We would like to troubleshoot this matter with you. As such, it is requested that you contact our Customer Interactive Center at 800-243-0000.
answered 3 years, 2 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

47lv4400 and a Sony multi channel reciever, what cord do i need to play tv volume through reciever?

asked 3 years, 2 months ago
User Name:
Anonymous
on 47LV4400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It is recommended to connect the TV to your Sony receiving using the OPTICAL Digital Audio cable to provide the full range to all the speakers of your system.
answered 3 years, 2 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Which of the 40+ inch TV's will allow full zoom for non HD channels thus eliminating bars? I currently purchased the 47" LV4400 and WILL NOT full zoom

asked 3 years, 2 months ago
User Name:
TG
Richmond, VA
on 47LV4400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Most of our televisions will only have aspect ratio controls for 4:3, 16:9, Set by Program, Zoom, and Cinema Zoom. The ZOOM feature will increase the height of the picture, and will cut the picture from the edges. The CINEMA ZOOM formats the image to the cinemascope ratio of 2.35:1.
answered 3 years, 2 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
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