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Customer questions and answers for
LuV200R

KOMPRESSOR® PetCare Upright Vacuum Cleaner
Customer questions and answers:
33 Questions
 | 
38 Answers
Overall rating:
3.987 out of 5
4
out of
5
(78 Reviews)75

Customer questions and answers for LG Electronics LuV200R

Question

agitator brush won't turn... everything else works fine

asked 2 years, 8 months ago
User Name:
Anonymous
on LuV200R
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
Did you push the Carpet Floor button? If so and it is still not working -- call customer service to get it fixed. It has a 5 year warranty.
Gender: female
answered 2 years, 5 months ago
User Name:
tallen
Pittsburgh, PA
0points
0out of 0found this answer helpful.
answer 2
Check the back of the left side of the main agitator head. You should be able to locate a button. This is a reset for the motor in the agitator head. This should be pressed for a reset once any obstructions are removed from the agitator brush.
answered 2 years, 8 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

How do I remove something caught inside vacuum?

Something picked up by the vacuum, probably a screw, is trapped in the lower section. You can hear it flopping around but I can't see how to get to it. Help?
asked 2 years, 7 months ago
User Name:
jrwaters
on LuV200R
-1point
0out of 1found this question helpful.
2 answers
Answers
answer 1
My husband used a coat hanger to get a piece of wood that was stuck in our canister. I think he used a fishing hook remover to get a piece of paper stuck there as well.
Gender: female
answered 2 years, 5 months ago
User Name:
tallen
Pittsburgh, PA
0points
0out of 0found this answer helpful.
answer 2
On the back of the vacuum cleaner, at the bottom, there is a location where the hose connects the body of the vacuum to the head of the unit. A picture of it can be seen on page 20 of the owner’s manual. Turn the hose counter-clockwise to separate the components, in order to remove any obstruction or large pieces. You can also check the inlet hose, just behind the agitator brush.
answered 2 years, 7 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

how to fix LG LuvR200 vacuum cleaner with no hose suction

All three filter areas are clean, hose is not blocked. something rattles inside housing. We are not getting suction in the hose. We can hear something open or close making a suction sound in the lower back of the vac. Floor vac works.
Category: I own this product
Interested in: Troubleshooting
asked 2 years ago
User Name:
novac
pennsylvania
on LuV200R
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Something is stuck in housing.u probably have to open up everything to clean,
Gender: male
answered 1 year, 10 months ago
User Name:
JPSNshah
New Jersey, USA
0points
0out of 0found this answer helpful.
answer 2
We regret the trouble you have experienced with this vacuum cleaner. Check around the agitator to make sure that it is clear, and that nothing is trapped. If this is not the case, and the problem persists, please contact our Customer Interactive Center at 800-243-0000 to further troubleshoot the matter, and/or to make proper service arrangements.
answered 2 years ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Agitator brush does'nt turn

I purchased unit in Jan 2012 sent to service in April 2012 for the same problem. Reset button has not resisitance ,Agitator brush will not turn , unable to reset. In april is without vacuum for 3 weeks and same situation again. When I pay this much for a unit, I expect a high quality unit that is worry free which is not the case with the LG Vacuum. When returned for Lg Repair in April unit was missing screws and screws stripped. ( I tried to check the belt) A household with 2 kids and 2 small house pets. I cannot go without a vacuum for weeks!
asked 2 years, 1 month ago
User Name:
bryanerrn
MS
on LuV200R
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
All other vacuum when brush don't turn it is a belt problem.
Gender: male
answered 1 year, 10 months ago
User Name:
JPSNshah
New Jersey, USA
0points
0out of 0found this answer helpful.
answer 2
I have been experiencing the same thing. Unfortunately, LG has us at this point. I am so frustrated with this company and wish I could have my money back.

I am sending mine in for the second time, and I should have sent it in a lot sooner. My brush turns now but there is absolutely no suction at all.
answered 2 years ago
User Name:
PerplexedatLG
Fredericksburg, VA, USA
0points
0out of 0found this answer helpful.
Question

What type of filter is used for this vacuum and where can they be purchased?

Our filter is really dirty and when operating the vacuum it dispenses a foul smell.
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 7 months ago
User Name:
KatieC123
on LuV200R
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Actually I just take all the filters on mine to my sink and wash them. As long as you are careful, and let them dry thoroughly before you put them back in, it works great!!
Gender: female
answered 1 year, 1 month ago
User Name:
NanaNana23
Atlanta, GA
0points
0out of 0found this answer helpful.
answer 2
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte.... The part number for the Exhaust Filter Assembly is ADQ72913302. The Motor Filter pad is part number MDJ61980603.
answered 1 year, 7 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Vacuum reset button

Recently, while vacuuming, the vacuum suction motor stopped working. The spin brush continues to work correctly.

Does the unit have separate reset buttons (one for each motor)?
 
Products related to my question
LuV200R
4.4 out of 5(38)
 
 
 
 
 
asked 3 years, 2 months ago
User Name:
William
Altadena, CA
on LuV200R
-5points
0out of 5found this question helpful.
1 answer
Answers
answer 1
Regretfully, we are unable to advise you without more information. Please contact LG when you are with the unit at 1-800-243-0000 and a product specialist will be happy to assist you.
answered 3 years, 2 months ago
User Name:
CustomerAdvocate10
-7points
1out of 9found this answer helpful.
Question

Where can I buy the filter for the LG Kompressor Pet Care Upright Vacuum, Bagless, Red, LuV200R?

asked 3 years, 2 months ago
User Name:
ME
Fort Collins, CO
on LuV200R
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question. All parts and accessories can be purchased through our parts distributors:

Encompass Parts 866-779-7906 http://www.encompassparts.com/lgconsumer
MCM Electronics 800-824-9491 http://www.mcmelectronics.com/lgparts
Andrews Electronics 800-274-4666 http://lge.andrewselectronics.com
Gender: male
answered 3 years, 2 months ago
User Name:
Stan
+2points
2out of 2found this answer helpful.
Question

where can I buy a belt for my luV200R

asked 3 years, 2 months ago
User Name:
Anonymous
on LuV200R
-2points
0out of 2found this question helpful.
1 answer
Answers
answer 1
All parts and accessories can be purchased through our parts distributors:

Encompass Parts 866-779-7906 http://www.encompassparts.com/lgconsumer
MCM Electronics 800-824-9491 http://www.mcmelectronics.com/lgparts
Andrews Electronics 800-274-4666 http://lge.andrewselectronics.com
Gender: male
answered 3 years, 2 months ago
User Name:
LGcustomeradvocate1
Customeradvocate1
-5points
0out of 5found this answer helpful.
Question

What is the proper way to clean the vacuum?

It gets so dirty to the point the dirt is inhibiting the cleaning power. What is the proper way to clean it? can i wash all the plastic pieces? What about all the nooks and craneys you've created that dirt gets lodged in? Please help!!!
asked 3 years, 2 months ago
User Name:
Mrs.Jones
Jacksonville Fl.
on LuV200R
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Instructions for cleaning and maintaining this appliance are located in the Owner’s Manual. Maintenance should be performed as often as needed.
Gender: male
answered 3 years, 2 months ago
User Name:
LGcustomeradvocate1
Customeradvocate1
-5points
0out of 5found this answer helpful.
Question

Why is there a terrible chemical odor in the vacuum.

We have even placed the vacuum outside in fresh air at times and it just is a terrible lingering odor on the vacuum and is doubly awful when it is being used......
Model LuV200R
asked 3 years, 2 months ago
User Name:
Anonymous
on LuV200R
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
LG recommends that the filters be cleaned at least every 3 months. However, depending on how much the vacuum is used they may need to be cleaned more frequently. Both the foam filter and HEPA filter can be cleaned under warm water and reused. If maintained properly, these filters do not need to be replaced.

The vacuum tank should be emptied when dust reaches the max indicator on the side of the tank. The dust tank can be thoroughly cleaned (as needed) with a mixture of warm water and mild detergent. NOTE: Do NOT clean the dust tank in the dishwasher. The temperature inside the dishwasher can be too hot and cause the dust tank to warp. Do NOT use chemical cleaners or bleach to clean the unit. Such products can damage the finish on the vacuum.
Gender: female
Video Answer:
(click to see the video)
answered 3 years, 1 month ago
User Name:
Amanda
+2points
3out of 4found this answer helpful.
Question

is the LuV200R self propelled?

asked 3 years, 2 months ago
User Name:
Anonymous
on LuV200R
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
LG Kompressor Pet Care Upright Vacuum Features:
It is powered by a 12-amp powerful motor which comes with motorized compression and a Vertical Clone System.
It comes with a 30’ retractable cord with stronger suction without noise and works easily around the hose.
It has two filters among HEPA which works efficiently without any dust expelled into the air.
The hose is connected to the body with a magnet and the crevice tool as well as upholstery brush are combined to one-tool brush which slides down over the crevice when it is to be used.
It comes with an extensive wiper blade in the canister making it easier to dispose the dirt and you need not to empty the canister again and again.
It is capable of picking up tons of animal and human hair and hence leaving the floor clean even to walk with bare foot.
Unfortunately, the unit is not self propelled.
Gender: female
answered 3 years, 1 month ago
User Name:
Amanda
+1point
1out of 1found this answer helpful.
Question

Where do I find replacement for the adjustable wand on model LUV200.

asked 3 years ago
User Name:
Maxx
on LuV200R
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. The telescopic pipe assembly for your vacuum is listed as part number AGR72934801.
answered 3 years ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Where can I get an adapter to use standard tips on the vacuum hose?

Searches of the internet as well as your site do not show any accessory tips. Unfortunately the tips that are common on just about every vacuum will not fit this unit.
asked 3 years ago
User Name:
Beevo
Arizona
on LuV200R
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but we have no information available regarding adaptors to allow for the connection of generic vacuum accessories. This unit is designed specifically for the components with which it was packaged.
answered 3 years ago
User Name:
NeilE
-2points
0out of 2found this answer helpful.
Question

where can I find a new brushroller (agitator) for this vacumn?

I purchased my vacumn (still in the box) in the clearance. The belt was broken and rollerbrush had been used. This made me wonder if someone ordered this vacumn (for replacement parts) and then returned it. Rollerbrush is bent as well. Thank you for your assistance in this matter. Will be anxiously waiting for your answer!
asked 2 years, 11 months ago
User Name:
KAYLA
OHIO
on LuV200R
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. The agitator shaft assembly for this vacuum is AHR72909601. The belt is listed as MAS61843401.
answered 2 years, 11 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Where can I get an owner manual for the LG LuV200R?

asked 2 years, 11 months ago
User Name:
Will
Sacramento CA
on LuV200R
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
A copy of the owner’s manual, for this particular vacuum cleaner, is currently located on our website. A link to the manual is on the right-hand side of the screen, on the SUPPORT tab, at this site: http://www.lg.com/us/appliances/vac....
answered 2 years, 11 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Can you use the LUV200R on hardwood floors?

Category: I do not own this product
asked 2 years, 11 months ago
User Name:
Anonymous
on LuV200R
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello,
thank you for your question about our LG LUV200R.

Yes, you can use our LG Vacuums on wooden floors.

Please let us know if this answer is helpful to you and if we can assist you with anything else.
We wish you lots of Halloween Fun!
answered 2 years, 11 months ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
Question

Where can I get a floor attachment to fit this model?

Such as you would use for a canister type model to clean kitchen, hardwood, or bathroom floors which the vacuum cannot reach?
asked 2 years, 11 months ago
User Name:
Anonymous
on LuV200R
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but it is unclear to which component you are referring. If you are looking for a replacement turbine nozzle assembly, we can help with this. Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. The filter for your refrigerator is listed as part number AGB72912004. If this is not what is needed, then please contact our Customer Interactive Center at 800-243-0000 for additional information.
answered 2 years, 11 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

My vacuum is not picking up pet hair. As I vacuum the maching goes over the hair without picking it up. There is suction.

The pet brush wont pickup either. I and deeply disappointed in this product.
asked 2 years, 11 months ago
User Name:
mamma g
michigan
on LuV200R
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the trouble you have experienced with this product. It is recommended to check all the four filters on this unit, as well as how deep the pet hair may be ground in to the surrounding fabrics or carpets. It could be that the hair is simply tangled into the carpet. If there is a problem with the unit, then please contact our Customer Interactive Center at 800-243-0000 for support and/or service.
answered 2 years, 11 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

My vacuum gets so hot, especially down low by the hepa filter. Is that normal?

asked 2 years, 11 months ago
User Name:
Biscuit
Temecula
on LuV200R
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
No, it is not normal for the unit to build up heat. This could be the unit beginning to overheat, which can be caused by a full tank, a blocked hose, or a clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum cleaner. After the 30 minute period, plug the vacuum cleaner back in and turn on the switch. If it continues to overheat, the unit may require service. Please contact our Customer Interactive Center at 800-243-0000 to arrange for proper service.
answered 2 years, 10 months ago
User Name:
NeilE
0points
1out of 2found this answer helpful.
Question

The agitator rollar stops and starts while I am vacuuming my berber carpet, is this normal?

I have tried different height adjustments and I have thoroughly cleaned around the agitator brush so that it is in no way obstructed.
asked 2 years, 11 months ago
User Name:
Dylan
on LuV200R
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The LG Upright vacuum cleaner stops the roller brush when the handle is in the full upright position. It may be that what you are experiencing is this stop when the vacuum is pulled back toward you, and the handle nears its fully latched position. If this is not the case, then please contact our Customer Interactive Center at 800-243-0000 for additional support.
answered 2 years, 10 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
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