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Most Recent Questions
Recent Question:
I have a front load washer. What does OE mean on the display at the end of a cycle.
(see more details)
Asked on: WM2250CW
Recent Question:
In the cotton/normal cycle the drum stops rotating shortly after filling and doesn't wash until the rinse cycle starts.
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Asked on: WM0642HW
Recent Question:
What is the water temp when using Steam option?
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Asked on: WM2650HWA
Recent Question:
does the washer require special hoses to connect to water lines?
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Asked on: WM4070HVA
Recent Question:
How big of a load does it take to move the load sensor from one bar.
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Asked on: WM2650HRA
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(see answer)
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(see answer)
Asked on: WT4870CW
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Water Plus Shenanigans
(see answer)
Asked on: WT5070CW
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See all LG Electronics Questions and Answers > Washers Q & A

Customer questions and answers for
LG Electronics WT4801CW

3.7 cu. ft. Large Capacity High Efficiency Top Load Washer
Customer questions and answers:
170 Questions
 | 
238 Answers
Overall rating:
4.564 out of 5
4.6
out of
5

Customer questions and answers for LG Electronics WT4801CW

Question

Overflow protection

Does this washer protect against overflow. Had a washer overflow and cause extensive home damage.
Category: I do not own this product
asked 1 year, 8 months ago
User Name:
Jeff
Illinois
on WT4801CW
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hello Jeff,
LG Washers are well designed, secure, and safe, no need to worry about overflow.
Thank you for your question Jeff!
answered 1 year, 7 months ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
Question

LG Waveforce vs. LG without Waveforce

I am preparing to purchase one of two LG washing machines. Either the 3.7 cf without Waveforce or the 4.5 cf model with Waveforce.

I would prefer the smaller (less $$) model but am concerned that it will not clean my clothes as well without the Waveforce action.

Does the 3.7 cf model have some other feature that compensates for the lack of the Waveforce action; or does it basically clean in the same manner?

Thank you.
asked 1 year, 2 months ago
User Name:
Washerbuyer
South Florida
on WT4801CW
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1 answer
Answers
answer 1
Since WaveForce is a more advanced technology which supports cleaning of your clothes, I would recommend to get the LG top-loader with WaveForce technology.
answered 1 year, 2 months ago
User Name:
Nadine
-2points
0out of 2found this answer helpful.
Question

do I need special detergent

Category: I do not own this product
asked 1 year, 7 months ago
User Name:
lucky223
Foothill Ranch CA
on WT4801CW
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hello,
you may use your favorite machine wash detergent (just don't use hand wash detergent).
Thank you for your question!
answered 1 year, 7 months ago
User Name:
Nadine
-3points
1out of 5found this answer helpful.
Question

Can the machine be forced to use more water?

If I want to wash a few things but with full load of water, can I do that even though the machine will want to use small amount?
asked 1 year, 7 months ago
User Name:
Anonymous
on WT4801CW
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1 answer
Answers
answer 1
I apologize, but no; this washing machine does not have the capability of using extra water. The closest that it can come is the EXTRA RINSE cycle. The washer will continue to adjust the water level in accordance with the weight of the laundry in the tub.
answered 1 year, 7 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Wash cycle trying to spin but barely moves

I just bought this couple months ago and I noticed during the wash cycle that it tries to move right but barely does by an inch for a while....is this normal during any given time of the wash cycle or do I need to call service? No error codes are displayed...
Later on during wash cycle it does spin, drain, add water...
asked 1 year, 6 months ago
User Name:
Bristow
Bristow, VA
on WT4801CW
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1 answer
Answers
answer 1
It is normal for the drum of this washing machine to turn both right and left, rapidly, in order to circulate the water in either direction. If this unit is not operating as it should, then it may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 1 year, 6 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What is the Modified Energy Factor (MEF) and the Water Factor (WF) for this washer?

This is needed for the Southwest Gas rebate program.
asked 1 year ago
User Name:
gollum
on WT4801CW
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
MEF 2.41
WF 3.9
CEE Tier 3 (most efficient)
answered 1 year ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
Question

How do I run a "spin only" cycle?

When the machine is first powered on, the indicator next to "cotton/normal" cycle is lit. If I select (change) the spin speed (the "high" indicator is lit by default when "cotton/normal" is also lit), the "cotton/normal" cycle remains lit. Does this mean that the machine will run a spin only cycle, or will it run a full "cotton/normal" cycle?
Category: I own this product
Interested in: How To use
asked 11 months ago
User Name:
Eliz
on WT4801CW
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
We appreciate your interest in this washing machine. According to our information, this unit does not have a SPIN ONLY cycle. The closest available would be the RINSE and SPIN cycle.
answered 11 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Can I use single use HE detergent paks with top load washer

Category: I do not own this product
 
Products related to my question
WT4801CW
4.6 out of 5(431)
 
 
 
 
 
asked 11 months ago
User Name:
ksswift
Texas, Usa
on WT4801CW
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
NO! Please do not put soap in the washer itself. Use a small amount of liquid HE soap in the detergent drawer at the top. It will dispence the soap, as needed, during the washing process. If you had to, you could empty the detergent pak into the soap drawer by puncturing the pak. The soap must be in the detergent dispencer drawer to work properly.
Gender: female
answered 11 months ago
User Name:
Scotties
Longview, WA.
0points
0out of 0found this answer helpful.
Question

what is thst blue colored nozzle do to the right of the detergent fill cup?

asked 1 year, 6 months ago
User Name:
njjets
NJ
on WT4801CW
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Answers
answer 1
The blue-colored nozzle is the SmartRinse Jet Spray device. It is designed to provide better rinsing performance while making more efficient use of the water in the unit.
answered 1 year, 6 months ago
User Name:
NeilE
+3points
3out of 3found this answer helpful.
Question

Not enough water in the machine to wet all the clothes

I've had my machine for about 2 months. After I took the last load out, I noticed that one shirt had a large area that was completely dry. I understand that the machine is designed to use as little water as possible, but I don't understand how the clothes could be clean if they are not getting wet. What am I doing wrong? (no error messages on the machine)
asked 1 year, 6 months ago
User Name:
suzanne
Connecticut
on WT4801CW
0points
1out of 2found this question helpful.
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1 answer
Answers
answer 1
The water level being used by this washing machine is typically capable of fully cleaning all articles of clothing. In order to determine the cause of this occurrence, we would need to speak with you directly, concerning the load and the cycles being used. Please contact our Customer Interactive Center at 800-243-0000 to troubleshoot this matter.
answered 1 year, 6 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

New washer has small humming sound when washing is this normal?

Category: I own this product
Interested in: How To use
asked 10 months ago
User Name:
tking
Raleigh, NC, USA
on WT4801CW
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
A humming sound is not uncommon with a washing machine. Typically it is either the water valve or the drain pump, while they are in operation. This is normal and no cause for concern.
answered 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

I just had WT4801CW washer installed

Water backs up out of hose when it is draining. I know the line is not clogged. There was no problem with this with the washer I just took out. How do I alleviate this problem?
Category: I own this product
Interested in: Troubleshooting
asked 10 months ago
User Name:
Jamm
Concord, CA, USA
on WT4801CW
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
We regret the trouble you have experienced with this washing machine drain. Such a back up in the water line can be caused either by something getting sucked into the water pump motor, or by the drain hose being pushed too far down the wall drain. Try pulling this out some, to see if this can relieve the backwash. If it does not, then please contact our Customer Interactive Center at 800-243-0000 for additional troubleshooting.
answered 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What water temp is the "warm" setting?

Category: I own this product
asked 10 months ago
User Name:
BearBoy
Colorado, USA
on WT4801CW
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1 answer
Answers
answer 1
We appreciate your interest in this washing machine. The WARM feature uses a mixture of HOT and COLD water to reach the recommended warm water temperature of around 104 degrees.
answered 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How do I make my wrinkle care button work?

I set it with my load settings and it will stop and error out at the end of the load and never tumble? Does it only work with certain settings or what? It is very important to me, since I don't always hear my dryer when it goes off, so I very often have wrinkle clothes, disapointing with a new washer and dryer!
Category: I own this product
Interested in: Troubleshooting
asked 10 months ago
User Name:
Lind
on WT4801CW
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this feature. The WT4801CW top-load washing machine is not designed with a wrinkle care feature. When such an option is available, it is found on a dryer. We would be more than happy to assist in this matter. We would be more than happy to assist in this matter. Please contact our Customer Interactive Center at 800-243-0000, and please have the correct model number available at that time.
answered 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Does the washing machine model: WT4801CW have a built in surge protector? Also does the matching dryer have a surge protector?

Category: I do not own this product
asked 10 months ago
User Name:
Gilson
on WT4801CW
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Not that I am aware of on the surge protector. I have not bought the dryer as of yet.
Gender: female
answered 10 months ago
User Name:
firestone
Charlotte, MI
0points
0out of 0found this answer helpful.
Question

High-efficiency powdered soap caked in dispenser

Just got a new machine today and the powered soap caked twice.Model WT4801CW
asked 1 year, 6 months ago
User Name:
DG
Monterey
on WT4801CW
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
We regret the trouble you have experienced with this washing machine. Was the liquid detergent cup removed before you added the powdered detergent? According to page 19 of the owner’s manual, the Main Wash Liquid Detergent compartment and insert fit inside the Main Wash Powder Detergent compartment. If this is not the situation, please contact our Customer Interactive Center at 800-243-0000 for additional assistance.
answered 1 year, 6 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Can I manually set water/load level or is it only automatic?

Category: I do not own this product
Interested in: Feature comparison
asked 1 year, 6 months ago
User Name:
Anonymous
on WT4801CW
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
It is automatic but you get to choose which the cycle according to what you are washing.
answered 1 year, 6 months ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
Question

when does Smart Rinse Jet Spray operate

Does it operate only on certain cycles
Category: I own this product
asked 10 months ago
User Name:
Wondering
Virginia
on WT4801CW
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
We appreciate your interest in this washing machine. Yes, the Smart Rinse with Jet Spray runs at the regular rinse time, in the COTTON/NORMAL and HEAVY DUTY cycles.
answered 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Washing Machine set back requirements

Have 30 inch deep alcove. Interested in your model WT4801C or lessor volume unit. Can the drain and fill hoses fit within 2 inches of the back wall? You show 4 inch min. clearance--can this be reduced? Fill valves are 44 inches above floor and on 8 inch centers at mid point. Drain stack is 40 inches above the floor on the left side and 6 inches from rear wall. There is ample side clearances. Existing washer is 26.5 inches deep and was set within 2.5 inches of rear wall.
Category: I do not own this product
asked 9 months ago
User Name:
Mudd
San Francisco
on WT4801CW
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Please contact our Customer Interactive Center at 800-243-0000 for additional information.
answered 9 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

is there a differnt lid for the washer?

I do not like the clear top. can I get a different lid for the washer?
Category: I do not own this product
asked 9 months ago
User Name:
Tecky
on WT4801CW
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Please contact LG's Customer Service team at www.LGusa.com/support for assistance.
answered 9 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
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