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Customer questions and answers for
WT4801CW

3.7 cu. ft. Large Capacity High Efficiency Top Load Washer
Customer questions and answers:
187 Questions
 | 
255 Answers
Overall rating:
4.574 out of 5
4.6
out of
5
(444 Reviews)432

Customer questions and answers for LG Electronics WT4801CW

Question

Does this washer model include WATER PLUS, or some kind of way to adjust the water level?

Category: I do not own this product
Interested in: Specifications
asked 3 years, 5 months ago
User Name:
Anonymous
on WT4801CW
-1point
1out of 3found this question helpful.
1 answer
Answers
answer 1
The water level adjusts automatically based on the weight of the laundry load. Takes the guesswork out of it and saves you money on water usage.
Gender: female
answered 3 years, 4 months ago
User Name:
bluejeans2
-3points
0out of 3found this answer helpful.
Question

How many gallons of water in used in a normal cycle?

looking at models wt4801cw and wt5001cw
Category: I do not own this product
Interested in: Specifications
asked 3 years, 5 months ago
User Name:
Tamie
Michigan
on WT4801CW
-5points
2out of 9found this question helpful.
1 answer
Answers
answer 1
LG washers are High Efficiency products; they use less water, less energy and less detergent to offer the most efficient wash experience. This model includes a load sensing feature that fills the tub with the amount of water required for the load. It also senses the washing time for each load. The big capacity lets you do a lot -- or a little laundry. It's up to you!
Gender: female
answered 3 years, 4 months ago
User Name:
bluejeans2
-21points
2out of 25found this answer helpful.
Question

when to add bleach how to open when ruunig

asked 3 years, 5 months ago
User Name:
Anonymous
on WT4801CW
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
The unit comes with a Liquid Bleach Compartment. This compartment holds liquid chlorine bleach, which will be dispensed automatically at the proper time during the wash cycle. Avoid overfilling or splashing when adding bleach to the dispenser. The maximum capacity of the bleach dispenser is one cup of bleach per wash cycle. Overfilling could result in premature dispensing of bleach, which will result in fabric damage. It is not necessary to put the bleach inside the tub with the clothing.

Laundry may be added to the load at the proper time in the wash cycle. When the ADD GARMENTS light is illuminated, it is safe to pause the cycle and add more items to the load. If garments are added when the ADD GARMENTS light is off, the washer will not adjust for these items which could result in poorer performance or fabric damage.

If the washer remains idle for 8 minutes after pausing the cycle, the water in the tub will drain.

Design, features and specifications subject to change without notice.
Gender: female
answered 3 years, 5 months ago
User Name:
Amanda
+1point
1out of 1found this answer helpful.
Question

Exactly what temperature does LG consider "hot"?

I own an LG WT4801CW
asked 3 years, 2 months ago
User Name:
timeout4b
Fairport, NY
on WT4801CW
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in the operations of this unit. The water temperature settings are done based off of the recommendations of clothing manufacturers. The HOT water cycle varies in temperature from 120 to 140 degrees.
answered 3 years, 2 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Why is color safe bleach not recommended for use in this machine

Just purchased this model and did not read until after washing my first load, that color safe bleach is not recommended....why not? what takes the place of color safe bleach in the washing process.
asked 3 years, 2 months ago
User Name:
Anonymous
on WT4801CW
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Color-safe bleach CAN be used with this washing machine. It is simply not supposed to be added to the standard bleach compartment. Page 20 of the manual states “Do not add powdered or liquid color-safe bleach to this compartment.” On the same page, however, it also states “Liquid or powdered color-safe bleach may be added to the main wash compartment with detergent of the same type.” The “same type” refers to either liquid or powdered.
answered 3 years, 2 months ago
User Name:
NeilE
+3points
3out of 3found this answer helpful.
Question

How do I set the rinse temperature?

I didn't see an option to set water temperature except for the wash cycle.
asked 3 years, 4 months ago
User Name:
bluejeans2
Bellevue, WA
on WT4801CW
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
The water and the rinse temperature are the same throughout the unit. If you choose COLD, then the cycle and rinse will be with COLD water.

Design, features and specifications subject to change without notice.
Gender: female
answered 3 years, 4 months ago
User Name:
Amanda
0points
2out of 4found this answer helpful.
Question

Why does this model not do Hot water washes

asked 3 years, 4 months ago
User Name:
Anonymous
on WT4801CW
-2points
1out of 4found this question helpful.
1 answer
Answers
answer 1
In fact, it does. The WT4801CW has a 'hot' option for the wash temperature. Press ON > then press the desired cycle. Press the wash temp button repeatedly to select the desired temperature. See page 23 of the owner's manual for more help.
Gender: female
answered 3 years, 4 months ago
User Name:
bluejeans2
-1point
2out of 5found this answer helpful.
Question

Does the washer "agitate" much during a wash cycle?

All the drum seemed to do was slowly move around...one way, stop, the other way, stop, back again...it really doesn't seem to move enough to clean my clothes. Is this normal? I've only had regular washers with a regular agitator that moved the clothes around.
asked 3 years, 4 months ago
User Name:
Anonymous
on WT4801CW
0points
1out of 2found this question helpful.
1 answer
Answers
answer 1
Saving water doesn't mean compromising cleaning power. At least not when you have the SmartRinse™ Jet Spray System. The tub quickly spins as a powerful water jet sprays into it, forcing the water to penetrate through the clothes for effective rinsing.
Gender: female
answered 3 years, 4 months ago
User Name:
Amanda
-12points
0out of 12found this answer helpful.
Question

How do I cancel the wash cycle on a model WT4801CW?

asked 3 years, 4 months ago
User Name:
Bill
on WT4801CW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize but the wash cycle cannot be cancelled mid cycle. If you pause the unit, the unit will reset after 10 minutes. The water will drain and the cycle will be cancelled.

Design and specifications are subject to change without notice.
Gender: female
answered 3 years, 4 months ago
User Name:
Amanda
0points
1out of 2found this answer helpful.
Question

What colors are avaliable

Category: I do not own this product
asked 3 years, 1 month ago
User Name:
Anonymous
on WT4801CW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The LG WT4801CW Washer comes only in White.
answered 3 years, 1 month ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
Question

Does this machine require monthly cleaning using Actifresh tablets like front loading washers do?

lg top load washer wt4801cw
Category: I do not own this product
Interested in: Specifications
asked 3 years, 1 month ago
User Name:
Anonymous
on WT4801CW
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
Periodically clean the washing machine to maintain its performance and to prevent malfunction.

You can use the TUB CLEAN feature:
Regular cleaning of the tub on a monthly basis using TUB CLEAN will keep the tub clean and fresh.

Clean the drum, TUB CLEAN
Using the washing machine in a humid space for a long period of time may lead to a buildup of black mold and germs in the air inside the washer tub and affect your health. If you clean the washer tub regularly on a monthly basis using TUB CLEAN it will keep the washer tub clean for hygienic use.

Add tub cleaner or lime scale remover into the detergent dispenser drawer.
- Do not exceed the maximum detergent limit line when you add it. Detergent may remain in the washer tub after cleaning.
- When you use liquid chlorine bleach, load it into the liquid chlorine bleach compartment.
- When you use a powdered cleaner, pull out the liquid detergent cup and add it into the main wash detergent compartment.
- When you use cleaning tablets, place them directly into the washer tub. (Do not add tablet cleaner to the drawer.)

We appreciate your feedback, please give us a “thumbs up” if this answer is helpful to you; and please let us know if we can assist you with anything else.

Tank you!
Have a great week!
answered 3 years, 1 month ago
User Name:
Nadine
+6points
6out of 6found this answer helpful.
Question

how clean when clothes dont move?

How does this machine clean the clothes when they dont even move during a cycle - some portions never touching water or being moved in machine? Dont see powerful jet spray either. How are clothes rinsed throughly when only rinse water is sprayed from above over top as it slowly spins ...means only those portions of clothes exposed get hit with water while the layers covered never do before it does a final spin? Waiting on answer to persons question on towel/jean load size too. About ready to return after just 1 load!
asked 3 years, 1 month ago
User Name:
Anonymous
Virginia
on WT4801CW
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
While it may appear to hold still, the drum is designed to move in several directions, and not just in circles. The 6Motion Technology operated by the Direct Drive Motor allows for gentler, more effective washing performance. It is designed to swing, agitate, rotate, rub, compress, and then the WaveForce technology. If, after a load, you find that the unit has not operated properly, then please contact our Customer Interactive Center at 800-243-0000 for additional assistance.
answered 3 years, 1 month ago
User Name:
NeilE
+1point
2out of 3found this answer helpful.
Question

After washing, water remains in the detergent dispenser. Do I just dump it into the tub?

I'm using liquid detergent, though I'm sure that's immaterial. Anyway, a large quantity of water remains in the dispenser drawer after washing is completed. Should I leave it there till the next time and then dump it before adding more detergent? Should I dump it into the tub after removing the clothes and let it sit there till the next use? There isn't a sink handy to dump it into.
asked 3 years, 1 month ago
User Name:
Milt
on WT4801CW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It is normal for a small amount of water to remain in the dispenser compartments at the end of a cycle. It is recommended to empty this water between loads, and also to wash the dispenser cup as well as the siphon insert. This will allow for more efficient operation of the device.
answered 3 years, 1 month ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

is there enough water? during the wash cycle the clothes are only half covered...

I know it has a load sensor - can that be defective?
asked 3 years, 4 months ago
User Name:
bmuses
new york
on WT4801CW
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
The clothing does not have to be submerged in water in order to be thoroughly cleaned. To do so would be inefficient. The unit has an outer tub that retains more water than that which is seen. As it cleans, the unit will also make use of this additional water. If the clothing is getting cleaned, then it is not likely that this sensor is defective.
answered 3 years, 4 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

"soak" option allows me soak my towels as long as i like,

because they need to sit at least 2 hrs.
Category: I do not own this product
asked 3 years, 1 month ago
User Name:
Anonymous
on WT4801CW
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Adding time during wash cycle, SOAK
Allows the consumer to remove stains more thoroughly by specifying additional time for the clothing to soak during washing. At the end of SOAK, the wash cycle will be started without drain.
• Cycle time will be increased by 30 minutes.
• It is normal that washer do weak agitation during SOAK cycle.
answered 3 years ago
User Name:
Nadine
+1point
1out of 1found this answer helpful.
Question

Does this unit have "Wave Force Technology"

Category: I do not own this product
asked 3 years, 1 month ago
User Name:
Anonymous
on WT4801CW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
As it turns out, this model does not list Wave Force Technology as one of its features.
answered 3 years ago
User Name:
Nadine
-2points
0out of 2found this answer helpful.
Question

Is there a manual overide for the door lock?

I have just purchased this machine, and I am wondering if there is any way to open the lid if there is a power failure. I would hate to have wet clothes sit in washer for hours or days until the power is restored.
asked 3 years, 3 months ago
User Name:
Carrie
Flemington NJ
on WT4801CW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The lock is electrical, and requires power to the unit. If the washing machine does not have any power, then there will not be a way to manually unlock the lid. Check the breaker and the outlet to see if the power can be restored. If not, then the unit will require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 3 years, 3 months ago
User Name:
NeilE
-1point
1out of 3found this answer helpful.
Question

How much clearance is needed between this washer and the wall for installation? The water valves are recessed into wall.

I need to ensure enough depth in my laundry closet to install.
Category: I do not own this product
asked 3 years, 3 months ago
User Name:
cam4
GA
on WT4801CW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello.

This is the recommended Clearance for the LG WT4801CW Washer:
Back 4″ (10 cm)
Sides 1″ (2.5 cm)
These measurements are based on water valves that are NOT recessed into wall.

Thank you for your question!
answered 3 years, 3 months ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
Question

How do I use Oxi Clean Powder along with liquid detergent with this model?

asked 3 years, 3 months ago
User Name:
Anonymous
on WT4801CW
-1point
1out of 3found this question helpful.
1 answer
Answers
answer 1
This washing machine was developed for HE products only. It is not recommended to use any product in this washing machine unless it is specified for use with HE laundry devices. If it gives instructions on HE product usage, then follow those directions. If it does not, then we do not recommend using the product.
answered 3 years, 3 months ago
User Name:
NeilE
0points
2out of 4found this answer helpful.
Question

the manual says not to wash waterproof clothing can

I wash a shower curtain?
asked 3 years ago
User Name:
Anonymous
on WT4801CW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If the manual states to not wash waterproof items, and a shower curtain is a waterproof item, then it would not be recommended to wash a shower curtain in this washing machine.
answered 3 years ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
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