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continues to exhibit uE -
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Customer questions and answers for
WT4801CW

3.7 cu. ft. Large Capacity High Efficiency Top Load Washer
Customer questions and answers:
183 Questions
 | 
251 Answers
Overall rating:
4.532 out of 5
4.5
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(568 Reviews)556

Customer questions and answers for LG Electronics WT4801CW

Question

washing waterproof or water resistance clothes

I've read on several HE machines that they do not recommend washing waterproof or water resistant clothes in HE machines., si this true for this model? If so, why? I have lots of golf jackets and rain suits that I need to wash. I can't imagine not using the washer to do that.
Category: I do not own this product
Interested in: Feature comparison
asked 1 year, 6 months ago
User Name:
goldsink2
home
on WT4801CW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
According to the owner’s manual, do not wash or spin any item labeled or known to be waterproof or water-resistant, even if the product care label on the item permits machine washing. Failure to adhere to this information could result in severe damage to your laundry, your washer and/or property as a result of abnormal vibration of the washer.
answered 1 year, 6 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Spin cycle only

How do you run just a spin cycle? I don't want to rinse and spin, only spin.
asked 2 years, 6 months ago
User Name:
mjr
Dallas, TX
on WT4801CW
-1point
0out of 1found this question helpful.
3 answers
Answers
answer 1
NeilE, could you please answer my question? How can you set spin without selecting a wash cycle? There is always a wash cycle of some kind set.
If I select a spin speed, and the press Start, isn't the currently indicated wash cycle going to commence?
answered 2 years, 4 months ago
User Name:
Milt
0points
0out of 0found this answer helpful.
answer 2
I don't understand NeilE's answer. How can you not make a wash cycle selection? The machine is always set to one of the wash cycles. There isn't a "do not wash" selection.
answered 2 years, 5 months ago
User Name:
miltf
0points
0out of 0found this answer helpful.
answer 3
The SPIN SPEED button also activates the DRAIN & SPIN cycle to drain the tub and spin clothes. Press this button, without making any wash cycle selections. This should allow the opportunity to drain and spin only.
answered 2 years, 6 months ago
User Name:
NeilE
-13points
3out of 19found this answer helpful.
Question

How do I use Oxi Clean Powder along with liquid detergent with this model?

This question was previously posted, and Oxi-Clean does work with HE washers. The question is how can I use BOTH my liquid HE detergent (i.e. Tide, Gain) and my Oxi-Clean powder in the same load?
asked 2 years, 2 months ago
User Name:
bigsteve
Canada
on WT4801CW
+1point
1out of 1found this question helpful.
3 answers
Answers
answer 1
If you're using the machine's dispenser, both products must either be liquid or powder. Otherwise place your liquid detergent in the dispenser drawer and add powdered oxi to the tub prior to adding the clothes.
Gender: male
answered 1 year, 8 months ago
User Name:
washandwear
planet earth
-1point
0out of 1found this answer helpful.
answer 2
You can use the emty space to pour the Oxi-clean
Gender: female
answered 2 years, 2 months ago
User Name:
Anonymous
Fairfield, NJ, USA
-3points
0out of 3found this answer helpful.
answer 3
sprinkle on top of clothes before starting washers
Gender: male
answered 2 years, 2 months ago
User Name:
gab1
Tulsa, OK
0points
0out of 0found this answer helpful.
Question

Would this be good for heavy towels & sheets for our lodge?

Will not be using this machine mainly for family clothing, but for laundering beach towels / towels & multiple sets of sheets for our family beach lodge.
Category: I do not own this product
asked 2 years ago
User Name:
Ishh
on WT4801CW
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
Yes, but I would get the larger tub machine for your application. The soft close lid of the larger machine would be a plus for your use, particularly if several different people, each somewhat unfamiliar with a "new" machine's operation were using it.

Actually I have two of these machines at two locations - one is the larger, the other the smaller. Both are excellent and there is no difference in cleaning. Given this machine has no agitator in the normal sense, I am surprised how clean the cloths are.

You will not be disappointed.
Gender: male
answered 2 years ago
User Name:
JimJa
Bondurant, WY, USA
+1point
1out of 1found this answer helpful.
answer 2
yes
Gender: female
answered 2 years ago
User Name:
Sandy4
Ohio
0points
0out of 0found this answer helpful.
answer 3
yes, just read the product information booklet so that you can choose the correct cycle settings.
Gender: female
answered 2 years ago
User Name:
mamadula
Boston, MA, USA
0points
0out of 0found this answer helpful.
Question

I have heard there are balancing issues with the high efficiency top loaders.

I have a friend who has complained about the H.E. top loading washers having frequent problems with "unbalanced" loads: Does this happen more frequently with a larger capacity ( over 4.0 c.u.) machine, especially if most of the laundry loads are small?

Also can I wash a queen -sized comforter in an LG top-loading washer with a 3.7 c.u. capacity?
Category: I do not own this product
Interested in: Specifications
asked 1 year, 9 months ago
User Name:
Linty
New Jersey
on WT4801CW
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
You can wash the comforter all by itself because it is relatively large.

The general rule for these washers is to make sure to never put only one moderately sized (or smaller) item in for a wash. During the spin cycle it will go to one side and throw the washer out of balance.

If you put in more than one item, they will balance each other during the spin cycle.
Gender: male
answered 1 year, 9 months ago
User Name:
Athlon
Uxbridge, MA, USA
0points
0out of 0found this answer helpful.
answer 2
i have not had any balacing issues with mine and yes you can wash a queen size in it i have a king size comforter and it fits good with some room to spare you just need to use the setting for bulky items
answered 1 year, 9 months ago
User Name:
gapeach
+1point
1out of 1found this answer helpful.
answer 3
If you load the washer like a donut and leave the middle somewhat clear you will not have any balancing issues. I remember reading someone else recommending this before I purchased the machine. It really seems to work. The one time I had an issue is when I first got my machine and I didn't put enough clothes into the tub...I only had one set of king size sheets. The balance got off since there weren't enough items in the tub.
Gender: female
answered 1 year, 9 months ago
User Name:
Audrey007
Lenexa, KS, USA
+1point
1out of 1found this answer helpful.
Question

can I increase the water amount in the wash cycle??

asked 2 years, 10 months ago
User Name:
A.J.
Georgetown, TX
on WT4801CW
+2points
2out of 2found this question helpful.
2 answers
Answers
answer 1
Just got this washer yesterday. I found if you wait for the cycle to get to the wash stage (water in the agitator) and then turn it off (far left button, not the pause) then turn it back on again, it appears that washer goes back to load sensing with water still in the agitator and then adds more water. The cycle continues with more water in both wash and rinse stages.
Gender: female
answered 2 years, 5 months ago
User Name:
NewUser
Irvine, CA
+4points
4out of 4found this answer helpful.
answer 2
No, the addition of water during the wash cycle is not an available option.
answered 2 years, 9 months ago
User Name:
NeilE
-2points
1out of 4found this answer helpful.
Question

How do I customize my wash cycle?

The manual does not go into detail about how to do this (page 25). It seems as though there is a typo and the previous section (Extra rinse) was just copied.
asked 2 years, 9 months ago
User Name:
Christy
South Portland, ME
on WT4801CW
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
That section of the manual does appear to be misprinted. I looked in the manual for the matching dryer, and these steps work on this washer: Set your desired cycle settings, then press and hold the CUSTOM PROGRAM button for 3 seconds. You may save only one custom program at a time. Pressing and holding the CUSTOM PROGRAM button will overwrite any previously saved custom program.
The next time you turn on the washer, press the CUSTOM PROGRAM button to recall your desired settings, then press the START/PAUSE button.
answered 2 years, 1 month ago
User Name:
mike50
0points
0out of 0found this answer helpful.
answer 2
While it does seem that the first line (You can add an extra rinse cycle to the default rinse cycle.) may be an error, inspection of the rest of the settings does show differences. The key sequence is all the same, but pressing the CUSTOM PROGRAM button, and the CUSTOM PROGRAM light coming on, instead of the EXTRA RINSE button and light. Start with the type of load being washed (Cottons, Bulky, etc.), press the Custom Setting button, and after the light comes on, make your setting changes. To protect your clothing, not every option is available to you. Page 22 should provide some guidance as to what options can be used and changed.
answered 2 years, 9 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Hot and Warm cycles feel cold

When I run a hot or warm wash cycle, then pause the machine and feel the water inside of the washer, it feels very cool, just SLIGHTLY warmer than our cold tap water.

Could the temperature sensor be off?
Do I need to increase the setting for our hot water heater? Currently at 120 degrees.
asked 2 years, 7 months ago
User Name:
Anonymous
on WT4801CW
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
I have the same problem, but the water coming out of the dispenser is cold, not just the water in the drum. So, the expert's answer doesn't make sense. Something's wrong with the sensor. My cold water loads are using hot water -- sometimes.
answered 2 years, 4 months ago
User Name:
bigmommaaustin
+1point
1out of 1found this answer helpful.
answer 2
The standard wash temperatures are about 90 degrees for WARM water, and about 120 degrees for a HOT cycle. When the water hits a stainless steel drum, which is naturally cold, it will automatically reduce the water temperature for a time. As the cycle runs, the unit is designed to raise this temperature. If the cycle is interrupted, some of the heat can escape, causing the unit to require harder work to raise the temperature again.
answered 2 years, 7 months ago
User Name:
NeilE
-2points
4out of 10found this answer helpful.
Question

Drain Hoe too short need to add extension - what do you recommend

The drain hose with the LG WT4801CW needs to be extened . I am looking for something suitable - can you help with this?
asked 2 years, 7 months ago
User Name:
Manny
on WT4801CW
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Have you tried pulling the hose to extend it? I had the same problem because this machine was replacing a front load machine with higher than normal drain location.

It takes a good pull, but the hose extends like an accordion. Move the machine away from the wall, grab low on the hose with one hand, higher up with the other and pull...hard.

Good luck.
answered 2 years ago
User Name:
JimJa
Bondurant, WY
0points
0out of 0found this answer helpful.
answer 2
It is not recommended to attempt to add an extension to the drain hose. The drain pump motor may have trouble with the extra distance.
answered 2 years, 7 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Does the fabric softener automatically dispense?

Category: I do not own this product
asked 2 years, 6 months ago
User Name:
Anonymous
on WT4801CW
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes, at the right time during the wash cycle.
Gender: female
answered 2 years, 1 month ago
User Name:
Scotties
Longview, WA.
0points
0out of 0found this answer helpful.
answer 2
The compartment that holds liquid fabric softener, will automatically dispense the liquid fabric softener during the final rinse cycle.

Thank you. We appreciate your feedback, please give us a “thumbs up” if this answer is helpful to you; and please let us know if we can assist you with anything else.

Have a lovely week!
answered 2 years, 6 months ago
User Name:
Nadine
+1point
1out of 1found this answer helpful.
Question

In other questions I see that eco warm and warm both heat to 90 degrees. If that is really true, why are there 2 settings that are the same

asked 2 years, 6 months ago
User Name:
Cold Water Country
Colorado
on WT4801CW
+2points
2out of 2found this question helpful.
2 answers
Answers
answer 1
One may run shorter than the other.
Gender: female
answered 2 years, 1 month ago
User Name:
Scotties
Longview, WA.
0points
0out of 0found this answer helpful.
answer 2
The maximum drum temperature for a WARM cycle is around 130 degrees, but is most frequently around 120 degrees, while the ECO WARM is closer to 90 degrees.
answered 2 years, 6 months ago
User Name:
NeilE
+2points
2out of 2found this answer helpful.
Question

How do i empty the water in the soap dispenser when the wash is finished?

asked 2 years, 5 months ago
User Name:
Margie
Halifax
on WT4801CW
+2points
2out of 2found this question helpful.
2 answers
Answers
answer 1
Just pull out the soap dispenser tray and "dump" the water that is remaining into the tub of the washer. I actually leave some of the water in the dispenser since I use powdered detergent, and it dissolves the detergent for the next load.
Gender: female
answered 2 years, 2 months ago
User Name:
SueAZ
Gold Canyon, AZ
+1point
1out of 1found this answer helpful.
answer 2
Our offices, in the United States, do not have product information for Canada. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/ca_en/index.jsp. You may also contact our Canada offices at 1-888-542-2623.
answered 2 years, 5 months ago
User Name:
NeilE
-6points
0out of 6found this answer helpful.
Question

Can you use OXICLEAN in the HE WT4801CW?

asked 2 years, 5 months ago
User Name:
Anonymous
on WT4801CW
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
No. Only HE soap and very little of it at a time.
Gender: female
answered 2 years, 1 month ago
User Name:
Scotties
Longview, WA.
+1point
1out of 1found this answer helpful.
answer 2
This washing machine was developed for HE products only. It is not recommended to use any product in this washing machine unless it is specified for use with HE laundry devices. If it gives instructions on HE product usage, then follow those directions. If it does not, then we do not recommend using the product.
answered 2 years, 5 months ago
User Name:
NeilE
+2points
2out of 2found this answer helpful.
Question

Should the tub bang against washer wall while washing & squeak?

 
Products related to my question
WT4801CW
4.6 out of 5(441)
 
 
 
 
 
asked 2 years, 5 months ago
User Name:
Jim
on WT4801CW
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Ours does that too a little bit. I think it depends on the size of the load and is part of the washing process.
Gender: female
answered 2 years, 1 month ago
User Name:
Scotties
Longview, WA.
0points
0out of 0found this answer helpful.
answer 2
No, this wash tub should NOT bang against the side of the cabinet. It is likely that the load is unbalanced, or that the washer itself is not level for some reason. It is recommended to attempt to redistribute the load. If this or balancing the machine does not resolve the matter, then the unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 2 years, 5 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

I was looking for a front load machine but they are too deep for my space. I am wondering if the white towels etc come out clean with this style wash?

I know that the front load machines wash really well. I have never heard of this new style top load machine and I wonder if it is good or it is all hype because it uses a new style (no agitator)...
Category: I do not own this product
asked 2 years, 5 months ago
User Name:
Anonymous
on WT4801CW
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Our towels get very clean in this washer. Just follow the instructions and settings in the owner's manual and you should be fine. This washer works in a entirely different way than other washers. It does not require an agitator. The large items go on the bottom of the load and smaller items on the top. It uses less soap and water and it senses the load.
Gender: female
answered 2 years, 1 month ago
User Name:
Scotties
Longview, WA.
0points
0out of 0found this answer helpful.
answer 2
We are amazed at how little water is used, but when you watch thru the glass top you see the clothes, including towels, being mixed around pretty well but gently. We use white towels and they are coming out very clean. We use the recommeded He detergents but use no bleach and whites are fine.
answered 2 years, 5 months ago
User Name:
happy46
Newnan, GA
0points
0out of 0found this answer helpful.
Question

Why is there water in the bleach dispenser when I have never used it?

I just bought this machine and have not used the bleach dispenser when doing my laundry. Today, I found water sitting in the bleach dispenser. Why is that? What is the best way to drain the water from the bleach dispenser so it does not get moldy? It is not removable as far as I'm aware.
asked 2 years, 5 months ago
User Name:
Anonymous
on WT4801CW
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
This seems to be an issue with this washer. I have the same issue. I just *gently* move the dispenser drawer back and forth to get the water out. I hope that helps.
Gender: female
answered 2 years, 1 month ago
User Name:
Scotties
Longview, WA.
+1point
1out of 1found this answer helpful.
answer 2
The bleach dispenser appears to be flushed through during each cycle that allows bleach usage. This is determined that there is no specified setting that activates the bleach dispenser. As the dispenser cup cannot be removed, you may either dry it out manually or let it stand and flush itself out during the next cycle.
answered 2 years, 5 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

does the lg wt4801cw washer qualify for tax deduction

asked 2 years, 5 months ago
User Name:
123wood
on WT4801CW
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
We were told no when we purchased ours. The rules have changed.
Gender: female
answered 2 years, 1 month ago
User Name:
Scotties
Longview, WA.
0points
0out of 0found this answer helpful.
answer 2
Depends on the state. Yes in the state of Hawaii
Gender: female
answered 2 years, 5 months ago
User Name:
Jbean
Kona, Hawaii
+1point
1out of 1found this answer helpful.
Question

Concerned about agitation or lack thereof in top load washer WT4801CW. Upper layer of cloths do not move much. Is that normal?

asked 2 years, 5 months ago
User Name:
Fitz
on WT4801CW
+2points
2out of 2found this question helpful.
2 answers
Answers
answer 1
The instructions call for the larger items to be on the bottom of the load and the smaller ones on the top of the load. Are you using the correct setting? Refer to your owner's manual for what settings to use for each load type. That makes a difference. Keep in mind, this washer is a new, unique machine designed to get clothes clean using very little soap and water with no agitator like in other, older type washers.
Gender: female
answered 2 years, 1 month ago
User Name:
Scotties
Longview, WA.
-1point
0out of 1found this answer helpful.
answer 2
We appreciate your interest and concern regarding your washing machine. That which you have described is normal operation. While it may appear that the upper clothing is not moving much, there is agitation occurring, and the water power agitating through the clothing is much more active than it might appear. If you have additional concerns or questions about this unit, please contact our Customer Interactive Center at 800-243-0000.
answered 2 years, 5 months ago
User Name:
NeilE
0points
1out of 2found this answer helpful.
Question

What is the best way to load a batch of sheets and towels?

I placed the towels first into the washer and then added the sheets on top. I gathered each sheet together lengthwise, folded it in half and then placed it / coiled it into the washer. I was washing two flat sheets. I ended up with an unbalanced load (uE). The washer refilled with water to redistribute the load (which it successfully did) and completed the wash.

It took additional time and more water to complete this batch of laundry . How do I avoid this problem in the future? Thank you for your help!
 
Products related to my question
WT4801CW
4.6 out of 5(441)
 
 
 
 
 
asked 2 years, 5 months ago
User Name:
Shelley
Ewa Beach, HI, USA
on WT4801CW
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The owner's manual explains how to load your machine. Larger items on bottom and small items on the top.
Gender: female
answered 2 years, 1 month ago
User Name:
Scotties
Longview, WA.
-2points
0out of 2found this answer helpful.
answer 2
We regret the inconvenience you have experienced with this washing machine. Part of the problem was caused by the difference in weight between the towels and the sheets. Each load should consist of like-weight items. Also, with this washing machine, it is not necessary to lay the sheets around the edge, as you would a traditional top-load unit. That was done due to the agitator, which is not present in this unit. Hopefully this will help in your usage of this washer.
answered 2 years, 5 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

My son's football workout clothes need to be washed by themselves, when I do they are not coming as clean as my old washer. They are gym shorts and

top, nylon what is your suggestion I am very disappointed at this time. If I can't wash small loads with this washer what do you suggest it is the 4801 should I switch to the one with wave technology or a front loader?
asked 2 years, 5 months ago
User Name:
footballmom
on WT4801CW
0points
1out of 2found this question helpful.
2 answers
Answers
answer 1
Have you tried a different setting? That might work.
Gender: female
answered 2 years, 1 month ago
User Name:
Scotties
Longview, WA.
-1point
0out of 1found this answer helpful.
answer 2
We regret the trouble you have experienced with this washing machine. If the clothing in this unit are not getting clean, it is likely that there is not enough clothing in the unit to let the workout clothing get agitated, which provides an important part of the cleaning process. Additional, similar items need to be added to the unit in order to allow better cleaning action.
answered 2 years, 5 months ago
User Name:
NeilE
-4points
0out of 4found this answer helpful.
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