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Customer questions and answers for
LG Electronics D2342P-PN

The virtual world of 3D comes alive with LG Cinema 3D technology
Customer questions and answers:
60 Questions
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75 Answers
Overall rating:
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Customer questions and answers for LG Electronics D2342P-PN

Question

What is the model of the glasses that are bundled with the D2342P 3D monitor?

 
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asked 2 years ago
User Name:
BrunoBF
on D2342P-PN
0points
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3 answers
Answers
answer 1
The glasses you receive with the monitor are not the correct glasses and they will not help you in any way to find the correct ones. That is the only bad thing about this monitor.
answered 1 year, 5 months ago
User Name:
bystander99
0points
0out of 0found this answer helpful.
answer 2
LG FPG-200F -- glasses and clip on's. See my recommendation for 3rd party circular polarized 3d glasses.
Gender: male
answered 1 year, 9 months ago
User Name:
TheFrugalGearhead
Staten Island, NY, USA
0points
0out of 0found this answer helpful.
answer 3
This monitor can work with model AG-F200.
answered 1 year, 11 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

What is the refres rate of this screen?

I buyd this screen yesterday but i cant set it to 120hz? i was reading before i bought this screen and its said that you should be abel to have 120hz.
asked 2 years, 8 months ago
User Name:
Johannes
Sweden
on D2342P-PN
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2 answers
Answers
answer 1
Dear Johannes,
I'm From New Delhi (INDIA).
I also have this monitor (d2342p). Before buying this monitor i searched many sites about it's specification.
In many sites i saw it's refresh rate as 120 HZ. But it is not true 120 HZ. It is only 60 HZ. 120 HZ monitor only works on nvidia 3d vision pro glasses. i bought this monitor from lg showroom.i also asked the shopkeeper that is this supports 120hz. he told me yes.but i home i saw that it's limit is only 60hz. this irritated me too much.
Gender: male
answered 1 year, 11 months ago
User Name:
pchoudhary
India
+3points
3out of 3found this answer helpful.
answer 2
The maximum resolution setting, on this monitor is 1920 x 1080p at 60 Hz. According to the information in the owner’s manual, the 3D software may not work properly if the resolution is not set to the maximum setting.
answered 2 years, 8 months ago
User Name:
NeilE
+2points
2out of 2found this answer helpful.
Question

Can VGA give 3d Display (or hdmi 1.4 is compulsary)?

Tridef giving error "please connect a supported LG 3D Monitor/MonitorTV and restart windows".
I have installed given drivers both automatically and manually provided on the manual of drivers installation(after linking .inf file, I have selected Analog drivers and HDMI drivers both 1 by 1 on generic pnp monitor and generic non pnp monitor).
I am using VGA wire to connect the monitor with the laptop. Will the 3d Work only with HDMI 1.4.
asked 2 years, 7 months ago
User Name:
Simran
Gurgaon, India
on D2342P-PN
+1point
1out of 1found this question helpful.
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2 answers
Answers
answer 1
TriDef version 1.6.2 Specifically for the LG D2342P-PN monitor works fine with DVI. Software is at both the LG and TriDef web sites. I use the monitor with both DVI and Hi-Speed HDMI sources (of course, one at a time).
Gender: male
answered 1 year, 9 months ago
User Name:
TheFrugalGearhead
Staten Island, NY, USA
-1point
0out of 1found this answer helpful.
answer 2
We only have information related to product use in the United States. Products sold in the United States are not specified for proper operation in any other country, and the warranty provided is valid only in the United States. We do not have any information about the operation of models in India. For assistance with this product, please review this alternate website: http://www.lg.com/in/.
answered 2 years, 7 months ago
User Name:
NeilE
-2points
1out of 4found this answer helpful.
Question

Can the monitor D2342P-PN play 3D games from the PlayStation 3 or the XBox 360?

3D enabled games can be played in 3D on most 3D TVs through a function. Does the monitor support that type of function or anything relevant that will play Xbox 360 or PlayStation 3 games?
Category: I do not own this product
Interested in: Specifications
 
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asked 2 years, 7 months ago
User Name:
Shakib
NY
on D2342P-PN
0points
1out of 2found this question helpful.
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2 answers
Answers
answer 1
My Playstation 3 plays 3D Blu-Rays on this monitor in beautiful HD 3D with no problem. Warning - You Must use a "Hi-Speed" HDMI cable of less than 25 feet or you'll only get 2D (the LG monitor will report no 3D source found).
Gender: male
answered 1 year, 9 months ago
User Name:
TheFrugalGearhead
Staten Island, NY, USA
0points
0out of 0found this answer helpful.
answer 2
Yes, since this is a 3D monitor it should play all of your 3D content just fine.
answered 2 years, 7 months ago
User Name:
LGJoel
0points
1out of 2found this answer helpful.
Question

can i connect set top box to D2342P monitor see tv programmes?

I want to connect set top box with hdmi cable to see tv programmes on monitor. is it possible?
Pls reply?
Category: I do not own this product
asked 2 years, 5 months ago
User Name:
rajesh
nashik
on D2342P-PN
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
First, check with your set top box service provider to see if That supports 3D and do you even Get 3D TV channels. My Satellite TV DVR box supports 3D and I get 3D channels -- you also need a "Hi-Speed" HDMI cable of less than 25 feet.
Gender: male
answered 1 year, 9 months ago
User Name:
TheFrugalGearhead
Staten Island, NY, USA
0points
0out of 0found this answer helpful.
answer 2
Yes, you can connect a set top box to this monitor through an HDMI cable.
answered 2 years, 5 months ago
User Name:
LGJoel
+3points
3out of 3found this answer helpful.
Question

Will a HI DEF external tv tuner be able work on this monitor and I see the picture that is transmitted over the air in 3D

I have a TV digital Hi Def tuner that has 1080i output thru a HDMI cable that plugs into a high def 2D monitor. Will this external tuner be able to recieve over the air 3D tv signals and display the signal in 3D on this monitor without using your 3D synthesizer?
Category: I do not own this product
 
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asked 2 years, 5 months ago
User Name:
Hans
Greenwich, CT
on D2342P-PN
0points
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2 answers
Answers
answer 1
I use an Satellite TV DVR box set to 3D channels and it works great in 3D. I believe the signal must be a 1080P 3D signal for the monitor to work. 1080i will only give a 2D HD image. Also a Hi Speed HDMI cable of less than 25 ft. is a Must Have for HD 3D.
Gender: male
answered 1 year, 9 months ago
User Name:
TheFrugalGearhead
Staten Island, NY, USA
0points
0out of 0found this answer helpful.
answer 2
This monitor offers 2D to 3D Conversions so you can watch any 2D content in 3D.
answered 2 years, 4 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

correct glasses for this monitor

i received the lg fpg-200f glasses with this monitor however after some use i dont think that these are the correct glasses . i seem to get alot of purple ghosting but when i rotate 45 degrees it is not noticeable.
can you confirm the correct 3d glasses and or the correct replacement glasses
 
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asked 2 years, 3 months ago
User Name:
Anonymous
on D2342P-PN
+1point
1out of 1found this question helpful.
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2 answers
Answers
answer 1
Yep - those are the glasses that come with the monitor. See my other comments about a great pair of 3rd party circular polarized 3D glasses.
Gender: male
answered 1 year, 9 months ago
User Name:
TheFrugalGearhead
Staten Island, NY, USA
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in these accessories. This monitor can work with models AG-F200 or AG-F220. The only difference between these two models are that the AG-F220 are clip-on glasses.
answered 2 years, 3 months ago
User Name:
NeilE
0points
1out of 2found this answer helpful.
Question

What is the blue light on the bottom right of the monitor and do I need to turn it off after I shut down?

asked 2 years, 3 months ago
User Name:
Anonymous
on D2342P-PN
0points
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2 answers
Answers
answer 1
Power On - Standby / Power Off switch. If going to be off for days or weeks - recommend unplugging monitor (it's a dust magnet when left plugged in and turned off).
Gender: male
answered 1 year, 9 months ago
User Name:
TheFrugalGearhead
Staten Island, NY, USA
0points
0out of 0found this answer helpful.
answer 2
The light, that is located at the bottom right of the monitor is the POWER INDICATOR light. It lights when the monitor is active.
answered 2 years, 3 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Do i really need to use TriDef for 2d to 3d conversion on my PC?

I'm planning to get this monitor for my PC and get some 3d games going.. Im just wondering if whether or not i have to use TriDef to convert my PC games from 2D to 3D. Does the monitor has its own processor to convert the image to 3D? Or do i really have to use TriDef to convert the game to 3D?
Category: I do not own this product
Interested in: Specifications
asked 2 years, 3 months ago
User Name:
Quintis Quo
Ohio
on D2342P-PN
0points
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2 answers
Answers
answer 1
The monitor has No conversion capability built into it. Tri-Def provides "Pseudo" stereo 3D (I enjoy it best with my 2D DVD's). For best Stereo3D gaming, your PC will need the appropriate graphics card that will support stereo 3D in gaming (cards with built on "N..." GPU's with drivers support this LG D2342P-PN monitor - check "N...'s 3D vision support page for their requirements) . The OS should be Win7 (or above).
Gender: male
answered 1 year, 9 months ago
User Name:
TheFrugalGearhead
Staten Island, NY, USA
0points
0out of 0found this answer helpful.
answer 2
The monitor itself has 2D to 3D Conversion capability.
answered 2 years, 3 months ago
User Name:
LGJoel
0points
1out of 2found this answer helpful.
Question

Can this monitor display regular 2D image?

This has probably already been asked, but I can't find it. I'm just wondering how I would set it to display in regular 2D imaging, and is the picture quality still the same?
Category: I do not own this product
asked 2 years, 2 months ago
User Name:
TechNoob
Illinois
on D2342P-PN
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
I've found the 2D imaging to be fine. You can't use the 3D glasses for 2D viewing (doesn't make sense anyway) because of the polarized interlacing which will "chop up" your 2D image.
Gender: male
answered 1 year, 9 months ago
User Name:
TheFrugalGearhead
Staten Island, NY, USA
0points
0out of 0found this answer helpful.
answer 2
Yes, this monitor can display 2D as well as 3D. You will be able to access the TV's 3D option through its menu.
answered 2 years, 2 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

3D feature on D2342P-PN

can you enjoy the full 3D feature of the monitor including playing 3D blueray discs by using a none 3D computer that meet the minimum requirement?
asked 2 years, 2 months ago
User Name:
Frank10
on D2342P-PN
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
No - a PC built for 3D playback must be equipped with Win Vista and above, a Blu-Ray Drive, Stereo 3D compatible video card with appropriate drivers and software and configuration -- total cost in time and $ of which can be 2 to 3x (or even more) the cost of a good dedicated Blu-Ray 3D player *that is designed to Simply Work*. I've found the Monitor works great with a dedicated Blu-Ray 3D player, satellite TV box set to 3D channels, and a very popular gaming console. You Must use a Hi-Speed HDMI cable of less than 25 ft. for good 3D performance. Older, non hi-speed HDMI cables of less than 25 ft. May work (that's a hit-or-miss).
Gender: male
answered 1 year, 9 months ago
User Name:
TheFrugalGearhead
Staten Island, NY, USA
0points
0out of 0found this answer helpful.
answer 2
As long as you have a capable graphics card and correct software, then yes, you should be able to enjoy your blu-ray movie in 3D on your PC.
answered 2 years, 2 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

can I hook up a Table top 3d Blu-ray to the DP2342 monitor thru the HDMI?

Will this play the 3D movie?
asked 2 years, 2 months ago
User Name:
3Dguy
on D2342P-PN
0points
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2 answers
Answers
answer 1
Absolutely Yes. I use mine with a dedicated Blu-Ray 3D player; satellite TV box with 3D channels, and a popular 3D gaming console. Sound is restricted to 3.5mm analog sound (headphones or to an amp with a 3.5mm plug to RCA Red/White plug cable). Use a Hi-Speed HDMI cable. HDMI org recommends less than 25 foot non-amplified lengths.
Gender: male
answered 1 year, 9 months ago
User Name:
TheFrugalGearhead
Staten Island, NY, USA
0points
0out of 0found this answer helpful.
answer 2
Yes, you can connect a 3D blu-ray player to this monitor and watch a 3D movie.
answered 2 years, 2 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

Is there a frame sequential 3D option for the D2342P?

I own the LG 55LW5600 and it has a frame sequential option for 3D. I also own the LG D2342P, which uses the same Cinema 3D technology but I'm unable to configure it frame sequential. Is there a way to get that same option on this monitor?
asked 2 years ago
User Name:
Lars
USA
on D2342P-PN
0points
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2 answers
Answers
answer 1
So far, I've found 3dtv.at 's Stereoscopic Player PC software set on "Row Interlace, Left Line Top" works great for HQFS titles. Of course, do Not expect the HD resolution of a 3D Blu-Ray disc (HQFS's are DVD's after all). There is a reasonable license fee, but the software works great. You must read the instructions because there are Many 3D viewing formats supported by this great software. (I'm just a fan, not an employee.)
Gender: male
answered 1 year, 9 months ago
User Name:
TheFrugalGearhead
Staten Island, NY, USA
0points
0out of 0found this answer helpful.
answer 2
I apologize, but no; this computer monitor has not been developed for use with a Frame Sequential 3D format. It can use SIDE BY SIDE, TOP & BOTTOM, or LINE INTERLACED formats.
answered 2 years ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What is the refresh rate of D2342P-PN?

Category: I do not own this product
Interested in: Specifications
asked 1 year, 10 months ago
User Name:
Daiv28
Washington, DC, USA
on D2342P-PN
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0out of 0found this question helpful.
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2 answers
Answers
answer 1
I believe the Horizontal & Vertical refresh rate is 56-75Hz. My PC runs this monitor at its native 60Hz @ 1920x1080 resolution. Since FPR3D (Passive 3D stereo) technology uses interlacing, the refresh rate would be for Each Eye. Since I am personally sensitive to and easily fatigued by flickering, I have found that there is no flickering at all with this monitor in either 2D or 3D modes, and the images are bright and beautiful in HD. I own and occasionally use an older 3D shutter glasses PC setup, and that is much more tiring to use. (BTW, I'm just a happy LG D2342P-PN owner, Not an employee).
Gender: male
answered 1 year, 9 months ago
User Name:
TheFrugalGearhead
Staten Island, NY, USA
0points
0out of 0found this answer helpful.
answer 2
Since posting my question I have since learned that it is unfortunately not 120Hz. I should have known that it wasn't 120Hz by the fact that LG doesn't say on their website what the refresh rate is, whereas they would boast that it was 120Hz if they could.
Gender: male
answered 1 year, 10 months ago
User Name:
Daiv28
Washington, DC, USA
+1point
1out of 1found this answer helpful.
Question

Why ag-f210 glasses is not compatible?

I lost my original glasses, so I bought a ag-f210 in replacement. However, it is not working well. I see purple ghosting sometimes.
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 10 months ago
User Name:
haha
LA
on D2342P-PN
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
For the LG D2342P-PN, the best 3rd party circularly polarized 3D glasses line I've found is made by a former instant photo camera manufacturer which also still makes polarized sunglasses. Very clean, crisp imaging. Cross-talking is very minimized. Price is also reasonable.
Gender: male
answered 1 year, 9 months ago
User Name:
TheFrugalGearhead
Staten Island, NY, USA
0points
0out of 0found this answer helpful.
answer 2
We regret the trouble you have experienced with this monitor and glasses. Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. The part number for the 3D Glasses designated for this monitor is EBX61588301. There should not be any purple ghosting on the screen. If you continue to have trouble in this regard, please contact our Customer Interactive Center at 800-243-0000 for assistance.
answered 1 year, 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Can I use the TriDef software via a HDMI cable?

TriDef works fine when I use a DVI cable, however, when I connect with a HDMI cable I am unable to make it work in 3D.
(Macbook Pro 2011, Windows 7 64bit.)
asked 2 years, 9 months ago
User Name:
robmar
Poland
on D2342P-PN
0points
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2 answers
Answers
answer 1
Solved: when using HDMI input my ATI card was adding a black border (underscan) which was downscalling image - thus ruining 3D encoded interlaced image. The solution was to set overscan to 0% (which by the way is not-so-easy with 2011 Macbook pro...).
answered 2 years, 8 months ago
User Name:
robmar
0points
0out of 0found this answer helpful.
answer 2
Thank you for your question. TriDef software should work via HDMI. You need to use a Windows OS to make it work. If you are still having problems, please contact one of our product specialists at 1-800-243-0000 for assistance with your unit.
Gender: male
answered 2 years, 8 months ago
User Name:
Stan
+1point
1out of 1found this answer helpful.
Question

DVI cable and a Macbook Pro

When connecting to a Macbook Pro I found that the cable (miniDP-DVI) I used with other (Full Hd) monitors does not work. The computer contacts the monitor - I am able to set a resolution, etc. - however the screen is black, power saving is active all the time.

I have found (borrowe from a friend) another cable/connector which works, however I wold like to know what to avoid when buying myself a cable.
asked 2 years, 9 months ago
User Name:
robmar
Poland
on D2342P-PN
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
Feedback: I picked another miniDP-DVI cable and this one worked just fine :)
answered 2 years, 8 months ago
User Name:
robmar
0points
0out of 0found this answer helpful.
answer 2
Thank you for your question. The miniDP cable should work if properly connected and you should be able to see your picture. The only reason that I would see that if you see the OSD Power Saving Mode is that your monitor is not getting a valid signal from your MacBook. I would recommend trying a different miniDP cable. If you are still having problems, please contact one of our product specialists at 1-800-243-0000 for assistance with your unit.
Gender: male
answered 2 years, 8 months ago
User Name:
Stan
0points
1out of 2found this answer helpful.
Question

I own the LG 2342P monitor. My question is- how do I trn on the "2D to 3D" setting in the menu?The choice is faded even when the 3Dcolor effect is on

Is there any difference between the LG-2342P and the LG-2342-PN models? When I ordered my monitor from Amazon in May, there was only the -P model listed.
asked 2 years, 9 months ago
User Name:
hkaiman
Cleveland, Ohio
on D2342P-PN
-2points
0out of 2found this question helpful.
Answer this question
1 answer
Answers
answer 1
Thank you for your question. The reason why this is grayed out is that you are probably using the incorrect cable to connect your device to our monitor. To get the full features of your 3D display an HDMI 1.4 cord must be used. If you are still having problems, please contact one of our product specialists at 1-800-243-0000 for assistance with your unit.
Gender: male
answered 2 years, 9 months ago
User Name:
Stan
+5points
5out of 5found this answer helpful.
Question

price of 3d D2342P computer monitor?

Category: I do not own this product
Interested in: Where to buy
asked 2 years, 9 months ago
User Name:
Shuo
Dhaka
on D2342P-PN
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Please check the Where to Buy tool to find a retailer near you.
answered 2 years, 8 months ago
User Name:
LGSolution
+1point
2out of 3found this answer helpful.
Question

Is D2342P compatible with NVIDIA Quadro 2000D

I used Tridef (that came with LG D2342P and was installed on my Windows7 PC with NVIDIA Quadro 2000D) to show sample 3D videos/photos (that came with Tridef CD) on LG D2342P. The 3D effects were very poor, having severe double image problems.

I also used Cyberlink PowerDVD 9 and Lite-on blu-ray burner to play 3D blu-ray movies. The 3D effects on this monitor were poor too.

I have a LG 55LW6500 3D passive TV and am so impressed by its 3D effect that I purchased LG D2342 monitor. The 3D quality on the monitor has no comparison with that of TV.

Do NVIDIA, PowerDVD, TriDef, or LG have its own driver for your monitor? Whose driver shall I use? How can one fix the above problem?

In 2D mode, the text is blurry. How can one fix it?

Thanks,
asked 2 years, 9 months ago
User Name:
ddd
iowa city, iowa
on D2342P-PN
+2points
2out of 2found this question helpful.
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1 answer
Answers
answer 1
Thank you for your question. It actually may seem like you have an issue with your monitor. If you are still having problems, please contact one of our product specialists at 1-800-243-0000 for assistance with your unit.
Gender: male
answered 2 years, 9 months ago
User Name:
Stan
-4points
2out of 8found this answer helpful.
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