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Most Recent Questions
Recent Question:
Where is the external audio option on my 42ln5300 so we can put a lg sound bar to it?
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My Screen has a 1 inch black border on each side
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What is the best picture calibration?
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nothing on my screen
Questions with Most Recent Answers
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What is the best picture calibration?
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nothing on my screen
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This TV is not capable of viewing videos that require flash player. What is the way to resolve this?
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Picture Settings
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Where do I find Magic Remote for this TV?

Customer questions and answers for
47LW5700

47" Class Cinema 3D 1080P 120Hz LED TV with Smart TV (46.9" diagonal)
Customer questions and answers:
121 Questions
 | 
134 Answers
Overall rating:
4.879 out of 5
4.9
out of
5
(58 Reviews)52

Customer questions and answers for LG Electronics 47LW5700

Question

Netflix aspect ratio

When running Netflix through the tv, the aspect ratio does not change to match a 4:3 aspect ratio. For some reason it always stretches the picture. Is there a way to change this setting for Netflix? It does work correctly when watching regular television. It is also not an issue when running Netflix through the attached PS3.
asked 2 years, 3 months ago
User Name:
themaestro
on 47LW5700
+2points
2out of 2found this question helpful.
3 answers
Answers
answer 1
I don't run netflix, but I do use Amazon Prime to watch videos/movies.
You should be able to set the aspect ratio. When you are showing the input that you have Netflix, go to your video set-up and change to show "Native Resolution". That should keep the same format and eliminate it trying to stretch or adjust in some other way to force the picture to fit the screen and causing the picture to distort.
Good luck and hope this helps.
Gender: male
answered 2 years, 1 month ago
User Name:
Millersdad1740
Tallahassee, FL, USA
0points
0out of 0found this answer helpful.
answer 2
yes
Gender: female
answered 2 years, 1 month ago
User Name:
Anonymous
LA, CA
0points
0out of 0found this answer helpful.
answer 3
We regret the inconvenience you have experienced with this television. When viewing your Netflix video, access the Q.MENU feature. See if an ASPECT RATIO is available there. If not, then there will not be a way to change the ratio.
answered 2 years, 3 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Can I do These various things with this TV

Can I plug Flash drive into USB with WMA movies, play them and convert them and view in 3d?...Also, can I get updated apps from the LG app store?..So if there is a new app for browsing the web and LG has it, will it update the TV?..
asked 2 years, 2 months ago
User Name:
fabian8899
Florida, USA
on 47LW5700
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
The tv does have two USB connectors. If you will use the provided wireless thumb drive for that you will have one open USB. The tv will convert any 2D video into a simulated 3D picture. Obviously this won't be like watching something actually videoed in 3D, but the conversion still does a pretty decent job. You can get apps (and updates). I've had the tv for a bit over 4 months and I think the firmware has updated about 3 times so far.
the LG app store tends to be a bit on the lame side, but you can add your own preferences and with it being connected to the internet (either wired or wireless) you can add your own preferred apps or access to providers. Hope this helps.
Gender: male
answered 2 years, 1 month ago
User Name:
Millersdad1740
Tallahassee, FL, USA
+1point
1out of 1found this answer helpful.
answer 2
yes
Gender: female
answered 2 years, 1 month ago
User Name:
Anonymous
LA, CA
0points
0out of 0found this answer helpful.
answer 3
This TV supports WMV(video files) as well as WMA(audio files). It also supports a number of other file types.
answered 2 years, 2 months ago
User Name:
LGJoel
+1point
1out of 1found this answer helpful.
Question

what is passive 3D?

asked 3 years, 3 months ago
User Name:
Anonymous
on 47LW5700
+4points
4out of 4found this question helpful.
2 answers
Answers
answer 1
To learn more about Passive 3D technology and the difference versus active 3D, check out this resource:
http://www.3dentertainmentnow.com/3...
http://www.3dentertainmentnow.com/3...
answered 2 years, 9 months ago
User Name:
LGSolution
+2points
2out of 2found this answer helpful.
answer 2
Passive 3D is a type 3D viewing where the glasses do not take an active role in producing the 3D image. The glasses will not require any charging or active lenses. The glasses are polarized lenses instead of active shutters.
answered 3 years, 3 months ago
User Name:
Neil
+6points
6out of 6found this answer helpful.
Question

What kind of dongle do i have to buy for my 47 lw5700

Is there an special adaptor?? or is only the AN-WF 100 for my TV??
asked 2 years, 5 months ago
User Name:
Anonymous
on 47LW5700
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
It comes with the Wifi dongle in the box. It quickly found my wireless router and connected with no problems at all. The plug for it(a simple USB port) is clearly marked, and the manual will also show you the location.
Gender: male
answered 2 years, 5 months ago
User Name:
Iggy67
Maryland
+1point
1out of 1found this answer helpful.
answer 2
We appreciate your interest in the features and compatibilities of this television. The only Wi-Fi adaptor that is compatible with this TV is the AN-WF100 wireless LAN dongle. This device should have accompanied your television, if it is actually the 47LW5700. Only the 32” version of this series should not have this accessory.
answered 2 years, 5 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

what are the dimensions of the stand on the 47 inch 5700

asked 2 years, 5 months ago
User Name:
harriett
on 47LW5700
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Base is 10 3/8" by 21 3/4" and raises the TV 2 1/2" above whatever it is sitting on.
Gender: male
answered 2 years, 4 months ago
User Name:
Kardasl68
Pittsburgh, PA, USA
0points
0out of 0found this answer helpful.
answer 2
The dimensions for this TV are as follows:
TV without stand (WxHxD) 43.7" x 27.0" x 1.2"
TV with stand (WxHxD) 43.7" x 29.3" x 10.0"
Stand (HxD) 2.3" x 8.8"
answered 2 years, 5 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

Im using a comcast hd box but the top of screen in info mode always says 720p. why is it not 1080p with my hdmi cable?

asked 2 years, 5 months ago
User Name:
stagehand
Chicago, IL, USA
on 47LW5700
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The show you are watching is sent to you in 720p. Most cable companies have not made it to 1080p yet and will broadcast 1080i at best. Just... avoid 1080i and wait until cable companies sort out the delivery of 1080p. As I posted in another answer upscaling to 1080i causes disgusting visual artifacts worthy of 1996 content.

Until them... meh; 720p isn't that bad at all.
Gender: male
answered 2 years, 4 months ago
User Name:
budwheizzah
Montreal, QC, Canada
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in this television. The native resolution of this unit is 1080p already. As such, all signals received by this television will be processed to fit the full resolution of the screen. If you are seeing a resolution listed differently on the screen, this is telling you of the resolution being received. The TV has no control over the signal it receives.
answered 2 years, 5 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

LG 47LW5700 motion blur

I am having problems with blurring with fast action scenes. For example, I see it when an actor turns their face quickly to the side. It is not smooth, I see ghosting - multiple "still" images of the face as it turns. I have Time Warner Cable (Cisco HD cable box) and use an hdmi cable. It seems worse on certain channels. I have tried alot of different settings: TruMotion "OFF", "Low", "High" and "User" with de-judder set to 0 or 5 and de-blur set to 10. Is there something I can set on on the TV to improve this or is it the cable TV signal? Also, if TruMotion is "Off", is the TV still 120 hz?
asked 2 years, 5 months ago
User Name:
Blurry
on 47LW5700
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
TruMotion isn't the only thing that should be turned off. A few things... make sure aspect ratio is on "Just Scan" otherwise you're resizing, something that can lag the image. I don't have the set in front of me, but look for other "intelligent" type settings like TruMotion and turn them off. Filters, processors. Off. Noise reduction, for instance. Darn I wish I had the set in front of me.

The bulk of the issues I personally had were resolved by getting off 16:9 and going into "Just Scan". Also I had noticed my cable company was "upscaling" any incoming signal (be it 720p 480p or 1080p) to 1080i, which seems to be this television's worst enemy. 1080i is just plain inadequate and brings back the horror of motion-interlacing on HD. Make absolutely sure to stay as far away as possible from 1080i... it's visual cancer.

In my case I had to enter my cable box's settings (I had to call tech support to know how) and set my cable receiver to "Direct" (meaning the incomiong feed is not upscaled, downscaled or touched in any way shape or form)... HUGE improvement. Especially with sports. Cable companies configure their boxes like 75 year old men who know nothing of new technologies.
Gender: male
answered 2 years, 4 months ago
User Name:
budwheizzah
Montreal, QC, Canada
0points
0out of 0found this answer helpful.
answer 2
We regret the trouble you have experienced with this television. It seems as if you have already attempted all the troubleshooting options on this unit. It seems that this unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 2 years, 5 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

Power specification

I am currently interested in 47LW5700 smart TV.
I am wondering power range of this TV.
Your tech spec. says 110/240V.

Alos, could you let me know what products are can be used on both 110V and 220V system.
I am interested in 46~55inch Smart TVs.

Thank you
asked 2 years, 4 months ago
User Name:
sphere99
chino
on 47LW5700
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
use transformer
Gender: female
answered 2 years, 1 month ago
User Name:
Anonymous
LA, CA
0points
0out of 0found this answer helpful.
answer 2
The Power Supply (Voltage, Hz) for this TV is 100V ~ 240V, 50/60 Hz. This means that it work with all voltage in that range.
answered 2 years, 3 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

how do I keep the volume of ads the same as regular programs

We are also noticing that the volume is not consistent. Some days we need to turn the volume to 35 and other days to 75. Yesterday, it was stormy, so the volume was put on 100 and we barely heard the commentator on an Animal Planet show. We haven't watched movies yet, just TV shows. We noticed some stations have better quality of volume than others. It is just crazy to adjust the volume of the TV too often for having such a nice TV from LG. We bought the LG47LW5700 because we liked the product, but a bit disturbed about the volume sounds. We are young and our hearing is good. So, not sure what is going on with the volume controls. Please assist. Thanks.
asked 2 years, 3 months ago
User Name:
DrLydiaGray
Arcata, CA, USA
on 47LW5700
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Something is definitely wrong if you have to crank the volume that loud. If you're withing 8-12 feet of the tv (common viewing distance for this size tv) I can tell you I run my volumes typically between 10-16. Can't imagine having to crank the volume to the levels you're talking about. I recommend going in and double checking your audio set-up to make sure you have it set up for the internal speakers.
Gender: male
answered 2 years, 1 month ago
User Name:
Millersdad1740
Tallahassee, FL, USA
+1point
1out of 1found this answer helpful.
answer 2
We regret the inconvenience you have experienced with the volume of this television. The AUTO VOLUME feature, in the AUDIO menu, is designed to keep the volume level consistent whenever you change channels. The volume level may not be consistent due to different signal conditions of the various broadcasting stations. If you have additional questions about this, please contact our Customer Interactive Center at 800-243-0000.
answered 2 years, 3 months ago
User Name:
NeilE
+2points
2out of 2found this answer helpful.
Question

where I find or wich is my pairing number on this tv

asked 2 years, 2 months ago
User Name:
gatito
bakersfield ca
on 47LW5700
-1point
0out of 1found this question helpful.
2 answers
Answers
answer 1
behind TV
Gender: female
answered 2 years, 1 month ago
User Name:
Anonymous
LA, CA
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in this television. It is uncertain to what “pairing number” you are referring. The only device designed for pairing with this TV is the Magic Motion Remote Control, and it does not utilize a “pairing number”. Pairing is performed by registering the controller to the TV by pressing the ENTER button on the remote, while aiming it at the set.
answered 2 years, 2 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Does this tv have pandora loaded in the apps?

asked 2 years, 2 months ago
User Name:
snips
on 47LW5700
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
No, Pandora is not currently available in the premium app selection. It has MOG (unlimited music on-demand), but I don't have a home theater system to want music content, so I haven't tried it.
answered 2 years, 2 months ago
User Name:
TechieGuy
Boulder, CO, USA
0points
0out of 0found this answer helpful.
answer 2
Pandora is accessible using Smart TV enabled blu-ray players and the Smart TV Upgrader. It is not available on Smart TVs.
answered 2 years, 2 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

How do I disable the tv input

I have a lot of other things hooked up to the various inputs, but I don't have an antenna coming in because I have the DVR Cable Box running on an HDMI. It always makes me past by the "tv input" to get to the others and it just gives snow and loud noise. I don't want a choice for "tv"
asked 2 years, 2 months ago
User Name:
Ebernauer
Cedar Rapids, IA
on 47LW5700
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Why don't you just plug the cable into the cable connection on the back of the TV? That is what we have done. Then just hit the input button when you want to watch other devices.
Gender: female
answered 2 years, 2 months ago
User Name:
heybarb44
Omaha, NE
0points
0out of 0found this answer helpful.
answer 2
Please contact LG's Customer Service team at www.lgusa.com/support for assistance.
answered 2 years, 2 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

How do I access Internet with this tv

It came with a supplied Dongle and I have installed it and the TV says I am connected to the internet (wireless) but when I click on the "globe" icon, it tells me that it is available in the future
Gender: male
asked 3 years, 3 months ago
User Name:
John
Livingston, Texas
on 47LW5700
+3points
4out of 5found this question helpful.
1 answer
Answers
answer 1
This “globe” icon is for an Internet web browser. This function may be not available for a certain period of time. In such cases, the buttons may be disabled. It will be enabled when the service is available
answered 3 years, 3 months ago
User Name:
Neil
-4points
1out of 6found this answer helpful.
Question

How do I make the pictures on my TV (47" LED 3D) clear?

Gender: male
asked 3 years, 2 months ago
User Name:
Sasasa
Botswana
on 47LW5700
+1point
2out of 3found this question helpful.
1 answer
Answers
answer 1
The different adjustments for the picture will be found in the PICTURE menu on the television. For easiest resolution, it is suggested to try either the PICTURE RESET option, to automatically adjust the set to its factory default specifications, or try the PICTURE WIZARD, which will take you through the different picture aspects, and show the changes you make before saving them.
answered 3 years, 2 months ago
User Name:
Neil
+3points
3out of 3found this answer helpful.
Question

How do i get tv to turn on?

Have had tv for three weeks. TV will not turn on. Red light continues to blink.
asked 3 years, 2 months ago
User Name:
Colleen
Kent, WA
on 47LW5700
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It is uncertain why this unit might be losing power. It may have something to do with the power supply. In order to make a determination, this unit may require service. It is recommended to contact our Customer Interactive Center at 800-243-0000 to make service arrangements.
answered 3 years, 2 months ago
User Name:
Neil
-1point
0out of 1found this answer helpful.
Question

this tv use the smart control remot? please let me kow

please provide a price and where to buy at miami
Category: I do not own this product
Interested in: Specifications
asked 3 years, 2 months ago
User Name:
rudy
miami
on 47LW5700
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
This television is compatible with the Smart TV Magic Motion Remote Control. This remote should be purchased separately. The remote control can be obtained at Encompass Parts at 866-779-7906, or on their website at http://www.encompassparts.com/lgconsumer.
answered 3 years, 2 months ago
User Name:
Neil
-3points
0out of 3found this answer helpful.
Question

Does this 3D TV needs a sync transmitter ?

Category: I do not own this product
asked 3 years, 2 months ago
User Name:
Anonymous
on 47LW5700
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It does not. This television is designed to use a Passive 3D configuration. The AG-F200 glasses are not active in the 3D display, nor will it have to communicate with the TV.
answered 3 years, 1 month ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

Are there special Windows 7 software drivers needed?

I have my LED LCD TV (47LW5700) connected to a Windows 7 64-bit PC. I want to watch BluRay and 3D BluRay movies. Are there special software drivers I need to load for this LG TV?
 
Products related to my question
47LW5700
4.9 out of 5(37)
 
 
 
 
 
asked 3 years, 2 months ago
User Name:
Anonymous
on 47LW5700
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There are no drivers available to connect this TV with any computer. The TV is designed to be Plug and Play.
answered 3 years, 1 month ago
User Name:
Neil
+1point
1out of 1found this answer helpful.
Question

I can not see subtitles from twonky server.

I'm wondering if its DLNA client supports external subtitle file (.smi, .srt, etc) from twonky server.
asked 3 years, 1 month ago
User Name:
Anonymous
on 47LW5700
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
This TV only supports movie subtitle files supplied by Nero MediaHome 4. The subtitle file name and movie file name have to be the same and located in the same folder. Supported external subtitle format: *.smi, *.srt, *.sub (MicroDVD, SubViewer 1.0/2.0), , *.ssa, *.txt (TMPlayer), *.psb (PowerDivX)
answered 3 years, 1 month ago
User Name:
Neil
-1point
0out of 1found this answer helpful.
Question

How do I hook up my TV Ears and Surround sound to my LG 47LW5700 TV?

asked 3 years, 1 month ago
User Name:
Ron
Kerman, CA
on 47LW5700
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Your surround sound system can connect to this television using the Optical Digital Audio Output jack. The television speakers will likely need to be turned OFF in the AUDIO menu. It is unknown to what is referred when you mention TV Ears. If this is a set of headphones, there is a port for headphones on the back of the television, but they will not be available simultaneously with the Home Theater System.
answered 3 years, 1 month ago
User Name:
Neil
0points
1out of 2found this answer helpful.
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