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Most Recent Questions
Recent Question:
Why does water line at rear need to be disconnected to remove left door?
Recent Question:
NEED MORE PHOTO'S OF THE DOOR IN DOOR OPENING
Recent Question:
Does this unit come with a left door open option rather than right?
Recent Question:
What is temperature range for proper operation?
Recent Question:
recommended temp for bottom freezer and top refrigerator
Questions with Most Recent Answers
Question:
Hi, can the doors be taken off and what is the depth without doors? Thank you.
Question:
Depth of freezer when open
Question:
Icemaker LFC22770st
Question:
Will the french doors open enough in a closed in 32inch opening ?we are wanting to purchase this model but have concerns over the door openings
Question:
Water dispensing at water dispenser but not into icemaker.

Customer questions and answers for
LG Electronics LFX31925ST

Super-Capacity 3 Door French Door Refrigerator with Smart Cooling Plus technology
Customer questions and answers:
244 Questions
 | 
296 Answers
Overall rating:
4.572 out of 5
4.6
out of
5

Customer questions and answers for LG Electronics LFX31925ST

Question

how do i adjust the LED display. I want to change the temp for the frezer from -3 to -1. when i hit the display it moves -

The display resad -1 and i changed it which now reads -3. I want to get it back to -1 and not sure how. I have READ the entire manual/ pls help thank you
asked 2 years, 11 months ago
User Name:
jen
NJ
on LFX31925ST
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answer 1
Jen,

I own this refrigerator as well, and if you keep pressing the button next to the freezer temperature display, it will continue to count down, then "wrap around" to a number larger than 0 (I think it was 6 or 7), then you can keep pressing the button to lower the temperature back down to 0. Having an up/down would have been more convenient, I think, but this is functional, at least. :)
answered 2 years, 11 months ago
User Name:
Dezmond45
0points
1out of 2found this answer helpful.
Question

Freezer top clear draw has ice on the front

When checking the surface above it also has ice drops on it(bottom of ref) all seals look very good and everthing is level
asked 2 years, 11 months ago
User Name:
Anonymous
on LFX31925ST
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Answers
answer 1
A thin layer of frost on shelves and food items is normal. However, if frost is forming around the door, at the back of the unit, or excessive other issues might be occurring.

Are the doors opened often and closing properly? Every time the door opens, cold air escapes and warm air enters the cabinet. The warm air contains moisture that freezes and accumulates in the unit. A small amount accumulating on food, shelves and rails is normal. Make certain that the door seal is clean. Check for cold air escaping from the door by running hand around the perimeter of the door. If you feel cold air coming out, check to see if the seal is damaged in that area.

Is there a food item blocking the door? If there is something blocking the door, preventing it from closing completely then warm air will be able to enter the unit. This will cause frost buildup in the unit. Rearrange the food items in the freezer so that the item is no longer blocking the door.

Is the temp set too cold? Frost buildup can also occur if the temperature is set too low when there is not much food in the unit and/or the doors are not opened very often. Try raising the temperature in the unit so that it is not as cold. How much will vary depending on amount of food and how often doors are opened.

Has anything hot been added to the compartment? Warm air contains moisture, which will freeze in the unit. Allow food to cool before storing in the unit. This will prevent frost from occurring.

Is there too much food stored in the freezer compartment? If there is too much food in the freezer, this will inhibit proper air circulation which will cause frost formation. Make certain that nothing is blocking the air vents and that there is not too much in the compartment. Try removing some items and rearranging the items.

If you continue to experience this problem, please contact our Customer Interactive Center at 800-243-0000 for additional trouble shooting steps or service.

Design, features and specifications subject to change without notice.
Gender: female
answered 2 years, 11 months ago
User Name:
Amanda
-3points
0out of 3found this answer helpful.
Question

Are there accessories you can buy for LFX31925ST refrigerator?

Can you buy extra shelves, wine racks, ice cube storage, soda can holders, etc designed for LG refrigerators?
I am planning on buying this today at Home Depot in Altamonte Springs, Fl. Looks like a great refrigerator.
Category: I do not own this product
Interested in: Feature comparison
asked 2 years, 11 months ago
User Name:
Jim
Longwood, Fl 32779
on LFX31925ST
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Answers
answer 1
As it turns out there are no extra Appliances Accessories like wine racks, soda can holders, etc available right now, however you'll find the ice cube storage is built into the door and this model also comes with plenty of self space.
We wish you lots of fun with your new LG Super-Capacity 3-Door French Door Refrigerator with Smart Cooling technology.

Have a lovely day!
answered 2 years, 11 months ago
User Name:
Nadine
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Question

There is an error code on the LED screen. 1F is shown.

ER shows up on the LED screen. Also a 1F in the freezer icon.
asked 2 years, 11 months ago
User Name:
Bud
on LFX31925ST
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Answers
answer 1
The IF Error Code is typically ice buildup or a motor problem with the icemaker fan. It is recommended to attempt defrosting the icemaker compartment. If this error code continues after the unit has been defrosted, then the unit will likely require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 2 years, 11 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Do the french doors open with an "inside hinge" so they dont open past the cabinet width?

Category: I do not own this product
asked 2 years, 11 months ago
User Name:
Anonymous
on LFX31925ST
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answer 1
I'm not 100% certain I understand your question, but the hinges are outside the frame of the refrigerator. And when I open the doors, they open to be significantly wider than the refrigerator (I can't provide exact measure, because the right door is blocked by a counter in my kitchen).
answered 2 years, 11 months ago
User Name:
Dezmond45
0points
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Question

what does it cost to operate

Category: I do not own this product
asked 2 years, 11 months ago
User Name:
Anonymous
on LFX31925ST
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Answers
answer 1
Energy Guide: " $62 Yearly Operating Cost "
answered 2 years, 9 months ago
User Name:
Nadine
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Question

How close to the back wall can you put this refrigerator?

Category: I do not own this product
 
Products related to my question
 
 
asked 2 years, 11 months ago
User Name:
Jen
WA
on LFX31925ST
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Answers
answer 1
If you are not going to use the water dispenser/ice maker features, you can snug it up to the wall with just the space for the electrical plug gapping between the wall and the refrigerator. If you are going to be using the water/ice features, you will have to allow additional space for the water line to be not compressed/kinked between the water source and the rear lower left corner of the refrigerator, where the water intake is located.
answered 2 years, 11 months ago
User Name:
Dezmond45
+3points
3out of 3found this answer helpful.
Question

Backup Generator Wattage Requirements

I'm looking for generator requirements for hurricane power outages. I need to know the normal runtime wattage and also the peak surge wattage when the compressor turns on. Is this unit designed lower peak requirements so that the compressor doesn't turn on while any defrost coils are on? Is there any type of override, such as vacation mode, where defrosts are disabled? Any energy consumption insights would be helpful.
Category: I do not own this product
asked 2 years, 11 months ago
User Name:
Bruce
Florida
on LFX31925ST
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Answers
answer 1
Hello Bruce,
these are all the electrical requirements specified for the refrigerator:
Electrical Requirements: 115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.

Other Energy features of this model:

Energy Saving:
The Energy Saving function disables the mullion heater
located on the refrigerator door in order to conserve electricity.
Press and hold the Energy Saving button for three seconds
to activate or deactivate this function.

Power Saving Mode:
When the refrigerator is in the Power Saving Mode,
the display will remain off until a door is opened or a
button is pressed. Once on, the display will remain on
for 20 seconds.

Sorry, I don't have the normal run-time wattage and peak surge wattage available at the moment.

Thank you for your question
& have a lovely weekend!
answered 2 years, 10 months ago
User Name:
Nadine
0points
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Question

Can you change from three draw storage to two?

The three draws in the refrigerator don't hold as much as a two draw, do you make one with two draws, or can you change three to two on our LFX31925ST
asked 2 years, 11 months ago
User Name:
Bill
Lincolnton NC
on LFX31925ST
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Answers
answer 1
I apologize but this model is designed with the three drawers. It cannot be converted into two.

Design, features and specifications subject to change without notice.
Gender: female
answered 2 years, 11 months ago
User Name:
Amanda
+1point
1out of 1found this answer helpful.
Question

Is there a way to make the water temperature colder? After I fill out two cubs of water (each 20oz) the water temperature drupes down

asked 2 years, 11 months ago
User Name:
Ehab
San Jose, CA
on LFX31925ST
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answer 1
The unit has its own water tank inside. Water storage capacity of the water tank is 220cc and two cups of cold water can be dispensed. While the cold water is being dispensed, the warm water comes into water tank and is reserved. At least 6 hours are needed for cooling the warm water again.

Design, features and specifications subject to change without notice.
Gender: female
answered 2 years, 11 months ago
User Name:
Amanda
+1point
1out of 1found this answer helpful.
Question

AmandaB has the same issue I have. And it's not with the water dispenser as answered before...

In the freezer ceiling, moisture builds up then melts drips and re-freezes on the internal clear freezer drawer. This causes the drawer to freeze to the track and the sliding drawer underneath it as well. And it just flat out looks bad. I had a technician come out and install what he called l a "cup" in the back to collect moisture, but that didn't help. I have just as much ice buildup as before.

Now this morning I wake up and the display shows "ER" and "IF". The water and ice dispenser won't work. I called LG and they say that's a Ice fan issue. So my question is what is causing all of this ice buildup? Is that related to the "IF" issue and why for a fridge that I've only had for two months is it having so many issues? Is this a known problem?
asked 2 years, 11 months ago
User Name:
Ramon
Virginia
on LFX31925ST
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answer 1
An ER IF error code displays when there is an error with the Icemaker Fan. Generally, this would occur if either the motor was not working, or if the fan had some ice buildup around it. This can occur if condensation freezes around the fan blades and keeps it from moving. This can occur due to warm air coming into the ice compartment through the dispenser. So the previous answer is a valid possibility for this symptom. It is also possible that there is an air leak around the gasket of the door, or of the ice compartment. The IF error code can sometimes by remedied by unplugging the refrigerator, allowing the unit to thaw out, dry up all the moisture, and then plugging it up again. However, if it continues to happen, or if it is a gasket leak, then the unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 2 years, 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

My Refridgerator's freezer is looking like Antarctica with all the ice build up the top drawer of freezer is frozen shut whats wrong with my new fridg

I have the 31cu ft lfx31925st refridgerator its only 3 months old
asked 2 years, 11 months ago
User Name:
Ray
east stroudsburg pa.
on LFX31925ST
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1 answer
Answers
answer 1
A thin layer of frost on shelves and food items is normal. However, if frost is forming around the door, at the back of the unit, or excessive other issues might be occurring.

Are the doors opened often and closing properly? Every time the door opens, cold air escapes and warm air enters the cabinet. The warm air contains moisture that freezes and accumulates in the unit. A small amount accumulating on food, shelves and rails is normal. Make certain that the door seal is clean. Check for cold air escaping from the door by running hand around the perimeter of the door. If you feel cold air coming out, check to see if the seal is damaged in that area.

Is there a food item blocking the door? If there is something blocking the door, preventing it from closing completely then warm air will be able to enter the unit. This will cause frost buildup in the unit. Rearrange the food items in the freezer so that the item is no longer blocking the door.

Is the temp set too cold? Frost buildup can also occur if the temperature is set too low when there is not much food in the unit and/or the doors are not opened very often. Try raising the temperature in the unit so that it is not as cold. How much will vary depending on amount of food and how often doors are opened.

Has anything hot been added to the compartment? Warm air contains moisture, which will freeze in the unit. Allow food to cool before storing in the unit. This will prevent frost from occurring.

Is there too much food stored in the freezer compartment? If there is too much food in the freezer, this will inhibit proper air circulation which will cause frost formation. Make certain that nothing is blocking the air vents and that there is not too much in the compartment. Try removing some items and rearranging the items.

If you continue to experience this problem, please contact our Customer Interactive Center at 800-243-0000 for additional trouble shooting steps or service.

Design, features and specifications subject to change without notice.
Gender: female
answered 2 years, 11 months ago
User Name:
Amanda
-7points
0out of 7found this answer helpful.
Question

Our freezer is too cold. How do we raise the temp?

We've had our fridge for several days and the freezer is putting an ice coating on everything. The temp on the door display says -6. We'd like to set it to 0, but when we hit the button it only gets colder. Help!
asked 2 years, 11 months ago
User Name:
Linda
Tempe, AZ
on LFX31925ST
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answer 1
This is normal. When changing the temperature settings, each press of the button will continue to make the temperature descend, to a point. At about -6 or -7 degrees, it will go back to the beginning of unit’s temperature cycle, which is on a temperature loop.
answered 2 years, 11 months ago
User Name:
NeilE
-1point
1out of 3found this answer helpful.
Question

Is there a sabbath mode

Category: I do not own this product
asked 2 years, 10 months ago
User Name:
debbie
on LFX31925ST
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answer 1
Hello Debbie,
as it turns out this model does not seem to have the sabbath mode available.
answered 2 years, 10 months ago
User Name:
Nadine
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Question

what is the normal setting for the freezer and refrigerator model #LFX31925

asked 2 years, 10 months ago
User Name:
Anonymous
on LFX31925ST
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answer 1
It is recommended that, when the unit is first installed, the freezer temperature should be set to 0 degrees Fahrenheit, while the refrigerator should be set to 37 degrees. Once the unit reaches these temperatures, you may change the setting to however you would prefer.
answered 2 years, 10 months ago
User Name:
NeilE
-2points
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Question

Anyone ever have the two inside lights stay on then start to melt the plastic

I noticed one day that the lights didn't go off when the door was closed and that they had been on for some time to actually start to melt the plastic covering they were in. I took the assembly apart and now i have no inside lights. Anyone have this problem and please help.
asked 2 years, 11 months ago
User Name:
Gizmojoe
Ontario
on LFX31925ST
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Answers
answer 1
We regret the trouble you have experienced with this refrigerator. We would like to look into this matter with you. Please contact our Customer Interactive Center at 800-243-0000 so that we might be of assistance with this situation.
answered 2 years, 11 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Water and ice doesn't come out

I own LFX31925ST and the past week I have to unplug the power cord to reset.
asked 2 years, 10 months ago
User Name:
Jeff
Florida
on LFX31925ST
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answer 1
If the dispensers keep failing to operate, and the reset is only a temporary resolution, then the refrigerator needs to be inspected by a service technician. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 2 years, 10 months ago
User Name:
NeilE
0points
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Question

How long must you wait before placing food items in refrierator after installation?

Refrigerator being delivered tomorrow morning.
asked 2 years, 10 months ago
User Name:
Maggie
Asheville, NC
on LFX31925ST
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answer 1
According to the owner’s manual, allow your refrigerator to run for at least two to three hours before putting food in it. Check the flow of cold air in the freezer compartment to ensure proper cooling. Putting food in the refrigerator before it has coold could cause the food to spoil, or a bad odor could remain inside the refrigerator. Wait at least this long, but if it is still not cool, allow additional time.
answered 2 years, 10 months ago
User Name:
NeilE
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Question

I have an opening of 38" in my kitchen from the counter lip to the wall

Is it likely that the 38" fridge will fit in this opening or should we select a smaller fridge? How much space should we have for the fridge?
Category: I do not own this product
asked 2 years, 10 months ago
User Name:
Colleen
Gilbert
on LFX31925ST
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answer 1
Hello Colleen

This model would fit your opening but it's possible that one of the doors won't open up to a full 90° angel because of your space limitations (wall).
For ventilation purposes you'd need 1/8" clearance on the counter side
and 4 7/8" clearance on the side of the wall to open the door to a full 90° angel.
LG LFX31925ST Refrigerator Width 35 3/4"
Installation Clearance on Sides 1/8"
Door Open 90° Edge Clearance with Handle 4 7/8"

Thank you for your question!
answered 2 years, 10 months ago
User Name:
Nadine
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Question

can all lights be turned off manually?

I need to know especially about the internal lights of both fridge and freezer. Thanks. Debbie
Category: I do not own this product
asked 2 years, 10 months ago
User Name:
Anonymous
on LFX31925ST
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Answers
answer 1
When power is connected to the refrigerator, the Door Alarm is initially set to ON. When you press the DOOR ALARM button, the display will change to OFF and the Door Alarm function will deactivate.
answered 2 years, 8 months ago
User Name:
NeilE
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