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Most Recent Questions
Recent Question:
Screws for handles missing, can I order?
Recent Question:
What is the width of this model with the door open 90 degrees?
Recent Question:
Can the spacers in the custom chill drawer be locked in place?
Recent Question:
Quiet refergerator?
Recent Question:
When will this Refridgerator be available and what will the price be?
Questions with Most Recent Answers
Question:
Does this unit come with a left door open option rather than right?
Question:
WILL MAGNETS STICK TO THE WHITE OR BLACK DOOR MODELS?
Question:
Quiet refergerator?
Question:
Can the spacers in the custom chill drawer be locked in place?
Question:
What is the width of this model with the door open 90 degrees?

Customer questions and answers for
LG Electronics LFX31925ST

Super-Capacity 3 Door French Door Refrigerator with Smart Cooling Plus technology
Customer questions and answers:
273 Questions
 | 
330 Answers
Overall rating:
4.629 out of 5
4.6
out of
5

Customer questions and answers for LG Electronics LFX31925ST

Question

What is the filter life?

The store I bought it from claims the water filter does not need to be replaced and has a lifetime warranty??? If this is not the case how often should the water filter and air filter be changed??
asked 3 years, 10 months ago
User Name:
LGshopper
Minnesota
on LFX31925ST
-1point
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answer 1
Thank you for your question. The water filter normally has a lifespan of 6 months.
Gender: male
answered 3 years, 10 months ago
User Name:
Stan
0points
0out of 0found this answer helpful.
Question

What is the height of the 31.0 cubic foot french door refrigerator without including the top hinges in the height?

I am told that the overall height is 70.25 inches.
Category: I do not own this product
Interested in: Specifications
asked 3 years, 10 months ago
User Name:
Debbie
Baker, LA 70714
on LFX31925ST
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answer 1
According to the specifications this refrigerator is 68 7/8" Height to Top of Case without hinges. Height to Top of Door Hinge 70 1/4".
answered 3 years, 9 months ago
User Name:
carlac
+1point
1out of 1found this answer helpful.
Question

is the unit available in black?

Category: I do not own this product
asked 3 years, 10 months ago
User Name:
pip
ft worth
on LFX31925ST
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answer 1
The LG LFX31925SB Refrigerator is the black model.

LFX31925SB product page: http://www.lg.com/us/appliances/ref...
answered 3 years, 9 months ago
User Name:
LGAnswers
0points
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Question

Re: LFX31925ST..Why does condensation form under the refrigerator portion? It forms icicles on the top drawer of the freezer.

We've had this for approximately 3 weeks and had a serviceman here last week. He replaced the rubber around the freezer door but the problem still exists. There are only 2 full-tme employed adults using it so it isn't because the drawer is opened too often (as was suggested by a service rep).
asked 3 years, 10 months ago
User Name:
Chris
Cincinnati, OH
on LFX31925ST
+4points
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Answers
answer 1
Many factors can cause the unit to leak from the door. When the unit is first installed or reinstalled, the dispenser should be run for 3-5 minutes to flush air from the water lines. It is perfectly normal for a couple of drops of water to drip after dispensing a glass of water, much like a faucet will drip a couple of times after turning it off.

Is it a steady stream? If the dispenser has a steady stream of water coming out, even after a glass has been removed, the lever that is pushed in to dispense may be stuck. Try to push in and out on it to see if it will release. Be careful doing this, so as not to damage the lever. If it doesn’t resolve, turn off water supply and service.

Is it a consistent drip? If the dispenser has a consistent drip, there are air bubbles in the water lines creating pressure and causing this to occur. To flush out the air bubbles, dispense 2-3 gallons of water then check if dripping has stopped. If not, check the water connections and lines for possible damage.

Does it appear to randomly leak from the funnel? If water appears in the drip tray randomly, this is actually normal. The unit goes into an auto defrost twice per day, which can cause the ice in the ice bin closest to the door and funnel opening to melt a little. This is because at the funnel, a little warm air will get in. The melting will drop out of the funnel into the tray.

Is it still leaking from the dispenser flap (cap duct)? If the dispenser flap in the door does not shut all the way, cold air escapes and causes condensation buildup, which then drips (leaks) in to the dispenser tray. Make sure there is no frost or ice accumulation on the flap by opening the door and looking.

If you continue to experience this problem, please contact our Customer Interactive Center at 800-243-0000 for additional trouble shooting steps or service.

Design, features and specifications subject to change without notice.
Gender: female
answered 3 years, 9 months ago
User Name:
AmandaB
-13points
0out of 13found this answer helpful.
Question

I have an LFX25976ST LG refridgerator, what water filter do I need to buy.

asked 3 years, 10 months ago
User Name:
Rick
Brandywine, MD
on LFX31925ST
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Answers
answer 1
The part number for the water filter is ADQ36006101.

All parts and accessories can be purchased through our parts distributors:

Encompass Parts 866-779-7906 http://www.encompassparts.com/lgcon...
MCM Electronics 800-824-9491 http://www.mcmelectronics.com/lgpar...
Andrews Electronics 800-274-4666 http://lge.andrewselectronics.com
Gender: female
answered 3 years, 9 months ago
User Name:
AmandaB
0points
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Question

How do I change the refrigerator & freezer temperatures?

asked 3 years, 9 months ago
User Name:
Anonymous
on LFX31925ST
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answer 1
Press the button next to the refrigerator temperature reading to adjust the temperature. Each press of the button should lower the temperature by one degree. When it reaches its lowest setting, another press will jump to the highest temperature, and allow you to descend the temperatures again. The freezer control works in exactly the same fashion.
answered 3 years, 9 months ago
User Name:
NeilE
+2points
3out of 4found this answer helpful.
Question

What is the depth of the refigerator with the freezer drawer open?

Category: I do not own this product
Interested in: Specifications
asked 3 years, 9 months ago
User Name:
sboisvert
Ohio
on LFX31925ST
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answer 1
DIMENSIONS/CLEARANCES/WEIGHT:

Dimensions (W case x H top of hinge x D with handles) 35 3/4" x 70 1/4" x 36 1/4"
Depth with Handles 36 1/4"
Depth without Handles 33 3/4"
Depth without Door 29 1/2"
Depth (Total with Door Open) 48 1/8"
Height to Top of Case 68 7/8"
Height to Top of Door Hinge 70 1/4"
Width 35 3/4"
Width (Door Open 90° with Handle) 45"
Width (Door Open 90° without Handle) 40"
Door Edge Clearance with Handle 4 7/8"
Door Edge Clearance without Handle 2 1/8"
Installation Clearance Sides 1/8", Top 1", Back 1"
Weight (Unit/Carton) 340 lbs./380 lbs.
Carton Dimensions (WxHxD) 38" x 73" x 38"

Thank you.
answered 3 years, 9 months ago
User Name:
LGTraining2
+2points
2out of 2found this answer helpful.
Question

My drinking water is already filtered. Do I still need to replace the LG filter within the refrigerator?

I have a filtering system in my basement for several drinking water lines.
 
Products related to my question
 
 
asked 3 years, 9 months ago
User Name:
Bev
Chicago
on LFX31925ST
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Answers
answer 1
No, it is not necessary to use the water filter in this refrigerator. However, if it is to be removed, the Water Filter BYPASS PLUG must be installed. Do not operate the refrigerator without either the water filter or the bypass plug in place.
answered 3 years, 9 months ago
User Name:
NeilE
0points
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Question

How do I clean the coils on the LG LFX31925ST refrigerator?

asked 3 years, 9 months ago
User Name:
Anonymous
on LFX31925ST
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answer 1
Use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area.
answered 3 years, 9 months ago
User Name:
NeilE
-2points
0out of 2found this answer helpful.
Question

What is the freezer cubic feet?

Category: I do not own this product
asked 3 years, 8 months ago
User Name:
Anonymous
on LFX31925ST
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answer 1
Per the "specifications" link on the refrigerator page here at lg.com, freezer capacity is 10 cubic feet.
answered 3 years, 8 months ago
User Name:
Dezmond45
0points
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Question

We were told the ice maker automatically dumps into the freezer when the door unit is full, is this true?

We are looking at buying very quickly.
Category: I do not own this product
asked 3 years, 8 months ago
User Name:
Paul
on LFX31925ST
+1point
1out of 1found this question helpful.
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answer 1
Quoting an answer to another question, given by staff: "This unit does not have a dual ice maker. It does have two ice bins. This second bin is for when you need more ice, the bin in the refrigerator door can be emptied into the bin in the freezer, to allow room for more ice production."

Additionally, I own this refrigerator, and can attest to the fact that there is no mechanism to automatically redirect ice from the in-door ice maker to the ice cube tray in the freezer.
answered 3 years, 8 months ago
User Name:
Dezmond45
+2points
2out of 2found this answer helpful.
Question

Do the french doors open with an "inside hinge" so they dont open past the cabinet width?

Category: I do not own this product
asked 3 years, 8 months ago
User Name:
Anonymous
on LFX31925ST
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answer 1
I'm not 100% certain I understand your question, but the hinges are outside the frame of the refrigerator. And when I open the doors, they open to be significantly wider than the refrigerator (I can't provide exact measure, because the right door is blocked by a counter in my kitchen).
answered 3 years, 8 months ago
User Name:
Dezmond45
0points
0out of 0found this answer helpful.
Question

what does it cost to operate

Category: I do not own this product
asked 3 years, 8 months ago
User Name:
Anonymous
on LFX31925ST
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answer 1
Energy Guide: " $62 Yearly Operating Cost "
answered 3 years, 6 months ago
User Name:
Nadine
0points
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Question

How close to the back wall can you put this refrigerator?

Category: I do not own this product
 
Products related to my question
 
 
asked 3 years, 8 months ago
User Name:
Jen
WA
on LFX31925ST
-1point
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answer 1
If you are not going to use the water dispenser/ice maker features, you can snug it up to the wall with just the space for the electrical plug gapping between the wall and the refrigerator. If you are going to be using the water/ice features, you will have to allow additional space for the water line to be not compressed/kinked between the water source and the rear lower left corner of the refrigerator, where the water intake is located.
answered 3 years, 8 months ago
User Name:
Dezmond45
+3points
3out of 3found this answer helpful.
Question

Backup Generator Wattage Requirements

I'm looking for generator requirements for hurricane power outages. I need to know the normal runtime wattage and also the peak surge wattage when the compressor turns on. Is this unit designed lower peak requirements so that the compressor doesn't turn on while any defrost coils are on? Is there any type of override, such as vacation mode, where defrosts are disabled? Any energy consumption insights would be helpful.
Category: I do not own this product
asked 3 years, 8 months ago
User Name:
Bruce
Florida
on LFX31925ST
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answer 1
Hello Bruce,
these are all the electrical requirements specified for the refrigerator:
Electrical Requirements: 115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.

Other Energy features of this model:

Energy Saving:
The Energy Saving function disables the mullion heater
located on the refrigerator door in order to conserve electricity.
Press and hold the Energy Saving button for three seconds
to activate or deactivate this function.

Power Saving Mode:
When the refrigerator is in the Power Saving Mode,
the display will remain off until a door is opened or a
button is pressed. Once on, the display will remain on
for 20 seconds.

Sorry, I don't have the normal run-time wattage and peak surge wattage available at the moment.

Thank you for your question
& have a lovely weekend!
answered 3 years, 7 months ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
Question

Can you change from three draw storage to two?

The three draws in the refrigerator don't hold as much as a two draw, do you make one with two draws, or can you change three to two on our LFX31925ST
asked 3 years, 8 months ago
User Name:
Bill
Lincolnton NC
on LFX31925ST
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answer 1
I apologize but this model is designed with the three drawers. It cannot be converted into two.

Design, features and specifications subject to change without notice.
Gender: female
answered 3 years, 8 months ago
User Name:
Amanda
+1point
1out of 1found this answer helpful.
Question

Is there a way to make the water temperature colder? After I fill out two cubs of water (each 20oz) the water temperature drupes down

asked 3 years, 8 months ago
User Name:
Ehab
San Jose, CA
on LFX31925ST
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answer 1
The unit has its own water tank inside. Water storage capacity of the water tank is 220cc and two cups of cold water can be dispensed. While the cold water is being dispensed, the warm water comes into water tank and is reserved. At least 6 hours are needed for cooling the warm water again.

Design, features and specifications subject to change without notice.
Gender: female
answered 3 years, 8 months ago
User Name:
Amanda
+1point
1out of 1found this answer helpful.
Question

AmandaB has the same issue I have. And it's not with the water dispenser as answered before...

In the freezer ceiling, moisture builds up then melts drips and re-freezes on the internal clear freezer drawer. This causes the drawer to freeze to the track and the sliding drawer underneath it as well. And it just flat out looks bad. I had a technician come out and install what he called l a "cup" in the back to collect moisture, but that didn't help. I have just as much ice buildup as before.

Now this morning I wake up and the display shows "ER" and "IF". The water and ice dispenser won't work. I called LG and they say that's a Ice fan issue. So my question is what is causing all of this ice buildup? Is that related to the "IF" issue and why for a fridge that I've only had for two months is it having so many issues? Is this a known problem?
asked 3 years, 8 months ago
User Name:
Ramon
Virginia
on LFX31925ST
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answer 1
An ER IF error code displays when there is an error with the Icemaker Fan. Generally, this would occur if either the motor was not working, or if the fan had some ice buildup around it. This can occur if condensation freezes around the fan blades and keeps it from moving. This can occur due to warm air coming into the ice compartment through the dispenser. So the previous answer is a valid possibility for this symptom. It is also possible that there is an air leak around the gasket of the door, or of the ice compartment. The IF error code can sometimes by remedied by unplugging the refrigerator, allowing the unit to thaw out, dry up all the moisture, and then plugging it up again. However, if it continues to happen, or if it is a gasket leak, then the unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 3 years, 8 months ago
User Name:
NeilE
0points
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Question

how do i adjust the LED display. I want to change the temp for the frezer from -3 to -1. when i hit the display it moves -

The display resad -1 and i changed it which now reads -3. I want to get it back to -1 and not sure how. I have READ the entire manual/ pls help thank you
asked 3 years, 8 months ago
User Name:
jen
NJ
on LFX31925ST
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answer 1
Jen,

I own this refrigerator as well, and if you keep pressing the button next to the freezer temperature display, it will continue to count down, then "wrap around" to a number larger than 0 (I think it was 6 or 7), then you can keep pressing the button to lower the temperature back down to 0. Having an up/down would have been more convenient, I think, but this is functional, at least. :)
answered 3 years, 8 months ago
User Name:
Dezmond45
0points
1out of 2found this answer helpful.
Question

My Refridgerator's freezer is looking like Antarctica with all the ice build up the top drawer of freezer is frozen shut whats wrong with my new fridg

I have the 31cu ft lfx31925st refridgerator its only 3 months old
asked 3 years, 8 months ago
User Name:
Ray
east stroudsburg pa.
on LFX31925ST
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answer 1
A thin layer of frost on shelves and food items is normal. However, if frost is forming around the door, at the back of the unit, or excessive other issues might be occurring.

Are the doors opened often and closing properly? Every time the door opens, cold air escapes and warm air enters the cabinet. The warm air contains moisture that freezes and accumulates in the unit. A small amount accumulating on food, shelves and rails is normal. Make certain that the door seal is clean. Check for cold air escaping from the door by running hand around the perimeter of the door. If you feel cold air coming out, check to see if the seal is damaged in that area.

Is there a food item blocking the door? If there is something blocking the door, preventing it from closing completely then warm air will be able to enter the unit. This will cause frost buildup in the unit. Rearrange the food items in the freezer so that the item is no longer blocking the door.

Is the temp set too cold? Frost buildup can also occur if the temperature is set too low when there is not much food in the unit and/or the doors are not opened very often. Try raising the temperature in the unit so that it is not as cold. How much will vary depending on amount of food and how often doors are opened.

Has anything hot been added to the compartment? Warm air contains moisture, which will freeze in the unit. Allow food to cool before storing in the unit. This will prevent frost from occurring.

Is there too much food stored in the freezer compartment? If there is too much food in the freezer, this will inhibit proper air circulation which will cause frost formation. Make certain that nothing is blocking the air vents and that there is not too much in the compartment. Try removing some items and rearranging the items.

If you continue to experience this problem, please contact our Customer Interactive Center at 800-243-0000 for additional trouble shooting steps or service.

Design, features and specifications subject to change without notice.
Gender: female
answered 3 years, 8 months ago
User Name:
Amanda
-7points
0out of 7found this answer helpful.
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