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Most Recent Questions
Recent Question:
What are the dimensions for the glas shelf above the vegetable/fruit shelves?
Recent Question:
Are the sides and top also stainless steel finish? If not, what color is it?
Recent Question:
Does this product come in black. If not,what
Recent Question:
What does error code 1Fmmean?
Recent Question:
Is the water filtered for the ice?
Questions with Most Recent Answers
Question:
What does ER 1F mean?
Question:
Refigerator display says "Er" Freezer display says "1F"
Question:
Re: Ice Maker
Question:
How can i get my vegetable crisper to work?
Question:
Where Can I Download Instruction Manuals?

Customer questions and answers for
LG Electronics LFX31925ST

Super-Capacity 3 Door French Door Refrigerator with Smart Cooling Plus technology
Customer questions and answers:
250 Questions
 | 
301 Answers
Overall rating:
4.569 out of 5
4.6
out of
5

Customer questions and answers for LG Electronics LFX31925ST

Question

Increase fridge and freezer temperature on control panel

My kid played with control panel and reduced fridge and freezer temperatures. How do I get back up to 37 and 0 degrees? The buttons only go down.
asked 2 years, 8 months ago
User Name:
Kristen
on LFX31925ST
0points
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2 answers
Answers
answer 1
Keep pressing. The temperatures will reach the lowest settings then restart down from the highest.
Gender: male
answered 2 years, 5 months ago
User Name:
Morwood
Port St John, FL, USA
+1point
1out of 1found this answer helpful.
answer 2
This is normal operation for this refrigerator. Each press of the refrigerator button will reduce the temperature of the unit. However, it will only descend to a set temperature. After that point, it will switch back to the highest temperature of its cycle, and will continue to descend from that point.
answered 2 years, 8 months ago
User Name:
NeilE
+2points
2out of 2found this answer helpful.
Question

how can I change the temperature less cold ?

the freezer temperature is too cold
asked 2 years, 9 months ago
User Name:
Anonymous
on LFX31925ST
0points
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2 answers
Answers
answer 1
ON THE LEFT DOOR THERE IS A TOUCH PAD TO ADJUST THE FREEZER AND REFRIG TEMP. EASY TO RAISE OR LOWER
Gender: male
answered 2 years, 4 months ago
User Name:
NAT45
BOYNTON BEACH, FL
-2points
0out of 2found this answer helpful.
answer 2
According to the information in the owner’s manual, on page 22, adjust the temperature in the REFRIGERATOR compartment by pressing the REFRIGERATOR button. When the temperature setting gets to the limit of its cycle, it will start over at the cycle’s other extremity. The operation of the FREEZER is performed in the same fashion, with the FREEZER button.
answered 2 years, 9 months ago
User Name:
NeilE
+4points
4out of 4found this answer helpful.
Question

freezer quite freezering what can i check?

asked 3 years, 4 months ago
User Name:
Anonymous
on LFX31925ST
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1 answer
Answers
answer 1
I apologize that you are experiencing this issue. Unplug the unit for a few seconds and plug it back in. This will reset the main board. In addition check the following. If the issue continues please contact our Customer Interactive Center at 800-243-0000 for additional troubleshooting steps or service.

Is the temperature set improperly (too warm)? Make certain that the temperatures for BOTH freezer and fridge compartments are set properly. The more food in the unit, the hotter the ambient temperature of the room, the more the unit is opened and closed, the cooler the unit should be set. This is because it will take more for the unit to keep it cool.

Is there anything blocking the vents in the compartment? Check the vents in both compartments. If anything is blocking the vents, the air will not be able to properly circulate through the compartment. Move any food that is blocking the vents to another location in the unit and allow 24 hours for temp to stabilize. See your Owner’s Manual for suggested food locations.

Is the door not closing properly? If the door is not closing properly, cold air will escape and thus prevent the unit from maintaining the set temperature. Check for items blocking the door. Check the seals to make certain they are clean and not damaged. With the door shut, feel around the door for air escaping.

Has a lot of food been added? Has hot food been added? Adding room temperature or hot food to the compartment will temporarily warm, requiring the unit to run longer to bring it back down to the set temperature. Please allow enough time for the unit to cool back down. How long varies, depending on amount and temp of food and the settings of unit.
Gender: female
answered 3 years, 4 months ago
User Name:
CustomerAdvocacy
0points
0out of 0found this answer helpful.
Question

Are there stainless steel side panels available separately to attach to the LG LFX28978ST refrigerator?

asked 3 years, 4 months ago
User Name:
Rick
Lafayette, CO
on LFX31925ST
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1 answer
Answers
answer 1
I apologize but LG does not manufacturer side panels for the unit.
Gender: female
answered 3 years, 4 months ago
User Name:
AmandaB
-1point
0out of 1found this answer helpful.
Question

what is the correct rtemperature for a refridgerator

asked 3 years, 4 months ago
User Name:
Anonymous
on LFX31925ST
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1 answer
Answers
answer 1
Generally speaking, LG refrigerators are initially set with the REFRIGERATOR CONTROL at 37° F and the FREEZER CONTROL at 0°F. Leave them at these setting for 24 hours (one day) to stabilize. Then adjust the compartment Temperature. The actual inner temperature varies depending on the food status, since the indicated temperature setting is the target temperature and not the actual temperature within the refrigerator.
Gender: female
answered 3 years, 4 months ago
User Name:
JoyM
-5points
0out of 5found this answer helpful.
Question

Do you experience issues with dents on the stainless doors on model LFX28978SW ?

We purchased this model from Sears and have had 4 delivered with a dent in the same place on each refrigerator. The upper left door with the ice maker in it has had 1-3 dents on all 4 delivered models. The 4th one came yesterday and it was in a box and the delivery men opened it in front of us and there was still a dent in the upper left door. Is there a problem with this model? We don't know whether to cancel and purchase somewhere else incase its a warehouse problem. We like the LG and woud like to get one that is perfect.
asked 3 years, 3 months ago
User Name:
Bill & Chris
Scottsdale, Arizona
on LFX31925ST
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1 answer
Answers
answer 1
Thank you for your question. I am sorry that you are having this problem. LG takes great care in shipping our units to our dealers. We are not aware of any problems in our shipping process with this unit. If you would like, please call 1-800-243-0000 and speak to one of our product support specialists about this issue. We can put in a research ticket about this issue.
Gender: male
answered 3 years, 3 months ago
User Name:
Stan
0points
0out of 0found this answer helpful.
Question

how much weight can put in the freezer shelves on the LFX31925

asked 3 years, 3 months ago
User Name:
Anonymous
on LFX31925ST
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1 answer
Answers
answer 1
If food is evenly distributed across the shelf, then the shelves can hold up to 50 pounds apiece. Design, features and specifications subject to change without notice.
Gender: male
answered 3 years, 3 months ago
User Name:
LGcustomeradvocate1
Customeradvocate1
0points
0out of 0found this answer helpful.
Question

What is the height of the 31.0 cubic foot french door refrigerator without including the top hinges in the height?

I am told that the overall height is 70.25 inches.
Category: I do not own this product
Interested in: Specifications
asked 3 years, 3 months ago
User Name:
Debbie
Baker, LA 70714
on LFX31925ST
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1 answer
Answers
answer 1
According to the specifications this refrigerator is 68 7/8" Height to Top of Case without hinges. Height to Top of Door Hinge 70 1/4".
answered 3 years, 2 months ago
User Name:
carlac
+1point
1out of 1found this answer helpful.
Question

is the unit available in black?

Category: I do not own this product
asked 3 years, 3 months ago
User Name:
pip
ft worth
on LFX31925ST
0points
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1 answer
Answers
answer 1
The LG LFX31925SB Refrigerator is the black model.

LFX31925SB product page: http://www.lg.com/us/appliances/ref...
answered 3 years, 2 months ago
User Name:
LGAnswers
0points
0out of 0found this answer helpful.
Question

I have an LFX25976ST LG refridgerator, what water filter do I need to buy.

asked 3 years, 3 months ago
User Name:
Rick
Brandywine, MD
on LFX31925ST
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1 answer
Answers
answer 1
The part number for the water filter is ADQ36006101.

All parts and accessories can be purchased through our parts distributors:

Encompass Parts 866-779-7906 http://www.encompassparts.com/lgcon...
MCM Electronics 800-824-9491 http://www.mcmelectronics.com/lgpar...
Andrews Electronics 800-274-4666 http://lge.andrewselectronics.com
Gender: female
answered 3 years, 2 months ago
User Name:
AmandaB
0points
0out of 0found this answer helpful.
Question

How do I change the refrigerator & freezer temperatures?

asked 3 years, 2 months ago
User Name:
Anonymous
on LFX31925ST
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1 answer
Answers
answer 1
Press the button next to the refrigerator temperature reading to adjust the temperature. Each press of the button should lower the temperature by one degree. When it reaches its lowest setting, another press will jump to the highest temperature, and allow you to descend the temperatures again. The freezer control works in exactly the same fashion.
answered 3 years, 2 months ago
User Name:
NeilE
+2points
3out of 4found this answer helpful.
Question

What is the depth of the refigerator with the freezer drawer open?

Category: I do not own this product
Interested in: Specifications
asked 3 years, 2 months ago
User Name:
sboisvert
Ohio
on LFX31925ST
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1 answer
Answers
answer 1
DIMENSIONS/CLEARANCES/WEIGHT:

Dimensions (W case x H top of hinge x D with handles) 35 3/4" x 70 1/4" x 36 1/4"
Depth with Handles 36 1/4"
Depth without Handles 33 3/4"
Depth without Door 29 1/2"
Depth (Total with Door Open) 48 1/8"
Height to Top of Case 68 7/8"
Height to Top of Door Hinge 70 1/4"
Width 35 3/4"
Width (Door Open 90° with Handle) 45"
Width (Door Open 90° without Handle) 40"
Door Edge Clearance with Handle 4 7/8"
Door Edge Clearance without Handle 2 1/8"
Installation Clearance Sides 1/8", Top 1", Back 1"
Weight (Unit/Carton) 340 lbs./380 lbs.
Carton Dimensions (WxHxD) 38" x 73" x 38"

Thank you.
answered 3 years, 2 months ago
User Name:
LGTraining2
+2points
2out of 2found this answer helpful.
Question

My drinking water is already filtered. Do I still need to replace the LG filter within the refrigerator?

I have a filtering system in my basement for several drinking water lines.
 
Products related to my question
 
 
asked 3 years, 2 months ago
User Name:
Bev
Chicago
on LFX31925ST
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1 answer
Answers
answer 1
No, it is not necessary to use the water filter in this refrigerator. However, if it is to be removed, the Water Filter BYPASS PLUG must be installed. Do not operate the refrigerator without either the water filter or the bypass plug in place.
answered 3 years, 2 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How do I clean the coils on the LG LFX31925ST refrigerator?

asked 3 years, 2 months ago
User Name:
Anonymous
on LFX31925ST
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1 answer
Answers
answer 1
Use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area.
answered 3 years, 2 months ago
User Name:
NeilE
-2points
0out of 2found this answer helpful.
Question

How does the dual ice maker work?

In store buying lfx31925st and cannot figure out how the second ice maker works
asked 3 years, 2 months ago
User Name:
Anonymous
on LFX31925ST
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1 answer
Answers
answer 1
This unit does not have a dual ice maker. It does have two ice bins. This second bin is for when you need more ice, the bin in the refrigerator door can be emptied into the bin in the freezer, to allow room for more ice production.
answered 3 years, 2 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What is the freezer cubic feet?

Category: I do not own this product
asked 3 years, 2 months ago
User Name:
Anonymous
on LFX31925ST
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1 answer
Answers
answer 1
Per the "specifications" link on the refrigerator page here at lg.com, freezer capacity is 10 cubic feet.
answered 3 years, 1 month ago
User Name:
Dezmond45
0points
0out of 0found this answer helpful.
Question

Do the french doors open with an "inside hinge" so they dont open past the cabinet width?

Category: I do not own this product
asked 3 years, 1 month ago
User Name:
Anonymous
on LFX31925ST
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1 answer
Answers
answer 1
I'm not 100% certain I understand your question, but the hinges are outside the frame of the refrigerator. And when I open the doors, they open to be significantly wider than the refrigerator (I can't provide exact measure, because the right door is blocked by a counter in my kitchen).
answered 3 years, 1 month ago
User Name:
Dezmond45
0points
0out of 0found this answer helpful.
Question

how do i adjust the LED display. I want to change the temp for the frezer from -3 to -1. when i hit the display it moves -

The display resad -1 and i changed it which now reads -3. I want to get it back to -1 and not sure how. I have READ the entire manual/ pls help thank you
asked 3 years, 1 month ago
User Name:
jen
NJ
on LFX31925ST
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1 answer
Answers
answer 1
Jen,

I own this refrigerator as well, and if you keep pressing the button next to the freezer temperature display, it will continue to count down, then "wrap around" to a number larger than 0 (I think it was 6 or 7), then you can keep pressing the button to lower the temperature back down to 0. Having an up/down would have been more convenient, I think, but this is functional, at least. :)
answered 3 years, 1 month ago
User Name:
Dezmond45
0points
1out of 2found this answer helpful.
Question

Backup Generator Wattage Requirements

I'm looking for generator requirements for hurricane power outages. I need to know the normal runtime wattage and also the peak surge wattage when the compressor turns on. Is this unit designed lower peak requirements so that the compressor doesn't turn on while any defrost coils are on? Is there any type of override, such as vacation mode, where defrosts are disabled? Any energy consumption insights would be helpful.
Category: I do not own this product
asked 3 years, 1 month ago
User Name:
Bruce
Florida
on LFX31925ST
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1 answer
Answers
answer 1
Hello Bruce,
these are all the electrical requirements specified for the refrigerator:
Electrical Requirements: 115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.

Other Energy features of this model:

Energy Saving:
The Energy Saving function disables the mullion heater
located on the refrigerator door in order to conserve electricity.
Press and hold the Energy Saving button for three seconds
to activate or deactivate this function.

Power Saving Mode:
When the refrigerator is in the Power Saving Mode,
the display will remain off until a door is opened or a
button is pressed. Once on, the display will remain on
for 20 seconds.

Sorry, I don't have the normal run-time wattage and peak surge wattage available at the moment.

Thank you for your question
& have a lovely weekend!
answered 3 years ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
Question

Can you change from three draw storage to two?

The three draws in the refrigerator don't hold as much as a two draw, do you make one with two draws, or can you change three to two on our LFX31925ST
asked 3 years, 1 month ago
User Name:
Bill
Lincolnton NC
on LFX31925ST
0points
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1 answer
Answers
answer 1
I apologize but this model is designed with the three drawers. It cannot be converted into two.

Design, features and specifications subject to change without notice.
Gender: female
answered 3 years, 1 month ago
User Name:
Amanda
+1point
1out of 1found this answer helpful.
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