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Most Recent Questions
Recent Question:
the refrigerator is too large to fit through my door how do you take off the doors and freezer door
Recent Question:
Are the sides stainless steel?
Recent Question:
How do I get the shelf out about the crisper drawers
Recent Question:
Ice maker stopped making ice
Recent Question:
Can ice maker be turned off?
Questions with Most Recent Answers
Question:
the refrigerator is too large to fit through my door how do you take off the doors and freezer door
Question:
Can we remove the ice maker?
Question:
How do I get the shelf out about the crisper drawers
Question:
Ice maker stopped making ice
Question:
Can ice maker be turned off?

Customer questions and answers for
LG Electronics LFX31925ST

Super-Capacity 3 Door French Door Refrigerator with Smart Cooling Plus technology
Customer questions and answers:
241 Questions
 | 
295 Answers
Overall rating:
4.57 out of 5
4.6
out of
5

Customer questions and answers for LG Electronics LFX31925ST

Question

My door opening available to the house is only 34.625". I am considering the LFX31925ST refrig. How difficult is it to remove the handles to get the

33 3/4" "box" to enter the house?
Category: I do not own this product
asked 3 weeks ago
User Name:
Riverrat
Liberty Hil, SC 29074
on LFX31925ST
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2 answers
Answers
answer 1
Our delivery crew (Home Depot) removed the ENTIRE DOOR as they said it was easier than the handles. It went back together well and no issues going on 9 months.
Gender: male
answered 6 days ago
User Name:
FloridaCommodore
Bayonet Point, FL, USA
0points
0out of 0found this answer helpful.
answer 2
They normally offer free delivery and the guys who deliver are great professionals. Use the service, much easier than doing it yourself.
Gender: female
answered 2 weeks, 5 days ago
User Name:
Deb24
Smithfield, VA, USA
0points
0out of 0found this answer helpful.
Question

How do I make the change temp on refrigerator?

Just got a LFX31925ST - Fridge temp was set at 38 F. When I pushed the button to try to reset the temp to 40 F, it went colder. How do I reset to a warmer temp?
Category: I own this product
Interested in: How To use
asked 2 weeks, 2 days ago
User Name:
Rudina
Brandon, FL, USA
on LFX31925ST
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2 answers
Answers
answer 1
Keep pressing the button. It cycle thru the temps fom low to high and then back again.
Gender: male
answered 6 days ago
User Name:
FloridaCommodore
Bayonet Point, FL, USA
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answer 2
Adjust the temperature in the REFRIGERATOR compartment by pressing the REFRIGERATOR button. When the temperature setting gets to the limit of its cycle, it will start over at the cycle’s other extremity. The operation of the FREEZER is performed in the same fashion, with the FREEZER button.
answered 2 weeks ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

freezer quite freezering what can i check?

asked 3 years, 1 month ago
User Name:
Anonymous
on LFX31925ST
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1 answer
Answers
answer 1
I apologize that you are experiencing this issue. Unplug the unit for a few seconds and plug it back in. This will reset the main board. In addition check the following. If the issue continues please contact our Customer Interactive Center at 800-243-0000 for additional troubleshooting steps or service.

Is the temperature set improperly (too warm)? Make certain that the temperatures for BOTH freezer and fridge compartments are set properly. The more food in the unit, the hotter the ambient temperature of the room, the more the unit is opened and closed, the cooler the unit should be set. This is because it will take more for the unit to keep it cool.

Is there anything blocking the vents in the compartment? Check the vents in both compartments. If anything is blocking the vents, the air will not be able to properly circulate through the compartment. Move any food that is blocking the vents to another location in the unit and allow 24 hours for temp to stabilize. See your Owner’s Manual for suggested food locations.

Is the door not closing properly? If the door is not closing properly, cold air will escape and thus prevent the unit from maintaining the set temperature. Check for items blocking the door. Check the seals to make certain they are clean and not damaged. With the door shut, feel around the door for air escaping.

Has a lot of food been added? Has hot food been added? Adding room temperature or hot food to the compartment will temporarily warm, requiring the unit to run longer to bring it back down to the set temperature. Please allow enough time for the unit to cool back down. How long varies, depending on amount and temp of food and the settings of unit.
Gender: female
answered 3 years, 1 month ago
User Name:
CustomerAdvocacy
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Question

how much weight can put in the freezer shelves on the LFX31925

asked 3 years ago
User Name:
Anonymous
on LFX31925ST
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Answers
answer 1
If food is evenly distributed across the shelf, then the shelves can hold up to 50 pounds apiece. Design, features and specifications subject to change without notice.
Gender: male
answered 3 years ago
User Name:
LGcustomeradvocate1
Customeradvocate1
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Question

What is the height of the 31.0 cubic foot french door refrigerator without including the top hinges in the height?

I am told that the overall height is 70.25 inches.
Category: I do not own this product
Interested in: Specifications
asked 3 years ago
User Name:
Debbie
Baker, LA 70714
on LFX31925ST
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Answers
answer 1
According to the specifications this refrigerator is 68 7/8" Height to Top of Case without hinges. Height to Top of Door Hinge 70 1/4".
answered 2 years, 11 months ago
User Name:
carlac
+1point
1out of 1found this answer helpful.
Question

Are there stainless steel side panels available separately to attach to the LG LFX28978ST refrigerator?

asked 3 years, 1 month ago
User Name:
Rick
Lafayette, CO
on LFX31925ST
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Answers
answer 1
I apologize but LG does not manufacturer side panels for the unit.
Gender: female
answered 3 years, 1 month ago
User Name:
AmandaB
-1point
0out of 1found this answer helpful.
Question

what is the correct rtemperature for a refridgerator

asked 3 years, 1 month ago
User Name:
Anonymous
on LFX31925ST
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answer 1
Generally speaking, LG refrigerators are initially set with the REFRIGERATOR CONTROL at 37° F and the FREEZER CONTROL at 0°F. Leave them at these setting for 24 hours (one day) to stabilize. Then adjust the compartment Temperature. The actual inner temperature varies depending on the food status, since the indicated temperature setting is the target temperature and not the actual temperature within the refrigerator.
Gender: female
answered 3 years, 1 month ago
User Name:
JoyM
-5points
0out of 5found this answer helpful.
Question

I have an LFX25976ST LG refridgerator, what water filter do I need to buy.

asked 2 years, 11 months ago
User Name:
Rick
Brandywine, MD
on LFX31925ST
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Answers
answer 1
The part number for the water filter is ADQ36006101.

All parts and accessories can be purchased through our parts distributors:

Encompass Parts 866-779-7906 http://www.encompassparts.com/lgcon...
MCM Electronics 800-824-9491 http://www.mcmelectronics.com/lgpar...
Andrews Electronics 800-274-4666 http://lge.andrewselectronics.com
Gender: female
answered 2 years, 11 months ago
User Name:
AmandaB
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Question

Do you experience issues with dents on the stainless doors on model LFX28978SW ?

We purchased this model from Sears and have had 4 delivered with a dent in the same place on each refrigerator. The upper left door with the ice maker in it has had 1-3 dents on all 4 delivered models. The 4th one came yesterday and it was in a box and the delivery men opened it in front of us and there was still a dent in the upper left door. Is there a problem with this model? We don't know whether to cancel and purchase somewhere else incase its a warehouse problem. We like the LG and woud like to get one that is perfect.
asked 3 years ago
User Name:
Bill & Chris
Scottsdale, Arizona
on LFX31925ST
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1 answer
Answers
answer 1
Thank you for your question. I am sorry that you are having this problem. LG takes great care in shipping our units to our dealers. We are not aware of any problems in our shipping process with this unit. If you would like, please call 1-800-243-0000 and speak to one of our product support specialists about this issue. We can put in a research ticket about this issue.
Gender: male
answered 3 years ago
User Name:
Stan
0points
0out of 0found this answer helpful.
Question

is the unit available in black?

Category: I do not own this product
asked 3 years ago
User Name:
pip
ft worth
on LFX31925ST
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1 answer
Answers
answer 1
The LG LFX31925SB Refrigerator is the black model.

LFX31925SB product page: http://www.lg.com/us/appliances/ref...
answered 2 years, 11 months ago
User Name:
LGAnswers
0points
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Question

How do I change the refrigerator & freezer temperatures?

asked 2 years, 11 months ago
User Name:
Anonymous
on LFX31925ST
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1 answer
Answers
answer 1
Press the button next to the refrigerator temperature reading to adjust the temperature. Each press of the button should lower the temperature by one degree. When it reaches its lowest setting, another press will jump to the highest temperature, and allow you to descend the temperatures again. The freezer control works in exactly the same fashion.
answered 2 years, 11 months ago
User Name:
NeilE
+2points
3out of 4found this answer helpful.
Question

What is the depth of the refigerator with the freezer drawer open?

Category: I do not own this product
Interested in: Specifications
asked 2 years, 11 months ago
User Name:
sboisvert
Ohio
on LFX31925ST
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Answers
answer 1
DIMENSIONS/CLEARANCES/WEIGHT:

Dimensions (W case x H top of hinge x D with handles) 35 3/4" x 70 1/4" x 36 1/4"
Depth with Handles 36 1/4"
Depth without Handles 33 3/4"
Depth without Door 29 1/2"
Depth (Total with Door Open) 48 1/8"
Height to Top of Case 68 7/8"
Height to Top of Door Hinge 70 1/4"
Width 35 3/4"
Width (Door Open 90° with Handle) 45"
Width (Door Open 90° without Handle) 40"
Door Edge Clearance with Handle 4 7/8"
Door Edge Clearance without Handle 2 1/8"
Installation Clearance Sides 1/8", Top 1", Back 1"
Weight (Unit/Carton) 340 lbs./380 lbs.
Carton Dimensions (WxHxD) 38" x 73" x 38"

Thank you.
answered 2 years, 11 months ago
User Name:
LGTraining2
+2points
2out of 2found this answer helpful.
Question

My drinking water is already filtered. Do I still need to replace the LG filter within the refrigerator?

I have a filtering system in my basement for several drinking water lines.
 
Products related to my question
 
 
asked 2 years, 11 months ago
User Name:
Bev
Chicago
on LFX31925ST
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1 answer
Answers
answer 1
No, it is not necessary to use the water filter in this refrigerator. However, if it is to be removed, the Water Filter BYPASS PLUG must be installed. Do not operate the refrigerator without either the water filter or the bypass plug in place.
answered 2 years, 11 months ago
User Name:
NeilE
0points
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Question

How do I clean the coils on the LG LFX31925ST refrigerator?

asked 2 years, 11 months ago
User Name:
Anonymous
on LFX31925ST
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1 answer
Answers
answer 1
Use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area.
answered 2 years, 10 months ago
User Name:
NeilE
-2points
0out of 2found this answer helpful.
Question

How does the dual ice maker work?

In store buying lfx31925st and cannot figure out how the second ice maker works
asked 2 years, 11 months ago
User Name:
Anonymous
on LFX31925ST
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Answers
answer 1
This unit does not have a dual ice maker. It does have two ice bins. This second bin is for when you need more ice, the bin in the refrigerator door can be emptied into the bin in the freezer, to allow room for more ice production.
answered 2 years, 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What is the freezer cubic feet?

Category: I do not own this product
asked 2 years, 10 months ago
User Name:
Anonymous
on LFX31925ST
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Answers
answer 1
Per the "specifications" link on the refrigerator page here at lg.com, freezer capacity is 10 cubic feet.
answered 2 years, 10 months ago
User Name:
Dezmond45
0points
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Question

how do i adjust the LED display. I want to change the temp for the frezer from -3 to -1. when i hit the display it moves -

The display resad -1 and i changed it which now reads -3. I want to get it back to -1 and not sure how. I have READ the entire manual/ pls help thank you
asked 2 years, 10 months ago
User Name:
jen
NJ
on LFX31925ST
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Answers
answer 1
Jen,

I own this refrigerator as well, and if you keep pressing the button next to the freezer temperature display, it will continue to count down, then "wrap around" to a number larger than 0 (I think it was 6 or 7), then you can keep pressing the button to lower the temperature back down to 0. Having an up/down would have been more convenient, I think, but this is functional, at least. :)
answered 2 years, 10 months ago
User Name:
Dezmond45
0points
1out of 2found this answer helpful.
Question

Freezer top clear draw has ice on the front

When checking the surface above it also has ice drops on it(bottom of ref) all seals look very good and everthing is level
asked 2 years, 10 months ago
User Name:
Anonymous
on LFX31925ST
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Answers
answer 1
A thin layer of frost on shelves and food items is normal. However, if frost is forming around the door, at the back of the unit, or excessive other issues might be occurring.

Are the doors opened often and closing properly? Every time the door opens, cold air escapes and warm air enters the cabinet. The warm air contains moisture that freezes and accumulates in the unit. A small amount accumulating on food, shelves and rails is normal. Make certain that the door seal is clean. Check for cold air escaping from the door by running hand around the perimeter of the door. If you feel cold air coming out, check to see if the seal is damaged in that area.

Is there a food item blocking the door? If there is something blocking the door, preventing it from closing completely then warm air will be able to enter the unit. This will cause frost buildup in the unit. Rearrange the food items in the freezer so that the item is no longer blocking the door.

Is the temp set too cold? Frost buildup can also occur if the temperature is set too low when there is not much food in the unit and/or the doors are not opened very often. Try raising the temperature in the unit so that it is not as cold. How much will vary depending on amount of food and how often doors are opened.

Has anything hot been added to the compartment? Warm air contains moisture, which will freeze in the unit. Allow food to cool before storing in the unit. This will prevent frost from occurring.

Is there too much food stored in the freezer compartment? If there is too much food in the freezer, this will inhibit proper air circulation which will cause frost formation. Make certain that nothing is blocking the air vents and that there is not too much in the compartment. Try removing some items and rearranging the items.

If you continue to experience this problem, please contact our Customer Interactive Center at 800-243-0000 for additional trouble shooting steps or service.

Design, features and specifications subject to change without notice.
Gender: female
answered 2 years, 10 months ago
User Name:
Amanda
-3points
0out of 3found this answer helpful.
Question

Are there accessories you can buy for LFX31925ST refrigerator?

Can you buy extra shelves, wine racks, ice cube storage, soda can holders, etc designed for LG refrigerators?
I am planning on buying this today at Home Depot in Altamonte Springs, Fl. Looks like a great refrigerator.
Category: I do not own this product
Interested in: Feature comparison
asked 2 years, 10 months ago
User Name:
Jim
Longwood, Fl 32779
on LFX31925ST
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Answers
answer 1
As it turns out there are no extra Appliances Accessories like wine racks, soda can holders, etc available right now, however you'll find the ice cube storage is built into the door and this model also comes with plenty of self space.
We wish you lots of fun with your new LG Super-Capacity 3-Door French Door Refrigerator with Smart Cooling technology.

Have a lovely day!
answered 2 years, 9 months ago
User Name:
Nadine
0points
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Question

There is an error code on the LED screen. 1F is shown.

ER shows up on the LED screen. Also a 1F in the freezer icon.
asked 2 years, 9 months ago
User Name:
Bud
on LFX31925ST
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Answers
answer 1
The IF Error Code is typically ice buildup or a motor problem with the icemaker fan. It is recommended to attempt defrosting the icemaker compartment. If this error code continues after the unit has been defrosted, then the unit will likely require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 2 years, 9 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
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