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Most Recent Questions
Recent Question:
Will this French Door 30" width refrigerator match the LG Studio Slide-in Range and the LG Studio Microwave and LG Studio Dishwasher?
Recent Question:
How should I limit the left door opening of my refrigerator?
Recent Question:
What is the depth of the interior shelving?
Recent Question:
Where is the water filter located on model LFC21776st
Recent Question:
is this smudge-proof stainless steel ?
Questions with Most Recent Answers
Question:
How should I limit the left door opening of my refrigerator?
Question:
How to get actual temp?
Question:
Several reviews complain about doors being uneven on the LFX25978SW. Has this been addressed and fixed?
Question:
What is the proper freezer temperature F
Question:
Love my LG LFX28968ST, but it seems to run louder than it should.

Customer questions and answers for
LG Electronics LFX31925SB

Super-Capacity 3 Door French Door Refrigerator with Smart Cooling Plus technology
Customer questions and answers:
37 Questions
 | 
43 Answers
Overall rating:
4.651 out of 5
4.7
out of
5

Customer questions and answers for LG Electronics LFX31925SB

Question

Is the water refrigerated that is dispensed from the door?

asked 2 years ago
User Name:
ColdWater
on LFX31925SB
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2 answers
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answer 1
The filtered water comes out crisply cold.
Gender: female
answered 7 months ago
User Name:
QueenCatia
Houston, TX, USA
0points
0out of 0found this answer helpful.
answer 2
Yes, it is :)
answered 2 years ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
Question

Can the fridge be transported on it's side

I am picking up a new fridge I ordered, but I need to know if it can be transported laying down. I don't have a vehicle large enough for it to be upright during transport and I need to know if I should rent or borrow one.

Thank you!
Category: I do not own this product
Interested in: Specifications
asked 1 year, 8 months ago
User Name:
lisbarr
on LFX31925SB
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2 answers
Answers
answer 1
no!
Gender: male
answered 1 year, 4 months ago
User Name:
stevenstlou
St Louis, MO, USA
0points
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answer 2
Please contact LG's Customer Service team at www.LGusa.com/support for assistance.
answered 1 year, 8 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

In approximate pounds, please - how much ice will this ice maker produce in a 24 hour perioc? Or, how much does each 14 cube cycle weigh?

Category: I do not own this product
Interested in: Feature comparison
asked 1 year, 8 months ago
User Name:
Paula
on LFX31925SB
-1point
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2 answers
Answers
answer 1
I have not weighed the ice but we have been getting what appears to be approximately 5 pounds of ice in a 24 hour cycle. When we use the Ice Plus feature we appear to be getting 10 pounds of ice in a 24 hour period.
Gender: female
answered 7 months ago
User Name:
QueenCatia
Houston, TX, USA
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answer 2
The icemaker will produce 14 cubes per cycle-approximately 140 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other operating conditions. When full, the in-door ice bin holds approximately 6 to 8 (12-16 oz) glasses of ice.
answered 1 year, 8 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

Model:LFX31925SB Are the sides of this model also black

Category: I do not own this product
asked 11 months ago
User Name:
dsquires73
on LFX31925SB
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answer 1
Yes the sides are black but they have a textured finished to them versus the shining smooth finish that is on the front. Personally I would like the entire finish to be textured.
Gender: female
answered 8 months ago
User Name:
bb2013
Minnesota
0points
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answer 2
The sides match the front in color. Thank you for your question, have a great week!
answered 11 months ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
Question

How many pounds of ice does it make in a day and what is the ice storage capacity in pounds?

Category: I do not own this product
Interested in: Feature comparison
asked 9 months ago
User Name:
murt
Naperville, IL, USA
on LFX31925SB
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2 answers
Answers
answer 1
I have not weighed the ice but we have been getting what appears to be approximately 5 pounds of ice in a 24 hour cycle. When we use the Ice Plus feature we appear to be getting 10 pounds of ice in a 24 hour period.
Gender: female
answered 7 months ago
User Name:
QueenCatia
Houston, TX, USA
0points
0out of 0found this answer helpful.
answer 2
Ice is made in the automatic icemaker and sent
to the dispenser. The icemaker will produce
70~210 cubes in a 24-hour period, depending
on freezer compartment temperature, room
temperature, number of door openings and
other operating conditions.
Ice making stops when the in-door ice bin
is full. When full, the in-door ice bin holds
approximately 6 to 8 (12-16 oz) glasses of ice.
answered 9 months ago
User Name:
Nadine
-1point
0out of 1found this answer helpful.
Question

Do any of the LG fridge doors work with magnets?

Our current fridge has stainless steel doors, so we can't stick any magnets to the front service. Does this work on the LG black or white surfaces?
Category: I do not own this product
asked 1 year, 1 month ago
User Name:
unwiredben
Austin, TX, USA
on LFX31925SB
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Answers
answer 1
Yes, I put magnets on my black one.
Gender: female
answered 11 months ago
User Name:
jenwa
Pittsburgh, PA
+1point
1out of 1found this answer helpful.
answer 2
We regret the inconvenience you have experienced in this matter. Yes, magnets will stick to the white and black door finishes. This is primarily due to the fact that Stainless Steel is not magnetic, yet the other two are regular steel doors with a finished exterior. Those models with a Titanium finish will also prove to me magnetic.
answered 1 year, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Where can I find the energy guide rating for this product? I want to know what the average dollar amount is a year on this unit.

Category: I do not own this product
asked 2 years, 11 months ago
User Name:
Mike
Oklahoma City, Ok
on LFX31925SB
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Answers
answer 1
All Energy Star Ratings are provided by the U.S Environmental Protection Agency and the U.S. Department of Energy. You can visit the website www.energystar.gov for a list of all ratings.
Gender: female
answered 2 years, 10 months ago
User Name:
CustomerAdvocacy
0points
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Question

What models will do chushed ice?

Category: I do not own this product
Interested in: Feature comparison
asked 2 years, 10 months ago
User Name:
Anonymous
on LFX31925SB
-1point
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1 answer
Answers
answer 1
Thank you for your question. You should find all of the measurements and specifications for your unit at http://www.lg.com/us/support/index.jsp. If the information is not there, please feel free to contact one of product specialists at 1-800-243-0000 or via live chat @ www.LG.com.
answered 2 years, 10 months ago
User Name:
Stan
0points
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Question

How to remove scratches from front doors of fridge.

Just bought a 31cubic ft Kenmore/LG black 3 door fridge and have several scratches on the doors. The doors seem to be a plastic material. I am afraid to use the wrong process to try to remove the scratches. Help!
asked 2 years, 9 months ago
User Name:
Rich
Charlotte, NC
on LFX31925SB
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1 answer
Answers
answer 1
Per the manual, it is suggested to use mild soap and water to clean the doors and interior. Unfortunately scratches cannot be removed but touch -up paint is available if needed.

Design, features and specifications subject to change without notice.
Gender: female
answered 2 years, 8 months ago
User Name:
AmandaB
0points
0out of 0found this answer helpful.
Question

What size door opening do I need to get this in the house & kitchen?

asked 2 years, 8 months ago
User Name:
Tom
York, PA
on LFX31925SB
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Answers
answer 1
Thank you for contacting LG. The dimensions of the unit are as follows:

Carton Dimensions (WxHxD) 38" x 73" x 38"
Installation Clearance Sides 1/8", Top 1", Back 1"
Weight (Unit/Carton) 340 lbs./380 lbs.
Dimensions (W case x H top of hinge x D with handles) 35 3/4" x 70 1/4" x 36 1/4"

Dimensions and weights are approximate. Design, features and specifications subject to change without notice.
answered 2 years, 8 months ago
User Name:
CustomerAdvocate10
-1point
0out of 1found this answer helpful.
Question

freezer & refridgerator temerature settings

What should they be set at?
asked 2 years, 8 months ago
User Name:
Don
West Hills, ca
on LFX31925SB
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Answers
answer 1
The initial temperatures for the unit are 37 degrees for the refrigerator and 0 degrees for the freezer. Once the unit has achieved these levels, you may adjust the temperature as you see fit.
answered 2 years, 8 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

what temperature should we set the refrigerator & freezer?

we just got the lg & need to know what temperature to set the refrigerator & freezer
asked 2 years, 8 months ago
User Name:
Anonymous
on LFX31925SB
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1 answer
Answers
answer 1
The initial temperatures for the unit are 37 degrees for the refrigerator and 0 degrees for the freezer. Once the unit has achieved these levels, you may adjust the temperature as you see fit.
answered 2 years, 8 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

does this model LFX31925SB come in RED

Category: I do not own this product
Interested in: Specifications
asked 2 years, 8 months ago
User Name:
frank
leander TX
on LFX31925SB
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Answers
answer 1
The LFX31925 comes in the following colors:

Smooth White
Smooth Black
Stainless Steel

Thank you.
answered 2 years, 8 months ago
User Name:
LGTraining2
0points
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Question

What is the miminum distance needed from the back of the refrigerator to the wall?

I am thinking of purchasing the LG refrigerator model #LFX31925SB but since the depth is quite large I wanted to push it back toward the wall as much as possible.
Category: I do not own this product
asked 2 years, 8 months ago
User Name:
D
California
on LFX31925SB
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Installation Clearance
Sides 1/8", Top 1", Back 1"
answered 2 years, 5 months ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
Question

For model LFX31925SB-need part Number & where to buy for both fresh air filter & water filter. Both installed inside refrigerator.

Fresh Air Filter is like a mystery item to replace. One is currently installed inside frig. on rear wall & has replacement instruction on page 36 of user manual. it has carbon inside filter to absorb odors. No air filter part number given in user manual.
asked 2 years, 7 months ago
User Name:
Dar
N.C.
on LFX31925SB
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2out of 4found this question helpful.
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1 answer
Answers
answer 1
The mystery Fresh Air Filter is part number ACW73717301 and the part number for the water filter is ADQ36006101. Just as an FYI...part numbers can vary and change from time to time but they will always show as a substitute to the original. All parts and accessories can be purchased through our parts distributors:

Encompass Parts 866-779-7906 http://www.encompassparts.com/lgconsumer
MCM Electronics 800-824-9491 http://www.mcmelectronics.com/lgparts
Andrews Electronics 800-274-4666 http://lge.andrewselectronics.com

Welcome to the LG family and I hope you love the unit as much as we do!
Gender: female
answered 2 years, 7 months ago
User Name:
Amanda
+4points
4out of 4found this answer helpful.
Question

Ice bucket

I would like to get a second Ice Bucket for my LG freezer but can't find a part number.
asked 2 years, 6 months ago
User Name:
kas
wisconsin
on LFX31925SB
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1 answer
Answers
answer 1
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. The ice bin for this refrigerator/freezer is listed as part number MJS62232801.
answered 2 years, 6 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

How do I change the temperature settings to warmer?

asked 2 years, 6 months ago
User Name:
Anonymous
on LFX31925SB
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1 answer
Answers
answer 1
The temperature settings, on this refrigerator, are on a cycle between the highest and lowest temperature settings. Each press of the button lowers the temperature at a factory-specified rate. Once the temperature reaches its lowest setting, the next press of the button will return the thermostat to the highest temperature setting, to begin its declining rate once more.
answered 2 years, 6 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

MANUALLY ADJUST TEMPERATURE CONTROLS?

Our owner's manual only provides instructions to switch between calsius and farenheit display. How do we MANUALLY adjust the temps? Display is reading VERY cold; 34 ref, -6 frz. Thank you!
asked 2 years, 6 months ago
User Name:
April
Port Jeff Station, NY
on LFX31925SB
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1 answer
Answers
answer 1
The temperature settings, on this refrigerator, are on a cycle between the highest and lowest temperature settings. Each press of the button lowers the temperature at a factory-specified rate. Once the temperature reaches its lowest setting, the next press of the button will return the thermostat to the highest temperature setting, to begin its declining rate once more.
answered 2 years, 6 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What is the narrowest door opening this refrigerator can pass through?

Category: I do not own this product
Interested in: Specifications
asked 2 years, 5 months ago
User Name:
Interested Customer
US
on LFX31925SB
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Answers
answer 1
Dear Valued Customer,
thank you for your question about our LG LFX31925SB Refrigerators.

Depth without Door is 29 1/2"
The average door width is 32", the narrowest a door opening should be: about 30 1/2" (but this also depends on the space in front and behind the door frame).

We love your feedback, please give us a “thumbs up” if this answer is helpful to you; and please let us know if we can assist you with anything else.
Have a lovely week!
answered 2 years, 5 months ago
User Name:
Nadine
+1point
1out of 1found this answer helpful.
Question

What is the minimum width of opening for this unit to fit.

My refrigerator opening has a wall on the left side. The opening is a full 36" but I'm concerned about getting the left door open to 90 degrees.
Category: I do not own this product
Interested in: Specifications
asked 2 years, 4 months ago
User Name:
Ed
on LFX31925SB
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answer 1
Hello Ed,
you need a minimum opening of 36" for this model.

DIMENSIONS & CLEARANCES
(W case x H top of hinge x D with handles) 35 3/4" x 70 1/4" x 36 1/4"

Depth with Handles 36 1/4"
Depth without Handles 33 3/4"
Depth without Door 29 1/2"
Depth (Total with Door Open) 48 1/8"

Height to Top of Case 68 7/8"
Height to Top of Door Hinge 70 1/4"

Width 35 3/4"
Width (Door Open 90° with Handle) 45"
Width (Door Open 90° without Handle) 40"

Door Edge Clearance with Handle 4 7/8"
Door Edge Clearance without Handle 2 1/8"
Installation Clearance Sides 1/8", Top 1", Back 1"

We appreciate your feedback, please give us a “thumbs up” if this answer is helpful to you; and please let us know if we can assist you with anything else.

Tank you!
Have a great week!
answered 2 years, 4 months ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
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