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Customer questions and answers for
LW690

Android 2.2 OS, Customizable Homescreens, Virtual QWERTY with Swype, 3.2MP Camera & Camcorder
Customer questions and answers:
64 Questions
 | 
68 Answers
Overall rating:
3.857 out of 5
3.9
out of
5
(7 Reviews)7

Customer questions and answers for LG Electronics LW690

Question

how do I remove preinstalled apps

asked 2 years, 10 months ago
User Name:
Anonymous
on LW690
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
you can't really. If you touch the middle key on your screen (the one that looks like 4 small squares#. then press the button on the far left of your keys below the screen #the one that looks like a small square inside a big square), tap the uninstall button and it will show you all the apps you are able to delete.
Gender: female
answered 1 year, 10 months ago
User Name:
Reese
Reno, NV, USA
0points
0out of 0found this answer helpful.
answer 2
I apologize, but it will not be possible to remove pre-installed application software from this phone.
answered 2 years, 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

computer driver

driver to access phone with computer
asked 3 years, 6 months ago
User Name:
Anonymous
on LW690
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
how can i get my phone to go with my cumpter with out cd that didnt come with my lg phone
Gender: female
answered 3 years, 5 months ago
User Name:
delta
clear lake
0points
0out of 0found this answer helpful.
answer 2
Hello and thank you for contacting us. Yes; you would need to go to lgforum.com and click on "Drivers" then "Resource download", under Cricket LG Android driver. During install make sure phone is not connected to PC.
answered 3 years, 6 months ago
User Name:
CustomerAdvocacy2
+1point
7out of 13found this answer helpful.
Question

How can I know if I receive an e-mail ot text msg if my phone only beeps one time? So I don't need to be checking it continously?

 
Products related to my question
LW690
3.9 out of 5(7)
 
 
 
 
 
asked 3 years, 5 months ago
User Name:
Anonymous
on LW690
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Hi and thank you for contacting us. You can open your email application and press menu; touch the more than touch setting and sroll to bottom; uncheck notify. Also, your "new message notification" will be on your notification bar until cleared.
answered 3 years, 5 months ago
User Name:
CustomerAdvocacy2
-1point
0out of 1found this answer helpful.
answer 2
Thank you for your question. The unit will only beep once when a text or email comes through. There are no current fixes for the issue that you are having.
answered 3 years, 5 months ago
User Name:
Stan
0points
0out of 0found this answer helpful.
Question

does the optimus have a front facing camera or an app for one?

asked 2 years, 9 months ago
User Name:
hopelesslylost
on LW690
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
no it does not
Gender: female
answered 1 year, 10 months ago
User Name:
Reese
Reno, NV, USA
0points
0out of 0found this answer helpful.
answer 2
This phone has a single camera lens, located on the back of the handset. There is no camera on the same side as the screen.
answered 2 years, 9 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

If i accidently deleted the messenger toolbar how can i get it back.

Gender: male
asked 3 years, 6 months ago
User Name:
Lw
Texas
on LW690
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question. I am sorry that you are experiencing problems with your cellphone. Please contact one of our product specialists at 1-800-793-8896.
answered 3 years, 6 months ago
User Name:
Stan
0points
0out of 0found this answer helpful.
Question

what is USB debugging?

what is it for? its in the settings then applications then development then you see USB debugging. On the LG Optimus C (LW690)
Gender: male
asked 3 years, 6 months ago
User Name:
Ace_Martian
on LW690
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question. USB Debugging is primarily used for Tethering Applications and Programmer use. You will need to turn it on for that purpose. Otherwise, LG recommends that you leave it off.
answered 3 years, 6 months ago
User Name:
Stan
0points
0out of 0found this answer helpful.
Question

download

how can i download this onto my computer so that i can put music on my phone that already installed on my computer?
Gender: female
asked 3 years, 6 months ago
User Name:
carlita
on LW690
-2points
0out of 2found this question helpful.
1 answer
Answers
answer 1
Thank you for your question. I am not certain what you are trying to download to your phone. Please contact one of our product specialists at 1-800-243-0000 for assistance.
answered 3 years, 6 months ago
User Name:
Stan
-5points
0out of 5found this answer helpful.
Question

why do my optimus keep freezing up

asked 3 years, 6 months ago
User Name:
Anonymous
on LW690
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question. I am sorry that your LW690 is freezing up. Please contact one of our SmartPhone specialists at 1-800-793-8896 for assistance.
answered 3 years, 6 months ago
User Name:
Stan
-1point
0out of 1found this answer helpful.
Question

How to reset the unlocking password if we forgot it?

I try to reset my password but with out any sucess
Gender: male
asked 3 years, 6 months ago
User Name:
Niue
Manchester
on LW690
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question. I am sorry that you are having problems with your device. Please call and speak with one of our product specialists at 1-800-793-8896 for assistance.
answered 3 years, 6 months ago
User Name:
Stan
-2points
0out of 2found this answer helpful.
Question

my nephew locked my phone and i don't have a google account how do i unlock it?

Gender: male
asked 3 years, 6 months ago
User Name:
KrazedKing
Texas
on LW690
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If your nephew does not remember if he put in a code to lock the phone, generally your phone number will unlock this for you. If you are still experiencing an issue, please contact your mobile phone service provider for assistance,
answered 3 years, 5 months ago
User Name:
Stacey
0points
0out of 0found this answer helpful.
Question

How do I get my LG Optimus C to connect to my laptop?

I've already went to LGForum.com and downloaded the drivers yet when I hook up my phone directly (Not using a hub), it still pops up as "unknown driver"?.. (also says, "USB device malfunction"?) I noticed that when I click on "Find my Phone", the LG Optimus C is there, but doesn't give any manuals like the other phones have, and also, it's hard to find the LG Optimus C on the LG website itself (LG.com), are you still working on this phone?
asked 3 years, 6 months ago
User Name:
Reeses_Cup-
Nevada, USA
on LW690
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
i would like to know how i get my LG optimus C going on my lap top and why its not going up on there ?
Gender: female
answered 3 years, 5 months ago
User Name:
delta
clear lake
-5points
0out of 5found this answer helpful.
Question

How can I make my phone (lg optimus lw690) a wireless hotspot ane connect my ps3 to it using wifi

My phone allow the hotspot and the ps3 reads it but it always says the connection out trying to read ip address so it fail everytime
asked 3 years, 6 months ago
User Name:
Anonymous
on LW690
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Thank you for your question. Please call 1-800-793-8896 to speak with one of our product specialists for assistance with your unit.
answered 3 years, 6 months ago
User Name:
Stan
-1point
0out of 1found this answer helpful.
Question

How can root my phone .thr some apps on it I would like to remove. Like facebook utube googlemaps stuff I dont use neeed more space on phone

asked 3 years, 6 months ago
User Name:
Anonymous
on LW690
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Thank you for your question. I am sorry that you are having problems with your device. Please call and speak with one of our product specialists at 1-800-793-8896 for assistance.
answered 3 years, 6 months ago
User Name:
Stan
0points
0out of 0found this answer helpful.
Question

My phone keeps freezing then turning off and back on several times. How can I fix this?

asked 3 years, 5 months ago
User Name:
janet
on LW690
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello and thank you for contacting us. I am sorry to hear about the issue with your phone and would be happy to help troubleshoot. You can try turning off your phone, then hold the power and volume buttons down together until the phone turns back on. If that does not work, you may need service which you can call in for; or you may contact Cricket.

If you would like, you can send your phone in to LG to be assessed by our repair technicians. Before sending your phone in to LG, you must first obtain an RA (return authorization) number. An RA number is used to track your phone while in our repair facility. To obtain an RA number, you will need to contact our Wireless Division at 1-800-793-8896.

LG offers a one year limited warranty on our phones that begins on the date of purchase. This warranty does not cover body, cosmetic, or moisture damages to the phone. If your phone does not meet all warranty requirements, there will be a repair charge that begins between $40-100. Actual cost is dependent upon any found out-of-warranty damage and can not be determined until the equipment is assessed by our technicians.
answered 3 years, 5 months ago
User Name:
CustomerAdvocacy2
+1point
1out of 1found this answer helpful.
Question

Can I create new profiles (similar to Silent) on my phone?

I would like to create a profile that is silent without also having to change the vibrate settings to Never.
 
Products related to my question
LW690
3.9 out of 5(7)
 
 
 
 
 
asked 3 years, 5 months ago
User Name:
AZSinglGuy
Arizona
on LW690
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question. The profiles are preset on the Android phones. They cannot be changed.
answered 3 years, 5 months ago
User Name:
Stan
0points
0out of 0found this answer helpful.
Question

how do you remove an email service and install new email

I have an LG Optimus C phone and I intalled my personal msn email acocunt and now I'd liek to remove that and replace it with my office outlook email. How do get this done?
asked 3 years, 5 months ago
User Name:
Kc Surfer
Kansas city
on LW690
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question. The Microsoft Outlook can be installed by adding it to your Exchange Server. You are also able to delete the msn account by holding the text and waiting for the prompt to delete.
answered 3 years, 5 months ago
User Name:
Stan
0points
0out of 0found this answer helpful.
Question

How do I save a picture I received in a text message?

 
Products related to my question
LW690
3.9 out of 5(7)
 
 
 
 
 
asked 3 years, 5 months ago
User Name:
Cindy
on LW690
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question. You should press and hold the picture in text and your phone will give an option to store the picture on your phone.
answered 3 years, 5 months ago
User Name:
Stan
0points
0out of 0found this answer helpful.
Question

is there a down load for flash player

asked 3 years, 5 months ago
User Name:
Anonymous
on LW690
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question. The LW690 does not support Flash Media.
answered 3 years, 5 months ago
User Name:
Stan
-1point
0out of 1found this answer helpful.
Question

how do I change my ringtone?

asked 3 years, 5 months ago
User Name:
Anonymous
on LW690
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question.

Menu -> Settings -> Sound -> Change ringtone

If you have any further questions, please contact one of our product support specialists at 1-800-243-0000 for assistance.
answered 3 years, 5 months ago
User Name:
Stan
0points
0out of 0found this answer helpful.
Question

touchscreen frozen on optimus w960

asked 3 years, 5 months ago
User Name:
Anonymous
on LW690
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question. I am sorry that this is happening. LG will recommend taking the battery out of the unite without plugging the unit in. Leave the battery out for 4-10 seconds. If that problem persists, please call 1-800-793-8896.
answered 3 years, 5 months ago
User Name:
Stan
-1point
0out of 1found this answer helpful.
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