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Customer questions and answers for
LG Electronics LP0910WNR

9,000 BTU Portable Air Conditioner with remote
Customer questions and answers:
199 Questions
 | 
217 Answers
Overall rating:
3.99 out of 5
4
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Customer questions and answers for LG Electronics LP0910WNR

Question

THE DUCT THAT EXHAUSTS THE UNIT OUT OF THE WINDOW IS HOT TO TOUCH - IS THAT UNUSUAL?

asked 4 years, 1 month ago
User Name:
KAT
NJ
on LP0910WNR
0points
0out of 0found this question helpful.
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3 answers
Answers
answer 1
The exhaust hose on my unit is hot to the touch, too. I hope the answer that says this is normal is the correct one.
Gender: female
answered 1 year, 1 month ago
User Name:
Drummerkate
New York, NY, USA
0points
0out of 0found this answer helpful.
answer 2
no thats normal the unit is doing its job
Gender: male
answered 3 years ago
User Name:
Trucker59
Kent OH
0points
0out of 0found this answer helpful.
answer 3
Generally speaking it is not normal for the exhaust hose to be hot to the touch. It can become hotter depending on the amount of heat that is being pulled from the unit and the amount of heat that is directed on it from the outside. The length of the exhaust pipe is specially designed according to the specification of this product. Do not replace or prolong it with your own private hose as this could cause mal-function. If you continue to experience this issue, please contact our Customer Interactive Center at 800-243-0000.

Design, features and specifications subject to change without notice.
Gender: female
answered 4 years ago
User Name:
Amanda
+1point
1out of 1found this answer helpful.
Question

must it be vented out a window?

asked 4 years, 1 month ago
User Name:
Anonymous
on LP0910WNR
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2 answers
Answers
answer 1
Yes the hot air from the room goes out the vent. It would defeat the porpose of the unit if you didnt vent outside
Gender: male
answered 3 years ago
User Name:
Trucker59
Kent OH
+2points
2out of 2found this answer helpful.
answer 2
Yes, this unit must be vented out the window. If it is not, then the hot, humid air from the natural operation of the product will be blown back into the room, and will thus effectively negate the cooling operation of the unit.
answered 4 years ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

How to empty the drip pan

When delivered I was not left an instruction manual. I think they pulled something out from behind. It looks like model LP0910WNR
asked 4 years ago
User Name:
gbjane
Danville Calif.
on LP0910WNR
-1point
0out of 1found this question helpful.
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2 answers
Answers
answer 1
unscrew the cap and pull the plug at the bottom of unit with a pan in place under it. I made a stand so it can sit higher and put a bigger pan under it and run it with the plug out works great
Gender: male
answered 3 years ago
User Name:
Trucker59
Kent OH
+2points
2out of 2found this answer helpful.
answer 2
This product has a self-evaporative system. The condensing water will be recycled to cool the condenser. This can not only improve cooling efficiency, but also save energy for you. If the inside water is full, the display panel will display “P2”, and the compressor will stop running. Please turn the machine off and move the machine to the place where can drain water, and then unplug the water-draining hole. After drainage, you can power it on and the machine will run again. Unplug the air conditioner, disconnect the exhaust hose from the back, and move the air conditioner to a suitable drain location or outdoors. You may also place a pan under the drain that will hold up to 1 quart of water. When the internal water collection tank is full, the air conditioner will turn off until the tank is emptied. Remove the drain cap from the drain outlet. Once the water collection tank is drained, reinstall the drain cap, making sure it is on securely. Place the air conditioner in the desired location, reconnect the exhaust hose, and plug in the air conditioner. A copy of the owner’s manual can be located on the SUPPORT tab on our website, at this address: http://www.lg.com/us/appliances/air....
answered 4 years ago
User Name:
NeilE
+4points
4out of 4found this answer helpful.
Question

i want to use the machine just as a fan.

i want to use the machine just as a fan. i took the hose out from the window, but when i turn the fan on, there´s a hole in the back of it and keeps going air through that. i mean, it´s a fan with front and back fan. can i put something to cover the back so the air comes stronger in the front?
asked 3 years, 11 months ago
User Name:
Paola
New York
on LP0910WNR
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2 answers
Answers
answer 1
No the machine was designed to draw hot moist air from the room thats why it blows out the back. All you can do is run it in dry mode leaving the hose on
Gender: male
answered 3 years ago
User Name:
Trucker59
Kent OH
0points
0out of 0found this answer helpful.
answer 2
No, it is not recommended to cover the rear fan. The unit is designed as an air conditioner, and as such, it is designed to have an exhaust fan running over the coils, to cool them. If this vent is blocked, it can cause overheating of the fan motors, which can, in turn, cause damage to the product.
answered 3 years, 11 months ago
User Name:
NeilE
+3points
3out of 3found this answer helpful.
Question

how to reset unit from E2 error

unit not turning on display shows E2
asked 3 years, 4 months ago
User Name:
gmol007
Houston
on LP0910WNR
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2 answers
Answers
answer 1
I think that means you need to drain the tank. Once the water tank is full, it automatically turns off and it displays an E code. There's a plug on the back...make sure you have a hose or bucket before you unplug
Good luck and I hope that works.
Gender: male
answered 3 years ago
User Name:
silo
new york
-1point
1out of 3found this answer helpful.
answer 2
The E2 error code is a sensor protection feature. It is an Auto Stop Protection designed to avoid the occurrence of unit damage. The unit will likely require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 3 years, 4 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

filter replacement

Where can I purchase a replacement filter and does this item have wheels? Thank you.
asked 3 years, 4 months ago
User Name:
theivymansionbnbinwdc
on LP0910WNR
+1point
1out of 1found this question helpful.
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2 answers
Answers
answer 1
The system does have wheels and the filters are made to be cleaned and replaced, no replacement should ever be needed as they are like a mesh screen and not a paper filter that would need to be replaced. I have attached a picture of the filter for you.
Gender: male
User submitted photo
answered 3 years ago
User Name:
Rich1969
New Castle, DE 19720, USA
+1point
1out of 1found this answer helpful.
answer 2
Yes, this portable air conditioner does have rollers on the bottom of the cabinet. Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. This air conditioner has two filters. The part number for the large filter is COV30332802. The part number for the smaller filter on the side is COV30332801.
answered 3 years, 4 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

how do i reset my portable AC when i get FL error

the unit keeps shutting off also.
asked 3 years, 4 months ago
User Name:
marcus868
on LP0910WNR
0points
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2 answers
Answers
answer 1
Empty out the water using the bottom plug and it will reset itself.
Gender: female
answered 3 years, 1 month ago
User Name:
glga
Manchester, NH, USA
+1point
1out of 1found this answer helpful.
answer 2
Please contact LG Customer Service at (800) 243-0000 or visit the support section of our website at www.LG.com/us/support/ for assistance.
answered 3 years, 3 months ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
Question

Do I need to remove my window screen?

I have the LG LP0910WNR 9000BTU Portable Air Conditioner . When installing and venting out the window, is it necessary for me to remove the mesh window screen? It will be roughly 3 or 4 inches away from the mouth of the vent. I could not find this information in the owners manual. Thank you.
asked 3 years, 3 months ago
User Name:
Robb
Uniontown, OH
on LP0910WNR
+1point
1out of 1found this question helpful.
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2 answers
Answers
answer 1
There is no need to remove the screen. Venting is discreet and not even noticeable from outside.
Gender: female
answered 3 years, 1 month ago
User Name:
glga
Manchester, NH, USA
0points
0out of 0found this answer helpful.
answer 2
Please contact LG Customer Service at (800) 243-0000 or visit the support section of our website at www.LG.com/us/support/ for assistance.
answered 3 years, 3 months ago
User Name:
Nadine
-1point
0out of 1found this answer helpful.
Question

how do i adjust the plastic window panel for my lg portable ac unit?? its to long

The length is to long and wont fit the size of my window panel. even when at the shortest adjustment. what can i do?
Category: I own this product
Interested in: How To use
asked 3 years, 3 months ago
User Name:
sexyv1v
riverside ca
on LP0910WNR
0points
0out of 0found this question helpful.
Answer this question
2 answers
Answers
answer 1
I had a problem a lot like yours and I found it was easy to use a hand saw and cut the parts down to the size needed. The plastic is easy to cut and use a bit of sand paper to sand any sharp edges. Since the parts fit one inside of an other you can easily cut that you need and still slide the parts outwards to fit and cover the full part of the window that you need covered.
Gender: male
answered 3 years ago
User Name:
Rich1969
New Castle, DE 19720, USA
0points
0out of 0found this answer helpful.
answer 2
We regret the inconvenience you have had with this air conditioner. If the shortest adjustment is still too large, then we have no other suggestions to provide. We cannot make installation recommendations contrary to the design of the product.
answered 3 years, 3 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

a weird metallic kinda smell when in cool mode

hooked it up for the hot weather it runs perfect on fan mode but as it gets hotter and utting it on cool mode after like 5 minutes a weird metallic or something smell circultaes thru the room. its bad enough to force me to turn it off. done it every time i have tried which is like 5 times minimum
Category: I own this product
Interested in: Troubleshooting
asked 3 years, 3 months ago
User Name:
knotts4372
pennsylvania
on LP0910WNR
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
Have you vented it through a window?I have absolutely no problems with mine. It runs like a champ and cools very powerfully. No smells.
Gender: male
answered 3 years ago
User Name:
cooken778
Westport, CT, USA
-1point
0out of 1found this answer helpful.
answer 2
We regret the trouble you have experienced with this air conditioner. It is uncertain what might cause such a smell as that which you have described. The unit will likely require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 3 years, 3 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Is there a wall discharge rather than a window discharga available for this model?

Category: I own this product
asked 3 years, 3 months ago
User Name:
Cat2012
Bristol NH
on LP0910WNR
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
No there is not - only an adapter for the window. You would have to fabricate something of your own - but I have thought of it myself and it could be easily accomplished if you had basic handyman knowledge. Now, though LG does not put this in their manual - the hose is the EXACT same as a dryer hose and while I am no engineer or building inspector - I could not see why it could not go out a dryer vent. its discharge is not anu warmer - and if you were going to vent to the outside via a wall that would be the route I would go - plumb it like a dryer exhaust.
Gender: male
answered 2 years, 8 months ago
User Name:
CajunGamer
Columbus, OH, USA
0points
0out of 0found this answer helpful.
answer 2
I apologize, but no; this portable air conditioner unit is designed in a manner to only use its provided window exhaust component. We cannot recommend installation in any manner other than that for which it was designed.
answered 3 years, 3 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

how do you clean out drip pan

Category: I own this product
Interested in: Troubleshooting
asked 3 years, 3 months ago
User Name:
gwalker
on LP0910WNR
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
I lift it onto the bathroom counter and remove the plug, allowing the water to drain into the sink.
Gender: male
answered 3 years, 1 month ago
User Name:
Bulldog
Columbia, SC
-1point
0out of 1found this answer helpful.
answer 2
This product has not been designed in a manner as to allow access to the drip pan. This drain pan is designed in a way as to provide for a self-evaporating system. If the tank does fill, then the water is to be drained through the valve behind the drain cap. This cap is the only access available to the collection pan.
answered 3 years, 3 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

do i need to drain water from my LG room A/C unit ?

Category: I own this product
Interested in: How To use
asked 2 years, 11 months ago
User Name:
Jimmyrw
on LP0910WNR
-1point
0out of 1found this question helpful.
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2 answers
Answers
answer 1
I have found that you do not need to drain the unit if useing it as an A/C. If you shut it off for a few days you can get a mildew odor.
answered 2 years, 10 months ago
User Name:
jims
-1point
0out of 1found this answer helpful.
answer 2
We appreciate your interest in this portable air conditioner. Typically, the moisture collected can be used and evaporated. However, when there is much humidity in the immediate environment, the moisture can collect in excess, to which it may require emptying of the tank.
answered 2 years, 11 months ago
User Name:
NeilE
+2points
2out of 2found this answer helpful.
Question

Can I run the unit as a dehumidifier only?

Is it posible to continue the dehumidifier even if the temperature does not warrant a/c?
Category: I do not own this product
 
Products related to my question
 
 
asked 2 years, 10 months ago
User Name:
ericideman
san luis obispo, CA
on LP0910WNR
0points
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2 answers
Answers
answer 1
Yes you certainly can - It is called the "dry" mode and is done by hooking a hose into the back of the unit for drainage. It works quite well though the hose is small diameter - not the typical garden hose.
Gender: male
answered 2 years, 8 months ago
User Name:
CajunGamer
Columbus, OH, USA
-1point
0out of 1found this answer helpful.
answer 2
I apologize, but this air conditioner does not specifically have a DRY or DEHUMIDIFY setting available. The only recommendation we might make in such an event would be to have the unit run, and simply raise the expected temperature to something in the 70+ degree range. The cooling process removes humidity from the air as well.
answered 2 years, 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Dehumidifier?

Does this portable AC unit have a dehumidifier function?
Category: I own this product
asked 2 years, 9 months ago
User Name:
Anonymous
on LP0910WNR
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
Yes it does - it has a small outlet on the back that you can hook a hose up to and it will act as a humidifier. They call it the "Dry" feature.
Gender: male
answered 2 years, 8 months ago
User Name:
CajunGamer
Columbus, OH, USA
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in this air conditioner. This unit does not have a specific “dehumidifier” mode. However, during the COOL mode, this unit will draw moisture from the air during its cooling process.
answered 2 years, 8 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

i lost the remote to my air inverter, is there a way to purchase it separate online

Category: I own this product
Interested in: Troubleshooting
asked 1 year, 10 months ago
User Name:
vickybela
on LP0910WNR
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
I have an app on my phone that will act as a remote. I am not sure if it can be programmed without using the original to do it.
Gender: female
answered 2 months ago
User Name:
Sleepstate
Tucson, AZ, USA
0points
0out of 0found this answer helpful.
answer 2
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte.... The part number for this remote control is COV30332901.
answered 1 year, 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

water tank collection

It sounds implied that there is more than one water collection tank. An internal one vs what else? Also, one answer states to install unit on a 'tilt' for water to come out of the lower black water drainage pipe. I didn't see that in the User Manual. Clarify please. I have to roll it out and hold it at an angle to drain since nothing comes out of the lower drainage port even outside at a tilt.
Category: I own this product
Interested in: How To use
asked 1 year, 1 month ago
User Name:
Kala
on LP0910WNR
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
If you live in a dry climate you probably really don't need to worry about it. I've only had to drain mine once in 3 years, I live in Tucson. If it does collect too much water it will automatically shut off.
Gender: female
answered 2 months ago
User Name:
Sleepstate
Tucson, AZ, USA
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in this portable air conditioner. According to our information, the model listed does not have a DRY mode, nor does it have a “higher drainage port”. Please check the model number in question.
answered 1 year, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Can the exhaust hose be replaced?

After running this unit for the past 3 years the exhaust hose is disintegrating everywhere, which allows hot air to flood back into the room. Can I purchase a new exhaust hose for my LP0910WNR portable air conditioner unit?
Category: I own this product
Interested in: Troubleshooting
asked 7 months ago
User Name:
cindy46t
San Bernardino, CA, USA
on LP0910WNR
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
Mine did the same thing. I couldn't find one so got one at home depot I think is really for a dryer and used a outdoor heavy duty tape to attach it. Did that a month ago and its working fine. Don't know if your supposed to do that though.
Gender: female
answered 2 months ago
User Name:
Sleepstate
Tucson, AZ, USA
0points
0out of 0found this answer helpful.
answer 2
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte.... The part number for the Exhaust Duct and components is COV31735401.
answered 7 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

I have a R410A. Is there mode to set where the fan will turn off when the set temperature is reached?

Also, if the temperature is set higher than the current room temperature, will the unit attempt to raise the temperature in the room?
Category: I own this product
Interested in: Troubleshooting
asked 3 months, 3 weeks ago
User Name:
TSH20705
on LP0910WNR
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
No, only the compressor will go off when set temp is reached then goes on again when the temp rises. Fan stays on.
Gender: female
answered 2 months ago
User Name:
Sleepstate
Tucson, AZ, USA
0points
0out of 0found this answer helpful.
answer 2
We appreciate your interest in the operations of this air conditioner. The R410A refers to the type of coolant fluid used within the sealed system. Without an actual model number, it would not be possible to advise specifically about the features of a product. Please contact our Customer Interactive Center at 800-243-0000 for assistance in this matter.
answered 3 months, 2 weeks ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Venting hose

Due to the position of my window, I need about 20 inches extra length if venting hose. Where can I get the extension?
asked 3 years, 4 months ago
User Name:
Ping
Houston, TX
on LP0910WNR
+3points
3out of 3found this question helpful.
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2 answers
Answers
answer 1
A customer of mine had the same problem, I used 6" DWV thin wall PVC pipe. Not very aesthetically pleasing but functional.
Gender: male
answered 3 years ago
User Name:
MaverickTech
PA
0points
0out of 0found this answer helpful.
answer 2
Please contact LG Customer Service at (800) 243-0000 or visit the support section of our website at www.LG.com/us/support/ for assistance.
answered 3 years, 3 months ago
User Name:
Nadine
-1point
0out of 1found this answer helpful.
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