Search LG Electronics

Looking for Answers about LG Electronics BD550?

Accessories(Q:132 A:55)
Air Conditioners(Q:1320 A:1720)
Appliance Accessories(Q:620 A:750)
Blu-ray Players(Q:352 A:280)
Cooktops(Q:116 A:129)
Data Storage(Q:29 A:35)
Dehumidifiers(Q:180 A:271)
Dishwashers(Q:277 A:374)
Dryers(Q:730 A:756)
Home Audio / Video(Q:369 A:343)
LED Lights(Q:18 A:11)
Microwave Ovens(Q:701 A:944)
Monitors(Q:115 A:99)
Projectors(Q:56 A:32)
Ranges & Ovens(Q:633 A:799)
Refrigerators(Q:1688 A:2098)
TV Accessories(Q:1055 A:1359)
TVs(Q:2078 A:1842)
USB Modem(Q:25 A:19)
Vacuum Cleaners(Q:73 A:100)
Wall Ovens(Q:67 A:71)
Washer/Dryer Combos(Q:161 A:159)
Washers(Q:1416 A:2004)
Shop now at LG Electronics
or
Choose a Category
Most Recent Questions
Recent Question:
when i try to download an upgrade it says there is no driver
Recent Question:
What is the difference between BP530 and BP540
Recent Question:
we would like to watch a highschool football game on our lg tv thru proview sports how can we go about gettingit hooked up we do have the blue ray w/
Recent Question:
i own model "dp132" dvd player. Will this player play dvds from multiple regions, or only region 1? please give details on this!
Recent Question:
Unable to sign on to Amazon instant video
Questions with Most Recent Answers
Question:
is the wwe network available on this unit or will it be soon
Question:
How to program my remote to work the volume on my tv
Question:
Wi-fi Connection
Question:
Will Hulu work with this device and if so, how do I make it work?
Question:
I have my cable box hooked up to my tv with the HDMI cable. How do I run the dvd player so I can watch tv and use the dvd player at the same time?

Customer questions and answers for
BD550

Network Blu-ray Disc™ Player
Customer questions and answers:
198 Questions
 | 
207 Answers
Overall rating:
4.522 out of 5
4.5
out of
5
(134 Reviews)119

Customer questions and answers for LG Electronics BD550

Question

My BD 550 won't give me an option to select wireless, just keeps saying connection failure

the screen that has connection failure shows IP but wont let me enter an address.
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 7 months ago
User Name:
ash10
on BD550
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
That is correct; this player has not been designed for wireless operations. The BD550 does not have a WiFi connection available, nor has it been designed for compatibility with any wireless adapters. The connection will fail if there is no wired connection to the LAN port on the back of the player.
answered 1 year, 7 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Now that Napster has sold to Rhapsody will this player be updated?

I've only had this player a little over a year but it already seems that support has stopped as there hasn't been an upgrade in months. But I figured I can ask anyways. Was messing around and getting tired of the randomness of pandora so clicked on Naptster app only to find out it's been bought out by Rhapsody. Any chance we might see an update to this box for that change in service? Or can anyone confirm that support for this player is still active?
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 7 months ago
User Name:
Outer1
Tulsa, OK, USA
on BD550
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this BluRay player and its features. At this time, we have no indication of any potential updates being provided by Napster or Rhapsody.
answered 1 year, 7 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Can i connect my iphone via usb to this blu-ray player?

I would like to play music from my iphone on my tv.
Category: I own this product
Interested in: How To use
asked 1 year, 7 months ago
User Name:
parker1565
on BD550
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If the player requires specialized software, such as Apple devices (iPod, etc.) then it is possible that the device may not be compatible to the USB port on a Home Theater System. We regret any inconvenience you may experience in this matter.
answered 1 year, 7 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Why cant I get my LG remote to control my LG BluRay player?

I bought my LG blu ray player off of Ebay. When I got it, the remote would not work. I bought a NEW LG remote, and it STILL wont work. Any suggestions?
Category: I own this product
asked 1 year, 6 months ago
User Name:
sai3465
Kentucky, USA
on BD550
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this BluRay player. It is difficult to determine the cause of the problem without knowing what remote was purchased. The correct remote control will have a part number AKB72975301. Please contact our Customer Interactive Center at 800-243-0000 to further troubleshoot the situation.
answered 1 year, 6 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Are universal remotes compatible with the bd 5550?

Category: I own this product
asked 1 year, 6 months ago
User Name:
BTasch21
on BD550
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this BluRay player. While some remote controls may be able to operate the basic player features, (power, play, stop, etc.) it is uncertain if those controllers will be compatible with the NetCast features of the player. Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte.... The part number for the original remote control is AKB72975301.
answered 1 year, 6 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Color is not right

No matter what movie I put in the blue ray player, the colors are off considerably. Blue is purple, greens are yellowish, and people look sickly green. Can't seem to adjust this in any way. Play the same movies in an old player and colors are fine. TV color is fine as well. Only had player a few months. Very disappointed. Have disconnected it for now. Any help is appreciated. BTW, it's been like this since day one out of the box.
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 5 months ago
User Name:
LJM18505
PA
on BD550
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this player. It is recommended to test the unit with a different set of video cables to see if this might be the case. If this does not resolve the matter, then please contact our Customer Interactive Center at 800-243-0000 to make proper service arrangements.
answered 1 year, 5 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

I just hooked up a wireless device and tried to hook up with netflix but it wont let me It says I need to enter the activation code but I dont know h

Category: I own this product
Interested in: How To use
 
Products related to my question
BD550
4.5 out of 5(134)
 
 
 
 
 
asked 1 year, 2 months ago
User Name:
eagledavid247
on BD550
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You must activate your player before you can use it to watch movies streamed over the internet from Netflix. To watch movies, and TV episodes instantly from Netflix, you must be a Netflix member. If you are already a member of Netflix, this step is not needed. On your computer, visit http://www.netflix.com/LG. Follow the instructions to become a Netflix member and get a free trial. On the player, select the NETFLIX option in the NETCAST menu using </>, and press ENTER. Follow the on-screen instructions until you see an Activation Code. The activation code will appear on the screen. Copy this down. On your computer, visit http://www.netflix.com/activate. You will need to log into your account. Enter the Activation Code and click the ACTIVATE icon. After you activate your player, you are ready to add movies and TV episodes to your Instant Queue. You can then use your player’s remote control to browse the Instant Queue and to select and watch titles on your TV.
answered 1 year, 2 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

My LG BD550's door will not open, it acts like it is and it says it is, but its not. I have tried holding power button for 5sec and unplugging unit

Category: I own this product
Interested in: Troubleshooting
asked 1 year, 2 months ago
User Name:
Trick
on BD550
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the trouble you have experienced with this BluRay player. If the door will not open, then it may require service. Please contact our Customer Interactive Center at 800-243-0000 to make proper service arrangements.
answered 1 year, 2 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

LG BD550 is DLNA capable?

Pls let me know what kind of WIFI adapter I can buy for my LG BD550 to use it with DLNA. I just got the blu ray player - it says "WIFI ready" but it is not WIFI unless I buy an adapter... THANKS!!!!!!!!!!!
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 2 months ago
User Name:
ispasadrian
California, USA
on BD550
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this BluRay player. According to our information, this BluRay player is designed for networking capabilities, but not for WiFi connectivity. It can still view AUDIO and PHOTO files through a USB port.
answered 1 year, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

1 answerwhen i put a disc in with my photos on it it on displays a question marks where the pictures should be

This happens with a burned disc or USB device
Category: I own this product
Interested in: Troubleshooting
 
Products related to my question
BD550
4.5 out of 5(134)
 
 
 
 
 
asked 1 year, 1 month ago
User Name:
tmgm
on BD550
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this BluRay player. It seems that the files are either an incompatible file type, or they are not created or configured in a format that is compatible.
answered 1 year, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How can I remove the clock from the screen?

There is a clock without any time entered moving through the screen. What is the procedure to get it off?
Category: I own this product
Interested in: Troubleshooting
 
Products related to my question
BD550
4.5 out of 5(134)
 
 
 
 
 
asked 1 year, 1 month ago
User Name:
ladia
San Francisco Bay Area, CA, USA
on BD550
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this BluRay player. The BD550 has not been designed with a CLOCK feature. As such, unless this is the time counter for a video, then this is not originating from the player. Try pressing the INFO/DISPLAY button. Scroll down to the TIME option. Use the LEFT/RIGHT directional arrows to adjust the option as desired. Finally, press the RETURN button to exit this menu listing.
answered 1 year, 1 month ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

how do you reset the bluray player

Category: I own this product
asked 1 year, 1 month ago
User Name:
Anonymous
on BD550
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this player. The primary method for resetting this player will be to simply unplug the device and allow it to sit for about 45 seconds. If this does not resolve the matter, then please contact our Customer Interactive Center at 800-243-0000 for more specific assistance.
answered 1 year, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Remote does not work with my LG tv

My remote use to control the inputs on my LCD Lg tv. How do I program it to work again so I don't have to use multiple remotes?
Category: I own this product
Interested in: How To use
asked 9 months ago
User Name:
CHFD
on BD550
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with these devices. When did this controller lose the ability to control the TV? Did the batteries get changed, or was their some other event that occurred? Please contact our Customer Interactive Center at 800-243-0000 to troubleshoot this matter.
answered 9 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How do I update the firmware on my BD550 if not connected to internet?

No further details, question should explain enough.
Category: I own this product
Interested in: How To use
asked 8 months ago
User Name:
RGreen
Marysville, WA, USA
on BD550
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
See the attached document to setup a proper UPDATE DISC or USB Drive.
User submitted photo
User submitted photo
answered 8 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

I need a new remote for bd550

Category: I own this product
asked 7 months ago
User Name:
CRSBear
on BD550
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte.... The part number for this Remote Control is AKB72975301.
answered 6 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Why does the BD 550 display error message on Game Of Thrones Season 3 BluRay disc 1

Disc works fine on other blu ray players, but just generates an error and ejects on the BD550
Category: I own this product
asked 6 months ago
User Name:
NoNicknameRequired
on BD550
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this BluRay player. Are any other discs having trouble or is it specifically this one disc? Please contact our Customer Interactive Center at 800-243-0000 to troubleshoot this matter.
answered 6 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

My BD550 will not play my Blu-ray Movie QUO VADUS anymore. What can I do?

Category: I own this product
Interested in: Troubleshooting
asked 6 months ago
User Name:
JK007
on BD550
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this BluRay player. If this video had played previously, and no longer, then the either something has changed in the software, or the reader may be failing. Please contact our Customer Interactive Center at 800-243-0000 to troubleshoot this matter.
answered 6 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How to raise volume on LG. Remote doesn't adjust volume.

Category: I own this product
asked 2 months, 2 weeks ago
User Name:
PatK
on BD550
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this BluRay player. The only volume controls on the remote control are for television operations, if the controller and TV are compatible. Page 76 of the owner’s manual provides programming instructions for the controller to operate certain televisions.
answered 2 months, 2 weeks ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
<<Previous 1 ... 6 7 8 9 10