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Most Recent Questions
Recent Question:
What additional items do I need to vent this MW through the roof?
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Questions with Most Recent Answers
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Customer questions and answers for
LG Electronics LMHM2017SB

2.0 cu. ft. Over the Range Microwave Oven with Extenda™ Vent and Warming Lamp
Customer questions and answers:
14 Questions
 | 
17 Answers
Overall rating:
4.439 out of 5
4.4
out of
5

Customer questions and answers for LG Electronics LMHM2017SB

Question

What does the F4 error code indicate

 
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asked 2 years, 8 months ago
User Name:
John
Bainbridge Island, WA, USA
on LMHM2017SB
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answer 1
The F4 error code is a matter that will require the inspection of a service technician. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 2 years, 8 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

can the LMHM2017 vent be exhausted to the outside via a duct from the top, or does it only exhaust into the kitchen?

Category: I do not own this product
asked 3 years, 3 months ago
User Name:
Anonymous
on LMHM2017SB
+1point
1out of 1found this question helpful.
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2 answers
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answer 1
They give you two options. One to vent from the back or the top. Just depends on how your existing kitchen range is setup. It's pretty simple to adjust to either option.
Gender: male
answered 2 years ago
User Name:
kjlang127
Phoenix, AZ, USA
+2points
2out of 2found this answer helpful.
answer 2
You may vent your oven in one of three ways. Do NOT vent into a wall cavity, an attic, or an unused area.

• Roof-venting If your oven is located on an outside wall near the roof.
• Wall-venting If your oven is located on an outside wall of your house.
• Room-venting If your oven is located on an inside wall of your house.

NOTE: If you choose the rear exhaust method (roof-or wall-venting), be sure there is enough clearance within the wall for the exhaust duct.

For additional information on installation, please refer to your Installation Manual provided with the unit.
Gender: female
answered 3 years, 2 months ago
User Name:
CustomerAdvocacy
+1point
2out of 3found this answer helpful.
Question

Does the necessary mounting hardware come with the LMHM2017SB over the range microwave?

Category: I do not own this product
asked 3 years ago
User Name:
Chuck
Utah
on LMHM2017SB
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2 answers
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answer 1
yes, everything we needed was in the box...
Gender: female
answered 2 years, 3 months ago
User Name:
jude37
Wind Lake, WI
+2points
2out of 2found this answer helpful.
answer 2
Installation Kits come with Over the Range Microwaves.
answered 2 years, 10 months ago
User Name:
Nadine
+2points
2out of 2found this answer helpful.
Question

Microwave thought a fire might start, now fan inside micro won't stop running

Something got overcooked in micro, and the system started a cooling fan (internal) and it has been going on for 6 hours straight. How do I turn it off?
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 3 months ago
User Name:
kath2188
Bay area
on LMHM2017SB
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2 answers
Answers
answer 1
Turn off at you home's circuit breaker box.
Gender: male
answered 2 years, 3 months ago
User Name:
neilolder
Madison Alabama
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answer 2
We regret the trouble you have experienced with this microwave oven. If this is not the lower vent fan, then this would have to be the warming fan. Press the STOP/CLEAR button to deactivate this feature. If this does not resolve the matter, then it may require service. It is advised to unplug the unit until that time. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 2 years, 3 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What is the required minimum distance between the bottom of the LMHM2017ST microwave and the top of the gas range LRG2095ST?

Category: I do not own this product
asked 2 years, 1 month ago
User Name:
PJLema
NJ
on LMHM2017SB
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answer 1
There is no definite minimum distance. We recommend checking with your local building inspector to see what the recommended distance is.
answered 2 years, 1 month ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
answer 2
Please contact LG's Customer Service team at www.lgusa.com/support for assistance.
answered 2 years, 1 month ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

shoulod a microwave connect to a vent?

Gender: male
asked 3 years, 4 months ago
User Name:
tony
w covina
on LMHM2017SB
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answer 1
Thank you for your interest in LG products. Yes this model would need to be vented. For further installation information you may locate the owner's manual at our website www.lg.com or you may contact LG Customer Service at 1-800-243-0000.
answered 3 years, 4 months ago
User Name:
Anonymous
0points
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Question

My microwave just stopped working. The light works, and when you set the timer the light goes on and the timer counts down but does not cook

the fan does not go on and the dish does not turn. what do you think is wrong with it? what do I need to do to get it to run right again?
asked 3 years, 2 months ago
User Name:
mkdickes
Arizona
on LMHM2017SB
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1 answer
Answers
answer 1
I am sorry you are having problems with your unit. Please call 1-800-243-0000 and speak with one of our product support specialists for assistance with your unit. Unfortunately I am unable to provide assistance through this medium.
Gender: male
answered 3 years, 2 months ago
User Name:
Stan
0points
0out of 0found this answer helpful.
Question

I have a LMW 2031SB microwave, is stopping after about 45 seconds and on the display appear F9 How I am solving the problem?

asked 3 years, 1 month ago
User Name:
Victor
Toronto
on LMHM2017SB
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answer 1
Thank you for contacting LG USA. For further assistance you will need to contact LG Canada at 888-542-2623 or go to http://www.lg.com/ca_en/support/contact/support-here-to-help.jsp
answered 3 years, 1 month ago
User Name:
CustomerAdvocate10
0points
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Question

How much venting can i expect. When water boiling on stove it does not seam to do a great deal to remove steam

asked 2 years, 11 months ago
User Name:
Ron
on LMHM2017SB
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answer 1
The primary purpose of the venting is not to draw in all steam and moisture. It is more to help cool the underside of the unit, and redirect the steam, that is coming from directly under it, into the vent and out the top, or filtered and back into the room.
answered 2 years, 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How do I replace a broken door handle?

asked 2 years, 9 months ago
User Name:
twindragon
NH
on LMHM2017SB
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answer 1
The replacement of a door handle for this microwave oven would require the disassembling of the door itself. Due to the dangerous nature of the method of heating, it is not recommended to effect such a repair without the assistance of a qualified technician. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 2 years, 9 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

DECIBEL RATING

I own a restaurant and I was looking at purchasing your over the range microwave model # lmhm2017st because of the 400 cfm. However, I need to know in detail how loud the different levels of the vent are? Will this disrupt our customers or employees? The cooking area is viewable to our customers. Will this serve my ventilation needs for a 30 inch grill? We do not prepare deep fat fried foods at all.
asked 2 years, 4 months ago
User Name:
Anonymous
Montana, USA
on LMHM2017SB
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answer 1
Decibel rating information is not available for microwaves unfortunately.
answered 2 years, 4 months ago
User Name:
Nadine
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Question

I would like to review the installation manual for LMHM2017SB

I do not see it online.

I am considering buying it.
I am replacing an existing over the range GE microwave, vented inside (recirculates).
I want to review space requirements as well as understand how inside venting would be set up.

Thank you
Category: I do not own this product
asked 1 year, 8 months ago
User Name:
Thrilled
Newton, MA
on LMHM2017SB
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answer 1
Lowes has all this info available on their site.
answered 7 months ago
User Name:
Carolyn11
West Virginia transplant
-1point
0out of 1found this answer helpful.
Question

LG lmhm2017 venting

Does the microwave come with the necessary attachments to enable external venting as some website indicate a separate external venting kit? I plan to vent out side from the top. Does this accept a standard 10"x3" rectangular vent
Category: I do not own this product
asked 1 year, 5 months ago
User Name:
Ajaynin
on LMHM2017SB
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answer 1
You can use a 3 1/4" x 10" rectangular duct or a 6" round duct.
The kit is included, and the installation manual lists all the additional tools you will need to install the kit:

Clear Tape (for taping the templates to the wall)
Stud Finder
Phillips Screwdriver
Pencil
Flat Blade Screwdriver
Measuring Tape
Small Side Cutters or Tin Snips
Gloves
Keyhole Saw (for the power cord hole)
3/8" and 3/4" wood drill bits
1/2" and 3/16" drill bits
Plumb Line
Duct Tape
Caulking Gun

Thank you. We appreciate your feedback, please give us a “thumbs up” if this answer is helpful to you; and please let us know if we can assist you with anything else.

Have a lovely week!
answered 1 year, 5 months ago
User Name:
Nadine
+1point
1out of 1found this answer helpful.
Question

When will you get new LG employee discounted stock for this item?

Category: I do not own this product
asked 6 months ago
User Name:
Shopperrrrrrrrrr
on LMHM2017SB
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