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Customer questions and answers for
47LD520

47" Class Full HD 120Hz LCD TV (47.0" diagonal)
Customer questions and answers:
31 Questions
 | 
31 Answers
Overall rating:
4.801 out of 5
4.8
out of
5
(166 Reviews)154

Customer questions and answers for LG Electronics 47LD520

Question

what is the difference between the model LD500 and LD520 47" TV

Gender: female
asked 3 years, 5 months ago
User Name:
Neen
NJ
on 47LD520
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There are quite a few. Check out the full list of differences and similarities with the compare tool on every product page across LG. Check the box by "Add to Compare" to get started.
answered 3 years, 5 months ago
User Name:
LGAnswers
-1point
0out of 1found this answer helpful.
Question

how do I get the picture to fit the entire screen

Hello. Recently purchased this TV and I get seem to get the image to fill the entire screen (16:9). I only get a 4:3 type image with the black area along the sides. The TV is set to 16:9 picture and the menu appears on the entire screen. I have AT&T uverse service and I thought that it may be a service issue, but called and went through a few setups with no luck. The TV is connected via HDMI cable.
Gender: male
asked 3 years, 4 months ago
User Name:
fuster
Miami, FL
on 47LD520
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If the television is set to a 16:9 Aspect Ratio, and is using the HDMI cable, and the menu operates according to the 16:9 Aspect Ratio, then the television is configured properly. If the black bars are still there, then there may be a setting on your AT&T U-Verse box that will allow its output to display at 16:9. Leave the TV as it is, and check for Aspect Ratio controls on the AT&T remote control or on the menu screen of the AT&T receiver.
answered 3 years, 3 months ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

picture is very small & square with black banners around the picture. the HD channels have the black banners around the picture as well.

The regular cable channels are all small, some of the HD channels are small as well. I changed the setting to 16:9 on the TV and still nothing has changed. I've had this TV less than 12 months, I have already had the cable tech come and replace the box. The picture is still messed up. small, distorted.
asked 3 years, 4 months ago
User Name:
Anonymous
on 47LD520
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Typically, if you experience a small picture, with bars on all sides, it is because the TV is set to 16:9 widescreen aspect ratio when the video signal has the bars locked into the signal. In such cases, it is recommended to set the television to SET BY PROGRAM. You may then try to adjust the picture by your cable remote control. It may be possible to use a ZOOM feature with the cable remote.
answered 3 years, 3 months ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

is there a wireless access point for this model? can this model be used with AN-WF100 Wi-Fi Dongle?

Gender: male
asked 3 years, 4 months ago
User Name:
newbee
usa
on 47LD520
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
The model 47LD520 is not designed to operate on a Wi-Fi connection. It does not have any networking capabilities.
answered 3 years, 3 months ago
User Name:
Neil
0points
1out of 2found this answer helpful.
Question

netflix ready is it ?

Gender: male
asked 3 years, 4 months ago
User Name:
Anonymous
on 47LD520
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
In order to obtain NetFlix downloaded directly to this television, the unit would require a LAN port, which is not a feature of this unit. The use of such a feature will require an external device with the capability to stream from NetFlix, or using discs directly from the source.
answered 3 years, 3 months ago
User Name:
Neil
+1point
1out of 1found this answer helpful.
Question

Is this tv 3D ready or supported with an HDMI cable attached to a PS3 for example?

Gender: male
asked 3 years, 4 months ago
User Name:
MiQz
Albuquerque NM
on 47LD520
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Unfortunately this TV is not 3D capable but we do offer other 3D-ready TVs that will be a perfect set for your gaming setup.
answered 3 years, 3 months ago
User Name:
LGSolutions
LGsolutions
0points
0out of 0found this answer helpful.
Question

What is the difference with 47LK520 vs 47LD520?

Gender: male
asked 3 years, 4 months ago
User Name:
CJ
Philadelphia
on 47LD520
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The 47LK520 is a 2011 lineup version of the 47LD520 with better contrast ratio and some other improvements. Please refer to the spec sheets found on the Support tab for more differences between the models. Hope this helps.
answered 3 years, 3 months ago
User Name:
LGSolutions
LGsolutions
-1point
0out of 1found this answer helpful.
Question

difference between lg 47ld450 and lg 47ld520

wish to compare the two mdels
Gender: female
asked 3 years, 4 months ago
User Name:
eve
los angeles ca
on 47LD520
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The main difference is the addition of TruMotion 120Hz in the LD520 model to make faster scenes with virtually no motion blur. Hope this helps. For more information, please contact Customer Support: www.LGusa.com/support
answered 3 years, 3 months ago
User Name:
LGSolutions
LGsolutions
0points
0out of 0found this answer helpful.
Question

Component input has too much green even after adjustments

Picture (colours) looks fine in TV input
Gender: male
asked 3 years, 3 months ago
User Name:
GovanTeam
Canada
on 47LD520
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Sorry to hear this. Have you tried another component cable just to make sure that it isn't the cable? Please contact Customer Support for help troubleshooting the issue: www.LGusa.com/support
answered 3 years, 3 months ago
User Name:
LGSolution
0points
0out of 0found this answer helpful.
Question

can i do wifi on a47ld520 and how?

Gender: male
asked 3 years, 3 months ago
User Name:
russell
virginia
on 47LD520
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This television is not compatible with a Wi-Fi network, or any adaptors that we provide.
answered 3 years, 3 months ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

How do I hook up a Phonak TVLink?

I am hearing impaired. I recently purchased a TVLink, so that the sound is sent to my hearing aides. I need to plug it in to an Audio out socket. I cannot find thses sockets. Please advise.
Gender: male
asked 3 years, 3 months ago
User Name:
Doug
Rock Island,IL
on 47LD520
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Doug! So looking at the back of the TV I see an input that says "Optical Digital Audio Out" that is slightly up and to the right of the HDMI inputs and right above the RGB (PC) input slot. I'm not sure what type of an input your device needs but there's that one. Also on the left side of the TV below the USB and HDMI Input slots is a headphone jack if that's what you need. I'm not sure if this helps but I hope it does!
Gender: male
answered 3 years, 3 months ago
User Name:
Ryan
Texas
+1point
1out of 1found this answer helpful.
Question

why is my tv getting brighter and dimmer

when I watch this tv, the screen becomes brighter and dimmer constantly.
Gender: female
asked 3 years, 3 months ago
User Name:
Maria
on 47LD520
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The EYE CARE feature adjusts the brightness of the screen to prevent the screen from being too bright. It dims extremely bright pictures. This feature is enabled in “Picture Mode-Standard, Sports, Game”. Also, pressing the ENERGY SAVING button repeatedly can increase or decrease the brightness of the picture.
answered 3 years, 2 months ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

Why does my TV lose time and what can I do to fix it?

When TV is turned on it gives the time and it is in military time and it is slow. I go to the menu and reset but next day it has lost time again.
Gender: male
asked 3 years, 3 months ago
User Name:
Jim
Sidney, Ohio
on 47LD520
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
When setting the time, on the CLOCK settings, as you scroll through the time, it will pass through the 24 hour military time, and then go back to 12 hour AM/PM time. If the clock continues to lose time, then there are two possible causes. One is that the automatic clock is set, and the TV is automatically adjusting itself to the time received from the digital broadcast. The other is that there is a problem with a processor that will require service by a technician. If this is the case, then it is recommended to contact our Customer Interactive Center at 800-243-0000 in order to make arrangements for a repair.
answered 3 years, 2 months ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

how to conect my tv to internet

Gender: male
asked 3 years, 3 months ago
User Name:
Rod
Florida
on 47LD520
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The model 47LD520 is not designed to operate on a Wi-Fi connection. It does not have any networking capabilities.
answered 3 years, 3 months ago
User Name:
LGTraining2
0points
0out of 0found this answer helpful.
Question

with my wifi how to conect in my tv

asked 3 years, 3 months ago
User Name:
Anonymous
on 47LD520
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The model 47LD520 is not designed to operate on a Wi-Fi connection. It does not have any networking capabilities.

Thank you.
answered 3 years, 3 months ago
User Name:
LGTraining2
0points
0out of 0found this answer helpful.
Question

What is the best device (possibly in a bluray) to use with this TV to stream Netflix and access Internet?

asked 3 years, 3 months ago
User Name:
Anonymous
on 47LD520
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The model ST600 is a device that is an upgrader of any HDMI-connected television to have Smart TV features. The other option is a BD690 Blu Ray player, which has the Smart TV features integrated. Additional information on this device can be viewed on our website at http://www.lg.com/us/tv-audio-video/video/LG-blu-ray-dvd-player-BD690.jsp.
answered 3 years, 2 months ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

Can you show me the hook-up sequence for tv,home theatre,blu ray player,satelite reciever.

asked 3 years, 2 months ago
User Name:
Anonymous
on 47LD520
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The simplest sequence for each of these devices to be connected would be to connect both the satellite receiver and the Blu Ray player to the television directly, using HDMI cables. Connect the television to your home theater system using the Optical Digital Audio Output jack to send each device’s audio to the theater system.
answered 3 years, 1 month ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

where can i get a owner's manual

asked 3 years, 1 month ago
User Name:
Anonymous
on 47LD520
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question. You can find the Owner’s Manual at our support website, http://www.lg.com/us/support/index.jsp. If the Manual is not there, feel free to contact one of our product support specialists at 1-800-243-000 and we can send you out the Manual in a variety of ways.
Gender: male
answered 3 years, 1 month ago
User Name:
Stan
0points
0out of 0found this answer helpful.
Question

how to make the caption work?

asked 2 years, 10 months ago
User Name:
Anonymous
on 47LD520
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The captions are activated on this television through the OPTIONS menu of the television. If this feature appears gray, it would be related to an external receiver system, such as a cable box or satellite receiver. In such an instant, the option would not be available, except through the cable box menu.
answered 2 years, 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What length mounting screws do you use for wall mounting 47ld520?

Im aware that you use an m6 screw but unsure of length
asked 2 years, 10 months ago
User Name:
Mike
San antonio Tx.
on 47LD520
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Typically, the appropriate length mounting screw depends upon the mounting bracket being used, and are also provided with the bracket. We do not have a suggested length for screws. It depends upon the thickness of the bracket.
answered 2 years, 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
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