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Customer questions and answers for
60PK540

60" Class 1080p High Definition Plasma TV (59.8" diagonally)
Customer questions and answers:
22 Questions
 | 
23 Answers
Overall rating:
4.593 out of 5
4.6
out of
5
(59 Reviews)58

Customer questions and answers for LG Electronics 60PK540

Question

I have a thin green vertical line that goes from the top to bottom of the screen. Is there anything I can do to fix this?

Category: I own this product
asked 1 year, 8 months ago
User Name:
MDR2781
on 60PK540
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
thats probably a main board issue, it would be covered by warranty. Mine got hit by lightning and the whole thing turned green. The power board and main board got fried. Seems like the green lines would be main board related. And it is called "Main Board" thats the actual name of that board.
answered 11 months ago
User Name:
stormr
Plainwell, MI 49080, USA
0points
0out of 0found this answer helpful.
answer 2
We regret the inconvenience you have experienced with this television. To correct this line, the TV may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 1 year, 8 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What is the altitude rating for the LG60PK540?

I live in CO and would like to purchase this product but would like
to know if it will work in an altitude of 7,250
Gender: male
asked 3 years, 8 months ago
User Name:
GROD
Colorado
on 60PK540
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Yes, the maximum recommended altitude is 2,900m/9,514ft.
answered 3 years, 8 months ago
User Name:
LGAnswers
+1point
1out of 1found this answer helpful.
Question

Can I rotate the tv for portrait mode?

asked 3 years, 7 months ago
User Name:
Anonymous
on 60PK540
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This television does not have a feature available to allow for the rotation of the signal to a portrait format on the screen.
answered 3 years, 6 months ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

Does the LG Wireless Broadband/DLNA work

On the 60PK540 does the LG adaptor work? I pluged it into the USB marked for service only and I could not get the adaptor to work

Am I doing something wrong or shoudl it not be used for this TV
Gender: male
asked 3 years, 7 months ago
User Name:
Ken
Glenmoore, PA
on 60PK540
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Not to worry, Please contact Customer Support for help troubleshoot the wireless adaptor: www.LGusa.com/support
answered 3 years, 6 months ago
User Name:
LGSolutions
LGsolutions
+1point
1out of 1found this answer helpful.
Question

Is there an iphone app to control 60PK540

Gender: male
asked 3 years, 7 months ago
User Name:
Kris
MD
on 60PK540
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
At this time, we only have information regarding an app for some of our Blu-Ray players. We have no information regarding iPhone apps for any televisions.
answered 3 years, 6 months ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

can i hook this up to an ethernet cable( livewire)?

Gender: male
asked 3 years, 7 months ago
User Name:
bill
florida
on 60PK540
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Unfortunately this model does not come with broadband capability but we do offer a great variety of other TVs that do or bluray players and home theater systems with this functionality to round out your entertainment solution. Learn more here: http://www.lg.com/us/tv-audio-video/discoverlgtvs/smarttv/index.jsp You may also be interested in the Smart TV upgrader (ST600) which is Wi-Fi capable, streams a variety of services, has apps and web browsing. It can turn any HDTV into a smart tv: http://www.lg.com/us/tv-audio-video/video/LG-ST600.jsp
answered 3 years, 6 months ago
User Name:
LGSolutions
LGsolutions
0points
0out of 0found this answer helpful.
Question

what is the power consumpion in wats when working .model# 60pk540

Gender: male
asked 3 years, 6 months ago
User Name:
rafi
home
on 60PK540
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Please see the Support tab for the spec sheet PDF which will note all power consumption information. For more information, please contact Customer Support: www.LGusa.com/support
answered 3 years, 6 months ago
User Name:
LGSolution
0points
0out of 0found this answer helpful.
Question

what to do if my brand new plasma go blank?

Gender: male
asked 3 years, 6 months ago
User Name:
Dario
South Carolina - USA
on 60PK540
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Sorry to hear this. Please contact Customer Support for help troubleshooting the issue: www.LGusa.com/support
answered 3 years, 6 months ago
User Name:
LGSolution
0points
0out of 0found this answer helpful.
Question

how do i get the tv from 480p to 1080p?

Gender: male
asked 3 years, 6 months ago
User Name:
bobby h
chicago
on 60PK540
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
The television will display whichever format it receives. As such, in order to change the TV from 480p to 1080p, you will simply change the format on the device sending the signal to the television (DVD / Blu-Ray player, cable box, etc.),
answered 3 years, 6 months ago
User Name:
Neil
-2points
0out of 2found this answer helpful.
Question

I am unable to turn on the closed caption

Model 60P540 Plasma HDTV
Owners manual does not address this , as well as other items
asked 3 years, 6 months ago
User Name:
Anonymous
on 60PK540
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
In the menu, there is an options tab (picture of a metal briefcase).
In this tab there is a setting called caption.
You can toggle the caption on and off.

Please note that captions will only show if the program/show you are watching broadcasts captions.

Hope this helps
answered 3 years, 6 months ago
User Name:
LGSolution
0points
0out of 0found this answer helpful.
Question

What is a simplink

how does it work.
asked 3 years, 5 months ago
User Name:
Anonymous
on 60PK540
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Simplink allows you to control and play other AV devices connected with HDMI cable without additional
cables and settings. This TV may work with devices with HDMI-CEC support, but only devices with the Simplink logo are fully supported.

Please download the users manual and refer to page 52 for further information here:

http://www.lg.com/us/tv-audio-video...

Thank you.
answered 3 years, 5 months ago
User Name:
LGTraining2
0points
0out of 0found this answer helpful.
Question

TV makes buzzing sound?

Recenty the TV started making a buzzing sound that can be heard even when the volume is on. Should I have it looked at?
asked 3 years, 5 months ago
User Name:
Anonymous
on 60PK540
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Typically, the only cause for a buzzing sound, on a plasma television, is related to the altitude, the brightness of the screen, or the electrical current. If the altitude has not changed, and there has been no adjustment to the brightness of the screen, then the television may require service. It would therefore be recommended to contact our Customer Interactive Center at 800-243-0000 in order to set up a service appointment.
answered 3 years, 5 months ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

my 60pk540 keeps turning off

i've only had it for 5 months. I do use it regularly and all of a suden it will not stay on. i use the front panel power button, and the remote with the same results.
asked 3 years, 3 months ago
User Name:
Chris
Wauconda IL
on 60PK540
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question. Your unit should not be functioning in this way. You actually may need service. Please call and speak to one of our product specialists at 1-800-243-0000 for assistance. They may be able to provide a solution over the phone but it looks likes you may need service.
Gender: male
answered 3 years, 3 months ago
User Name:
Stan
0points
0out of 0found this answer helpful.
Question

The input screen pops up by itself and will not clear without unplugging the TV from the wall. How can this be fixed.

asked 3 years, 3 months ago
User Name:
GWF
USA
on 60PK540
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This input screen should not be coming up by itself. It is not designed to do so. As such, this unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 3 years, 2 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

IS THERE A MANUAL ON OFF BUTTON

Category: I do not own this product
asked 3 years, 1 month ago
User Name:
Anonymous
on 60PK540
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, there is a manual on/off button on the lower right-hand side of the front of the TV.
answered 3 years, 1 month ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

It works for internet???

I wanto to know if I can connect the internet for watch videos and movies....
asked 2 years, 11 months ago
User Name:
lolis
eagle co
on 60PK540
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The model 60PK540 television does not have a network port available. As such, it does not have the hardware, nor the software, required for any internet access. This device is not compatible with any internet services, unless connected to a computer, and simply used as a monitor.
answered 2 years, 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How do I connect to laptop

I want to watch movies from internet when I loose satelite reception what adapters do I need
asked 2 years, 11 months ago
User Name:
Ray
NY
on 60PK540
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Whether or not this television can connect to your laptop will depend upon the capabilities of the laptop video output card and connections. This television has the capability of connecting to a computer using either a standard 15-pin VGA/RGB cable, or a DVI, or a HDMI cable.
answered 2 years, 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Is this tv 3d ready and what do I need to buy to watch 3d movies on it?

 
Products related to my question
60PK540
4.7 out of 5(19)
 
 
 
 
 
asked 2 years, 11 months ago
User Name:
Anonymous
on 60PK540
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. The model 60PK540 is not a 3D television. It will not have the capability of displaying 3D programming or videos.
answered 2 years, 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

does my lg 60pk540 have a output

i bought a gpx home theater system and i want to set it up with my cable box buy i need a output for the tv i wanted to know if it has one?
asked 2 years, 10 months ago
User Name:
Anonymous
on 60PK540
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This unit contains side outputs and inputs as well as rear outputs and inputs.

SIDE INPUTS & OUTPUTS
1-AV In (Composite)
1-HDMI™/HDCP Input (1.3 w/Deep Color)
1-USB 2.0 In (Service Only)

REAR INPUTS & OUTPUTS
1-RF In (Antenna/Cable)
2-Component Video In (Y, Pb, Pr) + Audio
1-Digital Audio Out (Optical)
1-RGB In (D-Sub 15pin) - PC
1-PC Audio Input
1-AV In (Composite)
2-HDMI™/HDCP Input (1.3 w/Deep Color)
1-RS-232c In (Service Only)

Design, features and specifications subject to change without notice
Gender: female
answered 2 years, 10 months ago
User Name:
Amanda
0points
0out of 0found this answer helpful.
Question

What can i do about a thin line across the screen?

asked 2 years, 9 months ago
User Name:
Alsie
United States
on 60PK540
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television. It is recommended to attempt to replace the video cable as it may be causing the distortion in the video. If this does not resolve the matter, then the unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 2 years, 8 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
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