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Customer questions and answers for
DLG7188WM

Gas Dryer with 9 Drying Programs
Customer questions and answers:
12 Questions
 | 
12 Answers

Customer questions and answers for LG Electronics DLG7188WM

Question

Dryer is not heating up and drying

Gender: female
asked 3 years, 8 months ago
User Name:
shelly
Fairview,WV
on DLG7188WM
-3points
0out of 3found this question helpful.
1 answer
Answers
answer 1
We regret to hear you are experiencing an issue. Please contact our Customer Support Specialists at 800-243-0000 for troubleshooting tips and service information.
answered 3 years, 7 months ago
User Name:
Stacey
-6points
0out of 6found this answer helpful.
Question

How do I take apart dryer to clean internal lent piping?

Model number DLG7188WM, purchased Feb 2007
Already cleaned vent to outside, so don't commit on.
Gender: male
asked 3 years, 7 months ago
User Name:
Phil
Columbus, Ohio
on DLG7188WM
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Thank you for your question. Unfortunately we would not be able to give service instructions on this medium so feel free to contact our product specialists at 1-800-234-0000 for assistance.
answered 3 years, 6 months ago
User Name:
Stan
-1point
0out of 1found this answer helpful.
Question

Where would I buy a lint filter for a DLGX7188WM GAS STEAM DRYER?

asked 3 years, 5 months ago
User Name:
Debbie
Des Moines, WA
on DLG7188WM
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
All parts and accessories can be purchased through our parts distributors:

Encompass Parts 866-779-7906 http://www.encompassparts.com/lgcon...
MCM Electronics 800-824-9491 http://www.mcmelectronics.com/lgpar...
Andrews Electronics 800-274-4666 http://lge.andrewselectronics.com
Gender: female
answered 3 years, 5 months ago
User Name:
AmandaB
0points
0out of 0found this answer helpful.
Question

What is the capacity of the DLG7188WM?

We are looking to replace our dryer and want to make sure we get the same capacity or larger.
asked 3 years, 3 months ago
User Name:
Anonymous
on DLG7188WM
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The rated capacity for the DLG7188WM is 7.3 cubic feet .
answered 3 years, 3 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

the cooling light is on all the time on the dryer. this does not seem right. what should i do to "fix"it

asked 3 years, 1 month ago
User Name:
suna
nj
on DLG7188WM
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The cooling message is designed to display at the end of the drying cycle. If this is not drying properly, it is first recommended to clear the lint filter and the exhaust hose. You may also wish to check the moisture sensor bars, which are located on the lint filter housing. If each of these is clear and clean, and the unit still does not dry properly, then the unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 3 years, 1 month ago
User Name:
NeilE
-1point
1out of 3found this answer helpful.
Question

the belt rotates around the drum but the drum doesn't move

asked 3 years ago
User Name:
Anonymous
on DLG7188WM
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If the belt rotates, but the drum does not move, then either the belt is greatly stretched out or something is keeping the drum from turning. The dryer will likely require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 3 years ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

where can I buy the remote laundry monitor model RLM20K

I have LG washer model WM2487HWMA and LG dryer DLGX7188WM. When I purchased these washer & dryer there is this LG remote laundry monitor model # RLM20K. where can I buy this remote laundry monitor? Please help me find out, thank you very much!
asked 3 years ago
User Name:
alex lo
Daly city, california.
on DLG7188WM
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but this device has been discontinued from our standard product line. It may be possible to locate this device from an online dealer, such as Amazon.com.
answered 2 years, 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

dryer runs for a few seconds and then shuts off

asked 2 years, 11 months ago
User Name:
Anonymous
on DLG7188WM
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Regrettably, your unit may require service. Please contact our Customer Interactive Center at 800-243-0000 for troubleshooting tips and service information.
Gender: female
answered 2 years, 11 months ago
User Name:
Amanda
0points
0out of 0found this answer helpful.
Question

Pedestal accessory needed

Where can I find a pedestal for the DLG7188WM?
asked 2 years, 6 months ago
User Name:
KaCrown
on DLG7188WM
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If the DLG7188WM is a full-sized unit (27" wide) with front control panel you can use one of our current pedestals.
 
Products related to my answer
 
 
 
 
answered 2 years, 6 months ago
User Name:
Nadine
0points
0out of 0found this answer helpful.
Question

I saw a gas dryer recall news article. Is my model DLGX7188WM gas dryer have a problem? Thank you.

Category: I own this product
asked 2 years, 3 months ago
User Name:
Babsie
New Jersey
on DLG7188WM
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your concerns about your LG Gas Dryer. The model DLG7188WM is not on our affected model list.
answered 2 years, 2 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What is the part # for the lint screen for DLG7188WM

Category: I own this product
Interested in: Troubleshooting
asked 1 year, 9 months ago
User Name:
BUDDIE
on DLG7188WM
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this gas dryer. The part number for the lint screen is 5231EL1002E.
answered 1 year, 9 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

can i stack the DLG7188WM dryer on its paired washer?

also which stack kit do i purchase?

THanks
Category: I own this product
asked 6 months ago
User Name:
stbb
on DLG7188WM
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this washer and dryer. The WSTK1 is that which is the best match, although any STK1 stacking kit will be compatible.
answered 6 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
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