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Most Recent Questions
Recent Question:
Can soundbar be controlled by tv?
Recent Question:
I can't control the volume of my nb2540 sound bar with the tv remote of my LG 55ln5400. How do you get these two units talking to each other?
Recent Question:
how do i select other options once the sound bar and tv are connected
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Additional speakers
Questions with Most Recent Answers
Question:
Can soundbar be controlled by tv?
Question:
Why would sound stop coming from Subwoofer?
Question:
I LOST MY CARD FOR THE WIRELESS SPEAKERS TO WORK WHERE CAN I BUY
Question:
does this stereo have a audio input for iphone to lis to music
Question:
Is an internet connection required to connect via bluetooth to the LG CM4530 system?

Customer questions and answers for
LSB316

Sound Bar with Wireless Subwoofer and Bluetooth® connectivity
Customer questions and answers:
177 Questions
 | 
184 Answers
Overall rating:
4.062 out of 5
4.1
out of
5
(16 Reviews)16

Customer questions and answers for LG Electronics LSB316

Question

remote control won't work

I purchased this sound bar from best buy and the remote (akb73275401) will not work with the sound bar. I have tried two different sets of batteries with the remote but it still doesn't work. Is there any reason the remote wouldn't work besides being defective at this point?
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 3 months ago
User Name:
gdgjr78
Kansas, USA
on LSB316
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There are at least two primary possibilities for the failure of the remote control, if the batteries are known to be good: either the remote control is bad, or the IR receiver on the device is not receiving the signal. The remote control can be tested using a digital camera or camera phone. Aim the transmitter of the remote control at the camera lens. If you can see the light being activated through the view-finder, then the remote control is operating. In such a case, the sound bar would require service. Please contact our Customer Interactive Center at 800-243-0000 to make proper service arrangements.
answered 2 years, 3 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

I've lost the remote that came with my LSB316 Speaker Sound Bar. Can I get a replacement?

Category: I own this product
asked 2 years, 2 months ago
User Name:
Jarren
on LSB316
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte.... The part number for the Remote Control is AKB73275401.
answered 2 years, 2 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

when sound bar is ON after 5-10 min, original volume on remote control will not work

We got this product, and loved at first. Until the sounds bar stopped working properly couple months ago (of course, as soon as warranty time goes out). We do turn ON and OFF everyday, as the sound bar feels really hot. When sound bar is ON after 5-10 min, the original volume on remote control will not work (but everything else on remote works). How can I fix that? Thank you.
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 9 months ago
User Name:
cbourque
Youngsville, LA, USA
on LSB316
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this Sound Bar. It seems that there may be a problem with one of the internal control boards. This unit may require service. Please contact our Customer Interactive Center at 800-243-0000.
answered 1 year, 9 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

I cannot locate the Led indicator on the subwoofer, is it on the back? and does it come on when power is connected?

shs36d
280w sound bar
nb3510a
Category: I own this product
Interested in: How To use
asked 2 years, 1 month ago
User Name:
Mover
Onalaska, TX, USA
on LSB316
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
When power is connected to this Subwoofer, but the unit has not been activated, you should see a RED LED light. When powered on, this indicator should change from RED to BLUE.
answered 2 years, 1 month ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

I cannot find the led indicator on the sub woofer

LG LSB316
Category: I own this product
Interested in: How To use
asked 2 years, 1 month ago
User Name:
Mover
Onalaska, TX, USA
on LSB316
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this Sound Bar Home Theater System. According to our records, it appears that this LED indicator light, for the subwoofer, should be located on the back of the woofer cabinet, which is near the wireless component.
answered 1 year, 4 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

do Ikeep the lgsound bar on all the time 24/7

Category: I own this product
Interested in: How To use
asked 2 years, 1 month ago
User Name:
Sitz
54540
on LSB316
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You may, if you so choose; however, it is not necessary to keep a Sound Bar active at all times. You can turn it on and off according to your need of the audio enhancement.
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

how do I program my soundbar remote to turn on and off the t.v.

it is an lg akb73275401
Category: I own this product
Interested in: How To use
asked 2 years, 1 month ago
User Name:
spenom
on LSB316
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this BluRay player and its accessories. It may be possible to control your TV operations, depending upon the type of TV you are using. While holding down the TV POWER button, enter the code for your TV, using the numerical buttons. Then release both buttons. The remote is designed for SINGLE-DIGIT codes, ranging from 1 through 9. Depending on your TV, some or all buttons may not function on the TV, even after entering the correct code. When you replace the battery of the remote, the code number you have set may be reset to the default setting (1). You will have to reprogram the controller.
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Is there a wireless bluetooth microphone that would work with this?

Category: I do not own this product
asked 1 year, 5 months ago
User Name:
meganroseth
Cedar Park, TX, USA
on LSB316
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but no; the Bluetooth component of this device is designed for operations with its wireless Subwoofer. It is not designed for operations with a microphone.
answered 1 year, 4 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

I have some how lost my remote. Can I program my TV remote to work my LG Sound Bar Model No. NB3510A?

Or how do I get a replacement remote?
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 3 months ago
User Name:
kimj
Sacramento, CA, USA
on LSB316
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this LG Sound Bar. Two different model numbers, for Sound Bars, have been given, which use different controllers. We have no indication of whether or not the Sound Bars will be compatible with your TV controller, as we have no indication as to what make or model television is in place. Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte....
answered 1 year, 3 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

No sound from soundbad on local cable channel

I recently bought this soundbar. I currently have it hooked up to my Charter HD cable box. The cable box is connected to the TV via HDMI cable. I have an optical cable from the cable box to the soundbar. The soundworks fine on the HD and SD channels, but on our local town channels, I can't get any sound. I have turned off the SAP option which was the recommendation of the cable provided but still no sound. Help!
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 1 month ago
User Name:
ToddC
Mass
on LSB316
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this Sound Bar. If the Local Channels are received by an antenna, connected directly to the television, then that which has been experienced would be normal, as there is no audio connection between the TV and the Sound Bar. It is rather recommended to connect the Cable Box to the TV with the HDMI cable, and then connect the TV to the Sound Bar using an OPTICAL Digital Audio Output cable. This will allow the audio signals from the antenna to also route to the Sound Bar. This should resolve your situation.
answered 1 year, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

is there a LG code for a comcast universial remote?

If there is ,what is it?
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 1 month ago
User Name:
magnus
on LSB316
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
All codes to be used for programming the Universal remote control will be located in the setup instructions for the Controller. If you have experienced trouble in locating codes for LG, you may also try using Zenith or Goldstar codes, as some of these coincide with LG frequencies.
answered 1 year, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Change surround sound mode without factory issued remote

I lost my factory issued remote for my LG LSB316 soundbar. I have programmed my tv remote to adjust volume but is there a way to change the pre-set surround modes?
Category: I own this product
Interested in: How To use
asked 1 year ago
User Name:
Zstocker
Virginia beach
on LSB316
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this sound bar. You may attempt to press the FUNCTION (F) button on the front of the device. If this does not perform the task you wish, then a replacement remote control will be needed. Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte....
answered 1 year ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What is the max volumn setting I should play on my LSB316 without blowing my speakers?

Im having a party this weekend and I dont want to push it too much. What is the range I should stay within for volumn?
Category: I own this product
Interested in: How To use
 
Products related to my question
LSB316
4.1 out of 5(16)
 
 
 
 
 
asked 8 months ago
User Name:
finish1
on LSB316
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this Sound Bar system. The maximum volume settings should be handled well by this system. It is recommended to be observant of the performance of the system so as to prevent any negative performance.
answered 8 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

I would to see if I can get a new remote for the sound bar I have lost mind and need a new one.

Category: I own this product
asked 8 months ago
User Name:
jag1
Beaumont, TX, USA
on LSB316
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte.... The part number for the Remote Control is AKB73275401.
answered 8 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

the powercord on the subwoofer got cut while I was moving im having trouble locateing the part number to order a new one

Category: I own this product
Interested in: Troubleshooting
asked 6 months ago
User Name:
j0nathan
on LSB316
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte.... The part number for this Power Cord is EAD60816718.
answered 6 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

I need to get a new wall mount for my LG LSB316. What is the stock number for this item and does MCM carry it? Thanks!

Category: I own this product
asked 8 months ago
User Name:
Alee
on LSB316
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte.... The part number for the Mounting Bracket is MAZ62836401.
answered 8 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

I have a LSB316 sound bar & 39Ln53000 LED TV

I want to be able to shut off the sound bar when I shut off my Cable Co. remote and have it turn on again when I turn on the TV
Category: I own this product
asked 7 months ago
User Name:
myserve123
Delray beach, FL
on LSB316
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
All codes to be used for programming the Universal remote control will be located in the setup instructions for the Controller. If you have experienced trouble in locating codes for LG, you may also try using Zenith or Goldstar codes, as some of these coincide with LG frequencies.
answered 7 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Why cant my At&t uverse remote control the volume? It will control the power function, but not the volume..

asked 3 years, 7 months ago
User Name:
Anonymous
on LSB316
-1point
0out of 1found this question helpful.
3 answers
Answers
answer 1
It does--press------att & ok release --then 955 --then aux. Should control power and volume now. Worked for me with the att u-verse "silver" standard remote.
Gender: male
answered 3 years, 3 months ago
User Name:
doordog55
Pearland,TX.
+1point
2out of 3found this answer helpful.
answer 2
Att/uverse 300 standard/silver remote code is 4041 this worked for me or try 4025
Gender: male
answered 3 years, 3 months ago
User Name:
doordog55
Pearland,TX.
-3points
0out of 3found this answer helpful.
answer 3
We apologize for the inconvenience. It seems that the code used on the AT&T UVerse remote control is not 100% compatible with this sound bar. You may try a different programming code, to see if another might control more features. The remote control manufacturer is the only one who will have programming codes available.
answered 3 years, 7 months ago
User Name:
Neil
-6points
0out of 6found this answer helpful.
Question

Why does the sound cut out?

On certain HD channels, the sound cuts out for a second randomly. The display switches briefly to "DD 3/2.1" while watching a show and "DD 2/0.0" when on a commercial as if there is some conflict with the audio signal, then goes back to the default "optical 1" display. Sounds like the soundbar keeps having to reset itself. Happens most often on Palladia, so much that is is unwatchable with the soundbar. Also on HD Net and a couple of the other channels. Does not happen when watching through the regular tv speakers. Is there a certain setting that should be used?
asked 3 years, 10 months ago
User Name:
billup322
Miami, Florida
on LSB316
-1point
0out of 1found this question helpful.
2 answers
Answers
answer 1
I'm noticing the same thing, although it was happening on my LG 42LE5300 TV's speakers as well before I got the sound bar but not as bad. Techs have answered elsewhere on this forum that it is the antenna signal.

I guessed that might be the cause in my case, as I'm using an amplified antenna on my satellite input with a diplexer. And, satellite receivers switch the power on the line between 13 and 18 volts in a rythmic fashion, not unlike the sound dropouts I was experiencing.

But, the contrary factor in my set up is that the same antenna signal is being used through RG59 cable inside my house by another LG HDTV and it doesn't happen on that TV. So, it makes me wonder...........

I will be trying a different antenna set up to see if that improves things, but probably not for a couple of weeks. I'll try and remember to post results back here.
Gender: male
answered 3 years, 9 months ago
User Name:
TomH
SF Bay Area, CA
-1point
0out of 1found this answer helpful.
answer 2
This system is compatible with LPCM, 2ch Down Mix, Dolby® Digital, Dolby® Digital Plus, DTS, DTS- HS Master Audio Essential, and DSP. It may be that the signal being received is not a compatible signal for this unit. You may attempt changing to one of the other preset audio options that are listed on page 17 of your owner’s manual.
answered 3 years, 10 months ago
User Name:
Neil
-1point
0out of 1found this answer helpful.
Question

Just purchased this soundbar & the subwoofer has no sound.

Sometimes blue light stays on & it still doesn't have any sound. A good bit of the time the blue light flashes & changes back & forth to red. We have tried changing the settings to different sounds but nothing. We have also tried "resetting" by hitting mute & stop at the same time to manually pair the subwoofer.

We just purchased it yesterday. Thank you!
asked 3 years, 9 months ago
User Name:
Anne
South Carolina
on LSB316
-1point
0out of 1found this question helpful.
2 answers
Answers
answer 1
Exchange at Best Buy took care of the problem - and it was easy! New unit synched up soundbar with subwoofer immediately and have had no problems after five days.
Gender: male
answered 3 years, 9 months ago
User Name:
TomH
SF Bay Area, CA
0points
0out of 0found this answer helpful.
answer 2
Same problem here. And, when holding down the "stop" on the bar and the "pause" on the remote, I'm not getting the "REMATE" display the manual says I should be.

I have encoutered other reports of this problem as well, but have not seen a resolution other than returning the unit. I'm guessing that there is another solution. Maybe a different combinatin of control buttons or something that resets the bar or the subwoofer so they can communicate.

I just received this on Friday. I purchased using credit card rewards, and it would be difficult to return.

I hope a tech weighs in here with an answer soon.
Gender: male
answered 3 years, 9 months ago
User Name:
TomH
SF Bay Area, CA
0points
0out of 0found this answer helpful.
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