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Customer questions and answers for
BD630

Network Blu-ray Disc™ Player
Customer questions and answers:
206 Questions
 | 
209 Answers
Overall rating:
4.675 out of 5
4.7
out of
5
(40 Reviews)35

Customer questions and answers for LG Electronics BD630

Question

Is there a way to delete YouTube history?

asked 3 years, 7 months ago
User Name:
Newshound10
Orlando, FL
on BD630
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This player does not have the capability of the deletion of YouTube history. The player simply provides access to the service. The features of the service are all controlled by, in this case, YouTube.
answered 3 years, 6 months ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

removing auto turn-off function

The device turns off after 10 minutes or so at idle. It takes forever to start this thing up, get netflix running, find what I want to watch only to have this piece of scrap to shut down if I have to pause it for a few minutes or if I am not right there to start the next episode. I have it boxed back up to go back to the store, that is how annoying it is. The main reason I bought the thing is to stream netflix w/o the hassle of having to plug in my computer block.... this thing has turned out to be more of a hassle than that. Simply, how do I remove the auto off function... I will be returning it in the morning if I do not receive a reply by then.
asked 3 years, 6 months ago
User Name:
Keith
on BD630
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
I apologize for the inconvenience you have experienced with this unit. The unit is designed to shut off after a set amount of time. It does not have any options available for adjusting this time frame.
answered 3 years, 6 months ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

When I access Netflix, I see gray boxes and not preview images of the movies / tv shows that are available to view. How do I fix this?

asked 3 years, 4 months ago
User Name:
bp0307
Dallas, TX
on BD630
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The contents, of the Netflix screen, are populated by content provided by Netflix, and are supported by Netflix. For questions regarding the Netflix service, please visit http://www.netflix.com/help or call 1-866-579-7113.
answered 3 years, 4 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How do I use SRT files with MKV or AVI files?

There is not much information about MKV files in the manual. Some movies have the subtitles in SRT files. Applications like VLC can access these to play on computers while playing AVI or MKV files. I was not able to access these on the BD630.
asked 3 years, 4 months ago
User Name:
DrJim
Tucson, AZ
on BD630
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
SRT files are compatible with this player. The subtitle files must be located in the same file as the movie file, and it must have the same file name as the movie, as well. We have no information on the VLC application.
answered 3 years, 4 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Does the BD630 output component HD and composite SD simultaneously?

Category: I do not own this product
Interested in: Feature comparison
asked 3 years, 4 months ago
User Name:
Dan
St. Louis, MO
on BD630
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
As it turns out, it can only output one signal at a time.
answered 3 years, 4 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

Why does the BD630 play some MKV files but not others?

I have TV programs in MKV format with 4 per DVD. Most all files will play, but some only 1, 2 or 3 of the 4 files play. WHY?
I also have movies in MKV format, but it seems fewer don't play than those who do.
asked 3 years, 4 months ago
User Name:
DrJim
Tucson, AZ
on BD630
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the trouble you have experienced with this player. In order to determine “why” a certain event transpired, some additional information will be required. We would need to know about the files themselves. How were they formatted? What codec was being used? What is the file sizes involved? Please contact our Customer Interactive Center at 800-243-0000 for additional assistance in this matter.
answered 3 years, 4 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

how do you install Local Storage

 
Products related to my question
BD630
4.7 out of 5(40)
 
 
 
 
 
asked 3 years, 4 months ago
User Name:
Anonymous
on BD630
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This player supports USB flash drives / external Hard Disc Drive formatted in FAT16, FAT32, and NTFS when accessing files (music, photos, movies). However, for BD-Live and Audio CD recording, only FAT16 and FAT32 formats are supported. Use the USB flash drive / external Hard Disc Drive formatted in either FAT16 or FAT32 when using BD-Live and Audio CD recording. The USB device can be used for the local storage for enjoying BD-Live discs with Internet content.
answered 3 years, 4 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Can my BD630 browse the internet?

asked 3 years, 4 months ago
User Name:
Anonymous
on BD630
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
No, this BluRay player has not been designed for Internet browsing.
answered 3 years, 4 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Will the PV J 350 support blu-ray properly

want to know if my LG PV J 350 will maximize blu-ray thank you.
asked 3 years, 4 months ago
User Name:
John
Illinois
on BD630
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We do not have a PV J 350 model television. We do have a PJ350 plasma TV series. These are designed to play BluRay discs quite well. If your unit does not operate properly, it is recommended to first contact our Customer Interactive Center at 800-243-0000, so that we can troubleshoot the matter with you. If this does not resolve the situation, then we can look to having the unit repaired.
answered 3 years, 4 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Does the BD 630 support streaming sub-titles

Category: I do not own this product
asked 3 years, 6 months ago
User Name:
Ron
TX
on BD630
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This depends on the service offered by the streaming service.
answered 3 years, 5 months ago
User Name:
LGSolution
0points
0out of 0found this answer helpful.
Question

How do I adjust the picture so I can see the top and bottom of the disc I am viewing? I miss credits and the top of people's heads.

asked 3 years, 6 months ago
User Name:
Kathy
Riverhead, New York
on BD630
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If changing the Aspect Ratio options of the television do not resolve the matter, then it will be likely that the unit will require an adjustment by a service technician. To make service arrangements, you may contact our Customer Interactive Center at 800-243-0000 for proper support.
answered 3 years, 6 months ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

I have a BD630. Will forthcoming hardware upgrade include Amazon Instant Video and Hulu to my internet options??

Seems like I'm missing out on 2 of the best movie resources.

Thanks,
Jim
 
Products related to my question
BD630
4.7 out of 5(40)
 
 
 
 
 
asked 3 years, 6 months ago
User Name:
Jim
Washington
on BD630
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There are no hardware updates being developed for any of our players. As for software updates, these can only be provided if the software distributors, in this case Amazon and Hulu, provide a version compatible with these players. Another option would be to get these features through the Smart TV Upgrader, model ST600 which will allow the Smart TV features, including Amazon and Hulu Plus, which are available through the LG Apps Store. Information about this device can be viewed on our website at http://www.lg.com/us/tv-audio-video/video/LG-ST600.jsp.
answered 3 years, 6 months ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

I have the BD630, while a disc is playing a square box with a world globe in the middle keeps popping up in the upper right corner, annoying..

How do I stop this from popping up?
asked 3 years, 6 months ago
User Name:
Woodstock
Ethel Washington
on BD630
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This type of icon is not a feature that has been programmed into the player. It is possible that this has something to do with the disc itself.
answered 3 years, 6 months ago
User Name:
Neil
-1point
0out of 1found this answer helpful.
Question

Network Connection

I have a brought a new router for my blu-ray player and it can get the internet thru static ip in setup and when i have the setup to preform an test; it will not connect to the internet. I have brought two routers thinking it is the first router and the second router is a HD wireless and the best on the market and it is perform the same problem.
asked 3 years, 3 months ago
User Name:
Jen
on BD630
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this product. This device is not intended for connection with the Internet. The NetCast features allow access to NetFlix, YouTube, Vudu, and CinemaNow, as well as allowing access to the BD Live features. If these features are also not available on your player, then the unit may require additional troubleshooting. Please contact our Customer Interactive Center at 800-243-0000 for assistance.
answered 3 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Can a Keyboard be added through using the USB port?

I would like to add a wireless keyboard as I find the interfaces to be a bit annoying to do YouTube and Netflix searches.
asked 3 years, 6 months ago
User Name:
Mountainmiester
Arizona
on BD630
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
At this time, no plans have been announced for a keyboard application being designed for compatibility with any of our SmartTV products.
answered 3 years, 5 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

what do i need to connect my LG BD630 TO MY DELL PC

IT,S HOME PC WITH TOWER I GOT IT IN 2001
asked 3 years, 6 months ago
User Name:
Anonymous
on BD630
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You would need a proper video card and proper cabling that goes to the video card. If you have further questions please contact one of our product specialists at 1-800-243-0000 for assistance.
answered 3 years, 5 months ago
User Name:
StanW
0points
0out of 0found this answer helpful.
Question

how big of an external USB drive does this support? and NTSC ok for playing all movie files?

also, will this play PAL format, or other regions?
asked 3 years, 3 months ago
User Name:
Anonymous
on BD630
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This player will not be capable of playing PAL discs or any region, other than Region 1, Region 0, or Region ALL. We do not have specifications available for the maximum drive size for the USB port on this player. However, it can support at least 1 TB of external hard drive space through the USB port.
answered 3 years, 3 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

can I purchase the remote for my blu-ray bd630

asked 3 years, 3 months ago
User Name:
Ron
Pollocksville nc 28573
on BD630
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. The remote control for your player is listed as part number AKB73215304.
answered 3 years, 3 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How do i make "BD 630" as region free

Hi,

I have brought BD 630 and looks like, it is region locked to US. How can i make it as region free. I need to watch movies from other counties like Indian movies etc.

Thanks
VB
asked 3 years, 3 months ago
User Name:
vb
USA
on BD630
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but we do not have a method available to make a player Region Free. According to its documentation, “this unit has a regional code printed on the rear of the unit. This unit can play only BD-ROM or DVD discs labeled the same as the rear of the unit or ‘ALL’.” We cannot make any recommendations for the unauthorized modification of the operations of the unit.
answered 3 years, 3 months ago
User Name:
NeilE
-2points
0out of 2found this answer helpful.
Question

Where can i find info on what is in each software update to my dvd player?

I see the updates all the time but i do not see any changes in the player it self so i wanted to know what each update is adding to my player but have yet found a place to find this info.
asked 3 years, 5 months ago
User Name:
Anonymous
on BD630
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Most updates for this unit are simply to improve the efficiency of the operations of the player, or perhaps to correct some incompatibility with certain discs. Proper operation of the firmware should SHOW no change, and only offer proper operation of the player.
answered 3 years, 5 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
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