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Customer questions and answers for
32LC7D

32" CLASS LCD HDTV
Customer questions and answers:
8 Questions
 | 
8 Answers

Customer questions and answers for LG Electronics 32LC7D

Question

My 32 inch tv takes almost an hour to come on.

model 32LC7D-UB - It works fine once it is on with no other issues.
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 9 months ago
User Name:
james6163
on 32LC7D
0points
1out of 2found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television. No television should take that long to fully activate. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 1 year, 9 months ago
User Name:
NeilE
-2points
0out of 2found this answer helpful.
Question

What is the resolution for model 37LC7D?

I have this TV, Netflix keeps blowing up, I think it is defaulted to the wrong resolution. I can't find it listed in the manual, can you please tell me what it is?

Thanks!
asked 2 years, 6 months ago
User Name:
Anonymous
Michigan
on 32LC7D
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. The native resolution of this TV is 1366x768p, which is a 720p resolution. To get the best picture quality, set your PC graphics card to 1360x768. If this resolution is available to your computer, the vertical frequency will need to be 59.799Hz. If your graphics card is only capable of a standard 60.00Hz, then set your resolution to 1024x768.
answered 2 years, 6 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

The buttons on my tv (37LC7D) keep pushing themselves

For some reason, the tv is constantly turning itself up, or turning itself down. The other day it even went through the process of scanning for channels all without a single button being pressed. The remote wont work while the unit is pressing it's own button either, I have to wait for a gap between these annoying phantom button presses. That being said, the solution should be simple.
If I can disable the buttons on the TV (and rely solely on the remote) then I will have a perfectly usable TV again.
I was unable to find steps to do this in the TV manual.
I think the way to do this may be in some kind of hidden service menu, but I can't find the password for that menu on my model.
I would really like to be able to use this TV again.
Any ideas?
Category: I own this product
Interested in: Troubleshooting
asked 2 years, 3 months ago
User Name:
TheJosh
on 32LC7D
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the trouble you have experienced with this television. There is a method for deactivating the controls on the front of the TV. This can be done in the OPTIONS menu, by activating the KEY LOCK feature. However, it seems unlikely that this would actually resolve such a situation. It is more likely that there is a problem with the control board that operates each of these different features. The TV will likely require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 2 years, 3 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

Can I access my Netflix account with this TV?

Category: I own this product
asked 2 years, 1 month ago
User Name:
starbucksjunkie
Ontario, CA, USA
on 32LC7D
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but no; this television has no LAN port, and with this, has no networking capabilities at all. In order to obtain all the online features that are available on our Smart TVs, including Netflix, but without having to obtain an entirely new TV or player, it is recommended to obtain the Smart TV Upgrader, model SP520 which will allow the Smart TV features which are available through the LG Apps Store. Information about this device can be viewed on our website at http://www.lg.com/us/blu-ray-player....
answered 2 years, 1 month ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Does my tv have a split screen option

Category: I own this product
Interested in: How To use
asked 1 year, 10 months ago
User Name:
jimismac
Omaha, Nebraska
on 32LC7D
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but no; this television does not have a Split Screen feature available.
answered 1 year, 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

How much does this tv weigh?

Category: I own this product
asked 1 year, 8 months ago
User Name:
Bryan112
Lexington, KY, USA
on 32LC7D
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. According to our specifications, this unit weights 30.2 lbs when connected to its base stand.
answered 1 year, 7 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

where can i purchase a replacement stand for tv

model # 32lc7d
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 2 months ago
User Name:
berty
Miami, FL, USA
on 32LC7D
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte.... The part number for the Base Assembly is AAN31752717.
answered 1 year, 2 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

My on/off light on the front goes from green to red then back to green and continues until I unplug the TV.

Category: I own this product
Interested in: Troubleshooting
asked 8 months ago
User Name:
iowaclones
on 32LC7D
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the inconvenience you have experienced with this television. The description suggests a problem with the Power Supply or a related component. This TV may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
answered 8 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
1 of 1