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Customer questions and answers for
LG Electronics 55LW5600

55" Class 3D capable 1080P 120Hz LED TV with Smart TV (54.6" diagonal)
Customer questions and answers:
262 Questions
 | 
272 Answers
Overall rating:
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Customer questions and answers for LG Electronics 55LW5600

Question

can u use a regular 3d blueray player or a new kind of 3d blueray?

Gender: male
asked 2 years, 1 month ago
User Name:
moviefreak84
Puerto Rico
on 55LW5600
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Any 3D-capable blu-ray player will be perfect. We offer a great variety of 3D-capable bluray players and home theater systems with this functionality to round out your entertainment solution.
answered 2 years, 1 month ago
User Name:
LGSolution
0points
0out of 0found this answer helpful.
Question

does the 3d split the hz like the active version

Gender: male
asked 2 years, 1 month ago
User Name:
Sean
Best Buy
on 55LW5600
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
The passive form of 3D content does not have any effect on the refresh rates of your television screen. The glasses work using polarized lenses, much like in a movie theater, so there is no requirement for the change in the screen’s response time.
answered 2 years, 1 month ago
User Name:
Neil
+1point
1out of 1found this answer helpful.
Question

2d conversion 3d how it works?

Gender: male
asked 2 years, 1 month ago
User Name:
jaime
davie florida
on 55LW5600
+2points
2out of 2found this question helpful.
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1 answer
Answers
answer 1
The software in the television reviews the images as they are processed, and separates the data into two separate frames, and then determines what portion is in the foreground and what is in the background. Then the data for the background is pushed further back, to give more 3D spacing.
answered 2 years, 1 month ago
User Name:
Neil
+1point
2out of 3found this answer helpful.
Question

USB-keyboard or ipod connectivity? 55LW5600

can the tv use a keyboard or mouse either wired or wireless?
can tv interface and access content stored on ipod or is there an itunes app available to do this already?
asked 2 years, 1 month ago
User Name:
alphanemisis
usa
on 55LW5600
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
This television is not designed to use any form of keyboard or mouse. The closest that it would have, to one of these devices, is the “Magic Motion” remote control, which acts as a pointer on the TV screen. At this time, this television model is not compatible with an iPod, as such a device requires proprietary software that must be installed on a device to ensure compatibility. Such software is not designed into this TV. We have no indication, at this time, whether iTunes will be added to our App Store in the future.
answered 2 years ago
User Name:
Neil
-2points
0out of 2found this answer helpful.
Question

i currently subscribe to mlb tv on my pc will i be able to use same log on for the tv

Gender: male
asked 2 years, 1 month ago
User Name:
rick
florida
on 55LW5600
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
These services are provided by separate content providers. Please visit the content provider’s web site for specific information on their service. Any question or request for service relating to the Content or Services should be made directly to the respective Content and Service Providers.
answered 2 years ago
User Name:
Neil
-2points
0out of 2found this answer helpful.
Question

Does LG's Passive 3D use Linear or Circular polarization?

Gender: male
asked 2 years ago
User Name:
TV
on 55LW5600
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
LG's Passive technology uses circular polarization.

Thank you.
answered 2 years ago
User Name:
LGTraining2
+1point
1out of 1found this answer helpful.
Question

can I change the stereo output from mono on lg 60pk750

Trying to get sound from tv to dvd/receiver system. Using optical cable out from tv. Not getting sound from all speakers. All speakers work when playing a DVD from the system, so its the tv output thats affecting regular cable sound. I believe its due to tv only outputting sound in mono. Can this be changed?
Gender: male
asked 2 years ago
User Name:
Jamie
Thomasville, GA
on 55LW5600
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
The ability to switch between MONO and STEREO audio depends upon how the audio signal is being received to the television. If the signal is coming in through the COAXIAL Antenna cable, then you will be able to switch between MONO and STEREO. However, if the signal is coming through the red/white audio cables, or through the HDMI, then the audio signal will playback in the format in which it has been received. The MONO and STEREO settings of the television will be irrelevant.
answered 2 years ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

Skype on the 55LW5600?

Does the 55LW5600 support Skype in any way? If so is there a recommended camera to use? I see there was one for the 2010 TV models.
Gender: male
asked 2 years ago
User Name:
bumpy
CA, United States
on 55LW5600
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Skype was not released on the 2011 models of LG televisions. It is not available on the 55LW5600.
answered 2 years ago
User Name:
Neil
-8points
0out of 8found this answer helpful.
Question

how far u need to be from the tv to get the best 3d viewing

Gender: male
asked 2 years ago
User Name:
Anonymous
on 55LW5600
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Viewing distance should be:

2 m - 7 m (6.5 ft - 22.9 ft)

Maximum Viewing Distance:

10 m (32.8 ft)

Thank you.
answered 2 years ago
User Name:
LGTraining2
+4points
4out of 4found this answer helpful.
Question

How to set 3d image size on a LG 55LW5600

Is there a way to increase 3d image size on this model to fill-in the screen size to include both ends of the screen? I don't get a 3d mode setting window to adjust anything.
asked 2 years ago
User Name:
Charles
Florida
on 55LW5600
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
This television does not have the ability to change the size of the images coming to the screen.
answered 2 years ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

need a remote ane how much

asked 2 years ago
User Name:
norm
mezico
on 55LW5600
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Our customer support team would be glad to help you with ordering another remote. Please call them at 1-800-243-0000.

Thank you.
answered 2 years ago
User Name:
LGTraining2
-1point
0out of 1found this answer helpful.
Question

What glasses are compatible with this TV? 55LW5600

I recently bought this TV (55LW5600), love it by the way, and want additional glasses for it. I know the 4 that came with the TV are passive. Will any plain old passive glasses work with this, such as glasses received at the IMAX movie theatre, or is there a specific type that I need to look for?

*Side note* The 55LW5600 55" 3D LED TV is not listed under the "Products related to my question." selection down below.
Gender: male
asked 2 years, 2 months ago
User Name:
Snow_Man
Chandler, Az
on 55LW5600
-2points
1out of 4found this question helpful.
Answer this question
1 answer
Answers
answer 1
I tried some 3D glasses my husband got from an IMAX movie and they worked just as well as the LG glasses that come with that tv.
answered 2 years, 2 months ago
User Name:
Kath
+11points
11out of 11found this answer helpful.
Question

We just bought the tv and it recognizes the wireless router but still says there is no imput. What are we missing?

We bought the 55" LG LED 3D HDTV and are trying to set it up to work off of the wireless router from the computer. It will be a couple more weeks before the satellite can be set up and we are trying to watch tv from computer. However, the tv recognizes the router is there and I actually can go to the cbs website but it says there is no signal.
 
Products related to my question
 
 
 
asked 2 years ago
User Name:
Viv
NC
on 55LW5600
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
If the television is displaying NO SIGNAL, then this means that the image or signal is not compatible with the TV. It cannot process the images or is not compatible with the software involved. The web browser on this television is not compatible with Flash 9 or Flash 10 video. If this is the formatting of the website in question, then it will not be possible to playback the video stream.
answered 2 years ago
User Name:
Neil
-1point
1out of 3found this answer helpful.
Question

how do i get netflix to work

i'm connected to the internet and can browse and other apps like Facebook work fine but netflix acts like it is loading and after a period of time the program just quits and it kicks me out to whatever i am watching. any help is appreciated
asked 2 years, 2 months ago
User Name:
rich
indianapolis
on 55LW5600
0points
2out of 4found this question helpful.
Answer this question
1 answer
Answers
answer 1
If the network and other online applications operate properly, then it is likely that there is a configuration with Netflix. If you need assistance with your Netflix account, it is recommended to contact 866-579-7113, or online at www.netflix.com/help.
answered 2 years, 1 month ago
User Name:
Neil
0points
1out of 2found this answer helpful.
Question

Language/Audio Setting?

I connect my USB flash drive to the TV and play a MKV file. The movie talk Spanish. I can't see any options to change it to talk English. I tried to play this movie on my PC and it talks English.
I try to play another movie, and it says: "this audio is not supported".
Is this the TV or my movie file having audio problems? If I connect my TV to my PC and play this movie, do you think it talks English as on my PC?
asked 2 years ago
User Name:
boyLA
Los Angeles
on 55LW5600
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
It is difficult to say where the cause of this trouble originates. This television is designed to be able to playback MKV files. The audio file must be formatted between 32 and 320 kbps. It must use a HE-AAC or Dolby Digital codec. If the English audio was formatted at this level, then the television should have no trouble in its playback.
answered 1 year, 11 months ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

When will a browser that supports Flash be available?

Not supporting Flash is a huge detriment when your comptitors do.
Is there a similar TV that does support flash?
 
Products related to my question
 
 
asked 2 years ago
User Name:
Dick
Arizona
on 55LW5600
-1point
0out of 1found this question helpful.
Answer this question
1 answer
Answers
answer 1
The Web Browser is compatible with up to Flash 8. None of our Smart TVs are currently capable of higher. However, the video streaming services, such as YouTube or Hulu+ should be available through the LG Apps Store, separate from the Browser.
answered 1 year, 11 months ago
User Name:
Neil
0points
1out of 2found this answer helpful.
Question

When will Pandora be available on the 55lw5600

asked 2 years ago
User Name:
Dick
Arizona
on 55LW5600
+4points
5out of 6found this question helpful.
Answer this question
1 answer
Answers
answer 1
At this time, we have no information available concerning the addition of Pandora to these televisions at any time in the near future.
answered 1 year, 11 months ago
User Name:
Neil
-5points
1out of 7found this answer helpful.
Question

TV Programme

TV Programme like channel news asia etc, can it be view from 2D to 3D view instantly and directly without waiting of any conversion, or do i need to record down from the 2D TV programme first converting to 3D format to view?
Category: I do not own this product
Interested in: Specifications
asked 2 years ago
User Name:
Anonymous
on 55LW5600
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
This television should have the capability of displaying 2D images in 3D. There will be some processing involved, but it should not require a significant amount of time. This is all done by pressing the 3D button on the remote control. Information about this can be seen on page 78 of your owner’s manual.
answered 1 year, 11 months ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

Can I control the TV via LAN?

Can I turn the TV on and off via LAN?
Category: I do not own this product
Interested in: Specifications
asked 2 years ago
User Name:
Anonymous
on 55LW5600
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
The network connection on this television is designed so that the TV can access online and home network content. It does not have the capability of controlling the television using another networked device. As such, it will not be possible to activate and deactivate the TV over the network.
answered 1 year, 11 months ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

How does this tv polarize the picture?

asked 2 years, 1 month ago
User Name:
Anonymous
on 55LW5600
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Our televisions do not have a polarizer built into them. However, the screen has a matte finish, and as such, will reduce any glare.
answered 2 years, 1 month ago
User Name:
Neil
-3points
0out of 3found this answer helpful.
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