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Customer questions and answers for
55LW5600

55" Class 3D capable 1080P 120Hz LED TV with Smart TV (54.6" diagonal)
Customer questions and answers:
277 Questions
 | 
290 Answers
Overall rating:
4.786 out of 5
4.8
out of
5
(196 Reviews)189

Customer questions and answers for LG Electronics 55LW5600

Question

55LW6500 Product Details

There are no details about this model on the LG web site, in fact it is not even listed in the product pulldown list; any impressions from actual owners?
Gender: male
asked 3 years, 9 months ago
User Name:
JAW
York, PA
on 55LW5600
0points
1out of 2found this question helpful.
1 answer
Answers
answer 1
Thank you for your patience. The LW6500 model details are now available and definitely worth the wait: http://www.lg.com/us/tv-audio-video...
answered 3 years, 9 months ago
User Name:
LGSolution
0points
0out of 0found this answer helpful.
Question

What is the 3D resolution per eye? Do the set provide Full HD to the Left and Right Eye?

Gender: male
asked 3 years, 9 months ago
User Name:
Wix
California
on 55LW5600
+3points
3out of 3found this question helpful.
1 answer
Answers
answer 1
The native resolution of this television is 1080p resolution. Each eye would view half of the signal, amounting to about 540 lines. The power of the human brain will merge the lines back into a full 1080p image.
answered 3 years, 9 months ago
User Name:
Neil
+3points
3out of 3found this answer helpful.
Question

What is the response rate of the 55LW5600?

Gender: male
asked 3 years, 9 months ago
User Name:
Scott
Muncie, IN
on 55LW5600
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The response time, on this LCD panel, is estimated at about 6 milliseconds. All specifications are subject to change, at any time, without prior notification.
answered 3 years, 9 months ago
User Name:
Neil
+1point
1out of 1found this answer helpful.
Question

I just purchased the 55LW5600 LG and I am experiencing intermidate sound?

The sound "cuts-out" periodically, during commercials movies and most prevalent during singing/music? Can you help?
Gender: male
asked 3 years, 9 months ago
User Name:
Ken
Wilmington, DE
on 55LW5600
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The audio should not be dropping out at any time. There is not a known troubleshooting method for this, as it is either the hardware, or likely it is something electrical. In either case, this unit will likely require service. Please contact our Customer Interactive Center at 800-243-0000 in order to arrange service for this television.
answered 3 years, 9 months ago
User Name:
Neil
+1point
1out of 1found this answer helpful.
Question

Which is the best 65" LG LED tv aveilable?

Is it worth it to buy it with 3D capability or is it better to wait until technology has improved significantly?
Gender: male
asked 3 years, 10 months ago
User Name:
OARRIA
Venezuela
on 55LW5600
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
The only 65” television that we are releasing, in the immediate future, is the 65LW6500. The technology on this unit is already quite good, and would be worth it, if 3D viewing is your desire. While we would, of course, suggest moving ahead with your purchase, we cannot make a determination whether this unit meets all your expectations, until knowing what your expectations are. The related 47” and 55” television models can be viewed on our website, at http://www.lg.com/us/tv-audio-video/televisions/LG-led-tv-47LW6500.jsp.
answered 3 years, 9 months ago
User Name:
Neil
-1point
0out of 1found this answer helpful.
Question

how can I remove the base form the tv?

I need to mount the tv on the wall but cannot remove base
Gender: female
asked 3 years, 10 months ago
User Name:
AD
Irvine
on 55LW5600
+2points
3out of 4found this question helpful.
1 answer
Answers
answer 1
All that should be required, for removing the stand from this TV, is to remove the 4 screws from the back of the TV, and lift the stand away from the set. Information for the removal of this stand for the 55LW6500 can be found on page 25-26 of the owner’s manual. A copy of this manual can be located under the SUPPORT tab on our website at http://www.lg.com/us/tv-audio-video/televisions/LG-led-tv-55LW5600.jsp.
answered 3 years, 9 months ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

is 55lw5600 edge-lit or back-lit?

asked 3 years, 10 months ago
User Name:
specy
seattle, wa.
on 55LW5600
+5points
5out of 5found this question helpful.
1 answer
Answers
answer 1
The unit is LED edge-lit with Local Dimming
answered 3 years, 10 months ago
User Name:
LGSolutions
LGsolutions
-2points
4out of 10found this answer helpful.
Question

Is it possible to change the web browser to some thing flash friendly?

Gender: male
asked 3 years, 9 months ago
User Name:
Htadus
Upstate NY
on 55LW5600
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
At this time, the installed web browser is the only available option for the unit. The web browser does not support Flash 10 or HTML 5.0.
answered 3 years, 8 months ago
User Name:
Neil
-1point
0out of 1found this answer helpful.
Question

is there an output for surround sound

Gender: male
asked 3 years, 9 months ago
User Name:
smitty
michigan
on 55LW5600
-2points
0out of 2found this question helpful.
1 answer
Answers
answer 1
Yes, this tv has an optical out which will hook into most surround sound receivers with an optical cable. I configured mine this way and it works nicely.
Gender: male
answered 3 years, 8 months ago
User Name:
edwmo
Ohio
0points
0out of 0found this answer helpful.
Question

can you hook a home theatre system up to this tv

Gender: male
asked 3 years, 9 months ago
User Name:
slick
parkhills mo
on 55LW5600
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Yes, this 55LW5600 will support home theater systems. Please see suggested products below. Thank you.
 
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answered 3 years, 9 months ago
User Name:
LGTraining2
0points
0out of 0found this answer helpful.
Question

will 3d function with component video from DTV h24 receiver

55LW5600 passive 3D TV
Category: I do not own this product
Interested in: Specifications
asked 3 years, 8 months ago
User Name:
Rich
Hartford CT
on 55LW5600
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
I apologize, but no. 3D content is not available when viewing a signal over component cables. 3D requires a dual 1080p stream of data. Component connections are not allowed to have a 1080p resolution. This will be a limitation imposed on the products by the FCC and the MPAA.
answered 3 years, 8 months ago
User Name:
Neil
+1point
1out of 1found this answer helpful.
Question

What are the shipping box dimensions for the LG 55LW5600 3D TV

Category: I do not own this product
asked 3 years, 8 months ago
User Name:
JT
St Petersburg Fl
on 55LW5600
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
The shipping dimensions for this unit are 62.8” wide by 34.6” high by 7.4” deep, and a weight of 69.7 lbs. All specifications are subject to change at any time, without advance notice.
answered 3 years, 8 months ago
User Name:
Neil
+1point
1out of 1found this answer helpful.
Question

Do the HDMI inputs support Ethernet?

Just curious if all of the HDMI inputs on the back of the 55lw5600 support ethernet connectivity on attached devices?
asked 3 years, 8 months ago
User Name:
Ian
on 55LW5600
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
No. The USB device that is designed to allow this unit to connect to your wireless network will need to be connected into the HDMI 1 port.
answered 3 years, 8 months ago
User Name:
Neil
0points
1out of 2found this answer helpful.
Question

can this tv be mounted on wall

asked 3 years, 10 months ago
User Name:
Anonymous
on 55LW5600
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Of course it can. Please refer to the owner manual for mounting the TV to the wall: http://www.lg.com/us/support/product/support-product-profile.jsp?customerModelCode=55LW5600&matchedModelCode=1000013398&searchEngineModelCode=55LW5600&initialTab=documents&targetPage=support-product-profile

Please contact customer support with any questions: www.LGusa.com/support
answered 3 years, 9 months ago
User Name:
LGSolutions
LGsolutions
+2points
2out of 2found this answer helpful.
Question

how much does it cost?

Category: I do not own this product
asked 3 years, 8 months ago
User Name:
tom
overland park, kansas
on 55LW5600
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please click on the following hyperlink:

http://www.lg.com/us/tv-audio-video...

You can then click on the where to buy tab on the top right hand side of the page.

After inputting your zip code, you can then search the closest retailer in your area and contact them for pricing.

Thank you.
answered 3 years, 8 months ago
User Name:
LGTraining2
0points
0out of 0found this answer helpful.
Question

how to hook up netflix

Gender: male
asked 3 years, 9 months ago
User Name:
Roscoe
Oak Hill
on 55LW5600
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
You can easily connect the unit by connecting an ethernet cable from the router to the back of the unit. After the internet connection is established and your Netflix account is activated, you should be able to access the broadband services and stream movies from Netflix. Please contact Customer Support for more help connecting the unit to the internet: www.LGusa.com/support
answered 3 years, 9 months ago
User Name:
LGSolution
+1point
1out of 1found this answer helpful.
Question

how much rate of 55lw5600 in india

Category: I do not own this product
asked 3 years, 8 months ago
User Name:
faisal
kerala
on 55LW5600
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but we do not have any information about the operation of models in India. For assistance with these products, please review this alternate website http://www.lg.com/in/index.jsp.
answered 3 years, 8 months ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

How do I play quick time based digital copies of my movies off my network on my TV

My assumption is the tv is PC based, is there an update or conversion I can do to allow the tv to play these movies
asked 3 years, 9 months ago
User Name:
Anonymous
on 55LW5600
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
While this television may have many computer-like features, it does not currently have the capability of viewing QuickTime videos directly. The only option for this would be to have the computer connected to the television, and running QuickTime on the computer, and simply viewing it on the TV, as a monitor.
answered 3 years, 9 months ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

55LW5600 provide PIP?

Does the 55LW5600 offer Picture-in-Picture (PIP) mode?
asked 3 years, 9 months ago
User Name:
Anonymous
on 55LW5600
-1point
2out of 5found this question helpful.
1 answer
Answers
answer 1
This is a function which is usually provided by the cable service provider. For more information, please contact Customer Support: www.LGusa.com/support
answered 3 years, 9 months ago
User Name:
LGSolution
-9points
3out of 15found this answer helpful.
Question

Does the web browser have flash/java player?

Gender: male
asked 3 years, 9 months ago
User Name:
Joe D
Tampa
on 55LW5600
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The web browser, on this television, is not compatible with Flash or Java.
answered 3 years, 9 months ago
User Name:
Neil
-10points
1out of 12found this answer helpful.
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