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Customer questions and answers for
BD611

Make the most of your HD TV with a LG Blu-ray player. The BD611 Blu-ray disc delivers stunning Full HD 1080p entertainment.
Customer questions and answers:
27 Questions
 | 
27 Answers
Overall rating:
5 out of 5
5
out of
5
(2 Reviews)2

Customer questions and answers for LG Electronics BD611

Question

I need to compare BD610 and BD611. Which one is better or more functions?

Category: I do not own this product
Interested in: Feature comparison
asked 2 years, 11 months ago
User Name:
Mary
New York
on BD611
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We suggest taking a look at all of the specific differences between both models in order to decide which one meets your specific needs. Just go to LG.com, check off which models you want to compare and click 'Compare'.
answered 2 years, 11 months ago
User Name:
LGJoel
-2points
0out of 2found this answer helpful.
Question

why do the drivers need updating from time to time

asked 3 years ago
User Name:
crazyrocky
great yarmouth
on BD611
0points
1out of 2found this question helpful.
1 answer
Answers
answer 1
Our offices, in the United States, do not have product information for the United Kingdom. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/uk/.
answered 2 years, 11 months ago
User Name:
NeilE
-4points
0out of 4found this answer helpful.
Question

Why does my blu Ray not play dvds?

After we got our new tv the Blue Ray player stopped playing DVDs. I can put one in and the player will tell me the check disc and pop the disc back out.
asked 2 years, 11 months ago
User Name:
Xavia
Kansa
on BD611
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
This player should certainly be able to read a standard DVD disc. Was this a commercially-produced disc or was it a home recording? Check the discs for fingerprints or smudges. You may also attempt using a disc lens cleaner. If these steps do not resolve the matter, then the unit may require service. Please contact our Customer Interactive Center at 800-243-0000 to make proper service arrangements.
answered 2 years, 11 months ago
User Name:
NeilE
-2points
1out of 4found this answer helpful.
Question

is the BD610 netflix capable.

Category: I do not own this product
Interested in: Feature comparison
asked 2 years, 11 months ago
User Name:
Anonymous
on BD611
-5points
0out of 5found this question helpful.
1 answer
Answers
answer 1
As it turns out, the BD610 does not have the ability to stream Netflix.
answered 2 years, 11 months ago
User Name:
LGJoel
+3points
4out of 5found this answer helpful.
Question

IS BD611 Youtube capable?

And Netflix too?
Category: I do not own this product
Interested in: Where to buy
asked 2 years, 11 months ago
User Name:
Derek
on BD611
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
As it turns out, this player is not internet capable. The blu-ray player has an ethernet port for updates and bd live media.
answered 2 years, 11 months ago
User Name:
LGJoel
+1point
1out of 1found this answer helpful.
Question

Do LG blu ray players stream Crackle?

Category: I do not own this product
asked 2 years, 11 months ago
User Name:
Anonymous
on BD611
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Crackle is currently not a Smart TV app.
answered 2 years, 11 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

Is there a Code Number for a Toshiba TV?

I have an LG BD610 and I'm trying use the TV controls on this remote (AKB73495301) to use the power, volume buttons to control the Toshiba TV (42SL417U)
asked 2 years, 11 months ago
User Name:
Anonymous
on BD611
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This remote control is rather limited in the number of televisions which it can control. This can be seen in that it only uses single-digit programming codes. You may try to use codes 0-9 to operate your television. However, if none of these work on your television, then the two units will not be compatible. While holding down the TV POWER button, press a manufacturer code for the TV using the numeric buttons. (The codes are simply 1-9.) Release the TV POWER button to complete the setting.
answered 2 years, 11 months ago
User Name:
NeilE
-1point
0out of 1found this answer helpful.
Question

is the LG BD 611 blu ray disc player have built in wi fi

Category: I do not own this product
asked 2 years, 11 months ago
User Name:
Anonymous
on BD611
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
This player does not have built in wifi.
answered 2 years, 11 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

does the lg remote app work on BD610

asked 2 years, 11 months ago
User Name:
Anonymous
on BD611
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but it does not appear that the LG Remote App is compatible with this player. Network and Wi-Fi access is required in order to use the Remote App.
answered 2 years, 11 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

What is the differene between your 610 and 611 models?

Do these machines play all DVDS's?
Category: I do not own this product
asked 2 years, 11 months ago
User Name:
Dale
AZ
on BD611
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Yes, these players support DVDs.
answered 2 years, 11 months ago
User Name:
LGJoel
-3points
1out of 5found this answer helpful.
Question

Can I connect the BD611 to my home network?

What additional parts would I need to purchase if this is possible?
asked 2 years, 11 months ago
User Name:
Moe
Washington
on BD611
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, this player can be connected to your home network, using a standard LAN cable. This will allow access to the BD Live features of your discs.
answered 2 years, 11 months ago
User Name:
NeilE
+2points
3out of 4found this answer helpful.
Question

does my tv have to be 3d?to work with the lg BD611 blue ray player

Category: I do not own this product
Interested in: Specifications
asked 2 years, 11 months ago
User Name:
Anonymous
on BD611
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
No, you do not specifically need a 3D TV for this player to work.
answered 2 years, 10 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

Does it support DVD-DL, DVD+R format?

Category: I do not own this product
asked 2 years, 11 months ago
User Name:
Wai
Fremont, CA
on BD611
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This player does support DVD+R but it does not support DVD-DL.
answered 2 years, 10 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

Can BD611 play a 3D blue ray disc?

Category: I do not own this product
Interested in: Where to buy
asked 2 years, 10 months ago
User Name:
Anonymous
on BD611
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This is not a 3D blu-ray player.
answered 2 years, 10 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

Can i get netflix with this player?

bd611
asked 2 years, 10 months ago
User Name:
Anonymous
on BD611
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but no; this player has been designed to use its network connection for BluRay BD Live, BluRay BonusView, File Sharing, Music ID, and Smart Phone LG Remote App. It does not have any NetCast or Smart TV features available for the provision of NetFlix.
answered 2 years, 10 months ago
User Name:
NeilE
+1point
1out of 1found this answer helpful.
Question

In addition to connecting to the network, can the lg BD611 access different things such as Netflix?

asked 2 years, 10 months ago
User Name:
jad24
Idaho
on BD611
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize, but no; the network connection, on this BluRay player, was designed for use with BluRay BonusView, BluRay BD-Live, the Smart Phone LG Remote App, DLNA File Sharing, and Music ID.
answered 2 years, 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Why is my Blu Ray player making noises when I play DVDs?

I am ready to return this machine if my question is not answered to my satisfaction.
asked 2 years, 10 months ago
User Name:
Anonymous
on BD611
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It is difficult to say why the device is making noises. What type of noise is it making? Are the noises present when viewing a BluRay disc? Does this noise happen with all DVDs or only certain ones? Unfortunately, not enough information has been presented in the question to be able to determine the cause. We would certainly like to troubleshoot this matter with you. Please contact our Customer Interactive Center at 800-243-0000.
answered 2 years, 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

BD610 disk door won't open any ideas

asked 2 years, 10 months ago
User Name:
Bob
US
on BD611
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We regret the trouble you have experienced with this player. While pressing the eject button on the player itself, see if you can lightly wiggle the drive door to the right or left to see if this will release the tray. If not, then the unit may require service. Please contact our Customer Interactive Center at 800-243-0000 to make proper service arrangements.
answered 2 years, 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Where do I get a new remote

It was lost when disposing of the box Model # BD611
 
Products related to my question
BD611
 
 
 
 
 
asked 2 years, 10 months ago
User Name:
Mitch
Sunman Indiana 47041
on BD611
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. The part number for this remote control is AKB73095401.
answered 2 years, 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

can i connect the lg bd611 to a analog tv with satellite?

asked 2 years, 10 months ago
User Name:
iceman
lexington
on BD611
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There is no reason why you should not be able to do so, as long as your television has enough connections available.
answered 2 years, 10 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
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