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Customer questions and answers for
42LH30

Think there's no such thing as an affordable 1080p TV with great features and technology? You'll think again when you take a look at the LH30. It delivers a stunning picture in Full HD 1080p and comes with LG's innovative Core Technologies with an enhanced audio and video experience. With the LH30, affordability doesn't mean compromise. It means getting a great HDTV—period. See for yourself.
Customer questions and answers:
18 Questions
 | 
18 Answers
Overall rating:
4.839 out of 5
4.8
out of
5
(595 Reviews)521

Customer questions and answers for LG Electronics 42LH30

Question

Am I able to order a new stand for this model (LH4230)

Category: I do not own this product
Interested in: Where to buy
asked 2 years, 3 months ago
User Name:
Anonymous
on 42LH30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please contact LG's Customer Service team at www.lgusa.com/support for assistance in getting a new stand for that model TV.
answered 2 years, 3 months ago
User Name:
LGJoel
0points
0out of 0found this answer helpful.
Question

Bolt size for the LG 42LH30?

I have a LG 42LH30 and have lost the bolts to attach the TV to the stand. Can someone PLEASE share with me the the bolt size?
asked 2 years, 3 months ago
User Name:
Dan
on 42LH30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We appreciate your interest in this television. It appears that this unit should connect to its stand using four M4x24mm machine screws.
answered 2 years, 3 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

LG42L H3000 need a code for the remote on this tv so I can programme the sky remote and use volume button thanks Jeanette

asked 2 years, 3 months ago
User Name:
Jeanette
Maybole Scotland
on 42LH30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Our offices, in the United States, do not have product information for Scotland. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/uk/.
answered 2 years, 3 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Does Rear Optical Audio Out Support HDMI Surround Sound

My LG 42LH30 is hooked up to a 5.1 Surround Sound system through a fiber optic cable and also connected to a Xbox 360 and a PlayStation 3. Does the Rear Optic Audio Out support surround sound from another device connected i.e. devices that support sound sound connected through the TV's HDMI ports. When I'm playing either device, the sound comes through the front speakers but not from the back. Is full surround supported?
 
Products related to my question
42LH30
4.8 out of 5(138)
 
 
 
 
 
asked 2 years, 4 months ago
User Name:
PadosInc
Pen Argyl, Pennsylvania
on 42LH30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
According to the information we have received, there is a feature (AC3) that has been deactivated from the HDMI ports, by the factory, due to lip synchronization issues caused by some peripheral device manufacturers. A service center can turn it back on using the AC3 EDID procedure, which can be explained to the technician by our Technical Support staff, if needed. A simpler option, if possible, may be to simply connect the audio from each device directly to the receiver system. If this is done, then the Dolby Digital signals should pass through. DTS likely will not. There are 3 methods that can bring audio into this audio system from external devices. This will be with either the red/white INPUT plugs, the HDMI IN, or the OPTICAL IN ports. Any of these will bring an audio signal to your Home Theater System. AC-3
answered 2 years, 4 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

My LG TV will not acknowledge that it is getting power, or turn on.

I moved my 42" LG TV model 42LH30. Before I moved it the TV was working just fine. I placed the TV in the back of my car with a blanket wrapped around it. I drove careful and got the TV to its new destination which was only 2 miles away. On the bottom right hand corner of the TV is the power light that indicates if the TV is getting power, normally when you plug the TV in it glows a light red. Now when I plug the TV in that light does not turn on. I was very careful in transporting the TV, I never banged it, dropped it or hit it on anything. Any ideas??
asked 2 years, 4 months ago
User Name:
Nate
Onalaska, WI
on 42LH30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Regrettably, your unit may require service. Please contact our Customer Interactive Center at 800-243-0000 for troubleshooting tips and service information.
Gender: female
answered 2 years, 4 months ago
User Name:
Amanda
0points
0out of 0found this answer helpful.
Question

Can i download a user guide for lcd LG 42-3000?

I prefer a user guide in French or in Dutch
asked 2 years, 5 months ago
User Name:
Peter
on 42LH30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Our offices, in the United States, do not have product information for Belgium. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/be_fr/support/con....
answered 2 years, 5 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

how to fix the hdmi input

the tv hdmi input only recognize my laptop, and with other electronics like ps3 or home theater doesn't. How do i fix it????
asked 2 years, 6 months ago
User Name:
Anonymous
on 42LH30
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
More than likely, what has occurred is that the HDMI is currently set to the HDMI-PC mode rather than the HDMI-DTV mode. Once you have one of these other devices connected, cycle through the INPUT settings until you come back to the HDMI mode, to see if this resolves the matter. If it does not, please contact our Customer Interactive Center at 800-243-0000 for additional assistance.
answered 2 years, 6 months ago
User Name:
NeilE
0points
0out of 0found this answer helpful.
Question

Is there an online owners manual for this television?

asked 2 years, 8 months ago
User Name:
Anonymous
on 42LH30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
http://www.lg.com/us/support/product/support-product-profile.jsp?customerModelCode=42LH30&matchedModelCode=1000009241&searchEngineModelCode=42LH30&initialTab=documents&targetPage=support-product-profile
answered 2 years, 8 months ago
User Name:
FreddieM
0points
0out of 0found this answer helpful.
Question

need remote codes for model 42LH30 please. cannot make universal remote volume work

asked 2 years, 8 months ago
User Name:
rubygirl
nh
on 42LH30
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting LG. Unfortunately LG does not have codes for remotes not manufactured by LG. The universal remote should have come with a list of codes the remote is pre-programmed with and the instructions for using the remote. If the codes they have programmed into the remote do not work and they cannot supply any other codes than unfortunately the remote will not be able to operate all functions of the TV.
answered 2 years, 8 months ago
User Name:
CustomerAdvocate10
-1point
0out of 1found this answer helpful.
Question

does this tv have a working usb port and how do you use it

lg42lh3
asked 2 years, 9 months ago
User Name:
baffled
spain
on 42LH30
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Thank you for your question. This unit does have 1 USB port but this is not a normal port. It is only used for Service Calls and software or firmware updates.
Gender: male
answered 2 years, 9 months ago
User Name:
Stan
0points
0out of 0found this answer helpful.
Question

Is there a Optical Audio converter to RCA jacks?

asked 2 years, 10 months ago
User Name:
Anonymous
on 42LH30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question. Yes, there are such cable jacks that will convert an Optical Audio to RCA audio.
answered 2 years, 10 months ago
User Name:
Stan
0points
0out of 0found this answer helpful.
Question

Is there an Update to this TV?

If there is an update where can i get it?
asked 2 years, 11 months ago
User Name:
Gabe
CAnton Oio
on 42LH30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The only updates available for this television would be in place to correct improper operation of the unit. It would require a service technician to install if the unit is not operating properly. Please contact our Customer Interactive Center at 800-243-0000 to make service arrangements, should they be required.
answered 2 years, 10 months ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

how can we order parts?

asked 2 years, 11 months ago
User Name:
Anonymous
on 42LH30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Replacement parts can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491.
answered 2 years, 11 months ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

DTV Guide Or Lack Of!

I am very unhappy with the Over the Air Digital TV Guide. It does not have one. This could not be tested at the store. Once its home its to late. Every other new TV I've seen has somewhat of a guide. Not this TV...........Why?????????? I wish you could pay the 20% re-stocking fee so I could get another TV
asked 2 years, 11 months ago
User Name:
skippy
Michigan
on 42LH30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize that you have been displeased with the design of this product. It is the design of this unit that no guide is available. Had a guide been available, such would have been advertised by the dealer, and by our website specifications. This has not been the case.
answered 2 years, 11 months ago
User Name:
Neil
0points
0out of 0found this answer helpful.
Question

I need a replacement power cord for a LG42 LH30 HDTV.

asked 2 years, 11 months ago
User Name:
Anonymous
Chicago, IL
on 42LH30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For security reasons we are unable to place parts orders, however you can call into MCM Electronics at 1-800-824-9491 for pricing, availability and ordering or you can visit the website provided. http://www.mcmelectronics.com/lgparts
answered 2 years, 11 months ago
User Name:
Stan
0points
0out of 0found this answer helpful.
Question

how can I connect hearphones?

can I connect wireless hearphones? Can I connect hearphones with a wire? In what jack do I connect them?
Gender: male
asked 3 years ago
User Name:
Andre
Sarasota FL
on 42LH30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This television does not have any access port for a wired set of headphones. This unit is not designed for any form of headphones. A Home Theater System can be connected to the Optical Digital Audio Out port, and the headphones can be connected to that device.
answered 3 years ago
User Name:
Neil
-2points
0out of 2found this answer helpful.
Question

is this television (the 42LH30) capable of streamimg netflix?

I own this TV and I want to stream my Netflix directly to it. I know that some LG's are capable of doing this, is the LH30 able to do this?
Gender: male
asked 3 years, 1 month ago
User Name:
Michael
New York
on 42LH30
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
In order to obtain NetFlix downloaded directly to this television, the unit would require a LAN port, which is not a feature of this unit. The use of such a feature will require an external device with the capability to stream from NetFlix, or using discs directly from the source.
answered 3 years ago
User Name:
Neil
+1point
1out of 1found this answer helpful.
Question

can we get a replacement remote control for this tv? Please advise how to order it!

model 42LH30 LG
Gender: female
asked 3 years, 1 month ago
User Name:
Linda
Alexandria VA
on 42LH30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please contact Customer Support for help with replacement parts: www.LGusa.com/support
answered 3 years ago
User Name:
LGSolutions
LGsolutions
0points
0out of 0found this answer helpful.
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